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Neptuno Aparthotel

3.0 of 5 Calle Cataluna 3 | Urb. Torviscas Centro, 38670 Costa Adeje, Tenerife, Spain
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Neptuno Aparthotel
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Neptuno Aparthotel
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269 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
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5 reviews 5 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Clean and tidy apartment cleaned every day people on reception sorted the one small problem I had quickly only down side it is a stiff walk up the bank back from the beach also if you hire a car there is very little parking out front and the local police took great delight in having eight or nine motors took... More 

Was this review helpful? Yes 1
Tenerife, Spain
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed at the end of Nov for 4 nights. Room was filthy and though it was very spacy it was poor quality. Service from hotel staff was bordering on the unacceptable and manager was incredibly rude. 20 minute walk to Adeje which is uphill on return walk. My advice to fellow travellers is not to touch this place and spend... More 

Was this review helpful? Yes 3
Doncaster, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Very basic studio apartment and bedding had seen better days. Not very well equipped kitchens if you like to eat in. No air conditioning so make sure you order a fan. Lots of plus points though - lovely pool area and lots of sunbeds, free shuttle bus service to the beach, maids cleaned every day and the complex was kept... More 

Was this review helpful? Yes 2
Worcester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stopped at the Neptuno during the last week of November. The hotel was clean, quiet with friendly helpful staff. There was no major problems with the Hotel. It was a very pleasant enjoyable week. Could have done with a bigger hot water tank as the small one runs out of hot water quickly and the beds were a little... More 

Was this review helpful? Yes 1
Manchester, England, United Kingdom
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We went here 15th November for a week. With these apartments you get what you pay for, if you are expecting five star hotel for three star money then you will be disappointed. We was given the keys to our room straight away on arrival, and the man on the desk was very helpful explaining the free bus and also... More 

Was this review helpful? Yes 1
Senior Contributor
37 reviews 37 reviews
30 hotel reviews
126 helpful votes 126 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here in September. Weather was amazing which made the holiday even better. Overall the apartments were adequate but very dated and the complex is a little run down eg alot of broken tiles around the complex, paint peeling off. The 1-bed apartment was spacious with a good balcony overlooking the Laguna Park complex, and the sea. Nice to have... More 

Was this review helpful? Yes 1
Carlisle, England, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 11, 2014

I have been here twice the 1st time was may 2014 and we loved it had a great room enjoyed the whole stay the little bakery down the road is lovely, the 2nd time was September 2014 this time wasn't so good room was in low down, but we only use it as a base as it is a cheap... More 

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed November 6, 2014

just got back the hotel could be so much better but the rooms are just to dirty the room smelt had ants the floors were dirty there was cob webs the towels smelt the cleaners would come in empty an ashtray leave a roll of toilet paper and thats it. The whole time we was in the room we felt... More 

Was this review helpful? Yes 1
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 4, 2014 via mobile

I have returned today Nov 2014 and can honestly say I was pleasantly surprised with Neptuno hotel. The apartment was lovely and spacious and clean, it isn't the best but on a budget more than acceptable. I was disappointed that the restaurant was closed and the tavern during our week stay, but the pool area offered snacks and light meals.... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 2, 2014

Stayed for 10 days on a family holiday and thoroughly enjoyed myself. Although it was up the hill and about a 15 minute walk from the main place would totally recommend it to anyone. The rooms were very spacious and clean and the staff were very friendly. We are booking again for next year.

Was this review helpful? Yes 1
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Additional Information about Neptuno Aparthotel

Address: Calle Cataluna 3 | Urb. Torviscas Centro, 38670 Costa Adeje, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Costa Adeje
Price Range (Based on Average Rates): $
Hotel Class:3 star — Neptuno Aparthotel 3*
Number of rooms: 106
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Also Known As:
Neptuno Aparthotel Hotel Costa Adeje
Neptuno Aparthotel Hotel Adeje
Neptuno Aparthotel Adeje
Neptuno Aparthotel Tenerife/Costa Adeje
Hotel Style:
#10 Top resorts Hotel in Costa Adeje

442 photos of this hotel

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Pool/beach area (25)
Hotel & grounds (19)
Room/suite (17)
View from room (17)
Dining (6)
Bathroom (10)
Other (33)

Expert photos: Taken by TripAdvisor travel experts

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Amenities (39)
Apartment (77)
Heated Pool (24)
Pool (27)
Restaurants and Bars (14)
Studio (58)
The Hotel (76)

Management photos: Courtesy of the property manager

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Other (1)
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