The Maya Palace is about 15 miles north of Playa del Carmen. The 10 three story apartment style buildings are end to end but with lush vegetation everywhere. They all are either a 1 bedroom with or without a kitchenette next to each other w/ a lock-off door together making enough room to sleep 6 comfortably (1King, 2full & 2... More

We checked out and ended our vacation two days earlier than planned. This was primarily out of boredom, but the resort did not help. I’ll start with the good first and then the not-so-good: Good: 1) The themed restaurants were good. Tromonto, the Italian restaurant, was excellent. Great food, great service, and while not cheap…great value. 2) The entire hotel... More

First let me say whoever gave this resort a poor rating is either a prima donna or on medication. The ONLY downfall were the prices, which are very high. This resort was AMAZING, beautiful grounds, excellent staff, and the pool was incredible. You complain about the beach being to rocky, read about the resort before you go!!!! I learned a... More

We stayed one week in May. We are Mayan Palace members but had not been to this resort. The pluses: Absolutely terrific staff, so helpful, so friendly. Beautiful grounds, very well maintained. Lots of dining options. Though there are rocks in the ocean, the beach area is sandy, restful and quieter than the pool. No-cash policy makes buying much easier.... More

Hi everyone, My family just returned from staying at the Mayan Palace. I sent them there through RCI, It was a last minute vacation so we were excited to be able to book at the Mayan Palace. But..... Ok here goes, I was told it was beautiful and the pool was large and great, the property is very big so... More

We LOVE this resort! The grounds are amazing, the staff is fun, the rooms are nice and clean. The pools are incredible. There are palapas by the pool with very comfortable beds to rent for the day, f$35 when we were there. If your bar/restaurant bill was at least $35, it canceled out the fee for the palapa. They were... More

My family and I stayed at this hotel for a week, some other friends recommended to us, so we decided to try. What a surprise. this is a great place, really clean and safe. Excellent food and service, and the pools are big and clean. We definitely are coming back next year.

My husband and I stayed at the Mayan Palace for one week. The only criticism of the whole experience is that our bed was very hard. However, the service by every single staff member from shuttle drivers to cleaning service to poolside waiters was outstanding. The room and all buildings were spotless and there was constant maintenance on the outside... More

Very clean nice rooms. The pools are very big. I don't see how it would ever feel crowded. There is a little store/ deli to get food to cook in room. The restaurants there are very good. I didn't think it was as bad walking as some people have said. Very well maintained property.