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Iberostar Paraiso Maya

Certificate of Excellence
Pto Juarez km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
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Iberostar Paraiso Maya
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Ranked #7 of 10 Hotels in Playa Paraiso
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
realestatemary glenmoore,
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3,033 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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glenmoore,
Contributor
18 reviews 18 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

Book though Apple vacations, it was termed a mystery trip as we would not know where we were staying until we got to the departing airport which was Philadelphia. We were then told where we would stay. Four to Five Hotels were included in the mystery trip, all in Mexico and all Golden Apple ratings. We landed at Iberostar Paraiso... More 

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Vancouver, British Columbia, Canada
Contributor
11 reviews 11 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We travelled with teens and toddlers and there was something for everyone . The todlers loved the wave pool and the teens love the waves at the beach and the icecream bar. Food was excellent and so was the service . If being connected is important...there was strong WiFi in the room and by the pool. The night shows were... More 

Was this review helpful? Yes 3
Toronto, Canada
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Our trip to the paraiso maya was fantastic! We arrived on a Tuesday night and checked into the hoitel immediately upon arrival. The reception staff were friendly and helpful. The buffet has a lot of variety and the desserts are phenomenal (one night there were even macaroons). Our room was clean, spacious and comfortable(the matresses were very squishy and enjoyable... More 

Was this review helpful? Yes 4
Toronto, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Our vacation here was great! Beautiful property (very well maintained). ALL of the staff were friendly and helpful. Food was great; there was a wide variety of food in the buffet, a la carte restaurants, and restaurants in the shopping centre -- and if you couldn't find something, there was always chips and fresh guacamole! The pool, wave pool, and... More 

Was this review helpful? Yes 1
mexico
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed last october and it was our 1st trip with our 1yr old son. We had an amazing time, the room was superb, spacious and clean. We loved the hammock in the balcony. The first night we almost got put off because the hotel grounds are so big and interconnected with the other iberostar that we got lost on... More 

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Cincinnati, Ohio
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

What made this such a great 5 days, was this mix of people we traveled with. This was a great group of high school seniors and adults who had a fantastic chemistry together. I was prepared for the resort to be somewhat dated as it appeared so in online photos and was somewhat obvious upon arrival. However, it was clean... More 

Was this review helpful? Yes 1
Halifax, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Just got back from one week stay and really didn't want to leave. Everything about this place is easy. First floor of each building has a concierge who will book your dining reservations and do just about anything else for you. It's a big resort but very walk-able and there is always a hotel employee in a golf cart waiting... More 

Was this review helpful? Yes 1
South Surrey
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This was a top family resort with many activities for all ages. We traveled as grandparents with two children and 5 grandchildren between 3 and 9. You can book specialty restaurants every night you are there. There were only 2 we could not book as children had to be 12 or older. The beach is lovely with no rocks. The... More 

Was this review helpful? Yes 2
Houston, Texas
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

This is a 2 star, 3 star property at best. Stay away unless you are on a budget. Our room never felt comfortable. It was damp with a musty smell the whole time. Our sheets were dirty, "white" towels were almost gray looking. It looks like this whole property needs a entire makeover. Our bed was hard as a rock.... More 

Was this review helpful? Yes 4
Monterrey, Mexico
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This was my first time to the Iberostar Maya and it was excellent! The reception and lobby is gorgeous and extremely easy check in with a cool drink waiting (a Conga!!!!) Food- There are 2 breakfast options, one by the pool outside and one in the main lobby building….listen, at an all-inclusive you're not going to get top of the... More 

Was this review helpful? Yes 6
Hotel Review Summarization

What travelers say

  • Very good(20)
  • Wave pool(17)
  • Lazy river(14)
  • Great time(13)
  • Steak house(11)
  • Ice cream(10)
  • Golf cart(8)
  • Shopping center(7)
  • First day(6)
  • Lobby bar(6)
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6380 - Jr. Suite (66)
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Presidential Suite (116)
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The Hotel (32)
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Wave Pool (20)

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