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All 10 Playa Paraiso hotels

Iberostar Paraiso Maya

4.0 of 5 Resort (All-Inclusive)   |   Pto Juarez km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
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Iberostar Paraiso Maya
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Ranked #6 of 10 hotels in Playa Paraiso
A recent review
3 of 5 stars reviewed 2 days ago
MattyB_0100 New York City, New York
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2,486 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (404)
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REHOBOTH, MA
Contributor
18 reviews 18 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Let me first say that I have stayed at quite a few all-inclusive resorts. That being said, I didn't think this resort was that nice considering the cost of the rooms. The hotel, itself, was clean and the staff was friendly. The food left something to be desired. We went to breakfast after the morning rush and they constantly ran... More

Review collected in partnership with Iberostar

Was this review helpful? Yes 1
New York City, New York
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

Spent a weekend here for a destination wedding. The grounds are fantastic, big, pretty, very Mexican. Rooms are v. big an spacious. Huge pool, great beach. Food - well below average. Service - borderline rude at times, slow and apathetic. Would not go back.

Was this review helpful? Yes 1
boston
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

this is our fourth time to this resort over the last five years, we love this hotel because it is close to the airport only 40 out, we have noticed that this hotel is getting old and the quality is starting to go down a bit, I agree with most of the other people, the food is just OK, the... More

Was this review helpful? Yes 1
Pittsburgh, Pennsylvania
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

The Hotel was just ok. Pool area very nice and convenient to our hotel. Lobby was also nice. The biggest complaints that i have are with the room and the fact that not enough people speak english. The toilets do not flush well and the shower leaked like crazy on the floor. There arent enough outlets to charge your phones... More

Review collected in partnership with Iberostar

Was this review helpful? Yes 2
Montreal, Quebec
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This was the first time our family has been on vacation to Mexico and we really found an excellent place for our first experience, everything was well above expectations (food, decor, service, friendliness, pool facilities, etc..). The only 2 minor issues we had were: 1) Look out for coral reefs underwater at the beach! They can really hurt you if... More

Review collected in partnership with Iberostar

Was this review helpful? Yes 1
New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

We just got back from the Iberostar Paraiso Maya. Overall I think it was a great trip and would definitely recommend. The hotel is absolutely beautiful. The grounds are fantastic and the beach is stunning. The hotel staff was very friendly and our room was large and comfortable. My biggest comments were about the food and drinks. First of all... More

Was this review helpful? Yes 1
South Dartmouth, Massachusetts, United States
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

They are mainly accurate. We are on our last day at the Iberostar Paraiso Maya and I'm mostly ready to just go home. I try to take bad reviews with a grain of salt and I'm going to try to stay fair with this review. There are some great aspects to this resort, the beach is beautiful, the property is... More

Was this review helpful? Yes 3
Brooklyn, New York, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

We just returned from out mini family vacation to Mexico. We stayed at the Iberostar in Playa del Carmen, the Lindo Paraiso. The Lindo is an extremely LARGE hotel.. the pools are vast and the ocean is amazing… However, the Lindo under staffed for the amount of people that are staying there. The towel and sitting situation was a difficult... More

Was this review helpful? Yes 1
Chicago, Illinois
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I actually saw a plaque on a wall from TripAdvisor that Playa Paraiso won their 2012 and 2013 Best Resort Award---they are correct . We had a fantastic first trip to Cancun. The food was great, the variety was amazing. An amazing pool, a short walk to the beach, peacocks and coatis on the resort, lots of free activities for... More

Review collected in partnership with Iberostar

Was this review helpful? Yes 3
Monroe Township, Middlesex County, New Jersey
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

We just arrived home last night from a week's vacation. I would like to start by saying that the property is amazing. It truly feels like you are in paradise. The grounds are well maintained and there are many exotic animals roaming around. There are four separate resorts and a beautiful outdoor shopping center confined within the walls of this... More

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Very good(20)
  • Wave pool(17)
  • Lazy river(14)
  • Great time(13)
  • Steak house(11)
  • Ice cream(10)
  • Golf cart(8)
  • Shopping center(7)
  • Breakfast buffet(6)
  • First day(6)

Additional Information about Iberostar Paraiso Maya

Address: Pto Juarez km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Iberostar Paraiso Maya 4*
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Also Known As:
Iberostar Paraiso Maya Hotel Playa Paraiso
Iberostar Playa Paraiso
Iberostar Riviera Maya
Iberostar Hotel Paraiso Maya
Iberostar Maya
Iberostar Grand Paraiso
Iberostar Paraiso Maya Playa Paraiso, Riviera Maya, Mexico

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Amenities

Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#3 Romantic Hotel in Playa Paraiso #4 Luxury Hotel in Playa Paraiso #5 On the Beach Hotel in Playa Paraiso #6 Top resorts Hotel in Playa Paraiso #7 Family Hotel in Playa Paraiso
Hotel Class
Official Description (provided by the hotel)
Located directly on the beautiful beach ofPlaya Paraiso" (Mexico). All junior suites with Jacuzzi, DVD player, upgraded amenities. Exclusive dining plus dine around privileges at over 16 restaurants, 17 full service bars. ... more   less 
Number of rooms
434

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Iberostar Paraiso Maya and other travelers.
2 questions

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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