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Kassandra Palace Hotel

Kriopigi 63077, Greece
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1 room 1 adult
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Kassandra Palace Hotel
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127 Reviews from our TripAdvisor Community

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2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed October 3, 2015 via mobile

Me and my girlfriend stayed here in September, the hotel is clean, on the beach and also has a nice pool. Staff very friendly. 10min drive to nice villages. This hotel has problems, they do not replace the water in the fridge, They do not have wifi in rooms, they do not have iron. This is an old hotel and... More 

Helpful?
3 Thank Cris Z
Kassandra P, Guest Relations Manager at Kassandra Palace Hotel, responded to this review

Dear guest, we really appreciate your comment. Your review is really helpful for us to improve. We are sorry for the incidents that made your stay less comfortable. Best Regards, Guest Relation Dpt More 

Republic of Macedonia
Level Contributor
53 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed September 8, 2015

Our room was 430 meters from the beach. Big room, clean room, quiet room but smelled very bad.This bad odor comes from the mold from the walls and it never goes away. As i slept with my 3 years old in the bedroom i needed to close the door at night and smell stayed concentrated so the first night i... More 

Helpful?
Thank Pepp P
Kassandra P, Υπεύθυνος Δημοσίων Σχέσεων at Kassandra Palace Hotel, responded to this review

Dear guest, we really appreciate your comment. Your review is really helpful for us to improve. We are sorry for the incidents that made your stay less comfortable. Best Regards, Guest Relation Dpt More 

Thessaloniki, Greece
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed September 4, 2015

This hotel should get out of the 5* ranking the service is lousy and unfriendly we arrived for late check in ar 16.00 (requested by the reservation office) and they took us in a room that was still not ready for the next client it was dirty from the previous client ofcourse we did not accept to enter and we... More 

Helpful?
1 Thank TheFoodJokey
Kassandra P, Υπεύθυνος Δημοσίων Σχέσεων at Kassandra Palace Hotel, responded to this review

Dear Guest, Thank you for visiting us, we really appreciate your comment. Your feedback is extremely valuable to us! We apologize for all those incidents that made your vacation uncomfortable. Best Regards, Guest Relation Dpt More 

Travelers are raving about these Kriopigi hotels

Thessaloniki, Greece
1 review
5 of 5 stars Reviewed September 2, 2015 via mobile

This hotel has everything one asks for! In the order that we encountered them: 1. Lots of parking space even though the hotel was packed, something expected given the time of our visit (13-17 August) 2. The room (situated in the main building and with mountain view) was spacious enough, clean at the time of our arrival, while bedclothes were... More 

Helpful?
Thank Nikos K
Kassandra P, Υπεύθυνος Δημοσίων Σχέσεων at Kassandra Palace Hotel, responded to this review

Dear Guest, Thank you for this amazing review, we really appreciate your comment! Every year, we try our best to satisfy all our guests. Your feedback is extremely valuable to us! Don't forget that our special offers for 2016 are online, It will be a pleasure to see you again at Kassandra Palace Hotel & Spa. Best Regards, Guest Relation... More 

Abu Dhabi, United Arab Emirates
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed August 31, 2015

I read few reviews about this hotel that makes me wondering whether my choice was good or not and that's the reason i choose to stay only two days at the hotel. I wish i had more time coz the hotel is amazing, wide green spaces, surrounding the pool from the lobby to the beach front. Green areas covering the... More 

Helpful?
Thank Borginazo
Kassandra P, Υπεύθυνος Δημοσίων Σχέσεων at Kassandra Palace Hotel, responded to this review

Dear Guest, Thank you for this amazing review, we really appreciate your comment! Every year, we try our best to satisfy all our guests. Your feedback is extremely valuable to us! Don't forget that in a few days our special offers for 2016 will be online, It will be a pleasure to see you again at Kassandra Palace Hotel &... More 

London, United Kingdom
Level Contributor
58 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed August 31, 2015 via mobile

The hotel itself is lovely, and I found it to be clean. The beach is clean but very pebbly, which is painful when entering the sea. If you are looking for a sandy beach, we took a taxi to the other side of the "leg" to a beach called Sani beach, but this cost us €35 for a 25 minute... More 

Helpful?
Thank valentine58
Kassandra P, Υπεύθυνος Δημοσίων Σχέσεων at Kassandra Palace Hotel, responded to this review

Dear Guest, Thank you for your review, we really appreciate your comment. Your feedback is extremely valuable to us! We apologize for all those incidents that made your vacation less comfortable. Best Regards, Guest Relation Dpt More 

Tirana, Albania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 27, 2015

This hotel doesn't have any stars, because the HOTREC has taken off. The staff is very rude and insufficient for this big hotel. The plates, the cups and the glasses were not well washed. The only good thing in this hotel was the sea. There was not enough umbrellas in the beach to cover the hosters, and if you wake... More 

Helpful?
1 Thank Odeon S
Kassandra P, Υπεύθυνος Δημοσίων Σχέσεων at Kassandra Palace Hotel, responded to this review

Dear Guest, Thank you for your review, we really appreciate your comment. Your feedback is extremely valuable to us! We apologize for all those incidents that made your vacation uncomfortable. We try to improve every year. Best Regards, Guest Relation Dpt More 

Thessaloniki Region, Greece
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 27, 2015

I've been to Kassandra Palace for the 1st time in 2010 and since i visit the hotel every summer! It's quiet, with great service and a terrific view of the 200 palmtrees in the garden and the deep, blue sea. The employees are very friendly, the food is great and the gym a very good idea for the rainy days!... More 

Helpful?
Thank Dimitra M
Kassandra P, Υπεύθυνος Δημοσίων Σχέσεων at Kassandra Palace Hotel, responded to this review

Dear Guest, Thank you for this amazing review, we really appreciate your comment! Every year, we try our best to satisfy all our guests. Your feedback is extremely valuable to us! Don't forget that in a few days our special offers for 2016 will be online, It will be a pleasure to see you again at Kassandra Palace Hotel &... More 

Shepparton, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 26, 2015

This place is truly amazing to look at. As you pass through reception you are greeted by beautiful landscaped gardens, swimming pools, and the beach. The weather was perfect and spending all day in the water is not an issue. We went with the half board option and I cant fault it. Every morning I had bacon and eggs so... More 

Helpful?
Thank StefoRadevski
Kassandra P, Υπεύθυνος Δημοσίων Σχέσεων at Kassandra Palace Hotel, responded to this review

Dear Guest, Thank you for this amazing review, we really appreciate your comment! Every year, we try our best to satisfy all our guests. Your feedback is extremely valuable to us! As for the WiFi due to technical difficulties of the region (Kassandra) we know there is a problem but we assure you that it is one of our priorities... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 19, 2015 via mobile

this hotel deserves 3 stars max! First there is nothing luxury in the lobby or in the rooms. I have to say that the lobby smell really , really bad! The staff was impossible to talk to. they were pratcicly rolling their eyes. The food was ok but they have the same meal every single day! The beach was nice.... More 

Helpful?
1 Thank Кристина А
Kassandra P, Υπεύθυνος Δημοσίων Σχέσεων at Kassandra Palace Hotel, responded to this review

Dear Sir, Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve every year. We are really sorry for all those incidents that made your vacation less comfortable. Best Regards, Guest Relation Dpt More 

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