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Iberostar Paraiso Maya

Certificate of Excellence
Pto Juarez km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
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Best prices for: 1 room 1 guest
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Iberostar Paraiso Maya
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3,284 Reviews from our TripAdvisor Community

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Traveler rating
    1,770
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (599)
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There are newer reviews for Iberostar Paraiso Maya
See the most recent reviews
Derby
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 8, 2009

The location, the food, the facilities - everything was awesome. As well as all the pools around the complex, some of the room blocks had their own private pool as well!! Very impressed, definitely the best hotel we've ever stayed at!

Was this review helpful? Yes 1
Toms River, New Jersey
Contributor
12 reviews 12 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 7, 2009

The staff is great, but the service and food in the restaurants are not 5 star, The gourmet is the best, the steakhouse meat is the worst I've had on vacation. Their appetizer buffett is very good at the steakhouse and is much better than the meal. The fishhouse over cooked tuna to the point that it was tough. Service... More 

Was this review helpful? Yes 3
Philadelphia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 6, 2009

My boyfriend and I went on our first vacation together and had the best time at Iberostar Maya! I can't say enough about this resort. We had a great room located perfectly between the pool/beach and Lobby. It takes some time to get used to the maze like halls throughout the resort but we managed. Always food and drink available... More 

Was this review helpful? Yes 1
Boston, MA
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 6, 2009

As we prepare to visit another Iberostar resort in Jamaica I figured I would finally write a review about our trip last August. We had an amazing week in paradise. The food, drinks and room were all great. I did experience a little sickness on the trip but I believe that was due to some excessive drinking at the lobby... More 

Was this review helpful? Yes 2
Edmond, OK
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 5, 2009

My wife & I (both in our mid-late 40's) visited on a 3 night getaway in October 2009. No agenda other than to relax & take in some sun. This is our 3rd all-inclusive resort visit and first to the Cancun area. Here are our impressions: - Really nice facilities (room, pools, beach, restaurants, etc...) that were well maintained while... More 

Was this review helpful? Yes 1
Prospect KY
Contributor
19 reviews 19 reviews
11 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed November 3, 2009

The Iberostar was very nice. Our room was a Jr. Suite at the Maya and it was a very roomy. The only complaint was that the beds were hard. It bothered me more than my husband. I did call housekeeping for one of the foam egg crates and it helped a bit. If you like softer beds, you should call... More 

Was this review helpful? Yes 3
Deforest WI
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 3, 2009

This was our first time at the Iberotar and Mexico It was wonderful, everything was very clean and the staff is outstanding. The food was excellent, so many choices. The room was huge with a wonderful view of the complex. We would return in a heartbeat!

Was this review helpful? Yes 1
albany ny
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed November 3, 2009

the beds were very hard and had a hard time sleeping. the air wasn't working properly, we had booked a king bed and so did our friends...we had to change rooms and sleep in two full size god awful hard bed bugs where everywhere..the stink on the boardwalk was so bad it mad you sick to go to the so... More 

Was this review helpful? Yes 3
Tx
1 review
5 of 5 stars Reviewed October 29, 2009

My wife and I stayed here for our honeymoon. Everything was exceptional - the rooms, the pools, the beach, the restaurants, the service, the included features, the architecture, and grounds. Even though it is in a jungle setting, we didn't have any issues with mosquitoes. We worked with the local American Express Travel agent there named Marco. He did a... More 

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Louisville, Kentucky
Top Contributor
51 reviews 51 reviews
18 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed October 26, 2009

We just returned from a week at the Iberostar Maya and it was fantastic! The place was amazing, the staff were great, helpful and friendly and the food was very good. Here is my summary by category: Rooms: My only complaint is the beds in the room. We stayed in 6340 and they have twin beds. The rooms are large... More 

Was this review helpful? Yes 4
Hotel Review Summarization

What travelers say

  • Very good(15)
  • Wave pool(15)
  • Lazy river(12)
  • Great time(12)
  • Steak house(9)
  • Ice cream(8)
  • Shopping center(7)
  • First day(6)
  • Lobby bar(5)
  • Grounds were beautiful(4)
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3,740 photos of this hotel

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6363 - Jr. Suite Superior (67)
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6380 - Jr. Suite (66)
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Acitvity Pool (14)
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Amenities (98)
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Beach (23)
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Doble Estandard (56)
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Lazy River (11)
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Pool (38)
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Presidential Suite (116)
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Restaurants and Bars (88)
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The Hotel (32)
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Wave Pool (20)

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