We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 10 Playa Paraiso hotels

Iberostar Paraiso Beach

3.5 of 5 Resort (All-Inclusive)   |   Carrt. Chetumal - Pto. Juarez km. 309, Playa Paraiso, Playa del Carmen 77710, Mexico
Hotel amenities
Iberostar Paraiso Beach
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
You added Iberostar Paraiso Beach to your Saves list
Ranked #5 of 10 Hotels in Playa Paraiso
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
cmjohns21 Maple Grove, Minnesota
Write a Review

2,996 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (478)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Maple Grove, Minnesota
1 review
4 of 5 stars Reviewed yesterday NEW

My husband and I went to this resort Feb 24-March 3 with my sister and her husband who stayed for 5 days. We are typically Cancun people, so this was our first try down the Riviera Maya. We liked that it still wasn't too far from the airport, yet was a totally different vibe. Far more tropical, to say the... More 

Was this review helpful? Yes 1
La Peche, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

verry clean, the animation was fun big thank's to Johanna XX, the food was exellent, lovelly place. Paraiso Beach was the perfect place for our groups i have no bad comment everything was perfect the staff work verry hard to keep the place nice and clean, the beach is the best for that area, check in and check out was... More 

Was this review helpful? Yes
Anchorage, Alaska
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed yesterday NEW

After this experience with Iberostar, I’m done visiting Mexico and done staying at Iberostar properties during my travels. But let me explain everything step by step about the property, about the beach, and about the completely untrained and obnoxious staff at the front desk and in the management role. Maryana, Carla and Omar seem like they are playing a game... More 

Was this review helpful? Yes
Rainy River, Ontario, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

This resort was a pleasure to stay at. It is very family friendly with a separate pool area for little ones. There is lots of activities planned to keep everyone entertained. The staff are very friendly and the place is taken good care of. The only complaint I have is that one of the beds in my room was hard.... More 

Was this review helpful? Yes
Edmonton, Canada
14 reviews 14 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was my 5th time to the Mayan and my husbands first. We traveled with another couple (all in our mid/late 20's). We had a fantastic time at this awesome resort! Upon arrival we didn't have the king beds we requested but they moved us 2 nights later when rooms opened up, easy peasy! All of the staff were beyond... More 

Was this review helpful? Yes 2
Blenheim, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My wife and I were at this resort from the 20th-27th Feb 2015.This was our 3rd time to Riviera Maya, and first time to an Iberostar resort. Everything went very smoothly from check in to check out. The resort is kept impeccably clean, from the rooms, to all of the common areas including the beach and pools. The staff works... More 

Was this review helpful? Yes
new york
12 reviews 12 reviews
5 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

This is our 4th stay at Iberostar hotels, but only 1st at Paraiso Beach. Our favorite Tucan Qetzal was booked, and our agent recommended this one instead. Since we love Tucan so much, in this review i will compare the 2 properties. Paraiso Beach is much larger resort, and is part of 5 Iberostar resorts, however it has the least... More 

Was this review helpful? Yes 1
Eagan, Minnesota
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This was our second time to the IBPB. This time we went with 5 couples and were in building 37. This was a great location that was a 5 minute walk to the pool/beach or the lobby/restaurants. The pool was amazing, we spent almost every day at the swim up pool bar. Luis was the greatest bartender! We ate at... More 

Was this review helpful? Yes
Chisholm, Minnesota
13 reviews 13 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We went with a group of 6. It was gorgeous. Get a room closer to the ocean--as that's where most want to be. There are golf taxis running most of day and evening to bring you up to the main buffets/restaurants. Only downfall, my coffee pot was broken in room and I called every day to get a new one--yet... More 

Was this review helpful? Yes 1
Edmonton, Alberta, Canada
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We went on a family vacation in January 2015. We have traveled to Mexico a few times before with and without kids. This resort was good for kids (we have stayed at other resorts that catered better to kids in the past though). The hotel was clean and beautiful, the food was good, and entertainment staff were fantastic. Especially Ricardo... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Iberostar Paraiso Beach? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Very good(15)
  • Great time(9)
  • Open air(6)
  • Star Friends(6)
  • Riviera Maya(6)
  • Pool bar(5)
  • Ice cream(5)
  • Room service(4)
  • Picky eaters(3)
  • Buffet restaurant(3)

Additional Information about Iberostar Paraiso Beach

Address: Carrt. Chetumal - Pto. Juarez km. 309, Playa Paraiso, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Iberostar Paraiso Beach 3.5*
Number of rooms: 424
Reservation Options:
TripAdvisor is proud to partner with Expedia, Caribbean Online Mgt Corp., Hotels.com, Despegar.com, TripOnline SA and Tingo so you can book your Iberostar Paraiso Beach reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Iberostar Paraiso Beach Hotel Playa Paraiso
Iberostar Playa Paraiso
Iberostar Hotel Paraiso Beach
Iberostar Paraiso Del Mar
Iberostar Paraiso Beach Playa Paraiso, Riviera Maya, Mexico
Hotel Style:
#3 Business Hotel in Playa Paraiso
#5 Top resorts Hotel in Playa Paraiso
#6 Romantic Hotel in Playa Paraiso
#7 Family Hotel in Playa Paraiso

3,355 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (3059)
Hotel & grounds (681)
Pool/beach area (832)
Dining (229)
Family/play areas (44)
Room/suite (191)
View from room (70)
Bathroom (25)
Business center/function rooms (24)
Videos (12)
Other (951)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (203)
4127 - Estandard (33)
Amenities (2)
Beach (11)
Pool (22)
Restaurants and Bars (24)
Suite Presidencial (90)
The Hotel (21)

Management photos: Courtesy of the property manager

All management photos (93)
Pool/beach area (17)
Room/suite (13)
Hotel & grounds (22)
Dining (8)
Other (33)
Hotels you might also like...
Check In Check Out
Price Your Stay