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All 10 Playa Paraiso hotels

Mayan Palace Riviera Maya

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5.0 of 5 Resort   |   Km 48 carretera Federal, Playa Paraiso, Playa del Carmen 77710 , Mexico
Hotel amenities
Mayan Palace Riviera Maya
Ranked #10 of 10 Hotels in Playa Paraiso
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2,031 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (321)
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English first
Boston, Massachusetts
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Mayan Palace was great place to have a vacation. It has everything you need and would want to do- from a pool that is the size of 4 football fields to great amenities and activities including golf. if it weren't for the constant construction going on, I would have given it an excellent score. There is available transportation within the... More

Was this review helpful? Yes 1
Lexington, Kentucky
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

My husband and I had a fantastic time at this resort. We had a room on the ground floor in building two. The room was clean and updated. The resort grounds are huge and we walked a lot, which we love. The beach did have a smell, but there was lots of fish and some coral to see while snorkeling.... More

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
5 of 5 stars Reviewed 1 week ago

I loved this hotel , from the pickup at the airport with discovery mundo we got a van to the hotel , all the way listening to music watching the landscape, is something far the hotel , but it was totally worth it and apart were quite comfortable , arriving the hotel the first thing I noticed is the entry,... More

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New Jersey
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We did not expect a lot due to all the negative reviews, but as a family, we were all in the end very pleasantly surprised and will likely come back to Mexico, and to this place. The key is to keep an open mind, appreciate all the positives, and be aware of the negatives. Here is a brief summary: MINUSES:... More

Was this review helpful? Yes 7
Atlanta, Georgia
2 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Me and some friends just spent a week there, we were in a 2Br that sleeps 6 so we had more than enough room. They were clean and spacious but furniture was slightly outdated ( only b/c I have stayed at the Grand Mayan. Check in/check out went great. I request a smaller number building b/c it is extremely close... More

Was this review helpful? Yes 5
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great resort with great staff. Five stars to the apartments. Lots of swimming pools with hot water. I spend a week in this resort and i want to repeat as soon as i can. We can see turtles, pink flamingos, iguanas...

Was this review helpful? Yes 3
Marina del Rey, California
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Landscape is very nice and clean, feels like paradise. The beach is rocky and lots of reef which made nearly impossible to use if you enjoy going in the ocean for a swim. Service is great. Food is good, but I think it's over priced. On our second day we started going into town to eat and explore which I... More

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Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Spent a week here through my brother's timeshare (August 2014). This place is huge with a most amazing (and yes,huge) pool(s). We had a 2 bedroom unit with a kitchen that helped us through our first day meals. I have travelled all over and I must say this is one of the most opulent resorts. Saying that the Staff are... More

Was this review helpful? Yes 5
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great service. Great pools. Only downside beach is not that great but the pools And service make up For it. Stay in towers 1,2,3. Other towers to far from pools and restaurants. Great restaurants. The two restaurant on top of boutique are 5 stars. Incredible food and great service

Was this review helpful? Yes 1
Carolina, null, Puerto Rico
1 review
3 of 5 stars Reviewed 2 weeks ago

Very nice, clean resort, pool is awesome . Staff was great, especially Andy at the beach club and Jonas-the day time shuttle operator. Resort is very isolated, you cant realy walk anywhere. We ventured out to Playacar and Cancun on our own. you are going on an excursion spend the few extra dollars and purchase them at-from the resort. On... More

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Hotel Summarization (Beta)

What travelers say

  • Time share(44)
  • Pool area(26)
  • Very nice(25)
  • Timeshare presentation(20)
  • Golf course(14)
  • Happy Hour(14)
  • Bedroom suite(8)
  • Friendly and helpful(7)
  • Maid service(7)
  • Cancun airport(6)

Additional Information about Mayan Palace Riviera Maya

Address: Km 48 carretera Federal, Playa Paraiso, Playa del Carmen 77710 , Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Hotel Class:5 star — Mayan Palace Riviera Maya 5*
Also Known As:
Mayan Riviera
Mayan Palace Cancun
Wyndham Playa Del Carmen
Riu Palace Riviera Maya
Cancun Grand Mayan
Grand Maya Mayan Riviera
Playa Del Carmen Wyndham
Mayan Palace Playa Del Carmen
Mayan Palace Riviera Maya Mexico
Mayan Palace Riviera Maya Playa Paraiso, Mexico

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Pool/beach area (495)
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Dining (78)
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Bathroom (8)
Business center/function rooms (3)
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Hotel & grounds (9)
Dining (6)
Pool/beach area (2)
Room/suite (1)
Other (14)
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