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All 10 Playa Paraiso hotels

Mayan Palace Riviera Maya

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5.0 of 5 Resort   |   Km 48 carretera Federal, Playa Paraiso, Playa del Carmen 77710 , Mexico
Hotel amenities
Mayan Palace Riviera Maya
Ranked #10 of 10 Hotels in Playa Paraiso
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2,118 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Victoria
2 reviews
4 of 5 stars Reviewed today NEW

Pros; - cool network of jungle pathways and bridges; great for walking or running - excellent pool, must be an acre - units are spacious, well appointed and well maintained Cons; - expensive onsite store - no ability to walk to "real mexico" - stuck in tourist land - beach is coral & not great for swimming - ridiculous prices... More 

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North Olmsted, Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Wonderful resort we found out that the month of may is their rainy season in Mexico. Had a great time anyway. Myself And my wife belong to global vacations and while there was still approached by the time share people.recommend visiting playa de Carmen the beaches are much nicer than Rivera maya

Was this review helpful? Yes 2
Usa, Japan
Top Contributor
76 reviews 76 reviews
6 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Hello, We stayed here at the Mayan Palace and the Grand Bliss. Over 3500 staff work here and they seem very happy and therefore very happy to help make your stay enjoyable. Some suggestions: 1. Happy Hour drinks (2 for 1) at 11am and 3 pm make the best deal , add ice to your drink and the water is... More 

Was this review helpful? Yes 3
Grand Rapids, Michigan
Contributor
12 reviews 12 reviews
11 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This is our fourth time staying at Mayan Palace, the third time with our extended family (parents and children). We were in building 11 this time, third floor - we had two, two bedroom units. We are not owners of the property we have a vacation club that we are fortunate enough to get to stay at the Mayan Palace.... More 

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We have stayed at many resorts of this type and the Mayan Palace is as good if not better than most. The grounds are the best and the staff is constantly doing upgrades. Be sure to do a walk around at night for the full experience. We spent a day just doing a walking tour, seeing the crocodiles and flamingos... More 

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Kalamazoo, Michigan
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My 3 girlfriends and I just got back from a week at the Mayan Palace. From start to finish it was an exceptional vacation. I knew what to expect from reading other reviews so there really were no surprises. Check in was easy, we were in Building 18 and we enjoyed our walk to the pool or beach every day.... More 

Was this review helpful? Yes 4
Falls Church, VA
Top Contributor
163 reviews 163 reviews
27 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed 1 week ago

The Mayan Palace is absolutely stunning. They have thought of everything they could do to keep you there and to make you comfortable and to fill your time with enjoyable activities. Our week there flew by and we returned much more relaxed, refreshed and reinvigorated. At the same time, while the Mayan Palace has done everything they can to watch... More 

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Monterrey
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

The pros: -Nice facilities -Nice pool The cons: -Bad service -Everything is far, far away -Everything is expensive (more than a normal restaurant) We recently stayed there for a week with my in-laws, rented 2 apartments for a total of 8 adults and 3 children. The hotel rooms look nice and are well maintained, also the maid service in the... More 

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London
Contributor
14 reviews 14 reviews
9 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 1 week ago

Vidanta, the new owners have put equipment on the beach. There is a trapeze trampoline, giant chess, a climbing wall, a little children play area. The beach seems bigger so they must have imported more sand. They have replaced most of the pathways with wooden walkways which are better. Building is occurring and Balche has been demolished. The main swimming... More 

Was this review helpful? Yes 3
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

First of all my room was facing the jugle!! In fact all rooms are facing the jugle, which I didn't know until I already paid for it! Everything was expensive. I checked in and before I got my key it was given to a person that was trying to sell me a timeshare! Until I gave her $20 to hear... More 

Was this review helpful? Yes 3
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Hotel Summarization (Beta)

What travelers say

  • Time share(36)
  • Pool area(24)
  • Very nice(22)
  • Timeshare presentation(16)
  • Golf course(12)
  • Happy Hour(12)
  • Bedroom suite(7)
  • Maid service(7)
  • Free breakfast(6)
  • Friendly and helpful(4)

Additional Information about Mayan Palace Riviera Maya

Address: Km 48 carretera Federal, Playa Paraiso, Playa del Carmen 77710 , Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Hotel Class:5 star — Mayan Palace Riviera Maya 5*
Number of rooms: 402
Also Known As:
Mayan Riviera
Mayan Palace Cancun
Wyndham Playa Del Carmen
Riu Palace Riviera Maya
Cancun Grand Mayan
Grand Maya Mayan Riviera
Playa Del Carmen Wyndham
Mayan Palace Playa Del Carmen
Mayan Palace Riviera Maya Mexico
Mayan Palace Riviera Maya Playa Paraiso, Mexico
Hotel Style:
#7 Luxury Hotel in Playa Paraiso
#8 On the Beach Hotel in Playa Paraiso
#8 Top resorts Hotel in Playa Paraiso
#10 Family Hotel in Playa Paraiso

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