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All 10 Playa Paraiso hotels

Iberostar Paraiso Beach

3.5 of 5 Resort (All-Inclusive)   |   Carrt. Chetumal - Pto. Juarez km. 309, Playa Paraiso, Playa del Carmen 77710, Mexico
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Iberostar Paraiso Beach
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82%
Ranked #7 of 10 hotels in Playa Paraiso
A recent review
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2,339 people have reviewed this hotel

Traveler rating
    1,171
    751
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    89
    51
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (322)
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English first
Senior Contributor
47 reviews 47 reviews
45 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

It's a pretty nice property. We love large properties so this was good for us because we got to do a lot of walking/explorying. I like the pretty water-landscaping around the lobby and restaurants and the flamingos/swans. The beach isn't so great (rocky), but there is a nice roped off section that is beautiful to swim in. The sand is... More

Was this review helpful? Yes 2
SPRING LAKE
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Typical all inclusive treatment. The special restaurants are hard to get into and staff puts up all kinds of barriers to make reservations. If you want to add a person to your party staff automatically says no and that there is no room when there clearly is. If you want to get any type of service at the bar you... More

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1 review
5 of 5 stars Reviewed 3 days ago NEW

I went with my family as a graduation trip. The starfriends and wait staff were amazing. they have activities all day and everyone gets into them making them more enjoyable. while you're there you should try all the activities. they have beach volleyball, water aerobics, zumba, yoga, darts, archery, soccer, water volleyball, dance lessons, tennis matches and pool games. Everything... More

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Kelowna, Canada
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Background: Stayed at this resort for a week with my husband for our honeymoon. My husband's first time at a resort, my second (stayed at a RIU resort in Mexico before). Resort: Beautiful grounds, and very large. We didn't realize until our sixth day that there were actually two pools beside each other, so we missed out on the activity... More

Was this review helpful? Yes 1
Saint Louis, Missouri
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

As soon as we got outside the airport Lomas Travel was waiting for our arrival, very friendly and professional, smooth transition for airport to hotel. Upon arrival to the Iberostar Beach Resort the staff were extremely friendly and wanted to make our vacation a memorable one. Check in was very easy, our room was not ready however we were given... More

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2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We loved this place. Not sure what the few complaints we read about were. Bugs? Yeah we saw a couple. Everything is open air setting so thats expected. Noisy birds in the am? Yup. Thats what birds do. People reserving chairs on the beach? Yup. Some do. But we never had any trouble finding chairs at the beach or pool... More

Was this review helpful? Yes 3
East Aurora, New York
1 review
5 of 5 stars Reviewed 4 days ago NEW

my husband and I and another couple stayed here earlier this month. we had a beautiful time. the hotel was just lovely and the staff were so friendly and polite every single time we encountered them. our room was clean and spacious. the bathrooms were very modern and well equipt. The food at this hotel was outstanding. I cannot say... More

Review collected in partnership with Iberostar

Was this review helpful? Yes
Quality manager I, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear guest, On behalf of the Management we would like to thank you for choosing IBEROSTAR for your vacations. It is great to know that everything was perfect and that you enjoyed an amazing time celebrating your anniversary at our Hotel. We are proud to read that our Staff made your stay unforgettable and that their service was always attentive... More

Hastings, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

What a great place to spend 2 weeks !! Having emailed the hotel beforehand and arranged for a cake as it was one of our parties birthday, it was all arranged for us and we had the room on 3rd floor (block 35) that we requested. The rooms are good and very spacious, beds comfortable and excellent air conditioning, the... More

Review collected in partnership with Iberostar

Was this review helpful? Yes 1
Quality manager I, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear guest, First of all we would like to thank you for choosing IBEROSTAR for your vacations. We appreciate the time you took to share your amazing comments regarding our service, grounds, food and the overall experience we offered you during these 2 weeks. It is a pleasure to know that our Front Desk staff were able to fulfill your... More

Redcliff
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

What a beautifu resort!! Be prepared to do a lot of walking-from the beach, to the rooms, to the buffets and bars, to the plaza. It is a very large resort, and a bit confusing to find your way around at first. Also confusing is figuring out what resort areas are available to use, depending on which of the hotels... More

Review collected in partnership with Iberostar

Was this review helpful? Yes
Quality manager I, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear guest, We would like to thank you for your recent stay and also for taking the time to share your nice comments with us. It is great to know that your stay was great and you enjoyed our rooms, food, grounds, dancers and the service provided by our friendly Staff. We are honored to read that our daily efforts... More

Atlanta, GA
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed at the Paraiso Beach for 10 nights, late March, early April 2014. We have been to Iberostar properties in Punta Cana, and have to say this one exceeded our expectations. The check-in process was exceptional smooth, thanks to Mr. Dzul who not just answered our e-mails before we arraived, he also accomodated our wishes at our highest satisfaction.... More

Review collected in partnership with Iberostar

Was this review helpful? Yes 4
Quality manager I, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear IBEROSTAR guests, On behalf of the IBEROSTAR Paraiso Beach Staff we would like to thank you for your loyalty to our brand and for choosing to spend your vacations with us. It is a pleasure for all of us to know that your stay was great and that you took the time to share your experience with us and... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(15)
  • Great time(9)
  • Star Friends(6)
  • Open air(6)
  • Riviera Maya(6)
  • Pool bar(5)
  • Ice cream(5)
  • Room service(4)
  • Steak house(3)
  • Picky eaters(3)

Additional Information about Iberostar Paraiso Beach

Address: Carrt. Chetumal - Pto. Juarez km. 309, Playa Paraiso, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool
Hotel Style:
#5 Romantic Hotel in Playa Paraiso
#7 Top resorts Hotel in Playa Paraiso
#7 Family Hotel in Playa Paraiso
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Iberostar Paraiso Beach 3.5*
Official Description (provided by the hotel):
Directly on the beach of "Playa Paraíso." Imaginatively designed lake – pool. Convention centre. The holiday complex is perfectly integrated into the tropical landscape. ... more   less 
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Also Known As:
Iberostar Paraiso Beach Hotel Playa Paraiso
Iberostar Playa Paraiso
Iberostar Hotel Paraiso Beach
Iberostar Paraiso Del Mar
Iberostar Paraiso Beach Hotel
Paraiso Beach
Iberostar Paraiso Beach Playa Paraiso, Riviera Maya, Mexico

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