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All 10 Playa Paraiso hotels

Iberostar Paraiso del Mar

3.5 of 5 Resort (All-Inclusive)   |   Carrt. Chetumal-Pto. Juarez km. 309, Playa Paraiso, Playa del Carmen 77710 , Mexico
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Iberostar Paraiso del Mar
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Ranked #4 of 10 Hotels in Playa Paraiso
A recent review
5 of 5 stars reviewed yesterday
Mark3567 Zeeland, MI
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3,080 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Zeeland, MI
Contributor
15 reviews 15 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed here from Dec 6-13, 2 parents and 3 adult kids. We found the grounds to be kept up very well, which is a very large complex. There is a main buffet restaurant and several specialty restaurants. Our only complaint would be the reservation system for the restaurants. You get 3 chances to eat at a specialty restaurant. The... More 

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Sydney, New South Wales, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Our first trip south for a week in early December with our 3yr old son and 19mo old daughter through Sunwing Vacations. We scored a great deal for the week and are delighted with the experience. It's a 30min drive from the airport at Cancun and check in was quick and easy. We and our bags were taken on a... More 

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Minneapolis, MN
2 reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

My husband and I visited this resort Dec 7-14. We'd gotten this resort on an Apple vacations square deal, so we didn't have many expectations. We were pleasantly surprised. The grounds were beautiful, and we enjoyed watching the coati all around the property. Jorge, Omar, and Geraldo provided excellent service at the pool bar. The buffets were average. We were... More 

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Baltimore, Maryland
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

The only negative at this spectacular resort is some of the food and drink. Buffets are repetitive and the food a the a la carte restaurants was limited, not great and side dishes were obviously pre-made and same for everyone. Most disappointing was the quality (lack of) of wine and liquor. I wanted at least one Gran Marnier on my... More 

Review collected in partnership with Iberostar

Was this review helpful? Yes 1
Vancouver
Reviewer
5 reviews 5 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We were there the first two weeks of November. When we arrived we were greeted by Snr. Sobreviela with Champagne.He followed up with us the next day to see how was our room. He asked us a few times if everything was ok as we wished. We arrived at 7 or 7:30 pm and the front desk lady was Diana... More 

Was this review helpful? Yes 4
Ajax, Canada
Senior Contributor
46 reviews 46 reviews
28 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Just returned from a 7 day stay at the Paraiso del mar. Although check in was a bit slow as there always seemed to be lengthy discussions around what building each customer would be staying in...I had a great feeling about the hotel immediately. The grounds are absolutely beautiful and you can tell that when the hotel was built there... More 

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Toronto High park
Reviewer
3 reviews 3 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I have been to Iberostar Paraiso del mar first time.Hotel is very big huge swimming pools with a lot of music all around. Superb beach area and ocean no weeds, Food the best you can find always worm and fresh.Resteaurants many to choose from within walking distance Playa de Carmen $5 from the lobby of this hotel per person one... More 

Review collected in partnership with Iberostar

Was this review helpful? Yes 3
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

I never come across such rude staff, we are in our early 30s with 7 year old and 2 year old and accommodations at pool and beach are crazy. We have 4 more nights to go and it's tiring. One towel per person per day. Huge ground to cover to just get towels as they only give it in one... More 

Was this review helpful? Yes 2
Quality manager I, Quality Manager at Iberostar Paraiso del Mar, responded to this review

Dear guest First of all, we would like to thank you for your comments. Our main goal is our guests' satisfaction, and our priority is that you enjoy your vacation. We will be more than glad to assist you during your stay, we kindly ask you to approach the Public Relations office so we can help you with all your... More 

Mequon, w
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We brought a large group to the Iberostar Paraiso Beach last week. We were very happy with our decision for this hotel. The hotel and grounds are beautiful. There were many chairs to choose from either by the pool or by the beach each day to soak up the sun. Restaurants were delicious. Crepe shop was fabulous! Entertainment staff was... More 

Review collected in partnership with Iberostar

Was this review helpful? Yes 1
Duluth, Minnesota
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

My boyfriend and I stayed at this resort 04/20/14-04/25/14. This was our first vacation to Mexico, the weather was perfect. The resort was great and the trip was everything we'd hoped for. The grounds were beautiful and well kept. Our room was clean upon arrival and the housekeepers did a great job turning our room throughout the trip. We never... More 

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travelers say

  • Great time(23)
  • Very nice(20)
  • Golf cart(17)
  • Steak house(13)
  • Room service(12)
  • Specialty restaurant(12)
  • Star Friends(11)
  • Riviera Maya(8)
  • Grounds were beautiful(7)
  • Ice cream(6)

Additional Information about Iberostar Paraiso del Mar

Address: Carrt. Chetumal-Pto. Juarez km. 309, Playa Paraiso, Playa del Carmen 77710 , Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Iberostar Paraiso del Mar 3.5*
Number of rooms: 388
Reservation Options:
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Also Known As:
Iberostar Paraiso Del Mar Hotel Playa Paraiso
Iberostar Playa Paraiso
Iberostar Hotel Playa Paraiso
Iberostar Paraiso Del Mar Mexico
Iberostar Paraiso Del Mar Playa Paraiso, Riviera Maya, Mexico
Hotel Style:
#3 Spa Hotel in Playa Paraiso
#4 Top resorts Hotel in Playa Paraiso
#4 Family Hotel in Playa Paraiso
#7 Romantic Hotel in Playa Paraiso

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