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Iberostar Paraiso del Mar

Travelers' Choice award winner
Carrt. Chetumal-Pto. Juarez km. 309, Playa Paraiso, Playa del Carmen 77710 , Mexico
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Iberostar Paraiso del Mar
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Iberostar Paraiso del Mar
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3,255 reviews from our community

Traveler rating
    1,636
    1,041
    360
    138
    80
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1,104
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kamloops, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed today NEW

We went to Iberostar Paraiso Del Mar from March 18-25 after a lot of research. Six of us, including my parents and my teenaged kids. Del Mar is the oldest, built in 2000, with 4 other Iberostar resorts connected to it side by side. Beach and Del Mar share the same amenities including restaurants and pools even though guests are... More 

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Horicon, Wisconsin
Contributor
12 reviews 12 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed yesterday NEW

I just have to post a review for this hotel. My daughter is actually the one who is currently staying at the Resort. As a mother who worries about her child I was concerned when she did not call me on Wednesday like she told me she would. Now of course I know that being in paradise the last thing... More 

Was this review helpful? Yes 1
Chicago, Illinois
1 review
4 of 5 stars Reviewed yesterday NEW

First I want to say that I am a big BIG Iberostar Paraiso del Mar fan. This was our SEVENTH time going. My only disappointment -and it is a big one - is the low value Iberostar is now placing on customer loyalty. After our 2nd trip we received T-Shirts and champaign... our third we got even more t-shirts (my... More 

Was this review helpful? Yes 2
Minneapolis
Reviewer
4 reviews 4 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Traveled as a family (2 adults, children ages 11 & 13) late January 2015. We appreciated that this resort was not packed with children at the time of our travel. Yet, our children enjoyed themselves. The Paraiso Del Mal is a huge property consisting of 4 resorts (we could use the bars & restaurants at two of the properties). The... More 

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Oil City, Pennsylvania, United States
Contributor
14 reviews 14 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Overall, I absolutely loved this resort!! It was amazingly beautiful and so well-kept! Every single staff person was so friendly and made you feel important. After learning how to navigate to all the places, it is very easy to get around. We spent several days lounging in the pool or at the beach. Our kids had ice cream I think... More 

Was this review helpful? Yes 3
Ottawa, Canada
Reviewer
5 reviews 5 reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The Iberostar Paraiso del Mar was our choice for a 7 day vacation over March break. I read loads of trip advisor reviews before settling on this resort. It wasn't the cheapest, but it wasn't the most expensive either. We did not want a party resort, so we were willing to spend a little more money to avoid the drunken... More 

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Lock Haven, Pennsylvania
Reviewer
5 reviews 5 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I had a wonderful solo spring break vacation to Del Mar from Mar 9 - Mar 13. I can echo so many of the positive reviews on here. I have been on many all-inclusive vacations (this was my 6th in four years) and this one would rank near the top. Even though Del Mar is the "low end" of the... More 

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Tallmadge, Ohio, United States
Contributor
16 reviews 16 reviews
6 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Wonderf staff , helpful and friendly, grounds were immaculate! The cleanest resort we have ever stayed at. The food in the evening restaurants was amazing. The daily buffet was not my favorite but plenty to choose from .

Was this review helpful? Yes 5
Burleson, Texas
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My husband and I spent a week at the Iberostar Paraiso Del Mar March 8th through the 13th, 2015. We can not say enough good things about this resort and those who work there. This was my second time at this complex and I love the Iberostar properties in other locations but this was my husbands first trip to an... More 

Was this review helpful? Yes 9
Corona, New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

I was there the week of August 16th 2014. The service is unlike any other all-inclusive property I've stay at. Many of the staff did not display the friendly receptive demeanor we all would expect at a resort. It actually started at the front desk during check-in. Staff there did not make me feel welcomed. In another instance I overheard... More 

Was this review helpful? Yes 3
Hotel Review Summarization

What travelers say

  • Great time(23)
  • Very nice(20)
  • Golf cart(17)
  • Steak house(13)
  • Specialty restaurant(12)
  • Room service(12)
  • Star Friends(11)
  • Riviera Maya(8)
  • Grounds were beautiful(7)
  • Ice cream(6)
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