We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Iberostar Paraiso del Mar

Travelers' Choice award winner
Carrt. Chetumal-Pto. Juarez km. 309, Playa Paraiso, Playa del Carmen 77710 , Mexico
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 1 more site!
Iberostar Paraiso del Mar
Professional photos View all
Browse nearby
Iberostar Paraiso del Mar
Add Photo Write a Review

3,421 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    1,701
    1,092
    396
    147
    85
See reviews for
1,171
1,048
42
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (601)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (3421)
  • Mar-May only
    (978)
  • Jun-Aug only
    (894)
  • Sep-Nov only
    (701)
  • Dec-Feb only
    (848)
All months
There are newer reviews for Iberostar Paraiso del Mar
See the most recent reviews
Spring Valley, Illinois
1 review
4 of 5 stars Reviewed 2 weeks ago

We had a great time...even tho we got the tail end of a tropical storm, we made it fun! Clean, neat, super friendly. Would highly recommend Iberostar for any vacation! There is quite a bit of walking but there is shuttle service available, plus it helped walk off a few of the calories from delicious food and drinks. We ate... More 

Was this review helpful? Yes
Clear Spring, Maryland, USA
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked the 5 gold apple square deal and when we finally found out that we were staying at del mar i was alittle disappointed but we had a great time. The bartenders at the pool bars were awesome and we met people from ohio and canada that were really nice. We ate at japanese hibache grill and Mediterranean griile... More 

Was this review helpful? Yes 1
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

as the groom of a 105 guest wedding party the resort fell a bit short on a few things. First off, we were given the restaurant concierge email for guests to make reservations in advance. Many people did so and upon showing up for their dinners they were told there is no reservation for them. Even if they showed the... More 

Review collected in partnership with Iberostar.com

Was this review helpful? Yes 4
Playa Paraiso
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Rooms: not enough light; not enough outlets; no clock; no coffeemaker; hair dryer broken WIFI: Horrid! Paid extra for WIFI service that was substandard. not enough bandwidth. unbelievably slow connections. could not load pictures/attachments at all. I saw a 'Convention Center' on the property - Seriously? How can you have conventions at a facility where you can't retrieve email or... More 

Review collected in partnership with Iberostar.com

Was this review helpful? Yes 1
Playa Paraiso
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

staff deceptive and 2 of them even demanded a tip. became ill after eating at the gourmet restaurant. some guests were given the option to order special items that were not on the menu in the Japanese restaurant but no one else at the table was given that option. Tv broke and was never fixed or replaced dispite numerous calls... More 

Review collected in partnership with Iberostar.com

Was this review helpful? Yes 3
Youngstown, Ohio
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I prefer the smaller resorts and seem to have better luck with them. I was a little Leary of this resort because of the size. In all fairness the resort was very nice in most aspects. The food was very good and there was a variety. My favorite restaurant was the La Dorada Room was very clean and stocked mini... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

the food and service were excellent! The specialty as well as buffet restaurants were great ! The shoes were very entertaining. Plenty to do never bored. The classes @ fitness Ctr taught by Ricardo were excellent. Did boot camp kickboxing & TRX Will definitely return

Was this review helpful? Yes
Playa Paraiso
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a beautiful all inclusive. Rooms are comfortable but in need of updating and minor repairs. Japanese theme restaurant is very good but you need to book well in advance of when you plan to eat there. Buffets are all just ok. The staff is friendly and helpful but bar service is pretty slow. Overall, this was nice just... More 

Review collected in partnership with Iberostar.com

Was this review helpful? Yes 1
Harrisburg, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I have visited 5 different all-inclusive chains and we really appreciate the Iberostar model. The Iberostar resorts are often several different "tiered" resorts all on the same campus. You are allowed to dine and play at the different resorts depending on what you pay. Note that the Del Mar is the bottom of the chain, so you... More 

Was this review helpful? Yes 9
Amarillo, Texas, United States
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I could not have asked for a better experience in Mexico!!! The service was outstanding... the food was amazing.... and the resort itself is beautiful! The beach was relaxing and the pools were top notch. The only downside was I wish the quiet pool was actually quiet but we still enjoyed it. The rooms were comfy and clean as well.... More 

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • Great time(22)
  • Very nice(18)
  • Golf cart(16)
  • Room service(12)
  • Specialty restaurant(11)
  • Star Friends(11)
  • Steak house(11)
  • Riviera Maya(7)
  • Pool bar(6)
  • Main buffet(5)
Questions? Get answers from hotel staff and past guests. Ask a question

3,607 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (3237)
Viewed
Hotel & grounds (741)
Viewed
Dining (210)
Viewed
Room/suite (236)
Viewed
Pool/beach area (909)
Viewed
View from room (89)
Viewed
Family/play areas (30)
Viewed
Business center/function rooms (15)
Viewed
Bathroom (10)
Viewed
0:44
Videos (19)
Viewed
Other (978)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (349)
Viewed
Amenities (4)
Viewed
Beach (22)
Viewed
Double Standard Room (48)
Viewed
Pool (39)
Viewed
Presidential Suite (116)
Viewed
Restaurants and Bars (47)
Viewed
Standard Room (44)
Viewed
The Hotel (29)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Other (21)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay