We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 10 Playa Paraiso hotels

Iberostar Paraiso Beach

3.5 of 5 Resort (All-Inclusive)   |   Carrt. Chetumal - Pto. Juarez km. 309, Playa Paraiso, Playa del Carmen 77710, Mexico
Hotel amenities
Save Saved
You added Iberostar Paraiso Beach to your Saves list
Iberostar Paraiso Beach
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Ranked #7 of 10 hotels in Playa Paraiso
A recent review
5 of 5 stars reviewed yesterday
IT-Toronto Toronto
  • Overview
  • Reviews (2,604)
  • Photos (2,861)
  • Similar Hotels
  • Amenities
  • Q&A (8)
  • Room tips (371)
  • Location
  • More
Write a Review

2,604 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (371)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
1 review
5 of 5 stars Reviewed yesterday NEW

Very good resort. Very clean, stuff is very friendly, entertainment is very good, wild birds everywhere, opened concept buffets, beach is great, food is good. Liked Mediterranean restaurant- lots of very delicious seafood. Very relaxed vacation. We recommend this resort to everyone, who wants to forget about everything, and have a great vacation.

Review collected in partnership with Iberostar

Was this review helpful? Yes
Warrington, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

This hotel is amazing. The food is outstanding, suitable for all ages and tastes, there are 6 a la carte restaurants and 2 buffets which include a Mediterranean, a Japanese, a steak house, an Italian, a Brazilian and a Mexican, if you stay for 2 weeks you get 6 guaranteed bookings and my recommendations are the Mediterranean for a fish... More

Was this review helpful? Yes
A TripAdvisor Member
5 of 5 stars Reviewed 4 days ago NEW

We had a wonderful weeks stay at Iberostar Paraiso Beach/Del Mar 8/17. It was our first visit there and it did not disappoint. The property was beautiful and spacious. Generally, we prefer a smaller property but the deal was too good to pass up based on other reviews. We ordered room service a couple times and it was delivered within... More

Review collected in partnership with Iberostar

Was this review helpful? Yes 1
Rehovot, Israel
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

That was our first trip to Riviera Maya, Mexico Paraiso Beach. The hotel is amazing and the staff is working very hard to please its guests. The food was good, but the variety could be wider. we didn't enjoy much the entertainment (unless u r drunk and fuzzy : ) the program is kind of outdated. The swimming pools and... More

Was this review helpful? Yes 1
Top Contributor
64 reviews 64 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We were here for a large family reunion in July. The rooms were nice and the process to get from the airport, checked in and back home was seamless. The resorts itself was great for our group. Lot's of activities for everyone to do - shout out to Rita!! Best dance instructor ever! Huge beach - bring water shoes to... More

Was this review helpful? Yes 1
A TripAdvisor Member
3 of 5 stars Reviewed 1 week ago NEW

The trip was good but not excellent or far from perfect. Food was very good to enjoy. Room was clean but it would take half a day to get what you ask, e.g. extra drinking water. Few things made us not happy: - my wife lost a expensive prescription sun-glass after unattended for an hour, could not find it in... More

Review collected in partnership with Iberostar

Was this review helpful? Yes
Potomac, MD
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

I just got back from my stay at this resort last week. The pool was beautiful, but the water was pretty warm. We preferred to go to the beach instead, which was really nice minus all of the seaweed and rocks. It's a good idea to get out to the beach early to find an umbrella/chairs to stay under because... More

Review collected in partnership with Iberostar

Was this review helpful? Yes 1
Toronto, Canada
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

I just came back from Iberostar Paraiso Beach with my family (husband, 2 teenagers and my sister, her husband and teen). I sent an email in advance to the hotel indicating that I wanted to have connecting rooms (in order to have my teenage daughters next to us). The hotel was very accommodating and responded right away to our request.... More

Review collected in partnership with Iberostar

Was this review helpful? Yes 3
A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago

Nice clean Hotel, No access to 2 resorts from total 4 (site says access to all) Staying longer in room on day of flight cost 10.00 and hour (costly if your flight is late in the night) Beach lots of rocks only small area sandy

Review collected in partnership with Iberostar

Was this review helpful? Yes
Quality manager I, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear guest, First and foremost, we would like to thank you for choosing IBEROSTAR Paraiso Beach for your vacations. We appreciate you took the time to share your experience with us since it provides us important information regarding our service. We are sorry for the misunderstanding regarding the hotel accesses. Let us clarify that there are different categories within the... More

Sewell, New Jersey
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My boyfriend and I just returned from the Iberostar and we LOVED it!! This resort is huge and if you do not like the walking then do not come here. I love the walk and thought it was a great time to burn calories. I averaged 18,000-20,000 steps a day. The resort is beautiful. There is so much wild life.... More

Was this review helpful? Yes 2
Owners: What's your side of the story?
If you own or manage Iberostar Paraiso Beach, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Iberostar Paraiso Beach? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Very good(15)
  • Great time(9)
  • Star Friends(6)
  • Open air(6)
  • Riviera Maya(6)
  • Pool bar(5)
  • Ice cream(5)
  • Room service(4)
  • Buffet restaurant(3)
  • Red flag(3)

Additional Information about Iberostar Paraiso Beach

Address: Carrt. Chetumal - Pto. Juarez km. 309, Playa Paraiso, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Iberostar Paraiso Beach 3.5*
Reservation Options:
TripAdvisor is proud to partner with VISIT US, INC. , Tingo, Expedia, Travelocity, Hotels.com and Venere so you can book your Iberostar Paraiso Beach reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Iberostar Paraiso Beach Hotel Playa Paraiso
Iberostar Playa Paraiso
Iberostar Hotel Paraiso Beach
Iberostar Paraiso Del Mar
Iberostar Paraiso Beach Playa Paraiso, Riviera Maya, Mexico

2,861 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (2768)
Dining (191)
Pool/beach area (694)
Hotel & grounds (572)
View from room (65)
Room/suite (166)
Videos (12)
Family/play areas (35)
Bathroom (13)
Business center/function rooms (23)
Other (997)

Management photos: Courtesy of the property manager

All management photos (94)
Pool/beach area (17)
Room/suite (14)
Hotel & grounds (22)
Dining (8)
Other (33)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
hotels in Playa Paraiso with
any amenities


Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool
Hotel Style
#5 Romantic Hotel in Playa Paraiso #7 Top resorts Hotel in Playa Paraiso #8 Family Hotel in Playa Paraiso
Hotel Class
Official Description (provided by the hotel)
Directly on the beach of "Playa Paraíso." Imaginatively designed lake – pool. Convention centre. The holiday complex is perfectly integrated into the tropical landscape. ... more   less 
Number of rooms

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Iberostar Paraiso Beach and other travelers.
8 questions
Ask a question

See all questions (8)

Questions? Get answers from Iberostar Paraiso Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer