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All 10 Playa Paraiso hotels

Iberostar Paraiso Beach

3.5 of 5 Resort (All-Inclusive)   |   Carrt. Chetumal - Pto. Juarez km. 309, Playa Paraiso, Playa del Carmen 77710, Mexico
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Iberostar Paraiso Beach
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Ranked #7 of 10 hotels in Playa Paraiso
A recent review
5 of 5 stars reviewed yesterday
tracythepas the pas, manitoba
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2,349 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (324)
Date | Rating
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English first
the pas, manitoba
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

Three of us went on this trip. My mom 69, me 47 and my 13 year old son. Airport was a breeze and well organized. Check in was fast, smooth, friendly and accommodating. The ONLY downside of this trip was a large group of rude, obnoxious, drunk adults and their rude, obnoxious, drunk teenagers. Check in: We had originally booked... More

Was this review helpful? Yes 2
New Rochelle, New York
1 review
2 of 5 stars Reviewed yesterday NEW

I booked del mar and they didn't have a room there.. they made me pay 150 extra (telling me that was a deal and should've been 300 extra) to switch to paraiso beach. Turns out the del mar is a higher star so shouldn't have been more money for paraiaso beach. The bedding was very uncomfortable. Food was not good.... More

Review collected in partnership with Iberostar

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Oakville, Canada
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

This is our 4th visit to this resort. Not our best trip, but still a good resort. The resort is very nice. Very large, beautiful, well kept grounds. Lots of walking. Our room was fine. Originally had us in a room with one bed when we had requested two, but a quick trip back to the front desk got us... More

Review collected in partnership with Iberostar

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We took this trip to celebrate our anniversary and it was absolutely perfect. The hotel was clean and beautiful, the staff was friendly and helpful, the beach was amazingly beautiful and the pools were so much fun. We enjoyed the shows every night and all the activities. Defintely an amazing trip and would definitely return again!

Review collected in partnership with Iberostar

Was this review helpful? Yes 1
Tilton, New Hampshire
1 review
5 of 5 stars Reviewed 4 days ago NEW

we stayed at Iberostar Paraiso Beach from 4/6-4/13 and had a wonderful time .Our room was very quiet and everything worked from the fridge to the ac.The beach was beautiful and the pool was large and fun.The specialty restaurants [Mexican and steakhouse ] were excellent .The buffet was good and you could always find something to satisfy. The staff was... More

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Finksburg, Maryland
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

we just back from this resort and had a great time. i think some people just can't be pleased or spend their whole time looking for problems. we have very few complaints and never saw or heard of anything like we have read here. it's true you need to tip to get better service. and this is different from somewhere... More

Was this review helpful? Yes 2
Senior Contributor
47 reviews 47 reviews
45 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 1 week ago

It's a pretty nice property. We love large properties so this was good for us because we got to do a lot of walking/explorying. I like the pretty water-landscaping around the lobby and restaurants and the flamingos/swans. The beach isn't so great (rocky), but there is a nice roped off section that is beautiful to swim in. The sand is... More

Was this review helpful? Yes 3
Quality manager I, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear guest, First of all we would like to thank you for choosing us for your vacations. We appreciate the time you took to share your recent experience with us and other Trip Advisor travelers. It is great to know you liked the Hotel big and clean areas and that you enjoyed walking and exploring the Resort. Our Staff will... More

SPRING LAKE
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Typical all inclusive treatment. The special restaurants are hard to get into and staff puts up all kinds of barriers to make reservations. If you want to add a person to your party staff automatically says no and that there is no room when there clearly is. If you want to get any type of service at the bar you... More

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Quality manager I, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear customer, First of all we would like to thank you for choosing IBEROSTAR for your vacations. We regret to know that you found the restaurant reservations to be complicated when trying to modify them. We offer a limited dinner reservations to our guests, which varies on the length of the stay. Sometimes due to the availability and space at... More

1 review
5 of 5 stars Reviewed 1 week ago

I went with my family as a graduation trip. The starfriends and wait staff were amazing. they have activities all day and everyone gets into them making them more enjoyable. while you're there you should try all the activities. they have beach volleyball, water aerobics, zumba, yoga, darts, archery, soccer, water volleyball, dance lessons, tennis matches and pool games. Everything... More

Was this review helpful? Yes
Quality manager I, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear guest, First of all we would like to thank you for choosing us for your recent vacation and for taking the time to share your experience. We are more than glad to know that the Staff, services, facilities, pools, food and everything we offered was great. We thank you for the special recognition to all these employees that made... More

Kelowna, Canada
Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Background: Stayed at this resort for a week with my husband for our honeymoon. My husband's first time at a resort, my second (stayed at a RIU resort in Mexico before). Resort: Beautiful grounds, and very large. We didn't realize until our sixth day that there were actually two pools beside each other, so we missed out on the activity... More

Was this review helpful? Yes 2
Quality manager I, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear guest, On behalf of the management we would like to thank you for choosing us for your vacations. We are more than glad to know that your stay was impressive and that you enjoyed your vacation with us. It is also nice to know that the service provided by our Staff was good and you experienced their commitment to... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(15)
  • Great time(9)
  • Star Friends(6)
  • Riviera Maya(6)
  • Open air(6)
  • Pool bar(5)
  • Ice cream(5)
  • Room service(4)
  • Buffet restaurant(3)
  • Steak house(3)

Additional Information about Iberostar Paraiso Beach

Address: Carrt. Chetumal - Pto. Juarez km. 309, Playa Paraiso, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool
Hotel Style:
#5 Romantic Hotel in Playa Paraiso
#7 Top resorts Hotel in Playa Paraiso
#8 Family Hotel in Playa Paraiso
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Iberostar Paraiso Beach 3.5*
Official Description (provided by the hotel):
Directly on the beach of "Playa Paraíso." Imaginatively designed lake – pool. Convention centre. The holiday complex is perfectly integrated into the tropical landscape. ... more   less 
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Also Known As:
Iberostar Paraiso Beach Hotel Playa Paraiso
Iberostar Playa Paraiso
Iberostar Hotel Paraiso Beach
Iberostar Paraiso Del Mar
Iberostar Paraiso Beach Hotel
Paraiso Beach
Iberostar Paraiso Beach Playa Paraiso, Riviera Maya, Mexico

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