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All 10 Playa Paraiso hotels

Grand Luxxe Riviera Maya

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Km 48 Carretera Federal, Playa Paraiso, Playa del Carmen 77710, Mexico
Hotel amenities
Grand Luxxe Riviera Maya
Ranked #3 of 10 Hotels in Playa Paraiso
Certificate of Excellence 2014
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203 reviews from our community

Traveler rating
    144
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    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Grand Luxxe Riviera Maya
See the most recent reviews
Cancun
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 4, 2014 via mobile

We came here for a family wedding. From the personal service at check-in through just entering our fifth day we have been treated like royalty! The entire staff, no matter who they are or what they do, jump at any request. It is tough to describe. I would just recommend you experience this for yourself. They will exceed your expectations.

Was this review helpful? Yes
Socialmediamanager1, Manager at Grand Luxxe Riviera Maya, responded to this review

Dea Walt D : Thank you so much for choosing Grand Luxxe for your vacation and for sharing your review with us We truly appreciate your kind words about our staff, as they are always looking to surpass our clients’ expectations of genuine luxury hospitality by providing service excellence. We appreciate your preference to stay with us during such a... More 

Sao Paulo, SP
Senior Contributor
37 reviews 37 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 4, 2014

I had been at Grand Mayan and last month our friends invited us to joying them at Grand Luxxe! Uauuuu!!! It was the best since the arriving! Really nice staff! We stayed at building 3, excelente acomodations and great space!!!! Just love it!

Was this review helpful? Yes
Socialmediamanager1, Manager at Grand Luxxe Riviera Maya, responded to this review

Dear Keila K: We are grateful for your taking the time to write a review about your experience while staying at Grand Luxxe. We are pleased to learn our staff’s service was top-notch. They work tirelessly - day and night, to make our guests’ visits the most enjoyable experience ever. Also we are so glad you had a good time... More 

Ottawa
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 2, 2014

The resort is absolutely fantastic. Rooms at the Grand Luxxe are luxurious and extremely large. Service was great and the food in the restaurants was always excellent. This property is very spread out but there are shuttles. (I personally would prefer the walk but the paths are narrow and always have golf cards driving on them). I believe they plan... More 

Was this review helpful? Yes 2
Socialmediamanager1, Manager at Grand Luxxe Riviera Maya, responded to this review

Dear OttawaTravellingDude : We really appreciate the time you have taken to share with us your impression about your stay at Grand Luxxe. We are pleased to learn you had a wonderful vacation and that you enjoyed our food options . We really thank you for your kind comment about the staff and the service they provide. Our goal is... More 

Az
Top Contributor
52 reviews 52 reviews
17 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed March 21, 2014 via mobile

Fabulous amazing rooms, very freindly staff. Our location, building 2, not close to beach or pool. However the shuttles made it easy to get to both. Make sure you reserve the Grand Mayan pool cabana's (free if you spend $30) either the day before, at 7am, or at 11am when the no shows cabana's are released. The reservation area is... More 

Was this review helpful? Yes 2
Socialmediamanager1, Manager at Grand Luxxe Riviera Maya, responded to this review

Dear FasteddieAZ : We truly appreciate the time you have taken to share with us your impression about your stay at Grand Luxxe. We are happy you enjoyed our food options and really thank you for your kind comment about our staff, as we consider them one of our biggest assets. We are happy you enjoyed our accommodations and our... More 

Cincinnati, Ohio
Top Contributor
50 reviews 50 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed March 3, 2014

We were guests of friends with a vacation club at this resort. The suite was fabulous and the grounds had amazing pools and a choice of several, very good on-site restaurants and overall service at the resort was outstanding. I can't give the property 5 stars for several reasons: they have no swimable beach (I was told a project to... More 

Was this review helpful? Yes 3
Socialmediamanager1, Manager at Grand Luxxe Riviera Maya, responded to this review

Dear Karen C : We are always grateful that our guests take time to share their vacation experiences at Grand Luxxe. We always like to hear about our guests’ experiences since it is the only way to truly know we are doing a great job to making your stay pleasant and we are happy to learn you enjoyed the pools... More 

2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 1, 2014

We originally stayed at Mayan Palace via RCI some years ago and bought into here and subsequently upgraded to Grand Luxxe. It is an amazing location with both busy and quiet spots, various rock pools (the last major hurricane ripped the beach away, which is being rebuilt but you can walk 5 mins towards Cancun for a long sandy beach... More 

Was this review helpful? Yes 9
Socialmediamanager1, Manager at Grand Luxxe Riviera Maya, responded to this review

Dear Martin J : Thank you very much for providing your comments about your vacation at Grand Luxxe. We are pleased to learn you had a wonderful vacation and that you enjoyed our food options. Our goal is to make each one of our guests’ vacations relaxing and we look to please them by making sure they receive all the... More 

Denver, Colorado
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 24, 2014

I have been going to Grand Luxxe since it opened. I , together with my wife and four children and now a grandchild, have stayed at both the Riviera Maya and the Nuevo Vallarta locations. The two sites differ in availability of all bells and whistles but both offer superb comfort and gracious and ready service from all of the... More 

Was this review helpful? Yes 4
Socialmediamanager1, Manager at Grand Luxxe Riviera Maya, responded to this review

Dear fob1929: Thank you so much for commenting about your stay at Grand Luxxe. We really thank you for your kind comment about the staff and the service they provide. Your comments are always welcomed. Our primary goal is to ensure you are able to relax during your much deserved vacation. We truly appreciate your preference and look forward to... More 

Mendon, Massachusetts
Senior Reviewer
9 reviews 9 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 23, 2014 via mobile

Stayed at the grand luxxe February 15-22 with a family of five. The room itself is the best time share or hotel room we have ever stayed in. The room was extremely spacious, furniture is beautiful, teak deck with a plunge pool. House keeping at the luxxe was fantastic and very nice treat since we are used to timeshare where... More 

Was this review helpful? Yes 4
Socialmediamanager1, Manager at Grand Luxxe Riviera Maya, responded to this review

Thank you very much for providing your comments about your vacation at Grand Luxxe. We are pleased to find out you had a wonderful vacation, we are also happy that you think our resort is beautiful and you perceived the cleanliness of our facilities. We are always happy to learn our staff exceeds our guests' expectations, as we consider them... More 

Modesto, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 20, 2014

My wife and I have vacationed at time share resorts for the last 25 years, and are so happy that we became Myan/Vida owners in 2006, upgrading to the Grand Luxxe in 2010. The transformation of this resort in Nuevo Vallarta over the last 3+ years has been amazing. The grounds are beautiful, emaculate, and taking in this breathtaking scenary... More 

Was this review helpful? Yes 2
Socialmediamanager1, Manager at Grand Luxxe Riviera Maya, responded to this review

Dear pedrag98 : We are grateful for your taking the time to write a review about your experience while staying at Grand Luxxe. We are so glad you had a blast with your family enjoying our décor, pools, the grounds, restaurants and our staff’s service. They work tirelessly - day and night, to make our guests’ visits the most comfortable... More 

Seattle, Washington
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 18, 2014

We are hard to wow, but the Grand Luxxe wowed us. The rooms (we had a one bedroom for a family of four) were HUGE, with a gorgeous porch and a small pool on our deck which was perfect for our four year old. The grounds are quite lovely, but huge. Be prepared to wait for a shuttle, but they... More 

Was this review helpful? Yes 1
Socialmediamanager1, Manager at Grand Luxxe Riviera Maya, responded to this review

Dear sunshineseeker425 : Thank you for taking the time to provide us your feedback about your past stay with us at Grand Luxxe. We really thank you for your kind comment about our staff, as we consider them one of our biggest assets. We are delighted to learn you enjoyed our beautiful grounds. Your comments are always welcomed. We always... More 

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Additional Information about Grand Luxxe Riviera Maya

Address: Km 48 Carretera Federal, Playa Paraiso, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Number of rooms: 6
Also Known As:
Grand Luxxe Riviera Maya Playa Paraiso, Mexico
Hotel Style:
#2 Spa Hotel in Playa Paraiso
#3 Romantic Hotel in Playa Paraiso
#3 Top resorts Hotel in Playa Paraiso
#3 Family Hotel in Playa Paraiso
#3 On the Beach Hotel in Playa Paraiso

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