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IBEROSTAR Paraiso Del Mar

Certificate of Excellence
GreenLeadersGold level
P. Juarez Km 309 | Carretera Chetumal, Playa Paraiso, Playa del Carmen 77710 , Mexico
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1 room 1 adult
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IBEROSTAR Paraiso Del Mar
IBEROSTAR Paraiso Del Mar
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3,803 Reviews from our TripAdvisor Community

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Des Plaines
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The place is part of a five Iberostar complex, the Del Mar is the lowest. BUT, it had a great pool. Let's face it, Iberostar knows what they're doing. The place is clean, rooms are clean and spacious and the food is great. You can't beat the price. You can certainly pay more and stay at the other resorts, but... More 

Helpful?
1 Thank donnapersino
Brampton, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Having read reviews before our vacation, we were a little concerned about our choice of resort. We were pleasantly surprised by the Iberostar Paraiso Del Mar. The staff were all very friendly and helpful, the grounds colourful, gorgeous and well maintained and the pool was fabulous, going on and on forever. We were in the building closest to the lobby,... More 

Helpful?
2 Thank Wendy M
Pittsburgh, Pennsylvania
1 review
3 of 5 stars Reviewed 4 days ago NEW

The resort was nice. Very big with multiple pool bars and a great beach. Staff was very friendly. The food was ok. You had to check to make sure the meat was fully cooked though. The Alcohol selection was not good though. NO Corona or Modelo at all in the resort!!!!!!!!! How do you go to Mexico and not have... More 

Review collected in partnership with Iberostar.com

Helpful?
Thank staceyk91
Racine, Wisconsin
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel is a wonderful place for people of all ages. The staff is very helpful and extremely friendly. The entire property is very clean and absolutely beautiful! The entertainment staff is AMAZING! Manuel and Rigo are two of the best! They always make our vacation perfect and treat us like family! There are always activities and things to do... More 

Helpful?
3 Thank Lindsay H
Racine, Wisconsin, United States
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel is an amazing place for all. You can go for a get away, family vacation or to just hand out with friends, you can't ask for a better destination. This resort has the best staff you will encounter. They are very accommodating and always have a smile on their faces. Entertainment staff works hard to make your vacation... More 

Helpful?
3 Thank Linda H
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

My husband and I went for a quick getaway weekend, and cannot wait to go back! I would like to say thank you to Luis and Lucio at the Sports Bar (they deserve a raise.) I have never experienced a nicer and more accommodating staff. Tip: Eat at the Sports Bar! No reservations needed and the salmon was the best... More 

Helpful?
2 Thank Jennifer D
Pittsburgh, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We have been to a lot of resorts in the Riviera Maya and found the Del Mar to be very nice. We arrived on Jan.22 2016 and stayed for a week. The ride from the airport was only about 20 minutes. Check in was swift, and dinner reservations were made quickly by our concierge Faviola, she was the very best.... More 

Helpful?
2 Thank Driller54
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was our first time at Iberostar Paraiso Del Mar and it was truly a perfect experience. Upon our arrival at the resort, which was early afternoon we were told that our room was ready, and we were being upgraded to Building 10 which is right on the beach with full ocean view. I can not say enough positive things... More 

Helpful?
2 Thank Chicago505
Abbotsford, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We just got back from our vacation to Iberostar parasio del mar,this is a big resort that has a lot to see.We enjoyed ourselves a great deal.One of our favorite bartenders was Rodrigo at the swim up bar,Rodrigo Richie rich is still there for another week so feed him some mojitos...I would not listen to any reviews from the haters... More 

Helpful?
1 Thank Dan S
Quality manager I, Quality Manager at IBEROSTAR Paraiso Del Mar, responded to this review

Dear guest, First of all, we would like to thank you on behalf of the hotel Management for choosing IBEROSTAR Paraiso del Mar for your recent vacation in the Riviera Maya. Feedback from our guests provide us is highly appreciated from providing valuable insights. It gives us great pleasure to know that we have fulfilled all aspects of your vacation.... More 

Vancouver, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

it was a short 5 days stay and our second trip to Del Mar. We love hotel, rooms (we stay at standard, building #18). This place is so safe and service is excellent, one day we forgot to close the room safe with all the money and documents inside and upon returning found everything on the place and a short... More 

Helpful?
1 Thank northvan2016
Quality manager I, Quality Manager at IBEROSTAR Paraiso Del Mar, responded to this review

Dear guest, We would like to thank you for taking the time to write your charming review regarding your recent stay. It is with great pleasure to read that we have fulfilled your expectations for a perfect vacation. We are pleased to know that you have had a great holiday at IBEROSTAR. We have already sent your comments to our... More 

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