Stayed at the Luabay 29th Jan to 5th Feb in my opinion this is a great hotel. It has been refurbished to a good standard. We were A/I and we found this a good deal with breakfast,lunch,evening meal and snacks in between no-one need go hungry. The food was above average for Spanish hotels, one downside the food was poorly... More

Thank you to the wonderful hard working staff from bar to restuarant cleaning, entertainment.just got back from a 3wk holiday sorry all you moaners could'nt fault it, if you want more you need to stay in a 5 star+pay more money!!!!!!!! instead of just sitting moaning get involved with the entertainmet Oscar he's great fun. Holiday is what you make... More

after reading the reviews we were worried about coming to the hotel. However on arrival the room was a good size, clean and had very comfortable beds. The balcony was a good size and overlooked the pool. We were on the 6th floor which we prefer although with one lift out of action for most of our stay we did... More

Just returned from the Luabay from a week stay was worried after reading all the negative reviews, but they were unfound. I think Dave from Wakefield was at another hotel!! We are quite fussy and yes you could nit pick. We had lovely holiday here, the restaurant staff were busy and working very hard but if you wanted anything they... More

We have stayed in a large number of 4/5 star hotels both in the UK and abroad and this one does not justify either a 4 star or Thomson Platinum rating, 2 star at most. The last reviews make me wonder if we stayed somewhere else. 1. Reception - the staff were rude and showed a lack of interest, they... More

We stayed at the Luabay at the end of January 2012 and like many others, had read the reviews before selecting this hotel. We found the hotel to be very clean, the staff helpful and the bar staff particularly cheerful. The restaurant was chaotic at times, but given that the hotel was full you really couldn't expect anything else. The... More

after reading many negative reviews here on tripadvisor, i very nearly cancelled my booking at Luabay, I have to say now that the previous negative reviews are a load of rot....yes i suppose my room could be called small, but it was quiet & kept clean every day, it also had a good walk in shower, yes the water will... More

Just got back from a 10 day stay at the Luabay. We were looking for a relaxing holiday with clean and modern surroundings, and this is what we got. 5 minute walk downhill to the resort, lots of bars and restaurants, 10 mins in a taxi to Los Cristianos which cost us 10 euros, and a slow walk back took... More

Only ever went once to the Esmeralda 14 years ago. The food wasn`t very good then and we ate out after 3 days. The Luabay group since taking over this hotel have worked wonders, The food is marvellous with Chefs cooking different food on 4 islands to meet all tastes. Salad bar and desert bar good as well. Hotel looks... More