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Viva Wyndham Dominicus Palace

3.5 of 5 Bayahibe, Dominican Republic
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#9 of 12 Hotels in Bayahibe
1,595 Reviews 3.5 of 5 stars
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Viva Wyndham Dominicus Palace
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Viva Wyndham Dominicus Palace
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1,595 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Post Falls, Idaho
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

On arriving we got through pretty quickly because we are club members and had an agent. The reception staff were not nice and kept giving each other looks when they saw that we were black and had VIP status. The room they gave us was very basic. We told them 2 guests but they had us for 4. We were... More

Was this review helpful? Yes 2
VivaDominicusPalace, General Manager at Viva Wyndham Dominicus Palace, responded to this review

Dear Guest, Thank you for sharing your comments with us on regard of your experience in our hotel. Rest assured that your comments and observations regarding our service and room will be taken into consideration in our constant aim to improve all our guest satisfaction. I would like to assure you that we have zero tolerance for any disrespect as... More

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

I came from my vacation yesterday after staying there for 5 days. As soon as I checked in I was told I had to pay for the safe that was in the room I already paid for. I was told by the receptionist that if I wanted to make reservations to go directly to guest service but it will have... More

Was this review helpful? Yes 2
VivaDominicusPalace, General Manager at Viva Wyndham Dominicus Palace, responded to this review

Dear customer, Thank you for your review regarding the Viva Wyndham Dominicus. It is very nice to read your positives remarks about the service and food in our Atlantis restaurant. As per the rest of the a la carte dinners, as mentioned in house these are subject to availability and we regret you did not get the chance to visit... More

Miami Beach, Florida
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

I just came yesterday back from a 5 days minivac for my younger daughter 16 birthday. Taking into consideration is a beach hotel, the rooms are acceptable. Even thought the mattress is very hard and the bathtubs kind of nasty. We had to change rooms because ours was full of ants, they offered to fumigate but 4 hours later nobody... More

Was this review helpful? Yes 4
VivaDominicusPalace, General Manager at Viva Wyndham Dominicus Palace, responded to this review

Dear guest, We appreciate you took the time to write your feedback regarding your stay and deeply apologize for any inconvenience you may have experienced. Rest assure that the incidents mentioned have been brought to the attention of the involved departments with the aim to a improve our visitors experiences. We encourage our guests to share their concerns during their... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Spent 6 days here for my 28th birthday in May of 2013 . Received a complimentary bottle of champagne and a special dessert to celebrate the occasion . Being connected to the sister Palace resort was also a plus . The food was delicious tho I can't recall the specific specialty restaurants we tried but def no complaints . There's... More

Was this review helpful? Yes 4
VivaDominicusPalace, General Manager at Viva Wyndham Dominicus Palace, responded to this review

Dear customer, we sincerely appreciate your review about your vacation. I am extremely happy that our services and accommodations were up to your expectations. Our goal is to provide all of our guests with enjoyable and happy vacation experiences. We are glad to know that we have achieved this. We look forward to welcoming you back soon at our Resort.... More

New York City, New York
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 14, 2014

Visited with family for a 6 day vacation. The first day was a nightmare. Of the three rooms only one was up to standard. One of them was a single, though we booked a double. The other was on the fifth floor without an elevator for our whole stay. The housekeeping always forgot to replace shampoos and soaps and had... More

Was this review helpful? Yes 4
VivaDominicusPalace, General Manager at Viva Wyndham Dominicus Palace, responded to this review

Dear customer, Thank you for sharing your comments with us on your recent family vacation at Viva Wyndham Dominicus Palace. We can assure you that all of our clients’ opinions are very important to us as it is the most reliable source of information to improve our services and facilities. We appreciate your good comments about our activities and services.... More

Santo Domingo, Distrito Nacional, Dominican Republic
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 13, 2014

This property is a great value! excellent beach, food is very good, good service, plenty of activities and fun for the whole family. You can enjoy a variety of restaurants, so, if you stay more than a week you could enjoy a nice gastronomy experience. If traveling with kids, I think this is the best option!

Was this review helpful? Yes 2
VivaDominicusPalace, General Manager at Viva Wyndham Dominicus Palace, responded to this review

Dear guest, We would like to thank you for sharing your review with other travelers on TripAdvisor. We truly appreciate you choosing Bayahibe and especially our resort for your family vacation. We are thrilled to hear you had an excellent time with your family and hope that your review will help other visitors to choose us. Your comments about our... More

Cincinnati, Ohio
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed August 4, 2014

Worst trip ever!! Professional, degreed, working mom's opinion, I digress with: Both my husband and I contracted the norovirus while staying a week at this resort. I spent half the trip bedridden sick and then my husband immediately followed me. The beach was nice but it stopped there. If this is your first all inclusive you may give it a... More

Was this review helpful? Yes 5
VivaDominicusPalace, General Manager at Viva Wyndham Dominicus Palace, responded to this review

Dear Guest, We sincerely appreciate your comments. We are sorry for not been to the level of your expectations. We appreciate your comments, they will be taken into consideration I order to improve our services. Sincerely, General manager Viva Wyndham Dominicus Beach & Palace More

Las Vegas, Nevada
Contributor
19 reviews 19 reviews
7 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed August 2, 2014

Obviously, we read and use Trip Advisor when considering any type of trip/hotel. I always try to be objective and fair, so here we go. Upon arrival, we were greeted by the hotel staff, who were very friendly/helpful. The only issue I had, they were definitely on Caribbean time (slow) during check-in. After a long 2 day flight from the... More

Was this review helpful? Yes 4
VivaDominicusPalace, General Manager at Viva Wyndham Dominicus Palace, responded to this review

Dear customer, Thank you for choosing Viva Wyndham Dominicus Palace as destination for your vacation. We appreciate the time dedicated to write your opinion about your stay at our resort. We assure you that your feedback will be considered in order to ameliorate our services. Please do not forget that Viva Wyndham Dominicus Palace will be pleased to welcome you... More

Santiago, Chile
Contributor
19 reviews 19 reviews
4 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed July 30, 2014

We went back to Viva Wyndham Dominicus Palace - this time for two weeks - and we had a BLAST once again! The staff was great as always - especially Lorenzo from the omelette station who always had a smile for us :-) Some of the things I love about the resort is 1) how family-friendly it is - ideal... More

Was this review helpful? Yes 4
VivaDominicusPalace, General Manager at Viva Wyndham Dominicus Palace, responded to this review

Dear Guest, Thank you very much taking the time to post your review on TripAdvisor. We appreciated your kindest, honest comments and your loyalty choosing our hotel for a second time. Please be advice that all guest requests are subject to availability, but we will always do our utmost to please it, especially if received previous arrival and from our... More

Dartmouth, Massachusetts
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 30, 2014

I had a terrible experince with my trip booked through CheapCaribbean.com. Starting with my private transportation to the resort, when met at the airport I was talked out of the private shuttle and drove to the resort with another family because that drivers said it was "better" that way. The room I had was disgusting and even though I tipped... More

Was this review helpful? Yes 4
VivaDominicusPalace, General Manager at Viva Wyndham Dominicus Palace, responded to this review

Dear guest, First of all we would like to thank you for choosing Viva Wyndham Resorts for your vacation. The opinions of our guests are of the utmost importance to us and our main source of information to improve our facilities and service. We extremely regret that in the past visit the quality of the service received and your overall... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(8)
  • Animation Staff(4)
  • Guest service(3)

Additional Information about Viva Wyndham Dominicus Palace

Address: Bayahibe, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > La Altagracia Province > Bayahibe
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Viva Wyndham Dominicus Palace 3.5*
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Also Known As:
Viva Wyndham Dominicus Palace Hotel Bayahibe
Wyndham Hotel Bayahibe
Wyndham La Romana
Wyndham Resort All Inclusive Bayahibe
Viva Dominicus Palace
Bayahibe Wyndham
Wyndham Dominicus Palace
Viva Wyndham Dominicus Palace Dominican Republic/Bayahibe

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