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Mayan Palace Riviera Maya

5.0 of 5 Km 48 carretera Federal, Playa Paraiso, Playa del Carmen 77710 , Mexico
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Mayan Palace Riviera Maya
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Mayan Palace Riviera Maya
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2,127 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Escondido, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This is a beautiful site. But it is massive. The buildings are spread out over acres. So there is lots of greenery and space. . . Except by the main pool and beach. There are six developments on the site. Palace is the most affordable and most central. Being Palace owners who have been here several times, we felt the... More 

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

The resort was so large, you really needed.to take trolley (golf - cart) to get closer to where you wanted to be, unless your conditioned for a marathon...DON'T be scammed into timeshare ! You will waste HOURS 3:45 for me.That was to be a 15min.Owners review.?..Our room was nice & maid service was great.Food & drink prices have really went... More 

Was this review helpful? Yes 1
Phoenix, Arizona
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW

Starting from Check-in to experiences through our one week stay we would rate it as one of the worse time shares that we stayed during our vacation. The whole resort is run down and under constant construction, long distances to walk just to be turned around due to construction. Staff were not that helpful. Room service takes the whole day,... More 

Was this review helpful? Yes 1
Senior Contributor
48 reviews 48 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

It is tough to make a full review of such a big place... it just involves so many things... so I'd rather make make a PROS and CONS list... PROS: -Premises are beautiful and well taken care of. -All pathways and promenades are wheelchair friendly, I can't recall finding steps or stairways... not sure if this is the actual reason... More 

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Wrentham, Massachusetts, United States
Senior Contributor
48 reviews 48 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The resort is huge with many different levels of places to stay. We have been owners for 4 years now and have loved each of the different locations where we have stayed. They have improved the beach in Playa and it was much better than 2 years ago. They offer a number of different restaurants and they were all very... More 

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.Nyc
Top Contributor
70 reviews 70 reviews
21 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 1 week ago credit card Amex Card Member Review

my family and I enjoyed a great week at the Grand Mayan, in Riviera Maya. It was good to seen enhancements to the beach, and sea with the addition of 3 new piers. The Havana Moon Restaurant continues to be a favorite of mine, as i enjoy dining under the moonlight, and listening to the waves as they break along... More 

Was this review helpful? Yes 1
Kirkland, Washington
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed for a week in December. The resort was very impressive and it was clear that no expenses were spared when they put together the resort. Everything was clean and the service was A+. In summary: Pros: 1.) Great pools and amenities 2.) Great service 3.) Easy access to the beaches (although you can't really swim in them). 4.)... More 

Was this review helpful? Yes 1
Virginia Beach, Virginia
Contributor
19 reviews 19 reviews
16 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 1 week ago

Stop complaining about your high-pressured sales pitch stay at the Mayan Palace! EVERYONE knows that as soon as you set foot in your room, disconnect the phone for the entire week, and NEVER get suckered into the presentation! and tah-da!!! Youve had a great vacation!

Was this review helpful? Yes 2
Victoria
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Pros; - cool network of jungle pathways and bridges; great for walking or running - excellent pool, must be an acre - units are spacious, well appointed and well maintained Cons; - expensive onsite store - no ability to walk to "real mexico" - stuck in tourist land - beach is coral & not great for swimming - ridiculous prices... More 

Was this review helpful? Yes 1
North Olmsted, Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Wonderful resort we found out that the month of may is their rainy season in Mexico. Had a great time anyway. Myself And my wife belong to global vacations and while there was still approached by the time share people.recommend visiting playa de Carmen the beaches are much nicer than Rivera maya

Was this review helpful? Yes 3
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Hotel Summarization (Beta)

What travelers say

  • Time share(36)
  • Pool area(24)
  • Very nice(22)
  • Timeshare presentation(16)
  • Golf course(12)
  • Happy Hour(12)
  • Bedroom suite(7)
  • Maid service(7)
  • Free breakfast(6)
  • Very good(4)

Additional Information about Mayan Palace Riviera Maya

Address: Km 48 carretera Federal, Playa Paraiso, Playa del Carmen 77710 , Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Hotel Class:5 star — Mayan Palace Riviera Maya 5*
Number of rooms: 402
Reservation Options:
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Also Known As:
Mayan Riviera
Mayan Palace Cancun
Wyndham Playa Del Carmen
Riu Palace Riviera Maya
Cancun Grand Mayan
Grand Maya Mayan Riviera
Playa Del Carmen Wyndham
Mayan Palace Playa Del Carmen
Mayan Palace Riviera Maya Mexico
Mayan Palace Riviera Maya Playa Paraiso, Mexico
Hotel Style:
#7 Luxury Hotel in Playa Paraiso
#8 On the Beach Hotel in Playa Paraiso
#8 Top resorts Hotel in Playa Paraiso
#10 Family Hotel in Playa Paraiso

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