we stayed here w/a group who chose this location. as we don't choose all-inclusives, we weren't expecting much- especially after reading reviews. transfer and check-in were easy. grounds and animals are def a highlight. we had one of the junior suites on the beach- furthest away from the lobby- and were fine walking back/forth every day. i think if you... more

Iberostar was by far the most clean and detailed resort iwe have ever been to!! We can not express this enought>>Landscaping-Polishing-dusting-cleaning>>is non stop! We even saw some gentlemen cleaning the sand with a hand sifter-Attention to detail is their specialty. Our Room was beautiful!! No room has a bad view and housekeeping takes care of all needs that you may... more

We enjoyed our visit to the Paraiso Beach. The service by the staff there was fantastic. The hotel was about 60% full. The Beach was very clean. Yes, the beds are hard. This would be considered a moderate hotel--beds a little hard, liquor ordinary, no servers on beach or pool deck. The food is good. Everything else is ABOVE average.... more

I just returned from one week at the "Beach" on October 31st and had a fantastic stay there. I traveled with a friend - it was her first experience at an all inclusive and Mexico. It was my fourth all inclusive in Mexico. We both really enjoyed our week and were so impressed with the beautiful, clean facilities, the fantastic,... more

I have been tryi ng to figure out how to write this review without it being long. I am going to try, but not to sure what the length will be. We have vacationed by cruise and at regular hotels. This was the best vacation period. This was our 9th anniversary and we wanted it to be different. Our travel... more

Overall : We had a great time - this was our first trip to Mexico and our first all inclusive. We weren't sure what to expect and were very pleasantly surprised. Positives: The service was fantastic and the grounds were spectacular. Everything was very clean and well cared for - especially the animals roaming the property. The Star Friends did... more

This was the third stay at this hotel for myself and my family. We love the Iberostar chain, and in fact have stayed at two of the hotels in the Dominican Republic as well. We booked through Funjet with the Iberostar Fun for Less package. We were told via email 4 days prior to depature that we would be staying... more

Traveled at the beginning on June. This was out second trip to the Iberostar resorts in Cancun/Playa del Carmen-there is a reason we came back. Iberostar has the best resorts in all of playa del carmen. Grounds-Nothing you can complain about. Never any trash on the ground and the resorts has beautiful greenery everywhere. Beach-Best I have ever been to.... more

We had a wonderful time on this trip, and everything was truly better than we'd expected. The food was a bit blah, but we found it better than most buffets. The only complaint we had was that our bed was not very comfortable and the pillows were thin and lumpy. Our kids bed was just fine, and we got more... more