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Be Live Collection Canoa

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Playa Dominicus, Bayahibe 2973, Dominican Republic
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Be Live Collection Canoa
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850 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (435)
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    (131)
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1 review
1 of 5 stars Reviewed yesterday NEW via mobile

My stay can only be described as terrible. From cockroaches in the room to dirty sheets, the hotel condition is deplorable. The AC in the room didn't work and the bathtub wasn't clean. When I called front desk and asked for support, the response received was that "they would see" if they could help. After 6 calls, they finally decided... More 

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Rochester, New York, United States
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed yesterday NEW via mobile

Horrible and overpriced hotel. The staff was unhelpful and rude sometimes. Very old and uncomfortable beds, old towels. Horrible food on the buffet. We weren't able to book a reservation on the restaurants because they were either closed or booked. There is staff all over the place always trying to sell you some extra stuff you never asked for. I... More 

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Logan, Utah
1 review
1 of 5 stars Reviewed yesterday NEW via mobile

I checked into a room that had empty bottles in the fridge from past guests and almost 24 hours later and 10 calls to guest services I have received no help. One of the many times I called the answer I received was "we'll probably send someone to take a look at it" The definition of bad service starts with... More 

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ind
1 review
3 of 5 stars Reviewed yesterday NEW via mobile

Nice resort, food was great with many choices to pick from. Could not ask for a more friendly, accommodating staff. Got the VIP package which was great /worth the extra money. If you want to go to town /towns the charge for a taxi is to much I think. Over all I enjoyed my stay with Be live Canoa.

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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

As advised by many we upgraded to VIP on check-in. Michael at the desk was simply brilliant and very helpful. Good deal for 15 days. Travelling with a 10 month baby was made simple at Belive. Had a ground floor room opposite the VIP pool (with a little grass garden). I will stress all the staff were extremely baby-friendly. Particularly... More 

Was this review helpful? Yes 2
Marco-Mazzucchelli, General Manager at Be Live Collection Canoa, responded to this review

Many thanks for choosing Collection Canoa and for share your opinion on Trip Advisor. We are very glad to know that our efforts achieved your satisfaction and that you have so nice memories about your stay. More 

common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

I visited this resort with my family from 6/20-6/26. The staff was very friendly upon arrival. The rooms were below average. Had we not brought our own towels we would've been stuck. The toilet barely flushed which is pretty gross. The food in the buffet was not great and we all got sick at least once. We stuck to the... More 

Was this review helpful? Yes 4
North Miami Beach, Florida
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Visit the Dominican Rep with my husband and daughter. It was the greatest vacation we had in a while. The staff was friendly and courteous, Carlos the bellman was great. To start, upon arriving we had a free upgrade to a suit. The suit was right across the pool on the first floor. The food was awesome, from the buffet... More 

Was this review helpful? Yes
Marco-Mazzucchelli, General Manager at Be Live Collection Canoa, responded to this review

Many thanks for choosing Collection Canoa for your vacation and for post a review on Trip Advisor. We have taken note of what you have mentioned and I assure you that we are working towards, improving every detail. We are very happy to know that you have had a wonderful time and we hope to host you again in the... More 

Columbus, Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

The grounds were beautiful and the rooms were nice but the people are what makes this hotel stand out! Julius Ceasar, "Don't be shy" Sneideer, Jaun and the rest of the staff in the VIP section would go out of their way to make sure we were being well cared for. If you go, I would recommend the upgrade to... More 

Was this review helpful? Yes 1
Taylor, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Had a awesome time here! Was far above my expectations. Room was beautiful, ocean and pool were great! First time in the Dominican and this was a great way to experience it. Place is beautiful! Vip staff were fantastic! Best choice was going vip when it was offered, really worth the money and we got a lot of perks. Will... More 

Review collected in partnership with Be Live Hotels

Was this review helpful? Yes 1
Bulls Gap, Tennessee
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We met some awesome people on our trip! I wished we could have taken Eduard from the VIP lounge home with us! And Sneider took really good care of us. We did upgrade to the VIP bracelets and it was very worth it! The two restaurants that we got to visit other than the buffet were delicious: Brazilian Steak house... More 

Was this review helpful? Yes 2
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