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Iberostar Paraiso Maya

Certificate of Excellence
Pto Juarez km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
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Iberostar Paraiso Maya
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Iberostar Paraiso Maya
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3,182 reviews from our community

Traveler rating
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    92
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Iberostar Paraiso Maya
See the most recent reviews
Columbia, Maryland
Contributor
17 reviews 17 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed October 5, 2009

Facilities: We were impressed. Lots of marble and sculptures throughout the resort. The room was big enough that we would choose to get a smaller room next time. The resort is large, so there will be a lot of walking regardless of what building you end up in. We did it all with a 3yr old and a 6 month... More 

Was this review helpful? Yes 2
St. Louis, MO
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 2, 2009

Really enjoyed this resort. We have been to Mexico several times over the last 5 years and this was hands down our favorite "family" resort. Staff was excellent and the food was great. Out of our 7 night stay we just have one complaint and it is by far not even a huge issue. We ate at the Hibachi grill... More 

Was this review helpful? Yes 2
st. louis
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 30, 2009

My wife, 10 year old son and I stayed at the Iberostar Maya last Friday (Sept 24 to Sept 28) through Worry Free Vacations (excellent rates and great customer service). Couple of things to consider prior to the trip 1. Book the Iberostar Beach (if it is available) but since it is temporarily closed you will get a call after... More 

Was this review helpful? Yes 2
St Louis, Missouri
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed September 20, 2009

I resent being charged $12 per day for very slow internet access at a hotel that claims to be 4 star.

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colorado
Contributor
14 reviews 14 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed September 17, 2009

My husband and I just returned from a wonderful vacation at the Iberostar Paraiso Maya to celebrate our 10 year anniversary. This will be quite long but I hope to help people who are wondering what is going on with the closures. Keep in mind we were just in Cancun in January with our daughter and my mother and it... More 

Was this review helpful? Yes 11
Bushkill
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 15, 2009

We went 9/6 to 9/10. This was our first trip to an Iberostar resort and definitely will not be our last. We have been to Sandals and Secrets but Iberostar by far was our favorite. Anyone who does not enjoy this resort is crazy. We were scheduled to stay at the Lindo but were upgraded to the Maya. The resort... More 

Was this review helpful? Yes 5
Florida
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 13, 2009

We just came back from Paraiso Maya (09/06-09-11), very rested and happy. First good things: Transportation from the airport provided by Lomas Travel was with no problem. Guys were waiting by the airport doors. We were upgraded from jr suite to superior jr suite (which had a lot more space) at the check in. Food was great, a lot and... More 

Was this review helpful? Yes 4
Chicago ,IL
Top Contributor
93 reviews 93 reviews
36 hotel reviews
159 helpful votes 159 helpful votes
5 of 5 stars Reviewed September 6, 2009

This was our third trip to Iberostar Paraiso but the first one at Maya. Prior trips were at Lindo. The two share the same pool and beach area and most restaurants. The rooms at the Maya are bit larger and more contemporary and there are a couple restaurants open only to Maya. Our 18 son picked this location having been... More 

Was this review helpful? Yes 3
USA
Top Contributor
111 reviews 111 reviews
20 hotel reviews
108 helpful votes 108 helpful votes
5 of 5 stars Reviewed August 31, 2009

I was very impressed on so many levels with the service at IB Maya.You will not be dissapointed by the attention to detail of teh decor at every turn. There is an air of elegance in every walkway and lobby and pool design. the restaurants are beautifully decorated. Hotel is 25 minutes from the airport so you get there fast.... More 

Was this review helpful? Yes 9
Chicago
Top Contributor
69 reviews 69 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed August 30, 2009

I have never written a review before, but since I got so much help here I wanted to share our experience. I will start by saying that I am a veteran of over 30 cruises and have last taken an all inclusive hotel vacation in 1982. Everything about the vacation was great. We loved the room and because of other... More 

Was this review helpful? Yes 4
Hotel Review Summarization

What travelers say

  • Very good(15)
  • Wave pool(15)
  • Lazy river(12)
  • Great time(12)
  • Steak house(9)
  • Ice cream(8)
  • Shopping center(7)
  • First day(6)
  • Lobby bar(5)
  • Grounds were beautiful(4)
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