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All 37 Costa Adeje hotels

Neptuno Aparthotel

3.0 of 5 Resort   |   Calle Cataluna 3 | Urb. Torviscas Centro, 38670 Costa Adeje, Tenerife, Spain
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Ranked #34 of 37 Hotels in Costa Adeje
A recent review
3 of 5 stars reviewed 2 days ago
amt4two Scarborough, United Kingdom
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245 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
Scarborough, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I stayed at the Neptuno Aparthotel from the 18th of August for 10 days. The accommodation choice was made by another member of our group and after booking I was concerned to find many less than favourable reviews. On arrival we were warmly greeted and allocated our rooms. As I had booked later than the rest of my group I... More

Was this review helpful? Yes 3
London, United Kingdom
1 review
4 of 5 stars Reviewed 3 days ago NEW

I stayed at the neptuno for a week at the end of August was mine and my boyfriends first holiday together scared about the reviews got there and was lovely! Had a sea view from our balcony everything was clean update kitchen so looked pretty new, the staff were friendly and helpful as soon as we arrived, yes it is... More

Was this review helpful? Yes 3
Middlesborough, null, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I have just returned from Tenerife and our stay in the Neptuno. We read the reviews after we had booked here, so were well prepared for what we found. The hotel has well passed it prime and is certainly in need of some upgrading. The rooms are far from really well cleaned and the sand on the floor from the... More

Was this review helpful? Yes 3
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed here with a friend in August. Our room was lovely, everything was clean. We saw about 2 cockroaches and that's it! Don't let the reviews put you off from staying at this hotel. It's just people being snobby, it's only a 3 star hotel! Staff always kind and helpful. Definetly going back to this hotel!

Was this review helpful? Yes 2
Sheffield, England, United Kingdom
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago

If you like chasing cockroaches round your apartment, then go here. If you don't like to sleep while you are on holiday, then go here. If you enjoy shouting and people jumping in the pool all night, then go here. If you agree with people leaving towels on sun loungers at 8am and then going out for the day, without... More

Was this review helpful? Yes 8
Edinburgh, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

I am always a bit dubious about reviews on Trip Advisor and normally take them with a pinch of salt, but boy oh boy, do I wish I'd listened on this occasion! We booked our holiday through LowCostHolidays and were promised a 4 star accommodation in a great location, and within close proximity to the beach. How wrong was this!... More

Was this review helpful? Yes 1
Shipston on Stour, United Kingdom
2 reviews
3 of 5 stars Reviewed 1 week ago

Came back from staying here 2 days ago, overall our experiences were not too bad, apartments a little dated we stayed in room 142, nice sea view, clean (ish) no cockroaches, a few ants in the bathroom but we could live with that! good size apartment,good fridge,hob and microwave reception staff not overly helpful but Donna Frank and Stephanie who... More

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Was a bit nervous about coming here after reading some of the reviews but the hotel was brilliant! Our room was clean, the bedding was clean and we had clean towels! The only downside was there was no evening entertainment as such, only a couple of short shows every couple of nights, the staff were lovely too, couldn't fault them!... More

Was this review helpful? Yes 1
Plymouth, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed at Neptuno hotel for 1 week. There were three of us that stayed. I've listed below the positives and negatives. Positives: Apartments spacious and clean. Only one small cockroach - didn't see any other bugs in the apartment at all. Staff were friendly, especially when our toilet broke - they fixed it in just a few hours. The... More

Was this review helpful? Yes 1
Weston super Mare, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We have just returned yesterday from this accommodation for a 2 week stay...As many reviewers have said - we didn't pay for the Ritz so didn't expect it but OMG! The photos and facilities offered when you book are not representative of what you get...be really careful! Photos of the pool are VERY deceptive - this is taken from behind... More

Was this review helpful? Yes 3
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Additional Information about Neptuno Aparthotel

Address: Calle Cataluna 3 | Urb. Torviscas Centro, 38670 Costa Adeje, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Costa Adeje
Price Range (Based on Average Rates): $
Hotel Class:3 star — Neptuno Aparthotel 3*
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Also Known As:
Neptuno Aparthotel Hotel Costa Adeje
Neptuno Aparthotel Hotel Adeje
Neptuno Aparthotel Adeje
Neptuno Aparthotel Tenerife/Costa Adeje

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