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Grand Hotel Pomorie

Travelers' Choice award winner
5 Prof. Stoyanov Street, Pomorie 8200, Bulgaria
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1 room 1 guest
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Grand Hotel Pomorie
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105 Reviews from our TripAdvisor Community

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Traveler rating
    57
    28
    14
    5
    1
See reviews for
41
23
5
8
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
  • All months
    (105)
  • Mar-May only
    (22)
  • Jun-Aug only
    (51)
  • Sep-Nov only
    (25)
  • Dec-Feb only
    (7)
All months
Sofia, Bulgaria
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed with my parents and my sister and it was really lovely experience. Everything runs smoothly, the staff was polite and breakfast delicious. The rooms were cosy and spacious rooms with a great view at the Black sea and the beach. Nice library, where you can read books at peace.

Was this review helpful? Yes
Heverlee, Belgium
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Terrible service. Ok for a 3* maybe 4*, but not even close to 5*. Hotel facilities are more or less ok. Rooms are nice. Breakfast was mediocre (fake nutella, semi fresh fruits, clearly cheaper version of chese, etc.). Overall not a bad place to stay. There is a perfect kite/windsurf spot walking distance from the hotel.

Was this review helpful? Yes 1
Penka D, Director of Sales at Grand Hotel Pomorie, responded to this review

Dear AramHovsepyan, Thank you very much for the objectibe review. We will take into account all your impressions and you notes.I am glad that you were satisfied with your stay and I hope we will see you as a guest of Grand Hotel Pomorie again. Thank you and kind regards, Marketing Team More 

Newry, United Kingdom
Level Contributor
6 reviews
5 of 5 stars Reviewed 4 weeks ago

Stayed here for 10 nights july 2015 - in one word - fantastic. We had a lovely time, 3 oustide pools, indoor salt pool, dont miss out on the SPA treatments on the 2nd floor. Skybar on 7th makes the best Pina Coladas for roughly £3 (7.50LV). Food in the restaurent was exceptional, high quality and great varierty. I am... More 

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Penka D, Director of Sales at Grand Hotel Pomorie, responded to this review

Dear lydonmk9, Thank you very much for the positive impressions that you have shared on Trip Advisor! It's a true pleasure to read you've experienced a great stay at the Grand Hotel Pomorie. And again thank you very much for the positive remarks regarding our restaurant and Spa Center in particular. We hope to see you soon! Thank you and... More 

Kent, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 10, 2015

We stayed for 4 nights at this beautiful hotel ,everything about the hotel was excellent we had robes and slippers provided and pool towels supplied daily and you could change the as required .the spa facility's in the hotel were fantastic , better than anything I have seen in a lot of top spa hotels ,there wasn't many English people... More 

Was this review helpful? Yes 1
Penka D, Director of Sales at Grand Hotel Pomorie, responded to this review

Dear Paige11black, Thank you very much for the positive impressions that you have shared on Trip Advisor about Grand Hotel Pomorie! We are very happy that we met your requirements in terms of facilities featured and service provided. Thank you very much for praising our staff – we believe that it is the human factor that really makes the difference... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 24, 2015

Wonderful hotel, surrounded by well kept grounds with stunning panoramic sea view. Staff were all exceptionally kind and helpful, all went out of their way to add to the comfort and enjoyment of your stay. Rooms are a spacious and spotless! The spa area is a fabulous bonus – I use to swim two times a day in their mineral... More 

Was this review helpful? Yes 1
Penka D, Director of Sales at Grand Hotel Pomorie, responded to this review

Dear Margarita, Thank you for your wonderful comments about Grand Hotel Pomorie. It is very pleasing to read your words of praise and we thank you heartily for taking the time to share your feedback with everyone. We are looking forward to welcome you again! Thank you and kind regards, Marketing Team More 

Spain
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 15, 2015

I am a world traveler for business, and I think it is the first time that Internet was not free in a 5 star hotel. It was ridiculous that I had to go to the lobby to write emails. And there was other people doing the same around me. It is 10 to 15 minutes walk to the center of... More 

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Penka D, Director of Sales at Grand Hotel Pomorie, responded to this review

Dear Jose, Thank you for sharing your experience at Grand Hotel Pomorie .Since meeting your expectations is our highest priority, we would like to inform you that from now on we offer free Wi-Fi access in hotel guest rooms and social spaces. We are looking forward to welcome you again for vacation and business visits as well! Thank you and... More 

Sofia, Bulgaria
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 17, 2015

We stayed here in March 2015 for 2 weeks with our children and we were all very sad to leave. It was one of the best holidays ever. Food was great and with a lot of choice. Room was spotless and cleaned everyday. The staff was very friendly. Great spa center and a marvellous beach. We will definitely be back.... More 

Was this review helpful? Yes 2
Penka D, Director of Sales at Grand Hotel Pomorie, responded to this review

Dear Stella, It's a true pleasure to read you've experienced a great stay at the Grand Hotel Pomorie. Thank you very much for the positive remarks regarding our team and Spa Center in particular. We hope to see you soon! Thank you and kind regards, Marketing Team More 

Sofia, Bulgaria
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 13, 2015

This hotel was lovely, right on the beach and very close to the center. First time we stayed at the hotel and for sure not the last one. The staff were brilliant and so polite. It was such a wonderful place to stay and we enjoyed the food as well. Amazing Spa center with great massages. We came for relax... More 

Was this review helpful? Yes 3
Penka D, Director of Sales at Grand Hotel Pomorie, responded to this review

Dear Gergana, On behalf of the entire team of the Grand Hotel Pomorie, I want to thank you for your great 5 stars review. I will be glad to share your comment with our teams and we hope welcoming you again in a near future. Thank you and kind regards, Marketing Team More 

Shumen, Bulgaria
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed April 27, 2015

I like the hotel and especially spa center. Very nice place, pool is with salt water. Hotel is clean and with beautiful design. Food is also nice and tasty. There are different dishes not always the same things like allinclusive. There is free internet only in lobby.

Was this review helpful? Yes 2
Penka D, Director of Sales at Grand Hotel Pomorie, responded to this review

Dear Galya, Thanks for sharing your experience and I am pleased to read you have an excellent time at our Spa Center. I’m glad to inform you that from now on, Grand Hotel Pomorie offers free Wi-Fi access in hotel guest rooms and social spaces. We are looking forward to welcome you again! Thank you and kind regards, Marketing Team More 

San Francisco, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed April 22, 2015

I give it a poor rating simply because I was not even able to book at this hotel. I wanted to share my precooking experience. I wanted to book a double room quoted on the hotel website http://www.grandhotelpomorie.com @ 180 lv./day. Sending an email to reservations@balneohotelpomorie.com a representative form the hotel gave me a quote for double room at the... More 

Was this review helpful? Yes 1
Penka D, Director of Sales at Grand Hotel Pomorie, responded to this review

Dear IvailoIPA, Thank you very much for bringing your experience to our attention and we apologize for the inconvenience it has caused. Your feedback is very important to us and we will make sure that our prices are updated much faster on our website. We would like to invite you to try out our new booking system as soon as... More 

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