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Iberostar Paraiso del Mar

Travelers' Choice award winner
Carrt. Chetumal-Pto. Juarez km. 309, Playa Paraiso, Playa del Carmen 77710 , Mexico
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Iberostar Paraiso del Mar
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3,417 Reviews from our TripAdvisor Community

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Traveler rating
    1,700
    1,091
    395
    147
    84
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1,167
1,048
42
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (599)
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    (701)
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    (848)
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Wheaton, Illinois
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

We just returned from a 5 night stay at the Del Mar and had a wonderful time! We are a family of 6 (4 teenage daughters) and there is plenty to do, the beach and pool area are fantastic! The large pool has plenty of shade if you have had too much sun and some great swinging "beds". It also... More 

Was this review helpful? Yes 1
Toronto, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We've just returned from a fabolous 7-night vacation we got from Sunwings Vacations. The resort is very well located and has one of the most professional staff we have ever dealt with in our 20-year vacation experience. The variety and quality of food, beverages, entertaining and facilities make this resort a must for families and couples as well as groups.... More 

Was this review helpful? Yes 1
Saint Joseph, Michigan
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We have traveled to Mexico for 5 years, and stayed at a new resort each year. This was by far one of our favorites! They have a great little gift shopping area, a club, activities day and night for almost all ages, and the staff was so friendly and inviting! The star friends would sit and eat lunch with me... More 

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Bordentown
4 of 5 stars Reviewed 5 days ago NEW

Overall nice stay, air conditioning in rooms not so great, buffet food just OK, specialty restaurants were good. Entertainment staff was excellent Ivan was awesome! Nightly shows could use some improvement.

Review collected in partnership with Iberostar

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2 reviews
4 of 5 stars Reviewed 5 days ago NEW

This was our first family vacation to Cancun and it was wonderful. We had an all inclusive package through Apple Vacations and heard a lot of good things about this hotel. Overall, it lived up to its reputation. The service was outstanding and everyone was extremely responsive to anything we needed. The food was very good and we took advantage... More 

Was this review helpful? Yes 1
Cleveland, Ohio
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

My family and I visited the del Mar June 18th for five nights. We absolutely love this resort and its hard working staff. We typically book a week long vacation at the del mar, but couldn't this year due to prior arrangements for another trip. Next year, we will book for a week, possibly 10 days. Anyway, booked through Apple... More 

Was this review helpful? Yes 6
Olney, Illinois
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Just returned to the states from our first Iberostar stay. We booked the 5 golden apple square deal on AppleVacations with 2 other couples. (Which means we had no idea where we were going until the day of our flight) I wasn't sure what to think because I have heard mixed reviews about Iberostar but I was still excited nonetheless.... More 

Was this review helpful? Yes 1
Denver, Colorado
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed June 18-25. This hotel is excellent, beautiful grounds, very clean, large room w/two beds, sofa, chair, and small table. Here’s a quick rundown. Rooms - we were in Bldg 13 and it was perfect. Shuttle stop is between #13-14, but they will pick you up wherever you stand. Buildings closer to lobby might be better for some as... More 

Was this review helpful? Yes 2
Colorado
Level Contributor
150 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We just returned from a week at the Iberostar Paraiso Del Mar. This wasn't our first choice of hotel, but when the property we booked closed for renovations, we were rebooked into this property. We travel to the Rivera Maya frequently and like to try different all-inclusive resorts, so this seemed perfect. I really don't have anything wonderful or anything... More 

Was this review helpful? Yes 1
Bedford, Texas
2 reviews
4 of 5 stars Reviewed 1 week ago

Pros-The resort grounds are amazing and the animals are entertaining. Our room was great and always very clean. Pools were perfect. Most all staff is very friendly, helpful and welcoming. The bartenders were always helpful & quick. Drinks were ok, like on lots of all inclusive resorts lots of lower end liquors that don't always sit so well. Lots of... More 

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Hotel Review Summarization

What travelers say

  • Great time(22)
  • Very nice(18)
  • Golf cart(16)
  • Room service(12)
  • Specialty restaurant(11)
  • Star Friends(11)
  • Steak house(11)
  • Riviera Maya(7)
  • Pool bar(6)
  • Main buffet(5)
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3,607 photos of this hotel

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Hotel & grounds (741)
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Room/suite (236)
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Pool/beach area (909)
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Family/play areas (30)
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Business center/function rooms (15)
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Bathroom (10)
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Beach (22)
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Double Standard Room (48)
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Pool (39)
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Presidential Suite (116)
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Restaurants and Bars (47)
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Standard Room (44)
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The Hotel (29)

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