We went to this resort for some relaxation and to scout out a location for our company retreat I sponsor every year.
We have been coming to Cancun for the past 4 years and have stayed at 7 different resorts over that period and this has been the most disappointing without question. No one thing was horrible but every aspect...
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Dear guest
First of all I would like to thank you for your recent stay with us . Your comments and the time you dedicate to let us know a very valuable feedback of your stay at Iberostar . You can be sure of the follow up of your recommendations in order to improve our services and avoid such problems...
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Im writing this review a tad late but have booked to go back to this resort and it brought back all the wonderful memories I had of getting married at the Parasio Beach hotel. This time round we will be staying at the Parasio Maya hotel but nonetheless I remember the beach hotel very fondly. The staff at this resort...
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Dear Guest
First of all I would like to thank you for choosing Iberostar for your vacations.
Thank you for your generous review. We were happy to know that you had a wonderful vacation and we are pleased to know that we exceeded your expectations on your visit to our resort.
It was our pleasure to have served you and...
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this wasnt my first trip to mexico and definately wont be my last! Took my girlfriend for her first Caribbean vacation and she was more than happy as ever. I cant say enough good things about the hotel though! the staff is top notch and treats you like your truly at a 5 star resort. the food is average but...
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Dear Guest
First of all I would like to thank you for choosing our Hotel for your vacations.
We are glad to hear that you had such an amazing vacations with us. I thank you for all your comments regarding the service and facilities.
We will make sure that all the staff receives your comments and we sincerely hope to...
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Just returned from this resort and couldn't be much happier. The grounds are so beautiful and carefully maintained. There are birds of all kinds, Iguanas and Coati all over. It makes the walks to and from the restaurants, shopping, pool or beach very interesting.
The beach is fabulous. I've read some people complain about the rocky shore, but that is...
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Dear Guest
Thank you for choosing Iberostar Paraíso Beach and for sharing your experience with the Tripdavisor community. We are delighted to read that you have enjoyed your overall stay with us. Thank you for your comments in regard to the resort service & facilities.
We really appreciate all your comments since it provides inspiration to our staff to keep...
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This was by far our most expensive vacation, and sorry to say it was one of our worst! The grounds are beautiful. Rooms are nice, nothing special. The fridge was room temperature and air conditioner did not work well but it was not really hot...THANK GOD!!! The pool was very nice. The beach was rough (not their fault) and my...
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Dear Guest
First of all I would like to thank you for your recent stay with us.
We deeply regret the fact that you experienced this situation during your stay . Your feedback is very important for us since our main goal is the satisfaction of our guests, it helps us to improve our services.
We are also glad to...
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This was my 5th stay in the Cancun area and first at Iberostar. The main thing I can say is I am not that picky as I have nothing to say about the room even though I have had far better at the Dreams. I was satisfied. BUT THE FOOD WAS THE WORST I have ever had. No carving stations,...
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Dear Guest
First of all I would like to thank you for your recent visit and taking the time to share your comments.
We will take your suggestions in consideration as we try to improve our services every day in order to offer you a memorable vacation.
You can be sure that we will share your comments with the Chef...
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After researching many resorts in Mexico, I went with the Iberostar Paraiso Beach All-Inclusive Resort, and I'm glad I did. Very family friendly (traveled with our 4 yr old). We arrived early, and were able to get our room in a location close to pool and buffets. We stayed in building 3700 (room 3726) and it was in the middle...
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Dear guest,
Thank you very much for sharing your comments about your stay in Iberostar Paraiso Beach.
It is a pleasure to read how much you enjoyed your stay and that you recommend our hotel so intensively. We are working very hard to be able to offer our best to our clients in order to fulfill their expectations . I...
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Just returned from 6 nights at this resort, loved the place. It had a nice jungle type setting with birds and small furry beasts. Lazy river with lots of areas to swim and float. One of the best pool bars ever, Carlos is great. Food is kind of so-so, but the grounds were fine. Saw an albino peacock, many other...
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Dear guest,
It was a pleasure for me to read all your complaisant words. Thank you very much again for your comments and your recommendation of our Iberostar Paraiso Beach. Do not hesitate to contact us if you are planning to visit us again. It would be a pleasure to welcome you back.
Kindest regards,
Quality manager - Iberostar Mexico
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6 ladies went, the pool was wonderful.. The employees we're very helpful, nice with great personalities. The rooms were clean, nicely decorated and nice size. Food was great and lots for it... We had different foods nightly.. The shows were soooooo good! I just got back yesterday and we're planning for next year ...
My husband and I celebrated our 20th anniversary at this resort for 11 nights. We are frequent travelers and found this to be a wonderful place to stay and relax. Overall I gave this a 5 star even though I do have some cons (see list below) I feel like we were there long enough to get a true grasp...
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