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All 10 Playa Paraiso hotels

Iberostar Paraiso del Mar

3.5 of 5 Resort (All-Inclusive)   |   Carrt. Chetumal-Pto. Juarez km. 309, Playa Paraiso, Playa del Carmen 77710 , Mexico
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Iberostar Paraiso del Mar
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Ranked #4 of 10 hotels in Playa Paraiso
A recent review
5 of 5 stars reviewed 1 week ago
cosmosdaddy Reinholds, Pennsylvania
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2,870 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Iberostar Paraiso del Mar
See the most recent reviews
Reinholds, Pennsylvania
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the del Mar 7/29-8/5 and loved it. The resort is very casual and comfortable. The beach is clean and expansive. Nice area for snorkeling and a great experience swimming with a large school of fish. The food is good with plenty to choose from. The staff is friendly and attentive and the entertainment staff does a great... More

Was this review helpful? Yes 3
Audubon
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I will sum this vacation up from an average family of 2 adults and 2 boys 12 & 13 Hotel: enormous, beautiful, lots and lots of walking. Rooms very nice. Refrig only stocked every 2 days so with 4 of us in room there was never enough to drink. Had problem with air when we first got there and maintenance... More

Was this review helpful? Yes 3
Pittsburgh, Pennsylvania
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This was are first trip to mexico. Our travel agent suggested this place and we are so glad she did, everything was great, the staff was outstanding in all areas, the people who work to entertain day and night do an excellent job!! Are favorite was Ricky!! The place is very clean and well maintianed, The daily pool parties are... More

Was this review helpful? Yes 4
Quality manager I, Quality Manager at Iberostar Paraiso del Mar, responded to this review

Dear guest, On behalf of the management and our staff we would like to thank you for choosing us for your vacations. It is gratifying to see how you appreciated the attentiveness and friendliness of our staff, especially Ricky from our Entertainment Department, and that you enjoyed our pool party as well as the Steakhouse & Japanese restaurants. We trust... More

Fayetteville, Arkansas
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

My first all-inclusive so I knew most of what to expect. But was constantly surprised by what I hadn't read. As in other reviews- This is one of 5 connected resorts of differing classes & amenities, which offers many shared perks, so it's ENORMOUS. Which could mean lots of walking or trying to get a little shuttle. Our rooms (building... More

Review collected in partnership with Iberostar

Was this review helpful? Yes 4
Quality manager I, Quality Manager at Iberostar Paraiso del Mar, responded to this review

Dear guest, On behalf of the Management of the hotel IBEROSTAR Paraiso del Mar, we would like to thank you for taking the time to share your comments regarding your experience. It is a pleasure to hear that you enjoyed your holidays among us so much. We are glad to know that you enjoyed all our services, as the facilities... More

Phillipsburg, New Jersey
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

My husband, 13 year old son and I stayed here at the end of July. We booked our vacation through Apple Vacations. First off when we checked in - I was asked if we wanted 2 double beds or 1 King with sofa (not sofa bed). Obviously when making our reservation we requested two beds. Even though they asked I... More

Was this review helpful? Yes 3
Quality manager I, Quality Manager at Iberostar Paraiso del Mar, responded to this review

Dear client, First of all we would like to thank you for your recent stay and for taking the time to share your experience with us. Your comments are really important to us since they provide useful information to work on. As per your check-in, we apologize for not being able to fulfill your request from the beginning of your... More

Ohio
Reviewer
4 reviews 4 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a great time. We made reservations immediately and got into the Mediterranean, Brazilian, and Japanese. All were very good. We also had a dinner on the beach because we booked through Apple vacations. Overall we thought the food was good and our party of 7 never left hungry. We were never too hot in any of the outdoor... More

Was this review helpful? Yes 3
Naperville, Illinois
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our family vacation got off to a bad start as our flight do Mexico was delayed for over 10 hours at O’Hare airport. After arriving at the airport at 6:30 am we finally departed at 5:30pm. Our Apple rep said they had contacted the hotel to inform them we would be arriving late and that there should not be any... More

Was this review helpful? Yes 3
Egg Harbor Township, New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

One of the cleanest, most beautiful resorts I have visited. The staff was amazing, friendly and always looking to help. My only complaint is the restaurant reservations. We were told they were full but upon checking the place ourselves they were empty. But that is such a small thing. The pool, the rooms, the beach, the service, the food, the... More

Review collected in partnership with Iberostar

Was this review helpful? Yes 1
Quality manager I, Quality Manager at Iberostar Paraiso del Mar, responded to this review

Distinguished guest, First of all, we would like to thank you for the opportunity you gave us by choosing IBEROSTAR Paraiso del Mar for your vacation. We are pleased to have delivered what is required for you to have a fabulous vacation; this is the type of comments we love to receive from our guests after a wonderful stay as... More

Chicago, Illinois
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just got back from a week stay, 2 couples with 2 children, ages 8 & 9. I consider myself fairly well traveled, but this was my first stay at an Iberostar. Muy Excellente! What stands out here is the customer service, beautifully manicured grounds, huge swimming pool, wonderful wildlife everywhere, entertainment for all ages, lovely & clean beach and wonderful... More

Was this review helpful? Yes 4
Carrollton, Georgia
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Our family of 11 stayed for 8 nights. The rooms were nice and clean, the resort is huge and the grounds are kept superbly. The pools and beach area are nice also. My disappointment came with the buffet and nightly entertainment. The specialty restaurants are a must, so book as many as you can. The buffet was just not at... More

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Hotel Summarization (Beta)

What travelers say

  • Great time(23)
  • Very nice(20)
  • Golf cart(17)
  • Steak house(13)
  • Room service(12)
  • Specialty restaurant(12)
  • Star Friends(11)
  • Riviera Maya(8)
  • Grounds were beautiful(7)
  • Pool bar(6)

Additional Information about Iberostar Paraiso del Mar

Address: Carrt. Chetumal-Pto. Juarez km. 309, Playa Paraiso, Playa del Carmen 77710 , Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Iberostar Paraiso del Mar 3.5*
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Also Known As:
Iberostar Paraiso Del Mar Hotel Playa Paraiso
Iberostar Playa Paraiso
Iberostar Hotel Playa Paraiso
Iberostar Paraiso Del Mar Mexico
Iberostar Paraiso Del Mar Playa Paraiso, Riviera Maya, Mexico

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#3 Spa Hotel in Playa Paraiso #4 Family Hotel in Playa Paraiso #4 Top resorts Hotel in Playa Paraiso #7 Romantic Hotel in Playa Paraiso
Hotel Class
Official Description (provided by the hotel)
Directly on the beach of "Playa Paraíso" (Mexico). High standard of comfort. Wide gastronomic variety. 18-hole golf course. PAD/SSI – diving school, massage at the beach and the pool. Spa. ... more   less 
Number of rooms
388

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