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All 10 Playa Paraiso hotels

Iberostar Paraiso Maya

4.0 of 5 Resort (All-Inclusive)   |   Pto Juarez km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
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Iberostar Paraiso Maya
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Ranked #7 of 10 Hotels in Playa Paraiso
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
Lourie K Richmond Hill, Canada
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2,859 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Richmond Hill, Canada
1 review
3 of 5 stars Reviewed yesterday NEW

The food was not good! It was the same every night, with very little changes. The only a la carte that was enjoyable was the Mexicana one. We didn't enjoy the Buffet which we would normally like. Breakfast was where we got out fill. The Gym workout room had the basic equipment, but I was advised that everything would be... More 

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Powers Lake
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I'll do a quick recap and then a longer one for those wanting more info. We had a group of 11.... 6 adults, 5 smaller kids. We are regulars at family friendly all-inclusives and we were at an Iberostar last year in Jamaica. QUICK RECAP: Pros: Beautiful resort, rooms were good and clean, staff was polite/helpful, lots to do, nice... More 

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Hamilton, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and i enjoyed this resort very much , the beach was fun the food was good and the superior room was very nice.I thought the service was great and the concierge was great to have.The service at the restaurants was fantastic ,Armando was very good to us.The thing we loved most especially my wife was the use of... More 

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Belle River, Ontario, Canada
1 review
3 of 5 stars Reviewed 2 days ago NEW

I just returned from spending a week at the Iberostar Paraiso Maya. I booked through Apple vacations as one of there square deals, being told that all resorts would be a 6 golden apple luxury resort. I would like to start that I have taken multiple trips booked through Apple Vacations, and the majority of the time I am very... More 

Was this review helpful? Yes 4
1 review
2 of 5 stars Reviewed 3 days ago NEW

Just returned from " Maya" where it is suppose to be an upgrade within the iberostar resort complex. It certainly is not. You share the main pool with lindo, and most of the restaurants. Buffet was the same EVERY night, food was just OK. Entertainment at night, was OK. My husband has a seafood allergy, so ate duck, ended up... More 

Was this review helpful? Yes 6
Wallace, Nova Scotia, Canada
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Would stay here again . Restaurant was excellent loved sitting at night eating supper atmosphere was excellent . Lots of different variety of food to choose from This was our first time in a Iberostar resort and we where please with it. Staff was great as well . Beach was good a little over crowded.

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Senior Contributor
22 reviews 22 reviews
11 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Family trip with 4 adults and 1 five year old. Beautiful resort with absolutely NO HASSLES upon arrival. In fact we were upgraded from a prioity location Junior Suite to a Super Junior Suite. We stayed in building 62 (an ideal location)..which is midway between the beach and the lobby. We were on the 3rd floor and heard NO NOISE... More 

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New Market, Maryland
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The grounds and beach were great. They do a great job of keeping the large property neat, clean, and it was a pleasure to be there. The room had three maintenance issues during our 5 day stay. A sink clogged, the power went out for our entire room, and the refrigerator broke. The maintenance team quickly repaired all three problems.... More 

Was this review helpful? Yes 4
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Family vacation to CANCUN! Our first experience with an all inclusive vacation. Kids loved it , of course, because they could get anything they wanted at any time! Grounds were lovely and rooms were very nice and clean. Well stocked at all times and more if you asked for it! The entertainment... well that is another story. Not as superior... More 

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Chicago, Illinois
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This property is very much geared towards families and kids. The pools are shared between two hotels, so they tend to be crowded as does the beach. Service in these areas is very poor, and very understaffed. The workers do the best that they can, but the hotel needs to double their numbers to adequately service this large area. The... More 

Was this review helpful? Yes 6
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Hotel Summarization (Beta)

What travelers say

  • Very good(20)
  • Wave pool(17)
  • Lazy river(14)
  • Great time(13)
  • Steak house(11)
  • Ice cream(10)
  • Golf cart(8)
  • Shopping center(7)
  • First day(6)
  • Lobby bar(6)

Additional Information about Iberostar Paraiso Maya

Address: Pto Juarez km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Iberostar Paraiso Maya 4*
Number of rooms: 434
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Also Known As:
Iberostar Paraiso Maya Hotel Playa Paraiso
Iberostar Playa Paraiso
Iberostar Riviera Maya
Iberostar Hotel Paraiso Maya
Iberostar Maya
Iberostar Grand Paraiso
Iberostar Paraiso Maya Playa Paraiso, Riviera Maya, Mexico
Hotel Style:
#3 Business Hotel in Playa Paraiso
#4 Luxury Hotel in Playa Paraiso
#4 Romantic Hotel in Playa Paraiso
#5 On the Beach Hotel in Playa Paraiso
#7 Top resorts Hotel in Playa Paraiso
#8 Family Hotel in Playa Paraiso

3,391 photos of this hotel

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Hotel & grounds (593)
Room/suite (228)
Pool/beach area (697)
Dining (194)
View from room (39)
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6363 - Jr. Suite Superior (67)
6380 - Jr. Suite (66)
Acitvity Pool (14)
Amenities (98)
Beach (23)
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Lazy River (11)
Pool (38)
Presidential Suite (116)
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The Hotel (32)
Wave Pool (20)

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