Decided to take a weeks break away. The reviews, some good and some not, did not put us off going to the Isla Bonita. Admittedly the 60 euros that had to be paid on checking in came as a surprise, however we gave debit card details instead of handing over our currency. I can understand why they do this, it... more

we stayed last week,they take 60 euros when you get there as deposit against damage.two 60 year olds do a lot of that do they broken patio door not fixed all time we were there,and on ground floor.food worst all inclusive we have been on.always cold aimed at multi national visitors loads of fish,never saw any chicken.tenerife and staff brilliant... more

I had read lots of bad reviews about this place and thought that people were exaggerating but it did have quite a few faults and is definitely the worst all inclusive we have been on. It had good points though, the rooms were good nice with a living and bedroom area, massive double bed and good balcony. The weather was... more

just back from isla bonita had a fabulous time great location food excellent a great variety before we left i had read reviews on this hotel and they were not very favourable and i was very worried i need not have worried everything was first class the location is great and we had the best holiday ever we could not... more

Hotel was better than we expected. we found staff very friendly plenty to eat and drink, lovely room overlooking pool.Clean towels everyday. What more can i say, great value for the money. Couple from Cambridgeshire more

A group of 11 of us stayed there 7 - 14 Nov 2009, ages from 5 years to 65 years. Rooms clean and airy, cleaners absolutley super, cheerful and helpful. Reception staff friendly and knowledgeable. Hotel in a good area but terrible road noise and you will need to close the balcony windows at night if you have a road... more

This is definately not a 4Star - maybe 2 at most. The hotel is probably coming to the end of its life or maybe it felt like that to us? The food could have been very good had it been cooked properly and served hot - at best it was luke warm - plates were often dirty, cutlery when available... more

We have just returned from a week at this hotel. I almost cancelled due to the bad reviews - I am so glad I didn't. We had two rooms. I emailed ahead of time explaining that we were arriving late and that it would be nice if we could have two rooms next to each other and a pool view.... more

My husband and I went here to celebrate our 20th wedding anniversary, and were thrilled to find champagne and a card in our room on arrival. We stayed in block B and had a room on the top floor overlooking the pool area. Judging by other reviews, I'm guessing not all rooms had queen size beds! When we checked in,... more