I must say that after reading a lot of comments for both of the hotels on the property, I found it very nice and pleasant. Check in was very fast and the staff was very friendly and helpful after check in they direct us to the concierge to set our dinner plan, a very nice young lady recieved us with... More

Have nothing but good things to say about the Palace - great beach, the service from the maids to the front desk people to the waiters we found everyone very friendly and helpful - the best of the specialty restaurants was Viva Mexico - the only downside for us was the small number of english speaking guests as there are... More

My husband and I just returned from a week of vacation at Viva Palace. We were a little nervous before we left after reading some negative comments about the hotel, but overall we really LOVED our stay and had a great time. We flew in to La Romana which was great and had Blue Travelers pick us up at the... More

Checkin brisk they even forgot to give us wristbands. Couldn't wait to get rid of us. Thought it was a good thing at the time and thought that we didnt need wristbands. Beach small and overcrowded. People will steal your chair and throw your towel down. Reef virtually destroyed. Tourists... not going to name nationalities... rude. I am from Italian... More

We stayed here over spring break week. The resort is pretty far from the airport ,a taxi was $95.00 one way. ,but that was cheaper by far than the hotels transportation.The beach here was the high point of this hotel. Beautiful clear blue water and very nice sand,there were always chairs and palapas available even though the resort was pretty... More

the property is undergoing updates and renovations constantly. We have been 3 times and enjoed it every year. I think people who complain a lot are used to the US and not the Carribean lifestyle. The rooms are not luxury nice but they are of good quality. The grounds are beautiful and the beach is among the best. The worst... More

This was the worst trip I have ever had. The service was horrible. I reported a leak in the bathroom eight (8) times on the first day of my arrival. There was a half inch water accumulation, which caused my wife to slip and fall. The leak and the water accumulation was still there when we checked out- one week... More

This hotel was a good hotel, there were some small issues, We came during the "Hurrican Irene" So there was no pool for 3 days but on our fourth The flood cleared up and we had a chance to go. The room A/C was Excellent, but the room maintenence was poor. There was a drastic flood on the parking lot.... More

We were a family group of 8--4 adults, 1 young adult, 1 teen, 2 kids. Booking an air-conditioned van to/from resort is key--it's almost a 2 hour ride from Santo Domingo--although interesting to see a bit of the country. La Romana airport is much closer. Resort is very tropical, very pretty. Beach and swimming superb-- carib blue crystal clear water,... More