I stayed at the hotel with a couple of girl friends, the first impression was the friendlieness of the staff on check in. On getting to our room we found the third bed was missing, but this was instantly sorted.
The decor is definatly tired and dated, however the pool area was lovely and being all inclusive we were happy...
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Dear guest,
First of all we want to apologize for all the inconveniences you had during your stay. We are very sorry to hear that we could not fulfill 100% your expectations
We would also like to thank you for sharing your observations. We will certainly take into our consideration. This gives us the opportunity to make improvements and thus...
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This hotel is in a great location rising (just slightly) above a fabulous area of the coast. It is convenient for all sorts of holiday needs in almost any direction, the beach, the port, the bays, the shops and of course the bars and restaurants. The approach and the foyer are very impressive and the reception staff (in fact ALL...
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I have just come back from an 8 night stay at this hotel and I have to say it was overall a lovely holiday. The hotel was extremely clean, staff very friendly and helpful, pools were lovely once warmed up a bit. I must say, the hotel offer an extremely wide variety of food to suit every persons needs and...
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I have just returned from yet another GREAT holiday.....
OK I know the rooms need updating but they are clean, towels and linen changed as often as you like, staff and service is brilliant and a wide choice of food......
Those that say the food is terrible I'm sorry but you must be either very very fussy or go in...
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Reviewed October 13, 2011
Reviewed March 28, 2009
Dear guest,
First of all, thank you’re your time to write your review about Iberostar Bouganville Playa . It is a pleasure for us to read how much you have enjoyed your stay with us especially in so a special moment like holidays.
We are delighted with your powerful and positive words describing our complete services and facilities.For us is...
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The hotel is in a very good location - there are lovely walks in either direction alone the coast. Bus stops within a short distance. Food was good value for money and is totally down to making the right choice for you. Staff very polite and helpful.
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Dear Guest,
In first place, we would like to thank you for your stay in our Iberostar Bounganville Playa and for your friendly comment. We work hard with illusion and enthusiasms improving our services and facilities to make our guest feel welcome.
We will certainly continue working to improve your next experience with us.
Once again, we would like to...
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Just returned from this hotel stayed there before this is not a 4 star.The food was always cold had to use microwave to heat it up,also getting shabby not like it was before.Also expensive to reserve room for late departures 47euros.
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Dear Guest,
Thank you for writing your review from your recent stay among us at Iberostar. We regret profoundly the failure to meet your expectations, the head departments have been informed about your comments and we are sure they will help us to improve.
We are very sorry to hear that we could not fulfill your expectations.
Feedback like yours...
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We have just returned from a 14 night half board holiday at this hotel. We have stayed here numerous times before, but this is the last time. This hotel is no way 4 star anymore. Since introducing all inclusive the food and hotel has gone down hill. It badly needs refurbishing to the standard it was 4 years ago and...
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Dear Guest,
Thank you for writing your review from your recent stay among us at Iberostar. We regret profoundly the failure to meet your expectations, the head departments have been informed about your comments and we are sure they will help us to improve.
We are very sorry to hear that we could not fulfill your expectations of a four...
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We have just come back from a 14 night half board holiday at the Bouganville. Although the hotel is listed as 4 star, I rate it as 3 Star as the rooms are decorated drearly with a 1970's TV.
But my main complaint is they charge you €2.30 for a small bottle of water at dinner, when it is only...
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Dear Guest,
Thank you for writing your review from your recent stay among us at Iberostar Bouganville Playa. We regret profoundly the failure to meet your expectations, the head departments have been informed about your comments and we are sure they will help us to improve.
We are very sorry to hear that we could not fulfill your expectations of...
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went here at the end of april for one week with my husband and 24 yr old daughter we were looking for just a relaxing sun holiday as none of us are that big drinkers, we have stayed here a few times over the years and i have to say my opinion is some what divided on the place,
very...
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Dear Guest,
Thank you for writing your review from your recent stay among us at Iberostar Bouganville. We regret profoundly the failure to meet your expectations, the head departments have been informed about your comments and we are sure they will help us to improve.
Feedback like yours is very important to us, so we know what we can improve...
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what a great time we had at this hotel. we stayed for a week beginng 13th april. The food was great the entertainment team such good fun, especially Justyna, (our daughter is called Justina) and all the staff are so friendly. We stayed on the 10th floor with fantastic views, but we were asked in advance if a high floor...
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Dear guest,
In first place, Thank you for choose Iberostar for so a important moment like holidays. We are delighted to hear that you felt welcome.
Thank very much for your positive comments regarding our cuisine and the amiability of our staff both elements are of prime importance to Iberostar. For us is very important that our guest feel welcome....
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