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Iberostar Paraiso Beach

Certificate of Excellence
Carrt. Chetumal - Pto. Juarez km. 309, Playa Paraiso, Playa del Carmen 77710, Mexico
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Iberostar Paraiso Beach
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Iberostar Paraiso Beach
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3,184 reviews from our community

Traveler rating
    1,591
    1,029
    378
    117
    69
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1,212
1,033
56
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed today NEW

The Iberostar Paraiso complex includes 5 hotels. We were in the "value" Beach hotel which shares the pool and specialty restaurants with the Paraiso del Mar. The beach seemed to be open to all guests, no matter which hotel you were in. The spa, fitness center and shopping mall round out the complex. We attended a wedding at the hotel.... More 

Was this review helpful? Yes 2
Waukesha, Wisconsin
1 review
4 of 5 stars Reviewed yesterday NEW

Had to wait awhile for a room and had to ck back often. But front desk staff was very courteous. My housekeeper was amazing. Did not know her name but she even folded my few clothes that were out! The food was great. I have special likes and was always able to find something to eat. The buffet was amazing.... More 

Review collected in partnership with Iberostar

Was this review helpful? Yes 1
Dunnville, Canada
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

Travelled here this past February to treat myself to a girls trip pre-wedding! Travelled with 2 close friends and had a lovely time! The weather was warm but not hot compared to other parts travelled down south. Still warm enough to get a tan but you will need a light sweater at night. One of the main reasons we chose... More 

Was this review helpful? Yes 1
san francisco
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

There are two Iberostar resorts all grouped together. We were at the Iberostar Paraiso Beach, not the Paraiso del Mar, though the share some of the same features. The accomodations were comfortable with daily maid service. Even though it is noisy at night because of the various lounges, the noise seems to disappear at about 10pm. The resort in all-inclusive:... More 

Was this review helpful? Yes 1
Carmarthen, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

After a lot of negative reviews recently on trip advisor it was with trepidation that we went on hols (May13-25th 2015) We found the check in process friendly, quick and easy. Our room (3901) was large, very clean, not damp and the air-con worked fine. The buffet restaurant always had wide selection of food and there was plenty of variation.... More 

Was this review helpful? Yes 4
Chicago, Illinois
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel has beautiful grounds and the pools are amazing. The staff does everything they can to include you on the events and activities. The food at the buffets is okay but the specialty restaurants are fantastic (especially Brazilian). The rooms are comfortable and cool from the hot sun. I recommend!

Was this review helpful? Yes 1
Winnipeg, Manitoba
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

First time in mexico and staying in iberostar. the buffets were pretty good, except for the cold snack during 3-5 am. ala carte restaurants were so-so, though we enjoyed the Japanese one. most of the staff are friendly and courteous. the shows were pretty okay, we enjoyed the circus show a lot. the bars close at 12mn which i think... More 

Review collected in partnership with Iberostar

Was this review helpful? Yes 1
Airdrie, Canada
2 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Hi, i stayed here from may 16 to may 23 2015. It was a last minute choice. Upon arrival i found checking in was very fast. The bell boys were great bringing my luggage to our room. My room was a superior that i had booked. We stayed in building 30. My room was # 3023, I posted a video... More 

Was this review helpful? Yes 3
Timonium, Maryland
Top Contributor
91 reviews 91 reviews
11 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Iberostar Paraiso Beach resort is one of five at this location. They all share a lovely shopping center and golf course as well as it's own medical center. The Iberostar Paraiso Beach also shares it's swimming pools, beach and pool activities, a theater building and it's ala cart restaurants with the Iberostar del Mar resort. Live shows are put... More 

Was this review helpful? Yes 1
Austin, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The hotel property is very long from lobby to beach. Shuttles are running fairly regularly. Stay at the designated bus stops or you will usually get passed up between stops. The walking is great to offset the eating. The lobby and entire property are. Beautiful. This was the nicest hotel I have been to for the money. Dining in the... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Very good(11)
  • Open air(6)
  • Great time(6)
  • Riviera Maya(6)
  • Star Friends(5)
  • Pool bar(5)
  • Picky eaters(3)
  • Ice cream(3)
  • Room service(3)
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4127 - Estandard (33)
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Beach (11)
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Pool (22)
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Suite Presidencial (90)
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The Hotel (21)

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