We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mayan Palace Riviera Maya

5.0 of 5
Km 48 carretera Federal, Playa Paraiso, Playa del Carmen 77710 , Mexico
Hotel amenities
Mayan Palace Riviera Maya
Ranked #10 of 10 hotels in Playa Paraiso
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices
* We search the top travel sites for the best price
Olotels.com
Traveler Reviews
Room Prices
Write a Review

1,610 reviews from our community

Traveler rating
    588
    477
    197
    144
    204
See reviews for
Families
445
 
Couples
429
 
Solo
12
 
Business
7
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Hartford, Connecticut
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 14, 2013 NEW

First let me say whoever gave this resort a poor rating is either a prima donna or on medication. The ONLY downfall were the prices, which are very high. This resort was AMAZING, beautiful grounds, excellent staff, and the pool was incredible. You complain about the beach being to rocky, read about the resort before you go!!!! I learned a... More

Was this review helpful? Yes 2
Phoenix, Arizona
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 12, 2013 NEW

We stayed one week in May. We are Mayan Palace members but had not been to this resort. The pluses: Absolutely terrific staff, so helpful, so friendly. Beautiful grounds, very well maintained. Lots of dining options. Though there are rocks in the ocean, the beach area is sandy, restful and quieter than the pool. No-cash policy makes buying much easier.... More

Was this review helpful? Yes 1
Modesto, California
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 8, 2013

Hi everyone, My family just returned from staying at the Mayan Palace. I sent them there through RCI, It was a last minute vacation so we were excited to be able to book at the Mayan Palace. But..... Ok here goes, I was told it was beautiful and the pool was large and great, the property is very big so... More

Was this review helpful? Yes 3
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 7, 2013

We LOVE this resort! The grounds are amazing, the staff is fun, the rooms are nice and clean. The pools are incredible. There are palapas by the pool with very comfortable beds to rent for the day, f$35 when we were there. If your bar/restaurant bill was at least $35, it canceled out the fee for the palapa. They were... More

Was this review helpful? Yes 2
San Diego, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed May 7, 2013

My family and I stayed at this hotel for a week, some other friends recommended to us, so we decided to try. What a surprise. this is a great place, really clean and safe. Excellent food and service, and the pools are big and clean. We definitely are coming back next year.

Was this review helpful? Yes
Medicine Hat, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 3, 2013

My husband and I stayed at the Mayan Palace for one week. The only criticism of the whole experience is that our bed was very hard. However, the service by every single staff member from shuttle drivers to cleaning service to poolside waiters was outstanding. The room and all buildings were spotless and there was constant maintenance on the outside... More

Was this review helpful? Yes 1
Mukwonago, Wisconsin
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 3, 2013 via mobile

Very clean nice rooms. The pools are very big. I don't see how it would ever feel crowded. There is a little store/ deli to get food to cook in room. The restaurants there are very good. I didn't think it was as bad walking as some people have said. Very well maintained property.

Was this review helpful? Yes
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 1, 2013 via mobile

My parents, husband and I went to the Mayan Palace for a week s vacation using a deal my dad found online. We were incredibly impressed with our entire stay! We rented a car and the parking and bellhop service was excellent when we arrived. We spent several days at the pool and several out and about and had a... More

Was this review helpful? Yes 2
East Dennis, Massachusetts
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 30, 2013

We were here March 15-22, 2013. We got this resort through RCI timeshare. I did lots of research through trip advisor, etc. prior to our trip so I knew pretty much what to expect. Also, when reading reviews, take them with a grain of salt. Some people will be harsh no matter what their experience and others will give rave... More

Was this review helpful? Yes 3
Minneapolis, Minnesota
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 29, 2013

My husband and I got a great deal on Amazon local to stay at the Mayan Palace. If you got this deal and it mentions you get a $300 credit towards food/drink/spa whatever you want, make sure you print off that email and bring it with you as proof, because they hadn't heard of that deal when we told them... More

Was this review helpful? Yes 1
 
 
Mayan Palace Riviera Maya
Enter dates 1 night 2 nights
 
Iberostar Grand Hotel Paraiso
Great value on a similar hotel
Playa Paraiso, Playa del Carmen
5 of 5 stars 2,115 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Playa Paraiso
Romantic
Playacar Palace
Playacar Palace 4.5 of 5 stars 1,364 reviews
Luxury
Banyan Tree Mayakoba
Banyan Tree Mayakoba 4.5 of 5 stars 740 reviews
Good for business
Iberostar Quetzal Playacar
Iberostar Quetzal Playacar 4.5 of 5 stars 1,697 reviews
Near the beach
Sandos Playacar Beach Resort & Spa
Sandos Playacar Beach Resort & S... 4.0 of 5 stars 4,286 reviews
Show Prices ABS:HotelCheckRates-d155824?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1218761?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d154883?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d153378?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Also consider these accommodations in or near Playa Paraiso
The Grand Mayan Riviera Maya 4.0 of 5 stars 1,374 reviews Riu Palace Riviera Maya 4.5 of 5 stars 2,503 reviews Secrets Maroma Beach Riviera Can... 4.5 of 5 stars 4,771 reviews Iberostar Grand Hotel Paraiso 5.0 of 5 stars 2,115 reviews
Show Prices ABS:HotelCheckRates-d569579?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d596668?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1007582?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d647536?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 10 hotels in Playa Paraiso, ranked by popularity

Been to Mayan Palace Riviera Maya? Share your experiences!

Write a Review Add Photos Add Videos

Hotel Summarization (Beta)

What travelers say

  • Time share(50)
  • Very nice(40)
  • Pool area(36)
  • Happy Hour(28)
  • Timeshare presentation(26)
  • Golf course(21)
  • Maid service(15)
  • Bedroom suite(11)
  • Lounge chair(11)
  • Friendly and helpful(10)

Additional Information about Mayan Palace Riviera Maya

Address: Km 48 carretera Federal, Playa Paraiso, Playa del Carmen 77710 , Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free Breakfast Free Parking Kids Activities Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Luxury Hotels in Playa Paraiso
#7 On the Beach Hotels in Playa Paraiso
#7 Romantic Hotels in Playa Paraiso
#8 Family Hotels in Playa Paraiso
#9 Top resorts Hotels in Playa Paraiso
Hotel Class:5 star (5*)
Reservation Options:
TripAdvisor is proud to partner with Olotels so you can book your Mayan Palace Riviera Maya reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mayan Riviera
Mayan Palace Cancun
Wyndham Playa Del Carmen
Mayan Palace
Riu Palace Riviera Maya
Cancun Grand Mayan
Grand Maya Mayan Riviera
Playa Del Carmen Wyndham
Mayan Palace Riviera
Mayan Palace Riviera Maya Playa Paraiso, Mexico

Owners: What's your side of the story?

If you own or manage Mayan Palace Riviera Maya, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Mayan Palace Riviera Maya
Enter dates & see best prices* (from Olotels.com )
Enter dates 1 night 2 nights
Show Prices