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Mayan Palace Riviera Maya

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Km 48 carretera Federal, Playa Paraiso, Playa del Carmen 77710 , Mexico
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1 room 1 adult
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Mayan Palace Riviera Maya
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2,741 Reviews from our TripAdvisor Community

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Toronto, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed yesterday NEW via mobile

We did a trade here via interval. I read all the reviews before hand before deciding to book and being organized took all the tips here to better our vacation. I called weeks before to ask about having adjoining rooms, a crib and between buildings 1-7 as I have a double stroller and 2 kids under 2 so a shuttle... More 

Helpful?
Thank mrsbreebreec
Fairmont, Minnesota
Level Contributor
3 reviews
3 of 5 stars Reviewed yesterday NEW

Resort taxi met us at Cancun International & whisked us off to our gorgeous destination. The entrance is majestic, the golf course looked awesome and the road in suggests a deep rain forest setting where we were let off at the main lobby. Our baggage was expedited to our suite while we checked in. (Somewhat lengthy) Next we were met... More 

Helpful?
Thank 262ska
Cancun, Mexico
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

The Mayan Palace is the oldest segment of a group of resorts collectively called Vidanta. Unless you just want to veg out by the pool, you'll need a car because it is about 10 miles from Playa del Carmen and 25 miles from Cancun. We originally were assigned a room in building 18, which is a very long distance to... More 

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Thank Memo53
Winnipeg, Canada
Level Contributor
48 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I am into my third week at the Mayan Palace. Was moved from building 15 to 6 after the first week. I requested this to be closer to the pool areas. Suites are nice. Kitchen facilities are limited, burners and small fridge. The grounds are amazing. Wooden walkways take you everywhere thru this lush jungle type resort. The resort is... More 

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Thank Jennie G
Hereford, Texas
Level Contributor
56 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The Palace is in the process of being updated and renovated. It is part of Vidanta's time share group complex. Pools are lovely. Food is excellent. Transportation around the complex is very accessible. Visitors can have a lovely time at the venue or visit the many attractions located near to Playa Del Carmen.

Helpful?
Thank Linda M
Minneapolis, Minnesota
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

Overall this location isn't bad, but was extremely turned off that the studios only had double beds. Was told we would get a king size bed, but upon check-in were told that studios don't have king size beds. They were not willing to offer any alternative other than to charge us $1,200 for a room with a king bed. No... More 

Helpful?
Thank KMK12345
Reno, Nevada
1 review
4 of 5 stars Reviewed 2 days ago NEW

We had a fantastic time. The resort, service and most of all the pool were great. We traveled with our son, daughter-in-law and two very young granddaughters, The restaurants were reasonably priced and had great variety. The grounds were beautiful as was the golf course. The beach was great but don't plan on swimming in the ocean. the property is... More 

Helpful?
Thank jmdtcarr
Fargo, North Dakota
Level Contributor
37 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

We just returned from our 3rd trip to Mayan Palace, our second trip to this location as owners. We were pleased to see improvements and disappointed by some. First, as always, resort was very clean, pools and beach area great and food was fantastic. We were pleased to see prices hadn't increased much since our visit 2 years ago. A... More 

Helpful?
2 Thank ndmom11
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

That's the negative...and that in Bldg 16 you are a 15 min walk to the pool. But the service and staff were so wonderful that I can't say enough about the trip we had. 2 servers told us on day 6 "tip is included" seems we were over tipping all week...tips are included ln bills at the snack bars and... More 

Helpful?
Thank Maureen P
Tempe, Arizona
Level Contributor
39 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Our travel agency offered us a special to visit Cancun, Mexico with a stay at the Vidanta Group Mayan Palace Resort, Riviera Maya. The Mayan Palace is one of several hotel/resorts within the massive complex of hotels, resort and restaurants. They even have an eighteen hole golf course. We stayed in the Mayan Palace, which is on the lower end... More 

Helpful?
3 Thank Bonebaker G
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