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Jacaranda Hotel

4.0 of 5 Bruselas 4-6, 38670 Costa Adeje, Tenerife, Spain
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Jacaranda Hotel
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Jacaranda Hotel
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1,706 reviews from our community

Traveler rating
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683
567
35
5
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Glasgow, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We are a family of seven (three generations) who came to the Jacaranda for 14 nights over Chrstmas and New Year. We could not fault the place in any way whatsoever and we are genuinely bemused by such petty, negative comments that other people seem to write. It is a big hotel that is kept very clean. The staff work... More 

Was this review helpful? Yes 12
Cambridge, England, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed at the Jacaranda for 14 nights over the Christmas period. Staff were lovely & very professional at all times. Reception staff were under great pressure as it was the Christmas period, nevertheless they remained polite courteous and helpful whenever we needed any help. On arrival we were really disappointed that we didn't have any tea making facilities in... More 

Was this review helpful? Yes 3
2 reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

There were 10 of us(with a few that couldn't walk very far) and we stayed here half-board because we knew it was in a good spot for local amenities. I would say the rooms are above average, they are clean, a good size and have BBC1, ITV, Channel 4, Cbeebies. The beds were a little hard. The hotel is spotless... More 

Was this review helpful? Yes 6
Hotel Jacaranda D, The Management at Jacaranda Hotel, responded to this review

Dear Jason L, We are grateful for the constructive criticism because it helps us identify the weaknesses and shortcomings. We are sorry to hear that your holiday has not met your expectations in our hotel. We welcome your suggestions. Our chefs are always preparing varied and high quality dishes to suit all the tastes of our customers. In our restaurant,... More 

Largs, Scotland, United Kingdom
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed here for 5 nights, returning on 15 Jan. Would go back. Rooms comfortable and cleaned daily. We were all inclusive, good variety of food. Only complaint was sometimes food wasn't as warm as I'd have liked. Entertainment was good during the day, we participated in some of the activities and staff were good company, making us feel like... More 

Was this review helpful? Yes 6
Hotel Jacaranda D, The Management at Jacaranda Hotel, responded to this review

Dear Allison B, Thank you very much for your words. As you pointed out, Hotel Jacaranda is formed by a team of people who is characterized for being useful and pleasant with all the guests because we want them to feel like at home. Thank you for mentioning it. For our part, we would love to tell you to come... More 

Manchester, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here last year and was extremely impressed! Lovely hotel with great staff. The hotel was clean and always kept clean by the cleaners which came round. My room was facing the pool area with a great large balcony which you could happily sit on which I liked to do on an early morning. In the general the hotel... More 

Was this review helpful? Yes 4
Hotel Jacaranda D, The Management at Jacaranda Hotel, responded to this review

Dear lfh9, Thanks for writing a review of your stay at our hotel. We are very glad that Hotel Jacaranda has exceeded your expectations and that everything was of your liking. The entire staff of our hotel welcome your words and invite you to come back here in order to spend another great holiday. We will be waiting for you... More 

Wellingborough, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

The Jacaranda has many positive features and is good value. We stayed for ten days in December and paid extra for a pool - facing room. This was on the fifth floor on the upper terrace with a very sunny balcolny overlooking the pool and bar. The room was large with a good sized balcolny, bathroom and cupboard space. It... More 

Was this review helpful? Yes 2
Hotel Jacaranda D, The Management at Jacaranda Hotel, responded to this review

Dear dukew302, We are delighted that you enjoyed our rooms, food, hotel’s location and service. All the staff of Hotel Jacaranda thank you sincerely for your words. In all our rooms you can see many english television channels such as: Sky News,
CNN International, CNBC,
 BBC World, Bloomberg,
 BBC 1,
 BBC 2,
 ITV and Cbeebies. We are sorry that you didn’t... More 

Dublin, Ireland
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

In general the hotel was excellent, clean, excellent location, and the food was of a high standard. The only major problem, as guests because of our room location, was the loss of 3 nights sleep as a result of patrons of a local disco exiting and causing mayhem under our room, until 5am in the morning. Christmas eve was very... More 

Review collected in partnership with Co-operative Travel

Was this review helpful? Yes 4
Hotel Jacaranda D, The Management at Jacaranda Hotel, responded to this review

Dear Henry B, Thank you for your choosing our hotel. We are glad that you liked our hotel and its cleanliness as well as the food and our location. We feel sorry that you could not sleep because of external noises. We inform you that we are now working on this issue and hope to solve it soon. We hope... More 

Newcastle
Contributor
15 reviews 15 reviews
10 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As a family of 3 with an 8yr old daughter,we had an enjoyable stay on a.i, for a week over xmas (19-26th December 2014).As an avid tripadvisor member I had done my homework and already knew about the charges for wi fi mentioned in some reviews.The wi fi issue didnt bother us as we dont go on holiday to stare... More 

Was this review helpful? Yes 5
Hotel Jacaranda D, The Management at Jacaranda Hotel, responded to this review

Dear JeffreyT852, Thank you for your comment. We are very proud that you have underlined of our hotel its level of cleaning and maintenance, the cuisine, our program of entertainment activities and hotel's location. As you said, our kitchen is top quality and of great variety. You can also enjoy Show Cooking, live cooking just the way you like it,... More 

Glasgow, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for a week over new year for some winter sun. The location is not bad - 5 minutes walk from the seafront, plenty of shops and bars/restaurants around aimed at the core Northern European market. Very good breakfast and dinner buffets, especially if you like seafood, and the dining staff are efficient and friendly. Same goes for the... More 

Was this review helpful? Yes 5
Hotel Jacaranda D, The Management at Jacaranda Hotel, responded to this review

Dear Andrew L, Thank you for choosing our hotel. We are pleased to know that you liked our location, food and housekeeping. All our rooms have been recently renovated in order to provide a maximum comfort. We feel sorry that you did not like them. The free wifi service available in common areas is sufficient to perform daily activities such... More 

Bonn, Germany
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

That being said the room was basic but nice and clean. We stayed on the top floor so we had a great view of the ocean and not the pissy pool. The staff was really nice and gave reliable information. The internet sorry to say is non existent. To attract clients in this day and age wifi access has to... More 

Was this review helpful? Yes 3
Hotel Jacaranda D, The Management at Jacaranda Hotel, responded to this review

Dear John D, Thank you very much for your comments. As you said, all our staff are always friendly and helpful because we want to make feel our guests as if they were at home. Thank you for mentioning it. We offer a choice of the highest standards and variety, including the buffet in its main restaurant (breakfast, lunch and... More 

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Additional Information about Jacaranda Hotel

Address: Bruselas 4-6, 38670 Costa Adeje, Tenerife, Spain
Phone Number:
Location: Spain > Canary Islands > Tenerife > Costa Adeje
Price Range (Based on Average Rates): $
Hotel Class:4 star — Jacaranda Hotel 4*
Number of rooms: 563
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Also Known As:
Hotel Jacaranda Tenerife
Jacaranda Hotel Tenerife/Costa Adeje
Jacaranda Tenerife
Jacaranda Resort
Hotel Style:
#7 Top resorts Hotel in Costa Adeje
#20 Family Hotel in Costa Adeje
#21 Luxury Hotel in Costa Adeje
#23 Romantic Hotel in Costa Adeje

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