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Isla Bonita

4.0 of 5 Avda Bruselas 8, 38670 Costa Adeje, Tenerife, Spain (Formerly Adonis Resorts Isla Bonita)
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Isla Bonita
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Isla Bonita
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748 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Tiddington, United Kingdom
2 reviews
3 of 5 stars Reviewed yesterday NEW

Just found this site and wish to share my views. My husband and I stayed here in August, 2014. It was a last minute bargain, so didn't pay too much for this holiday, thank goodness. It is not a 4 star at all. When you first walk in it is like a prison block, very depressing. Rooms shoddy, old furniture,... More

Was this review helpful? Yes
solihull
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

I stayed for five nights with a friend, we got to the hotel around 8.30pm, we had to leave a deposit, which was not advised when booking, (for breakages). We were told it was a sea view suite, it was certainly not either, the room was just so basic, tiles cracked, curtains hanging off the rails. The cleaners did come... More

Was this review helpful? Yes 2
DireccionIslaBonita, Director de Relaciones Públicas at Isla Bonita, responded to this review

Dear madam /sir, We want to thank you for your comment. Feedback helps us to improve our services. We are sorry to read that we did not meet your expectations. We have taken note of your comments and will see what we can do to improve. Please get in touch with us through our e-mail: manager.islabonita@mphmcanaries.com Kind regards, The Hotel... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My partner and I stayed at Isla Bonita for 1 week 04th September till 11th. As we were on a budget we did not expect much from the hotel. We were placed in room 117A, first impression is dated and dull, we had a view from our balcony of some bins and our door opened onto the back of the... More

Was this review helpful? Yes 1
DireccionIslaBonita, Director de Relaciones Públicas at Isla Bonita, responded to this review

Dear madam / sir, We would like to thank you for your friendly comment. Feedback helps us to improve our services and we are pleased to read that we have met your expectations. We are happy you enjoyed your stay and hope to see you again soon. Kind regards, The hotel management More

Leicester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

First impression was alarming, we were horrified by the hotels shoddy appearance and it did look very much like a prison. We tried not to let this get us down and we did have a good stay, but there are many things that need improvement, pool towels poor quality and charges made for changing towels was something we had never... More

Was this review helpful? Yes 2
DireccionIslaBonita, Gerente at Isla Bonita, responded to this review

Dear madam /sir, We want to thank you for your comments as your rating helps us to improve our services. We are sorry to read that we have not met your expectations. We have taken note of your suggestions and see what we can do to improve. Please get in touch with us through our e-mail: manager.islabonita@mphmcanaries.com Kind regards, The... More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Just come back from a 10 day stay at the Isla Bonita, 11 of us in total. First of all don't believe everything you've read on here ....if you're expecting a genuine 4 star hotel, this is not for you. It's a 3 star Ok, negative bits.... The hotel needs a paint..... It's a little prisonesque and old There is... More

Was this review helpful? Yes 2
DireccionIslaBonita, Gerente at Isla Bonita, responded to this review

The hotel management Dear madam/sir, We would like to thank you for your extensive and positive feedback as it will surely help future guests to get an overall idea of the hotel. We are looking forward to your next stay. Kind regards, The hotel management More

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We are on our final day. . Under no circumstances believe this hotel to be 4*..at a push its a 2/3*, the rooms are incredibly basic. . Although clean, you will find nothing complimentary in them. .not even a dressing table! We were unfortunate with getting rain.. but didnt expect it to come into our room through a shut window.... More

Was this review helpful? Yes 3
DireccionIslaBonita, Gerente at Isla Bonita, responded to this review

Dear madam /sir, We would like to thank you for your stay with us and your feedback. We have taken note of your comments in order to improve our service. We apologize if during your stay at any time the service has not been as expected. Please get in touch with us through our e-mail: manager.islabonita@mphmcanaries.com Kind regards, The Hotel... More

Scotland, United Kingdom
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

I have recently returned from this hotel and can only describe it as being the poorest quality hotel I have ever stayed in, definitely not a 4 star, food poor, having to wait on tables, cutlery, and food be replenished. The room 229A overlooks the bins and the smell is disgusting, and the hotel is in need of a complete... More

Was this review helpful? Yes 3
DireccionIslaBonita, Gerente at Isla Bonita, responded to this review

Dear madam /sir, We would like to thank you for your stay with us and your feedback. We have taken note of your comments in order to improve our service. We apologize if during your stay at any time the service has not been as expected. Please get in touch with us through our e-mail: manager.islabonita@mphmcanaries.com Kind regards, More

Bexley, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

Had a lovely holiday here in September. 2-12 10 nights here. It doesn't look the best but if you want it to look like a palace go for a 5 star hotel. Theirs morning wrong with this hotel. Good things about the hotel; - entertainment are absoloutly. Brilliant, the animation team were lovely, made out holiday actually miss them, keep... More

Was this review helpful? Yes
DireccionIslaBonita, Director de Relaciones Públicas at Isla Bonita, responded to this review

Dear madam/sir, Thank you for your feedback. We have taken note of your suggestions and would like to thank you for comments, as it helps us to improve our services. We are happy in overall you have enjoyed your stay and hope to see you back in future. Kind regards, The hotel management More

Moira, United Kingdom
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Booked this hotel as a last minute birthday treat for my daughter went with Jet 2 after quering price from a comparison website which was £110 cheaper per person ,we rechecked price with Jet2 adviser and were assured it was 4 star all inclusive and they could find no cheaper price.. On arrival at the hotel my worst fears realised... More

Was this review helpful? Yes 3
DireccionIslaBonita, Gerente at Isla Bonita, responded to this review

Dear madam /sir, We want to thank you for your comment. Feedback helps us to improve our services. We are sorry to read that we did not meet your expectations. We have taken note of your comments and will see what we can do to improve. Please get in touch with us through our e-mail: manager.islabonita@mphmcanaries.com Kind regards, The Hotel... More

Dublin, Ireland
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I stayed in this place from 11/10/14 -18/1014 and i could not believe my eyes. Our first impressions was its like a jail, dull, dreary and in bad need of a total overhaul. On arrival at our room i opened the door looked in and walked back to receipition, told them i could not stay in that room A134 it... More

Was this review helpful? Yes 4
DireccionIslaBonita, Gerente at Isla Bonita, responded to this review

Dear madam /sir, We would like to thank you for your stay with us and your feedback. We have taken note of your comments in order to improve our service. We apologize if during your stay at any time the service has not been as expected. Please get in touch with us through our e-mail: manager.islabonita@mphmcanaries.com Kind regards, The Hotel... More

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Additional Information about Isla Bonita

Address: Avda Bruselas 8, 38670 Costa Adeje, Tenerife, Spain (Formerly Adonis Resorts Isla Bonita)
Location: Spain > Canary Islands > Tenerife > Costa Adeje
Price Range (Based on Average Rates): $
Hotel Class:4 star — Isla Bonita 4*
Number of rooms: 437
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Also Known As:
Adonis Resorts Isla Bonita Hotel Costa Adeje
Isla Bonita Tenerife/Costa Adeje
Jardin Isla Bonita
Hoteles Isla Bonita Jardin Hotel
Isla Bonita Hotel Tenerife

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