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All 37 Costa Adeje hotels

Neptuno Aparthotel

3.0 of 5 Resort   |   Calle Cataluna 3 | Urb. Torviscas Centro, 38670 Costa Adeje, Tenerife, Spain
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Ranked #35 of 37 hotels in Costa Adeje
A recent review
3 of 5 stars reviewed 1 week ago
Diane G Leeds, United Kingdom
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236 people have reviewed this hotel

Traveler rating
    38
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74
85
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2
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
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English first
Weston super Mare, United Kingdom
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 2 days ago NEW

We have just returned yesterday from this accommodation for a 2 week stay...As many reviewers have said - we didn't pay for the Ritz so didn't expect it but OMG! The photos and facilities offered when you book are not representative of what you get...be really careful! Photos of the pool are VERY deceptive - this is taken from behind... More

Was this review helpful? Yes 2
Stockton-on-tees
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Stayed in Neptuno apartments for 7 nights and it totally spoilt out holiday. The rooms we stayed in were right next to the rubbish which smelt awful and we had to smell this everyday. The rooms were very dated, this would be fine if they were clean but they were far from clean. The floors were dirty and greasy. Mirrors... More

Was this review helpful? Yes 1
West Calder, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I am just back from 14 nights at the Neptuno, we got a good deal considering it was high season and we were not disappointed. The apartments are spotless and the staff very friendly and helpful. There was a great little bakery 2 mins from the hotel and there is a free bus that runs up and down to the... More

Was this review helpful? Yes 2
Leicestershire, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Even though we slept well and the service was ok there was no entertainment and apparently there was a restraunte but it was never open there was also meant to be a pub that was never open either one of the pools was closed you could only use WIFI in reception and got charged for it the towels were changed... More

Was this review helpful? Yes 2
Rotherham, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

just got back from neptuno apts costa adege. had a brill time. restaurant and heated pool close but who cares. couldnt fault staff, maid came every day, really good. apt was lovely and clean, looks like it had just been updated, balcony could do with a new lick of paint. walked or free bus down every day but got taxi... More

Was this review helpful? Yes 2
thatcham
Reviewer
3 reviews 3 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Me and her indoors stayed at neptuno apts for two weeks .the staff were really good..we could have been any nearer the beach .we had room 305 .lovely veiw along the coast.l had a heart scare while there.day in hosital.all ok now..like i said the staff are great.thetion reception was being paited and the guy is bloody good .he can... More

Was this review helpful? Yes 6
Berks
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

we have just come back from a lovely holiday at Neptuno. The apartments are basic but clean. the pool had plenty of sunbeds but you did need to put towels down early. the pool isnt very good for those with young children as the kids area is small and there is a steep slope into a really deep pool (did... More

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This was a very average trip to an average hotel. Pool is nice, but staff could be more helpful and friendly. You can get different channels on the TV, BBC and ITV were our favs. The couch in our apartment was TERRIBLE! 3 slates missing and it was falling apart. Not a comfortable experience. Don't expect anything more than average... More

Was this review helpful? Yes 2
Chester, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 28, 2014

The hotel needs to be updated that's true, but while we were there we saw four apartments updated, so the work is being done , beds , beding and towels just about ok ,room ok no bugs , we were in room 16 over looking the pool nice and cool, other rooms can be down loads of steps avoid them... More

Was this review helpful? Yes 3
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Additional Information about Neptuno Aparthotel

Address: Calle Cataluna 3 | Urb. Torviscas Centro, 38670 Costa Adeje, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Costa Adeje
Price Range (Based on Average Rates): $
Hotel Class:3 star — Neptuno Aparthotel 3*
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Also Known As:
Neptuno Aparthotel Hotel Costa Adeje
Neptuno Aparthotel Hotel Adeje
Neptuno Aparthotel Adeje
Neptuno Aparthotel Tenerife/Costa Adeje

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Heated Pool (24)
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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Kitchenette Restaurant Swimming Pool
Hotel Style
#9 Top resorts Hotel in Costa Adeje
Hotel Class
Number of rooms
106

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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