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Iberostar Bouganville Playa

Eugenio Dominguez, 23, 38679 Costa Adeje, Tenerife, Spain
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Iberostar Bouganville Playa
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Iberostar Bouganville Playa
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1,708 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Isle of Man, United Kingdom
Contributor
16 reviews 16 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

We traveled as two couples to this hotel, and were ushered to our rooms quickly and efficiently. Once inside our rooms, we found we had sea and pol views from our rooms. The rooms are clean and towels are changed daily. Rooms also have balconies. Outside the hotel, it has two polls, and a view of the sea from both.... More 

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Worcestershire, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

I stayed with my Mum for 8 nights in March, lovely hotel. We had Star Prestige which added to the holiday: 2 sun terraces, one on the roof with breathtaking panoramic views and Jacuzzi and another on the low level with soft drinks, fruits and cava, also a separate lounge with coffee and snacks during the day. Room on the... More 

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Bristol
Contributor
13 reviews 13 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

After returning to this hotel this month, I feel I have to update my previous review of last year. We had a lovely room with nice views, the cleanliness was excellent as was the friendliness of all the staff, the food was very improved with plenty of variety, will be back next year

Was this review helpful? Yes 2
co durham
Contributor
19 reviews 19 reviews
11 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

stayed at this hotel for 7 nights march 17-24 on a half board basis married couple in late to mid 50s ,this hotel is massive it has 2 good size swimming pools but unfortunately due to bad weather on 5 days didnt frequent very much ,we had 4 days of gale force northerley winds and then it was cloudy overcast... More 

Was this review helpful? Yes 1
IberostarHoteles, Quality Manager at Iberostar Bouganville Playa, responded to this review

Dear Peter, Thank you for your return visit to our IBEROSTAR Bouganville Playa hotel, we are glad that once again, you had an enjoyable holiday experience whilst staying among us and are grateful for the kind comment you shared on your latest stay. Moreover we are glad that you enjoyed of enriching dining experiences and felt well looked after by... More 

wales
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Just returned back from a seven night stay, fabulous hotel excellent positions brilliant facilities, stayed on the 8th floor lift a bit of a waite at meal times just adds to the holiday. Staff excellent throughout the hotel, room cleaned everyday fresh towels and toiletries when needed. Food Fabulous every night something different I'm a bit fussy about my food... More 

Was this review helpful? Yes 2
Burnley, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just got back from 2 weeks in the bourganville and can't think of one bad thing to say about it (maybe the lifts at meal times) but that doesn't spoil the holiday. The staff, the cleanliness are excellent and there is that much choice of food you don't know where to start! There is food to suit everyone, chinese, italian,... More 

Was this review helpful? Yes 1
IberostarHoteles, Quality Manager at Iberostar Bouganville Playa, responded to this review

Dear Linda, It is wonderful to read that you enjoyed your fortnight at our IBEROSTAR Bouganville Playa hotel; thank you for the time you spent to review your overall stay on TripAdvisor. Moreover we are very grateful for your highlights on the professionalism of our staff and high levels of cleanliness of our hotel. We also greatly appreciate your praising... More 

northeast
Senior Contributor
29 reviews 29 reviews
27 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Four of us stayed at the Bouganville for 1week in March.It was our 7th time there and 1st time for my cousin and her husband and they were very impressed with it.The Reception staff were very pleasant and helpful when we checked in even though it was rather busy,infact all the staff throughout the hotel were very efficient and friendly.Our... More 

Was this review helpful? Yes
IberostarHoteles, Quality Manager at Iberostar Bouganville Playa, responded to this review

Dear Guest, We first would like to thank you for your loyalty and trust in our IBEROSTAR Bouganville Playa hotel, as well as for the time you spent to share your recent experience on TripAdvisor. We are thrilled you, once again enjoyed your stay and that your cousin and her husband were impressed by our hotel and services, it is... More 

Bolton, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have just returned from our 3rd visit in 12 months to the Bouganville Playa hotel. We have stayed about 10 / 12 times at this hotel. The bedrooms are being upgraded on all floors. We email the hotel a week before we went to request a room near to the lifts due my husbands mobility. We received a email... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Me and my partner enjoyed a lovely week at the bougainville! When we arrived we were upgraded to the 9th floor. What a lovely suprise !.The room and the view were amazing! The pool area is excellent and yes you can find it hard to get a sunbed if you are not up early, but that happens all over now... More 

Was this review helpful? Yes 1
IberostarHoteles, Quality Manager at Iberostar Bouganville Playa, responded to this review

Dear Nick, We were very glad to read your positive comments in regards to our IBEROSTAR Bouganville Playa’s service and facilities and are grateful for the time you spent to share your satisfaction on TripAdvisor. Moreover we thank you for pointing out the beauty of our rooms and spectacular views over to the Ocean as well as the professionalism of... More 

Colchester, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We have recently returned from a two week stay, booked with Saga holidays. Arrived at the hotel with four other couples on a large coach, and the porters did not retrieve our cases from the coach. Ten cases and only eight were removed! We then had to wait three hours, before the driver and coach were tracked down (done by... More 

Was this review helpful? Yes
IberostarHoteles, Quality Manager at Iberostar Bouganville Playa, responded to this review

Dear Guest, Although we deeply lament reading that your stay at our IBEROSTAR Bouganville Playa hotel did not live up to your expectations, we would like to thank you for sharing your observations with us because this gives us the opportunity to make improvements and thus offer all our guests a better service, which ultimately is the goal of IBEROSTAR.... More 

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