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All 37 Costa Adeje hotels

Isla Bonita

4.0 of 5 Resort (All-Inclusive)   |   Avda Bruselas 8, 38670 Costa Adeje, Tenerife, Spain (Formerly Adonis Resorts Isla Bonita)
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Isla Bonita
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47%
Ranked #33 of 37 Hotels in Costa Adeje
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672 reviews from our community

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14
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
Suffolk, United Kingdom
1 review
2 of 5 stars Reviewed yesterday NEW

After setting out early in the morning and arriving at the hotel at 11am thinking great get booked in get unpacked then chill out and start our holiday . but nearly 5hours later still waiting for our room. oh well thought sit in prison courtyard have a few drinks pass the time away but as drinks were lacking spirit that... More

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2 reviews
4 of 5 stars Reviewed yesterday NEW

Just stayed a week in costa adeje with my partner and was pleasently suprised by the room and facility. Clean big room and pool was very nice and really enjoyed the food! It was a last minute cheap holiday so and get what you pay for, rooms bit dated and could do will some updating around the hotel but didnt... More

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Firstly, this hotel is over crowded, there is not enough staff for the amount of guests. Rooms were so poor and dated, air con didn't work, complained every day and every day there was an excuse. Was told there were no fans either. There were 4 of us in the room and we all did not sleep well for the... More

Was this review helpful? Yes 3
DireccionIslaBonita, Gerente at Isla Bonita, responded to this review

Dear madam /sir, We want to thank you for your comments as your rating helps us to improve our services. We are sorry to read that we have not met your expectations. We have taken note of your suggestions and see what we can do to improve. Please get in touch with us through our e-mail: manager.islabonita@mphmcanaries.com Kind regards, The... More

Wrexham, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Hotel clean but very dated,non existent air conditioning any where. Food very basic , no concierge or waiter service at any bar etc. I would rate this as a 3 star hotel. Read a lot of negative comments before booking, but thought hey it can't be that bad....I was informed while there that the hotel is trying to make as... More

Was this review helpful? Yes 1
DireccionIslaBonita, Gerente at Isla Bonita, responded to this review

Dear madam /sir, We regret not having met your expectations. Our main goal is that our customers feel welcome and apologize if it this, at any point of your stay, has not been the case. Please get in touch with us through our e-mail: manager.islabonita@mphmcanaries.com Kind regards, The Hotel Management More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW via mobile

We booked this as a cheap getaway and it's safe to say you get what you pay for! We arrived at the hotel and the staff on the front desk were quite unfriendly and queues were long. We spent ages looking for our room to get there and the electric not work. Which then we found out from other guests... More

Was this review helpful? Yes 2
DireccionIslaBonita, Gerente at Isla Bonita, responded to this review

Dear madam /sir, We would like to thank you for your stay with us and your feedback. We have taken note of your comments in order to improve our service. We apologize if during your stay at any time the service has not been as expected. Please get in touch with us through our e-mail: manager.islabonita@mphmcanaries.com Kind regards, The Hotel... More

Portsmouth, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We stayed at the Isla Bonita from 6th to 13th July 14, and will not be returning unless it has a major upgrade,on arrival you pay 60 euros in case of any damages to the room which we knew about,but if you don't know this it could take a chunk out of your money.You are given 2 tickets for pool... More

Was this review helpful? Yes 1
DireccionIslaBonita, Gerente at Isla Bonita, responded to this review

Dear madam /sir, We want to thank you for your comment. Feedback helps us to improve our services. We are sorry to read that we did not meet your expectations. We have taken note of your comments and will see what we can do to improve. Please get in touch with us through our e-mail: manager.islabonita@mphmcanaries.com Kind regards, More

Herefordshire, United Kingdom
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Took an age to check in and I had to pay a 60 Euro deposit. Food was the worse AI food I have seen/tasted and the queues at breakfast was ridiculous. Why should I have to pay to go out for a meal? That defeats what AI is all about. Pools were dirty and inflatables were not allowed, surely they... More

Was this review helpful? Yes 6
DireccionIslaBonita, Director de Relaciones Públicas at Isla Bonita, responded to this review

Dear madam /sir, We want to thank you for your comment. Feedback helps us to improve our services. We are sorry to read that we did not meet your expectations. We have taken note of your comments and will see what we can do to improve. Please get in touch with us through our e-mail: manager.islabonita@mphmcanaries.com Kind regards, The Hotel... More

Cambridge, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We are just back from having a weeks holiday at this hotel, staff where very helpful and friendly in the restaurant and the entertainment staff. Kids clubs where brilliant, but you had to pay for bouncy castle, pool and games machines, not all inclusive. You also had to pay for certain drinks, I am a southern comfort drinker and this... More

Was this review helpful? Yes 2
DireccionIslaBonita, Director de Relaciones Públicas at Isla Bonita, responded to this review

Dear madam / sir, We would like to thank you for your comment. Feedback helps us to improve our services and we are pleased to read that we have met most of your expectations. We are happy you overall enjoyed your stay and hope to see you again soon. Kind regards, The hotel management More

Bournemouth, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Have been coming to this hotel for many years and its standards remain constant. The food is excellent and varied. Apartments are spacious with large balconies and have been recently refurbished. There is even a fridge which even for all inclusive is really useful.

Was this review helpful? Yes 1
DireccionIslaBonita, Director de Relaciones Públicas at Isla Bonita, responded to this review

Dear madam/sir, We are happy you have enjoyed your stay with us and would like to thank you for your feedback, it has been very helpful. We hope to see you back in future. Kind regards, The hotel management More

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Additional Information about Isla Bonita

Address: Avda Bruselas 8, 38670 Costa Adeje, Tenerife, Spain (Formerly Adonis Resorts Isla Bonita)
Location: Spain > Canary Islands > Tenerife > Costa Adeje
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Isla Bonita 4*
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Also Known As:
Adonis Resorts Isla Bonita Hotel Costa Adeje
Isla Bonita Tenerife/Costa Adeje
Jardin Isla Bonita
Hoteles Isla Bonita Jardin Hotel
Isla Bonita Hotel Tenerife

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