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Iberostar Paraiso del Mar

Travelers' Choice award winner
Carrt. Chetumal-Pto. Juarez km. 309, Playa Paraiso, Playa del Carmen 77710 , Mexico
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1 room 1 guest
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Iberostar Paraiso del Mar
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3,524 Reviews from our TripAdvisor Community

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Traveler rating
    1,741
    1,130
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    88
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1,232
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (617)
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  • Mar-May only
    (978)
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Spring Valley, New York
1 review
1 of 5 stars Reviewed yesterday NEW

I was told to book another resort when I complained about mosquitos eating us alive in the pool, restaurants and in our room. Couldn't sleep bc of paranoia about the mosquitos. With the exception of the Japanese and Mediterranean restaurants the food was horrible. Was only given 2 washcloths per day even though we stated several times that it's 3... More 

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Reading, Pennsylvania
Level Contributor
48 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed yesterday NEW

We were at the Delmar August of this year. There were 9 in our group and we booked the trip late. We were at the Delmar last year as well and pretty much knew what to expect. We really didn't have any issues at all with the resort or resort staff. There were a couple incidents due to people not... More 

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Long Island, NY
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Warning - this review is a bit long... Just returned last week from this resort. Spent 8 days 7 nights there - we are a family of four, and we traveled with another family of 4, including 4 kids ages 13-20. This resort is situated on a site with 3 other Iberostar resorts - Del Mar is the oldest, lowest-level... More 

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West Deptford, New Jersey
1 review
2 of 5 stars Reviewed 2 days ago NEW

This place is beautiful, but it's too big for it's own good. I'm going to start with the food, "El Faro", the buffet near the pool area has become a running joke in our family. It is not air conditioned and everything that is supposed to be cold is not. There's bugs landing on the food, as it's an open... More 

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toronto
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We just arrived from Mexico a days ago. I warn you, this is a long review from my husband and I POV. Our tips is at the end of the review. Pool The centre of the pool is the Activity Pool, where all the action happens and has a poolside bar. The entire pool is huge it kind of branches... More 

Was this review helpful? Yes 4
1 review
4 of 5 stars Reviewed 3 days ago NEW

We traveled from Aug 17 to 24. A family of 3 with 12 year old. We booked thru apple vacations, frontier airlines from Philadelphia. Standard room, priority location. We got a very good deal. Check in: 8/10. The room was already preassigned when we arrived, and it made the process faster. We got lucky, our room was ready when we... More 

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Warrington, Pennsylvania
Level Contributor
4 reviews
3 of 5 stars Reviewed 4 days ago NEW

We were expecting more from Iberostar. Although we knew Del Mar was at the "low end" of the resort, it's still a "5 Apple" resort. We didn't expect the pool area to be so worn. The waterfall was great, but it wasn't pleasant to look at the unrepaired hole in the waterfall faux rocks. The fake ivy in the grotto... More 

Review collected in partnership with Iberostar.com

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Level Contributor
7 reviews
5 of 5 stars Reviewed 4 days ago NEW

I can't say enough about this place! My wife and I and our three kids stayed here last week. It was the best money we have ever spent! I don't resent one penny of what I spent there. The staff was phenomenal! The food was AMAZING!!! The resort was beautiful. The pool was beyond unbelievable. We hated going home. We... More 

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Stamford, Connecticut
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We have just returned from our annual family vacation. I have booked this resort back in November 2014 for our special occasion in August 2015. I have learned about Iberostar from my friends when choosing a destination. I carefully researched this resort in Rivera Maya prior booking. Reading review of course is very helpful, but I guess you have to... More 

Was this review helpful? Yes 1
Slingerlands, New York
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Our family of 5 - including children ages 12,13,17 had a great time during our 4 night stay at Iberostar Paraiso Del Mar. We were immediately upgraded to a presidential suite upon arrival (from 2 separate rooms). The suite was right on the beach and had amazing views of sunrise. We had a full kitchen - not needed at all... More 

Review collected in partnership with Iberostar

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Hotel Review Summarization

What travelers say

  • Great time(22)
  • Very nice(18)
  • Golf cart(16)
  • Room service(12)
  • Specialty restaurant(11)
  • Star Friends(11)
  • Steak house(11)
  • Riviera Maya(7)
  • Pool bar(6)
  • Main buffet(5)
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Beach (22)
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Double Standard Room (48)
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Presidential Suite (116)
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