This hotel has absolutly no customer service. My room did not have a working shower. I went to the front desk to compalin and the woman there first acted like I didn't know how to oeprate a shower. After assuringher I did she sent up a repair man. He told me that it was indeed broken and that he could... more

Well we arrived at the airport at La Romana.....we breezed through and found everyone to be efficient and friendly. When you leave passport control....the heat hits you though as there was no aircon in that part of the airport. When we arrived at the hotel (about 40 mins later as we were the last drop) we were the first group... more

This hotel is geared towards Italian clientele. All the activities are in Italian and no attemp is made to cater to English speaking audience. Having said that, if you are looking for clean rooms, pretty gardens, good food and gorgeous beach time wth family then this may just be the place to go. Sunsets are phenomenal, beach is beatiful and... more

My family traveled to the Dominican with 3 other families and their children ages 7-18. We had a great time. However, we were prepared because we kept current with trip advisor. Our flight was fine however, we flew into Santa Domngo. The drive to La Romano was long approx 90 minutes we stopped for drink along the way. The resort... more

Well, we stayed at this hotel from sept 12th till the 19th. Im going to give you an honest review of all that we encountered. keep in mind that im a 38yo male from new york city which is not the most friendly city to begin with, i was accompanied by my gorgeous fiance who is of latin decent and... more

Loved going to this property. Both Wyndhams are connected and you can walk both of them. There were always plenty of beach chairs and you could always find a quite spot on the beach to relax. We went to a different place to eat every night and normally caught the evening show at the ampitheater. The biggest plus was the... more

Although this resort was highly rated from some of my family member that traveled to this hotel a few years ago. I will not go back anytime soon. The beach was nice but not as nice as Punta Cana. The room was fine . The food was actually pretty good. The hotel was 99% italians.. so its obvious we did... more

The hotel is about 2 hours away from the airport so you get to see the poor area of DR. Check-in was quick and easy. Staff gets alittle annoyed if you dont attempt to speak spanish. The resort grounds are fantastic but the rooms are really run down bordering the line of horrible. The resort has a bad ant problem.... more

Bar & dinner service: If you don't speak Spanish...don't expect any service. One might think they would know basic words like beer or wine, but they just don't care. Even when you order in Spanish they give dirty looks and seem extremely annoyed that they have to lift a finger. That's the attitude of 80% of the staff in a... more