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Iberostar Paraiso del Mar

Travelers' Choice award winner
Carrt. Chetumal-Pto. Juarez km. 309, Playa Paraiso, Playa del Carmen 77710 , Mexico
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Best prices for: 1 room 1 guest
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Iberostar Paraiso del Mar
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Iberostar Paraiso del Mar
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3,294 reviews from our community

Traveler rating
    1,643
    1,057
    370
    141
    83
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1,122
1,001
38
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
21 reviews 21 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

2 years ago we visited this resort in mid-March, and were delighted, but the ocean and pool water was too chilly to spend much time swimming. This year we visited in mid-April, and the water was fantastic! We were joined by 3 friends who also enjoyed the resort, 2 of them were also repeat visitors. We love the tropical feel,... More 

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ri
Contributor
12 reviews 12 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Let me first say that we have been to this resort about 15 times. This was the first time we were pressured by staff at the dinner reservation desk to spend a few hours of our vacation taking part in a time share presentation. We said no many times but she kept persisting. We had emailed ahead of time to... More 

Was this review helpful? Yes 1
Harrison City, Pennsylvania, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Resort was a very nice play to stay for the cost. The hotel and rooms were very clean and all staff members were extremely friendly. Plenty of locations to eat and drink. It was way too easy to find food and beverages. That is probably why my clothes were a little tighter when I got back home. The nightly entertainment... More 

Review collected in partnership with Iberostar

Was this review helpful? Yes 1
Wisconsin
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

April was a beautiful time to vacation in Mexico!! Weather was absolutely perfect! We arrived to the resort and were welcomed by the staff with drinks. Our check in went very smoothly, but there was no on in line ahead of us, so that helped!! They gave us a map of the resort and a few details of the amenities.... More 

Was this review helpful? Yes 2
Midland, Michigan
Top Contributor
61 reviews 61 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The location was very good. However, the one thing that I never saw in any of the reviews is that the buffet and snack restaurants are NOT AIRCONDITIONED. This made eating very uncomfortable during lunch and dinner. The food was average for a buffet and had a good selection but having to sweat while you eat is not something I... More 

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Chicago, IL
Senior Contributor
36 reviews 36 reviews
3 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We chose this property because it was a great value and was big enough to offer plenty of activities. It was a high school present for my daughter and my focus was picking a resort she would like. Pros: - awesome pool. It never felt crowded. 3 swim up bars. We brought rafts from home and it was a great... More 

Was this review helpful? Yes 4
Hamilton, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

My husband and I just returned from the Del Mar last Saturday. We had an amazing time. If you mind walking then don't go to this resort as it is rather large and you will do a lot of walking. Food was great we especially enjoyed the Steak House and Gourmet Restaurants. Buffet was average nothing too special but not... More 

Was this review helpful? Yes 4
Madison, Wisconsin
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed the week of April 12th -April 16th- I really don't understand what is the negative of this resort- it's beautiful. We stayed in building 1200 and it was close to the pools and the beach. There were always golf carts always available to take you where you needed to go. The staff is always very friendly. Food was good,... More 

Was this review helpful? Yes 3
Carrolltown, PA
2 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We went to this resort with a group of friends... 9 in total. Customer service was awful... As well as the food. Low grade. Our power was out for over 4 hours, toilet broke, safe broken, rooms need updated. Resort was very beautiful ( lots of animals were a plus ) The beach was terrible. Tons of rocks and seaweed.... More 

Was this review helpful? Yes 4
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Went to Iberostar del mar from the 11th to 15th.. I thought this resort had great value for what yo get.. You want a more you have the ability to go to town for the money you are saving.. Also, I thought the staff was very friendly and helpful.. You don't want to here their pitch on being a member... More 

Was this review helpful? Yes 3
Hotel Review Summarization

What travelers say

  • Great time(22)
  • Very nice(18)
  • Golf cart(16)
  • Room service(12)
  • Star Friends(11)
  • Steak house(11)
  • Specialty restaurant(11)
  • Riviera Maya(7)
  • Pool bar(6)
  • Ice cream(5)
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Double Standard Room (48)
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Presidential Suite (116)
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The Hotel (29)

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