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Jacaranda Hotel

Hotel website
Bruselas 4-6, 38670 Costa Adeje, Adeje, Tenerife, Spain
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Jacaranda Hotel
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2,098 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (306)
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Newcastle upon Tyne, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

We have just arrived back from this hotel. Check in was quick and the receptionist very helpful. Our room was fine, lovely big bed and modern bathroom. There was a real issue with sunbeds the first 2 days but this now seems sorted and after that there was always plenty of beds available. Food was fine, cooked breakfasts not the... More 

Was this review helpful? Yes 3
Gloucester, United Kingdom
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My wife and I have stayed at the Jacaranda on a regular basis since about 2002, and our last visit was in October 2011. We have always loved the Jacaranda, and felt it worthwhile to celebrate our 30th wedding anniversary here in July 2015. In the main nothing much has changed, but a closer look indicates that a cost cutting... More 

Was this review helpful? Yes 6
HotelJacaranda, Manager at Jacaranda Hotel, responded to this review

Dear Mr DaveDonoghue, Thank you very much for taking the time to write this review as it will help us improving the quality of our services. We are truly sorry to hear that your experience was not entirely successful. Nevertheless, we hope that you had a pleasant stay at our hotel and a nice travel back home. As you mentioned... More 

A TripAdvisor Member
5 of 5 stars Reviewed 3 days ago NEW

Spent ten nights all inclusive 14th to 25th July 2015 staff very friendly and rooms excellent. The food was superb and a fantastic variety the restaurant always had room even as busy as it was peak season would recommend this hotel which caters for all

Was this review helpful? Yes 4
HotelJacaranda, Manager at Jacaranda Hotel, responded to this review

Dear Derrick, Thanks for your kind recommendation of our hotel. It is with great pleasure that we read that you were satisfied with our staff, rooms and gastronomy. We hope you had an splendid holiday among us and that you return very soon to Best Jacaranda. Kindest regards, The Director Best Jacaranda More 

Edinburgh, United Kingdom
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The jacaranda was brilliant. Our family holiday of 6 went all inclusive for a week and wish we could have stayed longer. The hotel was very clean, rooms were a good size, cleaned every day with a change of towels. Couldn't fault that staff at all, the waiter staff in the dining hall were great, table service at lunch and... More 

Was this review helpful? Yes 7
HotelJacaranda, Gerente at Jacaranda Hotel, responded to this review

Dear Mrs karinhanna, Thanks for the time spent in writing this nice review of your recent holiday at Best Jacaranda. We are thrilled that your holidays at our hotel were brilliant. At Best Jacaranda cleanliness, service and gastronomy are three of our strong pillars. Thanks for your words of praise. We are extremely happy to know your intentions of coming... More 

polmont
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We arrived for our two week break in the sun,first impressions are that the complex is very large and when you go up to floor 5 there is another pool bar and a further 3 smaller pools of various depths. Our room was on the 9th floor facing the sea and mountains to the back on entrance to our room,... More 

Was this review helpful? Yes 1
HotelJacaranda, Gerente at Jacaranda Hotel, responded to this review

Dear Mr bigkevPolmont, Thanks for sharing your opinion. We regret reading that we have not completely meet your expectations. The gastronomy options at Best Jacaranda are very extensive, trying to fulfill the tastes of our multinational clientele. Apart from that the usual snacks (pizza, chips, burguets, hotdogs, nuggets, etc) we also offer a wide selection of starters, mixed salads, crudités,... More 

Glasgow, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago

I heard loads of good reviews of this hotel before I went on holiday and like most people I wasn't sure if it would live up to my expectations - it did! The hotel itself although very big is easy to get your head around after a couple of days. It's very clean, in fact I don't think I seen... More 

Was this review helpful? Yes 4
HotelJacaranda, Gerente at Jacaranda Hotel, responded to this review

Dear Mrs Laura-Wilson-24, Thanks for taking the time to write this lovely review. We are delighted to know that the hotel have lived up to your expectations. We are grateful for your words of praise for the general cleanliness in the hotel, the convenient location, the friendliness of our staff and the variety of our food selection. At Best Jacaranda... More 

Birmingham, United Kingdom
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Just returned after 11 nights at Jaccaranda and at first was astounded watching people scurrying around at 3am in the morning (from my balcony) reserving sunbeds !! Was preparing to spend every day at the beach rather than fight for a bed. However management decided to block the beds off and open at 9.am after our third day, presumambly due... More 

Was this review helpful? Yes 1
HotelJacaranda, Gerente at Jacaranda Hotel, responded to this review

Dear Mrs Sharon19642015, Thanks for your kind recommendation. We are deligthed that you spent a fabulous holiday at Best Jacaranda and that you enjoyed our location. As you have pointed out, the hotel is now part of Best Hotels and we are progressively implementing all the standards of the chain. We are sure that you will not be dissapointed the... More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a great holiday at this hotel. The rooms were clean. The food was good and the staff were so friendly and helpful. The pool was busy but always managed to get a bed. The kids entertainment was good for the kids. Would go back.

Was this review helpful? Yes 4
HotelJacaranda, Gerente at Jacaranda Hotel, responded to this review

Dear Mrs Helen W, Thanks for your kind review. We are delighted to know that we met your expectations regarding your holidays at Best Jacaranda and that you would return. It is fantastic that you were satisfied with our gastronomy, staff and kids entertainment. All our team thank you for your words and look forward to welcoming you back again... More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

My Fiancée and I returned from Hotel Jacaranda today and I must say the hotel is very very good. Only thing that has stopped me from giving a 5 rating is the hotels inability to follow it's own rules regarding the ridiculous sun lounger reservation and what people wear to dinner! Really struggled to get a lounger, you'd have to... More 

Was this review helpful? Yes 3
HotelJacaranda, Gerente at Jacaranda Hotel, responded to this review

Dear Mr stevendavid1, Thanks for taking the time to write your views on your recent stay at Best Jacaranda. We are truly happy to know that you consider us a good hotel. Your encouraging words are greatly appreciated. It is fantastic that you enjoyed the special decorations that we prepared for you in your room on occasion of your birthay.... More 

Chester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I don't normally write reviews on anything but I thought I would write one for this hotel. I had a lovely stay at the Jacaranda. I am 20 years old and I travelled with my boyfriend who is also the same age. The hotel is located in a great place next to all the shops restaurant and a 5 minute... More 

Was this review helpful? Yes 4
HotelJacaranda, Gerente at Jacaranda Hotel, responded to this review

Dear Mr / Mrs charllando, Thank you for your lovely review. It is wondeful to know that you and your partner had such a wondeful stay among us. As you pointed out, Best Jacaranda is located in a privileged location, very close to the main touristic attractions, shops, bars, clubs, restaurants, theme parks and also the most popular beaches. We... More 

Hotel Review Summarization

What travelers say

  • Pool area(24)
  • Piano Bar(11)
  • Very good(6)
  • Animation Team(5)
  • Very clean(4)
  • Sun bed(4)
  • Fussy eater(3)
  • Min walk(3)
Questions? Get answers from hotel staff and past guests. Ask a question

944 photos of this hotel

Traveler photos: See what travelers like you saw

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Pool/beach area (192)
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View from room (71)
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Hotel & grounds (240)
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Room/suite (74)
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Dining (44)
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Family/play areas (9)
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Bathroom (12)
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Business center/function rooms (4)
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Other (247)

Management photos: Courtesy of the property manager

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View from room (4)
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Hotel & grounds (10)
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Pool/beach area (2)
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Room/suite (3)
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Business center/function rooms (1)
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Family/play areas (8)
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Other (23)
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