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All 10 Playa Paraiso hotels

Iberostar Paraiso Maya

4.0 of 5 Resort (All-Inclusive)   |   Pto Juarez km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
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Ranked #6 of 10 hotels in Playa Paraiso
A recent review
5 of 5 stars Reviewed June 12, 2005
skyman Upstate New York
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2,489 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (404)
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There are newer reviews for Iberostar Paraiso Maya
See the most recent reviews
A TripAdvisor Member
5 of 5 stars Reviewed June 21, 2005

We went there for our one year wedding anniversary for a 7 day trip! We were located in Building 64 on the first floor. It was good, cause we were right by the pool. The pools were huge. They had some secluded smaller pools, but didn't see much going on. You were able to get good spots by the pool... More

Was this review helpful? Yes 19
A TripAdvisor Member
5 of 5 stars Reviewed June 13, 2005

We stayed at the Iberostar Maya from June 5 to June 9th with our 2 children, 7 and 10. We were booked at the Lindo, but upon check-in, we were asked if we wanted upgraded to the Maya in one of their Jr. Suites. Of course we took it as they brought us all welcome drinks. The hotel property is... More

Was this review helpful? Yes 29
Upstate New York
2 reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed June 12, 2005

After reading the post regarding a possible robbery of belongings in their room: We stayed here in Feb. 2005. We brought about $1,000.00 cash with us and put it in the in room safe. One morning, after taking out a few dollars for tipping, my wife forgot to close the safe....it was left open, with a wallet, full of money,... More

Was this review helpful? Yes 14
Chicago, Illinois
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed June 12, 2005

My husband and I stayed at the Maya May 24- June 2nd, this was our honeymoon and I couldn't have asked for anything better! We had booked at the Secrets Excellence, and 2 days before the wedding my travel agent called to say Secrets had over booked, and we were being transferred to the Maya. Now, I was in tears... More

Was this review helpful? Yes 17
Boston
1 review
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 10, 2005

We are a family of 3, 2 adults with a 6 year old who was quite the trooper! Our impressions: This was our first AI experience, we are seasoned travellers but usually prefer to be free to choose what we want to do, when we want to do it. With that being said, we had a great time at the... More

Was this review helpful? Yes 8
Connecticut
1 review
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 8, 2005

My 2 kids (16 and 10) and I just got back last night. I have no complaints about this place at all. Just the opposite. My only complaint was the Cancun airport. It's very disorganized and the people there will not help you one bit. My son and I flew in from CT and my daughter was flying in from... More

Was this review helpful? Yes 17
South Jersey
1 review
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 7, 2005

We stayed at the Maya for four nights over Memorial Day weekend. We were originally booked at the Lindo, but were offered a free upgrade to the Maya. Duh! We were given a second floor corner suite with a wrap around balcony - Room 6350. Absolutely perfect location. We could see the pool but had no problem with noise. I... More

Was this review helpful? Yes 16
A TripAdvisor Member
4 of 5 stars Reviewed June 7, 2005

Iberostar Paraiso Maya Trip Report Date of visit: May 19-23, 2005 Guests: A couple from New Jersey, mid-40s, celebrating 20th anniversary Travel: We flew Continental non-stop out of Newark, and were delayed 90 minutes at takeoff. Somehow, we were only a few minutes late on arrival. We thought flying on a Thursday would alleviate some of the airport crowding, but... More

Was this review helpful? Yes 12
New Hampshire
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed June 1, 2005

I will start off by stating that I feel for people who were possibly robbed at this resort as one poster wrote but, my only advice is, use the safe in the bedroom for all belongings that will fit in it. The resot was excellent. Staff: friendly, fun, energetic WOW Food: Average but for me, that was great. Location and... More

Was this review helpful? Yes 14
Nashville, Tennessee
Contributor
16 reviews 16 reviews
13 hotel reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed May 31, 2005

Had a nice vacation last week. The Iberostar Paraiso resort was HUGE!! 4 complexes on the property: Maya, Lindo, Beach, Del Mar. We stayed at the Maya. The room was nice: very large, with a separate (huge) bathroom and sitting area. A word of advice, if you want peace and quiet, you probably want to avoid a pool view room... More

Was this review helpful? Yes 6
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Hotel Summarization (Beta)

What travelers say

  • Very good(20)
  • Wave pool(17)
  • Lazy river(14)
  • Great time(13)
  • Steak house(11)
  • Ice cream(10)
  • Golf cart(8)
  • Shopping center(7)
  • Breakfast buffet(6)
  • First day(6)

Additional Information about Iberostar Paraiso Maya

Address: Pto Juarez km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Iberostar Paraiso Maya 4*
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Also Known As:
Iberostar Paraiso Maya Hotel Playa Paraiso
Iberostar Playa Paraiso
Iberostar Riviera Maya
Iberostar Hotel Paraiso Maya
Iberostar Maya
Iberostar Grand Paraiso
Iberostar Paraiso Maya Playa Paraiso, Riviera Maya, Mexico

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Amenities

Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#3 Romantic Hotel in Playa Paraiso #4 Luxury Hotel in Playa Paraiso #5 On the Beach Hotel in Playa Paraiso #6 Top resorts Hotel in Playa Paraiso #7 Family Hotel in Playa Paraiso
Hotel Class
Official Description (provided by the hotel)
Located directly on the beautiful beach ofPlaya Paraiso" (Mexico). All junior suites with Jacuzzi, DVD player, upgraded amenities. Exclusive dining plus dine around privileges at over 16 restaurants, 17 full service bars. ... more   less 
Number of rooms
434

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Iberostar Paraiso Maya and other travelers.
2 questions

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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