We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 10 Playa Paraiso hotels

Iberostar Paraiso Beach

3.5 of 5 Resort (All-Inclusive)   |   Carrt. Chetumal - Pto. Juarez km. 309, Playa Paraiso, Playa del Carmen 77710, Mexico
Hotel amenities
Save Saved
You added Iberostar Paraiso Beach to your Saves list
Iberostar Paraiso Beach
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Ranked #7 of 10 hotels in Playa Paraiso
A recent review
4 of 5 stars reviewed yesterday
Judith W Stamford
  • Overview
  • Reviews (2,574)
  • Photos (2,855)
  • Similar Hotels
  • Amenities
  • Q&A (5)
  • Room tips (365)
  • Location
  • More
Write a Review

2,574 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (365)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed yesterday NEW

I was here with my Husband and Daughter for the first time in Mexico and the hotel is really good. The buffet was excellent and a good standard. Although the waiters were friendly we found that at breakfast and lunch there was not enough of them so we had to wait a little while before they asked us what we... More

Was this review helpful? Yes
Swindon, United Kingdom
16 reviews 16 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We arrived around 3pm and were given rooms 4151 and 4152 (one for me and my wife, the other for the kids). I'd previously requested rooms closer to the pool (blocks 34-36) but they were unavailable. As it happens it was a blessing in disguise as the walk to the restaurants, bars, shops etc. was much shorter. We tended to... More

Was this review helpful? Yes 1
A TripAdvisor Member
5 of 5 stars Reviewed 3 days ago NEW

First time in Riviera Maya, will definitely go back. Hotel grounds absolutely beautiful and well manicured. Lots of wildlife. Excellent service and all the staff were so pleasant and very hard working people. Beautiful beach, only downfall was if you wanted to have shade you had to head to the beach with your towels by 8:00am to reserve your chairs... More

Review collected in partnership with Iberostar

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I just spent six days at Paraiso Beach, a gift from my son. Upon arrival, I inquired about upgrading to an oceanfront suite that would give me a view of the sea from my terrace. Senor Dzul in Registration was extremely helpful and kind in arranging this! He was a gem, and my suite was everything I hoped for. The... More

Was this review helpful? Yes 1
Red Deer, Canada
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

20 of us stayed for one week in july and everybody had such a great time. The breakfast buffet was our meeting place in the morning and right after breakfast the teenagers disappeared for the day. They were all over the resort having so much fun. This resort is so huge I just loved it, no need to leave the... More

Was this review helpful? Yes 5
Lynchburg, Virginia, United States
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Just got back a week ago from our stay at this resort. Let me begin by saying, the only reason I did not give it a 5 Star rating was because of the Gourmet Restaurant. From the moment we were dropped off at the hotel until the time we departed a week later, we were greeted with a smile by... More

Was this review helpful? Yes 3
Saint Louis, Missouri
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Had a lovely time. Beautiful resort, good food, helpful friendly staff. Never had probelm with finding a place to sun ourselves or be in the shade for that matter. Lots of oppurtunity to participate in activites if you were interested. We didn't travel with kids, but seemed to be a lot for them to do. Room was spacious and clean;... More

Review collected in partnership with Iberostar

Was this review helpful? Yes 2
Arlington, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We stayed for 5 days/4 nights at this location...and loved it! We have no complaints...room was ready when we arrived, location of the hotel was great, staff was on point. We were disappointed with the food at the La Hacienda Mexican restaurant...but there are so many other options available! We highly recommend staying here.

Review collected in partnership with Iberostar

Was this review helpful? Yes 1
Bournemouth, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Lovely hotel, very friendly people and would bend over backwards to help you. Food was good if you are not to fussy, lots of it. We went with our friends and had a great time although it was very humid in August. If you go make sure you take your vitamin B, mosquito's bites every day for some of us.... More

Review collected in partnership with Iberostar

Was this review helpful? Yes 1
Sidcup, United Kingdom
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel is very large and you can use the facilities at the hotels next door. Clean and tidy complex but huge!!!! The reservation restaurants are all very nice did all but the gourmet one. Rooms were lovely and ours backed onto the beach. The animation team are all lovely and work very hard all day and in the evening.... More

Was this review helpful? Yes 2
Owners: What's your side of the story?
If you own or manage Iberostar Paraiso Beach, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Iberostar Paraiso Beach? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Very good(15)
  • Great time(9)
  • Riviera Maya(6)
  • Star Friends(6)
  • Open air(6)
  • Pool bar(5)
  • Ice cream(5)
  • Room service(4)
  • Steak house(3)
  • Red flag(3)

Additional Information about Iberostar Paraiso Beach

Address: Carrt. Chetumal - Pto. Juarez km. 309, Playa Paraiso, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Iberostar Paraiso Beach 3.5*
Reservation Options:
TripAdvisor is proud to partner with VISIT US, INC. , Tingo, Caribbean Online Mgt Corp., Travelocity, Hotels.com, Expedia and Venere so you can book your Iberostar Paraiso Beach reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Iberostar Paraiso Beach Hotel Playa Paraiso
Iberostar Playa Paraiso
Iberostar Hotel Paraiso Beach
Iberostar Paraiso Del Mar
Iberostar Paraiso Beach Playa Paraiso, Riviera Maya, Mexico

2,855 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (2762)
Pool/beach area (692)
Hotel & grounds (572)
View from room (65)
Room/suite (166)
Videos (12)
Dining (189)
Family/play areas (35)
Bathroom (13)
Business center/function rooms (23)
Other (995)

Management photos: Courtesy of the property manager

All management photos (94)
Pool/beach area (17)
Room/suite (14)
Hotel & grounds (22)
Dining (8)
Other (33)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
hotels in Playa Paraiso with
any amenities


Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool
Hotel Style
#5 Romantic Hotel in Playa Paraiso #7 Top resorts Hotel in Playa Paraiso #8 Family Hotel in Playa Paraiso
Hotel Class
Official Description (provided by the hotel)
Directly on the beach of "Playa Paraíso." Imaginatively designed lake – pool. Convention centre. The holiday complex is perfectly integrated into the tropical landscape. ... more   less 
Number of rooms

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Iberostar Paraiso Beach and other travelers.
5 questions

See all questions (5)

Questions? Get answers from Iberostar Paraiso Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer