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All 10 Playa Paraiso hotels

Iberostar Paraiso del Mar

3.5 of 5 Resort (All-Inclusive)   |   Carrt. Chetumal-Pto. Juarez km. 309, Playa Paraiso, Playa del Carmen 77710 , Mexico
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82%
Ranked #5 of 10 hotels in Playa Paraiso
A recent review
5 of 5 stars reviewed yesterday
Shawn1031
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2,823 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (427)
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English first
2 reviews
5 of 5 stars Reviewed yesterday NEW

My very first vacation, that was actually pretty far away from home. The hotel was just amazing. Everyone was so friendly. The service, the pools, the beach, it was all so wonderful. My wife and I went this year, and we're already thinking about going back next year.

Was this review helpful? Yes 1
Philadelphia, Pennsylvania
Contributor
20 reviews 20 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

This was my second time at an Iberostar resort, and like the first stay, we left very happy. One of the things that stood out to me the most was how friendly the staff was. Every person we walked past said hello, good morning, good evening, etc. Our cleaning lady (Olga I believe) was fantastic. The room was always cleaned... More

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merchantville
2 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

I would like to start by saying this resort is Fabulous! If you are a bride and looking for a place to gave your wedding this is a great choice. The wedding coordinator lucianna was so helpful and organized and made me feel at ease. The front desk staff were A++. The bartenders were fantastic so nice and remember our... More

Was this review helpful? Yes 3
Playa Paraiso Del Mar
1 review
5 of 5 stars Reviewed 2 days ago NEW

I booked a trip through Apple Tour for myself and my two teenage children...used Apple to get a direct flight and all airport transfers without having a hassle (previous experience with Apple!) I chose Iberostar since I had a previous stay in Punta Cana, loved it! My teens and I had a wonderful vacation - so many activities if you... More

Review collected in partnership with Iberostar.com

Was this review helpful? Yes 1
Branson, Missouri
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Check in was a breeze...very friendly and helpful staff...we are fairly picky but could always find something delicious to eat at all the restaurants. Especially enjoyed the Japanese restaurant. Be sure to make dinner reservations as soon as you check in!! Rooms were comfy and cool...most comfortable beds we have ever had in a Mexican resort. Housekeepers were top notch.... More

Was this review helpful? Yes 2
A TripAdvisor Member
1 of 5 stars Reviewed 5 days ago NEW

The hotel was very hot and sticky. I know it's summer time in Mexico I have been there 6 other times all in June July or August. You could only use the restaurants a certain number of times depending on length of stay I have never heard of that before and I have also stayed at other Iberostars.. There was... More

Review collected in partnership with Iberostar

Was this review helpful? Yes 1
Quality manager I, Quality Manager at Iberostar Paraiso del Mar, responded to this review

Dear guest, First of all, we would like to thank you for taking the time to write a comment on TripAdvisor. Thank you for highlighting our beautiful property and our hard working staff. As per the dinner reservations, we offer limited guaranteed dinner reservations to ensure all our guests have the chance to try our specialty restaurants. However, we also... More

Cleveland, Ohio
1 review
4 of 5 stars Reviewed 5 days ago NEW

Dear Iberostar, this is our 3rd stay in Del Mar... Had a great time there, good genuine customer service and beautiful grounds. Thank you, Wendy and Israel for all the extra assistance you rendered. Rigo, Gabriel, and the pony tail guy were wonderful in terms of entertainment. Eli, Marcos, Manuel and FAtima (bar) - it was great to see you... More

Review collected in partnership with Iberostar

Was this review helpful? Yes 1
Quality manager I, Quality Manager at Iberostar Paraiso del Mar, responded to this review

Dear guest, On behalf of the Management, we would like to thank you for choosing us again for your vacations. We appreciate you took the time to share your wonderful review with us. We are glad that the service from the staff was outstanding and they offered you an incredible vacation, we will share your review with them since it... More

Philadelphia, Pennsylvania
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We have never been to Mexico, but instead usually go to the Jersey Shore. Well, maybe never again! For our $4000 budget, that we usually spend to go down the shore, and alot of work along with it, you can fly to Mexico and be waited on hand and foot and treated like royalty. Everyone at this hotel was wonderful... More

Was this review helpful? Yes 3
Quality manager I, Quality Manager at Iberostar Paraiso del Mar, responded to this review

Dear guest, First of all, we would like to thank you for staying at our resort, IBEROSTAR Paraiso Del Mar and for your review. We are thrilled to know that everything went so well and that you enjoyed your vacation with us. Thank you for the recognition for the staff, they work hard to offer our guests an outstanding service... More

Zhukovsky, Russia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We spent wonderful two weeks in Iberostar Paraiso Del Mar! The territory is green and full of different birds and animals. The staff is very friendly and helpful. The food is also great! Thanks a lot for the unforgettable holiday!

Review collected in partnership with Iberostar

Was this review helpful? Yes
Quality manager I, Quality Manager at Iberostar Paraiso del Mar, responded to this review

Dear guest, On behalf of the Management, we would like to thank you for trusting IBEROSTAR Paraiso del Mar for this very special occasion. We are more than glad that your recent stay with us was wonderful and that you enjoyed our wildlife which makes our resort so special. We love to receive reviews like yours since they are a... More

Chicago, Illinois
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

I had a week vacation with my family and friend here in July. This is my second time I went to all inclusive hotel in Mexico. This time in Iberostar was such a disappointment. I had really bad experience with some staff in reception area. The hotel seems like not well organized and managed. When problem arises,there was no manager... More

Was this review helpful? Yes 3
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Hotel Summarization (Beta)

What travelers say

  • Great time(23)
  • Very nice(20)
  • Golf cart(17)
  • Steak house(13)
  • Room service(12)
  • Specialty restaurant(12)
  • Star Friends(11)
  • Riviera Maya(8)
  • Grounds were beautiful(7)
  • Pool bar(6)

Additional Information about Iberostar Paraiso del Mar

Address: Carrt. Chetumal-Pto. Juarez km. 309, Playa Paraiso, Playa del Carmen 77710 , Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Iberostar Paraiso del Mar 3.5*
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Also Known As:
Iberostar Paraiso Del Mar Hotel Playa Paraiso
Iberostar Playa Paraiso
Iberostar Hotel Playa Paraiso
Iberostar Paraiso Del Mar Mexico
Iberostar Paraiso Del Mar Playa Paraiso, Riviera Maya, Mexico

2,726 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#4 Spa Hotel in Playa Paraiso #5 Family Hotel in Playa Paraiso #5 Top resorts Hotel in Playa Paraiso #6 Romantic Hotel in Playa Paraiso
Hotel Class
Official Description (provided by the hotel)
Directly on the beach of "Playa Paraíso" (Mexico). High standard of comfort. Wide gastronomic variety. 18-hole golf course. PAD/SSI – diving school, massage at the beach and the pool. Spa. ... more   less 
Number of rooms
388

Questions & Answers

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