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All 10 Playa Paraiso hotels

Mayan Palace Riviera Maya

5.0 of 5 Resort   |   Km 48 carretera Federal, Playa Paraiso, Playa del Carmen 77710 , Mexico
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Mayan Palace Riviera Maya
Ranked #10 of 10 hotels in Playa Paraiso
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1,985 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (311)
Date | Rating
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  • Russian first
  • Spanish first
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English first
18 reviews 18 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We are a couple in our 40’s who travel about 4 times a year with a variety of types of travel including all inclusive, cruises, or do on your own. We travel mostly in the Caribbean but have been to Europe a few times. We are mayan palace time share owners. (yes, we got sucked in a few years ago).... More

Was this review helpful? Yes 1
Cape Town, South Africa
14 reviews 14 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

If your idea of a good holiday is to spend a lot of time relaxing by a pool then this is great spot. If you prefer to be closer to the community and culture in which it is located then avoid . This is a classic large timeshare resort with all the pros and cons that go with this. Large... More

Was this review helpful? Yes 1
Queretaro, Mexico
1 review
3 of 5 stars Reviewed 4 days ago NEW

Pros: Good swimming pool absolutely massive and well designed. The kid’s entertainment staff are excellent. The rooms are generally good with one big exception see "Cons". Cons: If you put the bedroom's air-con above low it sounds like a World War II fighter plane so don't forget those ear plugs for a good night’s sleep. Probably the worst resort /... More

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1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My husband and I just got back from our honeymoon. Mayan palace was a great place to stay. The food was awesome at many of the restaurants and the happy hour deals were great. The prices were reasonable for a nice resort. The resort itself is beautiful and very well kept. We were a little far from the pool and... More

Was this review helpful? Yes 2
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I booked this resort through my parent's timeshare ownership. I did an exchange through RCI and was able to get the 2 br for 7 nts/8 days. My experience with the resort was fabulous. They tried to get us to do a presentation after we checked in but we declined and they never bothered us again. The room was awesome.... More

Was this review helpful? Yes 1
Pasadena, California
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Average resort and ameneties, beach remains a work in progress, the pool reaches max capacity by mid day with a variety of activities offered for all ages. Special shout out to concierge ladies Vanessa and Elizabeth with the assistance in replacing my stolen credit cards and passports when visiting the Royal in Playa del Carmen. Could have done without the... More

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Top Contributor
65 reviews 65 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Full disclosure - we own here and got suckered into their timeshare speech with lies...BUT, this place is fantastic and we have no regrets. We aren't big on all inclusive resorts so having the option to cook your meals (when you want to) as well as eat at the fabulous restaurants is great for us. Plus you are only 20mins... More

Was this review helpful? Yes 2
11 reviews 11 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a beautiful spot. The unit was clean, well supplied and an easy walk to the pool. We had twice a day maid service, excellent food on premises, and friendly and helpful staff throughout the resort. Groceries and food seemed expensive but with pesos to dollar conversion it was no more than a nice resort in the states...maybe less.... More

Was this review helpful? Yes 4
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

What a great hotel.. Met and exceeded my expectations. Beautiful landscaping ,pools, which by the way is huge.. Great food, good people eager to help you in any way...the only downside is the beach, real nice but to much coral so really not an easy access beach... All and all can't wait to go back...

Was this review helpful? Yes 1
Millsboro, Delaware
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

First of all, we had the most relaxing vacation we have ever had at the Mayan Palace. ALL and I mean ALL of the staff were so friendly! I was on Weight Watchers and we brought Cereal, Baked Cheetos and went to the Mega Store, cheaper than Walmart for the rest of the groceries we needed for breakfast and lunch.... More

Was this review helpful? Yes 5
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Hotel Summarization (Beta)

What travelers say

  • Time share(44)
  • Very nice(26)
  • Pool area(26)
  • Timeshare presentation(20)
  • Golf course(15)
  • Happy Hour(14)
  • Bedroom suite(8)
  • Friendly and helpful(7)
  • Maid service(7)
  • Cancun airport(6)

Additional Information about Mayan Palace Riviera Maya

Address: Km 48 carretera Federal, Playa Paraiso, Playa del Carmen 77710 , Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Hotel Class:5 star — Mayan Palace Riviera Maya 5*
Also Known As:
Mayan Riviera
Mayan Palace Cancun
Wyndham Playa Del Carmen
Riu Palace Riviera Maya
Cancun Grand Mayan
Grand Maya Mayan Riviera
Playa Del Carmen Wyndham
Mayan Palace Playa Del Carmen
Mayan Palace Riviera Maya Mexico
Mayan Palace Riviera Maya Playa Paraiso, Mexico

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Pool/beach area (494)
Hotel & grounds (164)
Family/play areas (13)
Room/suite (119)
Dining (78)
View from room (38)
Bathroom (8)
Other (505)

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Hotel & grounds (9)
Dining (6)
Pool/beach area (2)
Room/suite (1)
Other (14)


Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#6 Luxury Hotel in Playa Paraiso #8 Top resorts Hotel in Playa Paraiso #8 On the Beach Hotel in Playa Paraiso #10 Family Hotel in Playa Paraiso
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