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All 10 Playa Paraiso hotels

Iberostar Paraiso del Mar

3.5 of 5 Resort (All-Inclusive)   |   Carrt. Chetumal-Pto. Juarez km. 309, Playa Paraiso, Playa del Carmen 77710 , Mexico
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82%
Ranked #5 of 10 hotels in Playa Paraiso
A recent review
4 of 5 stars reviewed 2 weeks ago
William Joseph H Playa Paraiso
  • Reviews (2,818)
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  • Room tips (427)
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2,818 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (427)
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There are newer reviews for Iberostar Paraiso del Mar
See the most recent reviews
Playa Paraiso
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Awesome rooms, bars, pool, everything, but for the food. My wife and I are not picky eaters at all but the buffet was poor. Breakfast was always a struggle for us. However, the resort was beautiful and I would definitely recommend the hotel.

Review collected in partnership with Iberostar.com

Was this review helpful? Yes 1
Quality manager I, Quality Manager at Iberostar Paraiso del Mar, responded to this review

Dear guest, On behalf of the Management we would like to thank you for choosing us for your vacation in Mexico. Thank you for sharing your feedback and comments concerning your recent vacation. It is a pleasure to know that you found everything so great including the rooms, bars, pools, and the service provided by our staff. We will share... More

A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago

On day 3 of our vacation we transferred to Del Mar from a surprise hotel deal offered by Apple Vacations. It was a surprise when the hotel Apple placed us at didn't have much of a sandy beach and the ocean water wasn't blue, it was dark, dirty and mucky! Thank you Del Mar for having a room available and... More

Review collected in partnership with Iberostar.com

Was this review helpful? Yes 1
Quality manager I, Quality Manager at Iberostar Paraiso del Mar, responded to this review

Dear guests, We would like to thank you for your recent visit at IBEROSTAR Paraiso del Mar. We are more than glad to know that we were able to offer you a wonderful service. It is nice to know that you found our facilities, beach and pools to be fantastic. We hope to welcome you back in the near future... More

Belleville, Il
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We had a great time at the resort. This is my husband and my 2nd time here and this time we were with our 13 and 17 year old sons. The food was very good and enjoyed the Steak, Mediterranean, Gourmet and Japanese! Breakfast was fine at the buffet and they all enjoyed their omlettes. Pool restaurant had a large... More

Was this review helpful? Yes 2
Quality manager I, Quality Manager at Iberostar Paraiso del Mar, responded to this review

Dear guest, On behalf of the Management we would like to thank you for choosing us for your vacations. It is wonderful to receive reviews like yours. We are more than happy to know that your family had a great vacation at our hotel in Mexico. We will share your comments with our team since it provides an important motivation... More

New York City, New York
Top Contributor
51 reviews 51 reviews
50 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Was upgraded as soon as I arrived. The hotel grounds are beautiful and the restaurants are great. Overall had a wonderful time and would definitely recommend again. Note to front desk. Your staff is excellent and worth every penny!!!!

Was this review helpful? Yes
Quality manager I, Quality Manager at Iberostar Paraiso del Mar, responded to this review

Dear guest, On behalf of the management we would like to thank you for choosing us for your vacation. We truly appreciate the time you took to share with us your recent experience at our hotel. We are more than glad that the restaurants, grounds and the staff made your vacation unforgettable. We thank you for your visit and we... More

Contributor
12 reviews 12 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice resort. I've stayed at the Playa del Carmen one before. This resort is about 20 minutes from the CUN airport. The beach is beautiful. The pool is never-ending. The rooms are very clean with firm beds. Beach activities and night Entertainment was very nice. The food was ok. The staff wasn't as friendly and attentive as I expected them... More

Was this review helpful? Yes
Quality manager I, Quality Manager at Iberostar Paraiso del Mar, responded to this review

Dear guest, On behalf of the management, we would like to thank you for choosing us for your vacations. We appreciate the time you took to share your review with us on Trip Advisor and also the fact that you returned to IBEROSTAR for your vacations in Mexico. It is nice that you highlighted our facilities, beach, pools and the... More

Timisoara, Romania
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We are a familiy of three members; me ,my husband and our daughter about 17 and 9 month. We have a pleasant time at Iberostar Playa del Mar, comfortable ;with great buffet , good meal , very nice place with gorgeous animals. We had a problem( we think that hotel's politics was wrong but who are we ? only ordinary... More

Was this review helpful? Yes 1
Quality manager I, Quality Manager at Iberostar Paraiso del Mar, responded to this review

Dear client, First of all, we would like to thank you for choosing IBEROSTAR Paraiso del Mar for your vacation. We are glad to know that your stay was comfortable and the food, buffets, restaurants the wildlife were wonderful. As per your review, according to the Mexican Law, the minimum legal age to drink alcohol and have access to the... More

Toronto, Canada
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a great week and a half at this resort. We booked very last minute and got a great deal for 10 days. The hotel is large but not too big that you get lost and have to spend ages getting used to where everything is. We got a room between the beach and the front reception which was... More

Was this review helpful? Yes 1
Quality manager I, Quality Manager at Iberostar Paraiso del Mar, responded to this review

Dear guest, We would like to thank you for choosing us for your vacations in Mexico. It is a pleasure to know that your recent experience was wonderful and you took the time to share your review with us. Thank you for highlighting that the staff was always attentive and they worked hard to deliver an incredible service. We hope... More

A TripAdvisor Member
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Pariso Beach/del Mar and HS a great time. Everything about this hotel was Awesome; the hotel room, the food , the grounds were spactcular, beach etc. the most impressive thing about our trip was the manager Louis Ejecutivo and his staff was the most friendliness and willing to make your stay a terrific one! Muy Bueno!... More

Review collected in partnership with Iberostar.com

Was this review helpful? Yes
Quality manager I, Quality Manager at Iberostar Paraiso del Mar, responded to this review

Dear guest, On behalf of the management, we would like to thank you for choosing us for your vacations. We appreciate the time you took to share your wonderful review with us since it reinforces our commitment to offering unforgettable experiences to our guests. We are looking forward to your next visit to IBEROSTAR Paraiso del MAR. Sincerely, Quality Manager... More

Columbus, Ohio
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We just arrived home from a week at Paraiso del Mar and I have to admit I was pleasantly surprised with the quality of our trip and our enjoyment of this resort. We needed a quick and affordable getaway just to unwind. Apple Vacations offered a week at the Iberostar Paraiso del Mar at a reasonable cost during the week... More

Was this review helpful? Yes 2
Quality manager I, Quality Manager at Iberostar Paraiso del Mar, responded to this review

Dear guest, On behalf of the management, we would like to thank you for choosing IBEROSTAR Paraiso del Mar for your vacations. We truly appreciate your taking the time to share your nice comments with other travelers on Trip Advisor. It is a pleasure that our service, facilities and the staff made your vacation unforgettable. We are glad that everything... More

Cleveland, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This was our first time at an Iberostar resort in Mexico and we highly recommend it! There was something for everyone and the complex was amazing! It was so cool to stay in a jungle-like setting living amongst the iguanas and coati! The pool and beach were amazing and the Star Friends (Rita, Gabriel, Javier, etc.) were tons of fun!... More

Was this review helpful? Yes 1
Quality manager I, Quality Manager at Iberostar Paraiso del Mar, responded to this review

Dear guest, On behalf of the management, we would like to thank you for choosing us for your vacations. We love to receive reviews like yours, since it gives us relevant information regarding our services, facilities and the service from our staff. We would also like to thank you for your nice mention of all the Star Friends. We hope... More

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Hotel Summarization (Beta)

What travelers say

  • Great time(23)
  • Very nice(20)
  • Golf cart(17)
  • Steak house(13)
  • Room service(12)
  • Specialty restaurant(12)
  • Star Friends(11)
  • Riviera Maya(8)
  • Grounds were beautiful(7)
  • Pool bar(6)

Additional Information about Iberostar Paraiso del Mar

Address: Carrt. Chetumal-Pto. Juarez km. 309, Playa Paraiso, Playa del Carmen 77710 , Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Iberostar Paraiso del Mar 3.5*
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Also Known As:
Iberostar Paraiso Del Mar Hotel Playa Paraiso
Iberostar Playa Paraiso
Iberostar Hotel Playa Paraiso
Iberostar Paraiso Del Mar Mexico
Iberostar Paraiso Del Mar Playa Paraiso, Riviera Maya, Mexico

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#4 Spa Hotel in Playa Paraiso #5 Family Hotel in Playa Paraiso #5 Top resorts Hotel in Playa Paraiso #6 Romantic Hotel in Playa Paraiso
Hotel Class
Official Description (provided by the hotel)
Directly on the beach of "Playa Paraíso" (Mexico). High standard of comfort. Wide gastronomic variety. 18-hole golf course. PAD/SSI – diving school, massage at the beach and the pool. Spa. ... more   less 
Number of rooms
388

Questions & Answers

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