We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Iberostar Paraiso Maya

Certificate of Excellence
Pto Juarez km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 1 more site!
Iberostar Paraiso Maya
Professional photos View all
Browse nearby
Iberostar Paraiso Maya
Add Photo Write a Review

3,358 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    1,808
    960
    358
    136
    96
See reviews for
1,845
743
33
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (619)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (3358)
  • Mar-May only
    (955)
  • Jun-Aug only
    (933)
  • Sep-Nov only
    (611)
  • Dec-Feb only
    (859)
All months
There are newer reviews for Iberostar Paraiso Maya
See the most recent reviews
Houston, Texas
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed August 6, 2010

Let me start by saying that we have been to 8 different hotels in this area over the last 15 years and Iberostar Paraiso Maya is very impressive. The check-in/out, the consierge service, the attention to details, the cleaning service, the security and just about everything was very good. Even though I will recommend this hotel to any of my... More 

Was this review helpful? Yes 3
Dru_travels_alot
Level Contributor
68 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed August 6, 2010

This is a great resort if you are looking for a combination of relaxation and entertainment. The beach is beautiful and the property is well maintained. In between the beach, scheduled daily activities at the pool and the lazy river we had no problems passing the time! We stayed in the Iberostar Maya in building 62 which was a great... More 

Was this review helpful? Yes 1
Saint Louis, Missouri
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 5, 2010

First of all the people on here that bad mouth the food of this hotel probably should not go to Mexico. Every restaurant that me and my wife ate at was at least very good and the Mexican restaurant and the Japanese restaurant were excellent. There may be too many kids for a couples stay at this hotel but it... More 

Was this review helpful? Yes 2
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 4, 2010

I have been on a lot of trips and I usually stay at the Riu resorts, which are very nice and I have to say I was very impressed with how nice and big the resort was. There were good things and ad things about the Maya but all resorts are like that and there are a lot more good... More 

Was this review helpful? Yes 3
washingtondc
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 2, 2010

Just returned from a 10 day stay at the Iberostar Paraiso Maya and thought the resort was great overall. Will definitely go back. The place was beautiful and immaculate. I don't understand how they are able to keep it so clean with a beach right there but somehow they do. The rooms never smelled musty even though it was summer/rainy... More 

Was this review helpful? Yes 2
Severna Park, Maryland
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 2, 2010

I felt compelled to write in, because I read reports on this place everyday prior to leaving.... I will preface my report with the fact that I have these "all inclusives" to compare this resort to- Moon Palace - cancun (been to all of them in Mexico) Sandals- Antiqua Sandals- St. Lucia Ocean Blue Resort- Punta Cana This resort I... More 

Was this review helpful? Yes 3
USA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed August 2, 2010

We stayed at the Iberostar Pariaso Maya the week of 07/12/10. Let me say the hotel is beautiful and very well maintained. We had two issues with the room that where fixed immediately. The first was the safe didn't work and the second was the sink stopper broke. Both issues were fixed and by far were not a vacation spoiler.... More 

Was this review helpful? Yes 1
Dayton, Ohio
1 review
2 of 5 stars Reviewed August 1, 2010

While the hotel was very clean, and the grounds beautiful, that's where the good news stops. The service was horrible, and the food was incredibly bad! Don't even bother ordering room service...the menu is sparse, takes forever, and you wouldn't even feed it to your dog! We would stock up on fresh fruit from the breakfast buffet, and many times... More 

Was this review helpful? Yes
Oklahoma City, Oklahoma
1 review
3 of 5 stars Reviewed July 29, 2010

My family of five have been traveling to the Playa del Carmen area for 14 years. It is such a favorite of ours friends kid us about trying somewhere new. We have been to many other places, Cabo San Lucas, Porta Villarta, but we love the Carribean, and the stretch of beach that is so appealing for us. We have... More 

Was this review helpful? Yes
Princeton, New Jersey
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 28, 2010

Most of the reviews for Iberostar Maya are spot on. The resort is beautiful: the grounds, buildings, every nook and cranny has something to see. Everything is clean, well kept, updated, the rooms are large, clean, etc. Lots of activities, friendly and professional staff...everyone, and I mean everyone. Yes, the beds are a little harder than what we were used... More 

Was this review helpful? Yes 4
Hotel Review Summarization

What travelers say

  • Very good(15)
  • Wave pool(15)
  • Lazy river(12)
  • Great time(12)
  • Steak house(9)
  • Ice cream(8)
  • Shopping center(7)
  • First day(6)
  • Lobby bar(5)
  • Grounds were beautiful(4)
Questions? Get answers from hotel staff and past guests. Ask a question

3,795 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (3146)
Viewed
Pool/beach area (811)
Viewed
Hotel & grounds (700)
Viewed
Dining (223)
Viewed
View from room (43)
Viewed
Room/suite (252)
Viewed
Family/play areas (65)
Viewed
Business center/function rooms (17)
Viewed
Bathroom (44)
Viewed
0:40
Videos (2)
Viewed
Other (989)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (629)
Viewed
6363 - Jr. Suite Superior (67)
Viewed
6380 - Jr. Suite (66)
Viewed
Acitvity Pool (14)
Viewed
Amenities (98)
Viewed
Beach (23)
Viewed
Doble Estandard (56)
Viewed
Lazy River (11)
Viewed
Pool (38)
Viewed
Presidential Suite (116)
Viewed
Restaurants and Bars (88)
Viewed
The Hotel (32)
Viewed
Wave Pool (20)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Other (20)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Playa Paraiso
0.1 mi away
Iberostar Paraiso Lindo
Iberostar Paraiso Lindo
#4 of 10 in Playa Paraiso
4.5 of 5 stars 4,324 reviews
0.2 mi away
Iberostar Grand Hotel Paraiso
Iberostar Grand Hotel Paraiso
#1 of 10 in Playa Paraiso
4.5 of 5 stars 4,052 reviews
0.2 mi away
Iberostar Paraiso Beach
Iberostar Paraiso Beach
#5 of 10 in Playa Paraiso
4.0 of 5 stars 3,326 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Iberostar Paraiso del Mar
Iberostar Paraiso del Mar
#7 of 10 in Playa Paraiso
4.0 of 5 stars 3,462 reviews
1.2 mi away
Valentin Imperial Maya
Valentin Imperial Maya
#1 of 1 in Playa del Secreto
4.5 of 5 stars 8,394 reviews
1.4 mi away
Secrets Maroma Beach Riviera Cancun
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay