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Iberostar Paraiso Lindo

Certificate of Excellence
Carrt Chetumal - Pto Juarez km. 309, Playa Paraiso, Playa del Carmen 77710, Mexico
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1 room 1 guest
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Iberostar Paraiso Lindo
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4,405 Reviews from our TripAdvisor Community

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Traveler rating
    2,522
    1,239
    409
    155
    80
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2,103
1,015
37
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (757)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
  • All months
    (4405)
  • Mar-May only
    (1163)
  • Jun-Aug only
    (1270)
  • Sep-Nov only
    (848)
  • Dec-Feb only
    (1124)
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Liverpool, United Kingdom
1 review
4 of 5 stars Reviewed yesterday NEW

Stayed at the Lindo 2012 and was able to use all the bars,restaurants in the Maya so we returned in 2015 to enjoy all the resorts facilities, 1st night went to the snake bar only to be refused drinks as we were Lindo guests brought this up with reception only to be told we had to pay $900 for 4... More 

Review collected in partnership with Iberostar.com

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lavergne
1 review
4 of 5 stars Reviewed yesterday NEW

Overall everything was great. The last day however during check out Enrique at the front desk was very rude. When we asked for a cold bottle of water he told us there was water in our room, but after explaining that the room's fridge was broken he told us we could go to the bar and ask for a glass... More 

Review collected in partnership with Iberostar

Was this review helpful? Yes 2
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed yesterday NEW

I stayed here at Lindo for a week in August. My cell phone was left out in my room. At the end of the day coming back to my room the cell phone was gone. Hotel said that it will take 48hrs to investigate. After check out before the 48hrs was up we were notified that nothing came off the... More 

Was this review helpful? Yes 3
Lancaster, New York
1 review
4 of 5 stars Reviewed 3 days ago NEW

Overall good to very good. Service excellent, Specialty dinners are the way to go - we had great (Steakhouse, Mediterranean, Japanese) and very good (French). Rooms good with some exceptions - no fans in bathrooms, hairdryers sub-par, limited TV in English (for the downtimes). Entertainment good. Overall property layout great. Beach good, but issues with seaweed on beach EVERWHERE, and... More 

Review collected in partnership with Iberostar

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manalapan
1 review
3 of 5 stars Reviewed 5 days ago NEW

I was going to write this long review and explain in detail all the things we were truly disgusted with, but I figure just a simple " if you can find anywhere else to go I would suggest it." Be prepared in order to get anything done, simple things like having milk delivered to your room for your child. Either... More 

Review collected in partnership with Iberostar

Was this review helpful? Yes 2
NYC
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This resort is well kept, with amazing pools and rest areas. The room was pretty comfortable although in need of some cosmetics. There weren't enough power outlets neither a standing mirror. The internet signal , especially at the room areas, was very weak. I wasn't impressed with the restaurants, which in some cases were offering below average food. The buffet,... More 

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just returned from 2 fabulous weeks at the Paraiso Lindo. We wanted to write a review as soon as possible as we had seen so many negative reviews recently & think that surely people must have reviewed the wrong hotel! as this place is A-Mazing!! I will try and include as much info as possible for you all... More 

Was this review helpful? Yes 10
Glen Allen, Virginia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

First of all the place is gorgeous. All of the staff was gracious and very helpful all weekend. We had concierge at the bottom of building which made it very convenient to schedule trips and book anything at the hotel. It was busy and the bartenders were great. The pools are amazing. The grounds are clean and the rooms were... More 

Was this review helpful? Yes 2
Calgary, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

Great experience at the Iberostar. We already came a couple of years ago with our children but this time it was just my husband and I. Service in the resort is very good in general but one of our biggest discovery was the fitness center that is excellent. Classes are offered every day at different times of the day. Very... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

STOLEN!!.. I stayed at the Paraiso Lindo in Riviera Maya. Forgot my 3 expensive sweaters in the closet when I checked out on Sat 8/22. Called right away to have them returned and they were GONE!!. how can that possibly be. The customer service insisted I check my luggage for the missing items. Are you kidding!!!. I left them hanging... More 

Was this review helpful? Yes 5
Quality manager I, Quality Manager at Iberostar Paraiso Lindo, responded to this review

Dear guest, We would like to thank you for choosing us as your vacation destination. We are sorry to learn about your disappointment regarding this situation. We would like to take the opportunity to clarify that our Public Relations department has been in contact with you by phone and email and provided you with all the information we have regarding... More 

Hotel Review Summarization

What travelers say

  • Wave pool(48)
  • Lazy river(42)
  • Very good(27)
  • Great time(18)
  • Star Friends(16)
  • Ice cream(13)
  • Lobby bar(12)
  • Kid Club(11)
  • Steak house(11)
  • Other resorts(8)
Questions? Get answers from hotel staff and past guests. Ask a question

5,062 photos of this hotel

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Dining (265)
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Pool/beach area (1250)
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Hotel & grounds (1072)
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Family/play areas (88)
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Room/suite (266)
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View from room (151)
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Bathroom (40)
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Business center/function rooms (14)
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2:28
Videos (4)
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Other (1398)

Expert photos: Taken by TripAdvisor travel experts

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Activity Pool (12)
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Amenities (63)
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Beach (21)
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Junior Suite (62)
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Lazy River (12)
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Pool (35)
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Presidential Suite (124)
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Restaurants and Bars (49)
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Standard Family Room (52)
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The Hotel (29)
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Wave Pool (19)

Management photos: Courtesy of the property manager

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Other (36)
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