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All 23 Ranchi hotels

Le Lac Hotel

Line Tank Road | Behind Firaylal Chowk,Near Bargain Bazaar, Ranchi 834001, India
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Le Lac Hotel
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86%
Ranked #4 of 23 Hotels in Ranchi
A recent review
4 of 5 stars reviewed 2 weeks ago
aloksingh78 Jamshedpur, India
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36 reviews from our community

Traveler rating
    13
    18
    4
    0
    1
See reviews for
9
2
5
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Jamshedpur, India
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Reached hotel on 1st September evening. Check in was swift. Room was nice. One weighing scale was also present. Attended the program in banquet hall. Service there was good. Morning breakfast was nice. The safe box was kept in cupboard with no lights so could not read the operating instructions and didn't use it. Wooden floor in the room made... More

Was this review helpful? Yes
Jamshedpur, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Good for short trip....slip quality is ok....food is not good....they didn't provide complementary airport/railway transfer though this is included. Even after asking for this they didn't respond. Staff are courteous. I found insects in the mouth freshener bottle placed in the table. I told the staff and they replaced it.

Was this review helpful? Yes 1
LELACRanchi, Guest Relations Manager at Le Lac Hotel, responded to this review

Dear Guest, Greetings From Le Lac Hotel, Ranchi Thank you for your detailed feedback here on Trip Advisor. Your feedback is really important to us and it will held us improve on our shortcomings.Our chef and F&B Manager has already taken note of your complaints and we are assuring you that such incidents will not happen again. I have also... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

One of the worst experience I have ever had...AC was not working and they don't even have any fan in the hotel rooms.. Windows were jammed...no air...it felt like a cage in a zoo...staff should have informed at the time of booking or check in about the AC not working...staff not cooperative at all...checked out after 3 hours coz the... More

Was this review helpful? Yes 1
LELACRanchi, Guest Relations Manager at Le Lac Hotel, responded to this review

Dear Guest, Greetings from Le Lac hotel, Ranchi!!!! First of all we are extremely sorry for the inconvenience caused to you during your stay due the the snag in our centralized AC system. We would also like to mention that we had already informed every guest during check in/in house including yourself that there will AC problem till evening. As... More

Kolkata (Calcutta), India
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 26, 2014

The hotel offers excellent hospitality. Quick check in little late at night followed by quick service trough in room dining. Fantastic buffet breakfast spread & friendly service. Nice house keeping, hotel is well maintained at every corner. Had a wonderful stay..

Was this review helpful? Yes 1
LELACRanchi, Guest Relations Manager at Le Lac Hotel, responded to this review

Dear Guest, Greetings From Le Lac Hotel, Ranchi Thank you for the feedback which will motivate us to keep us the standards. We are glad you enjoyed your stay with us. We look forward to having you back again. Thanks & Regards More

Patna, India
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 6, 2014

Great ambiance, great hospitality, standard and clean rooms, the only concern is the buffet and the breakfast they offer. If the food quality improves they can be the best in ranchi. Dont forget to use the weighing machine kept in your room .

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LELACRanchi, Guest Relations Manager at Le Lac Hotel, responded to this review

Dear Guest, Greetings From Le Lac Hotel, Ranchi Thank you for your detailed feedback. We are glad you enjoyed your stay with us. Your feedback is really important to us. We have already instructed our chef to do the needful to make your stay with us a more pleasurable experience next time around. We look forward to having you back... More

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 16, 2014

I stayed at the Le Lac earlier this month. Its a good budget hotel around 25 minutes away from the airport . Its next to the Ranchi lake. Although the lake isn't maintained at all, still it provides for a decent view from the rooms. The in room dining food was good and there were nearly all cuisines to choose... More

Was this review helpful? Yes 1
LELACRanchi, Guest Relations Manager at Le Lac Hotel, responded to this review

Dear Guest, Greetings!!!! Thank you for your feedback here on trip advisor. We are glad you enjoyed your stay with us. Your concern about the breakfast has been noted and we will be making the required changes to make your stay more pleasant. We look forward to having you back again in near future. Thanks & Regards More

Chennai (Madras), India
Contributor
11 reviews 11 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 1, 2014

The thing that you speak about first is the service. I had booked through a travel site, and i had to extend my stay for additional day. The Front Office Team was very non fussy and was very helpful in extending the stay at the same rates. We had got a lake facing room. Large room, and with a large... More

Was this review helpful? Yes 1
LELACRanchi, Guest Relations Manager at Le Lac Hotel, responded to this review

Dear Guest, Greetings from Le Lac Hotel, Ranchi!!!! We apologize for the delay in response and thanks for posting your feedback here on Trip Advisor, Your review is valuable to us and we are delighted to know that you enjoyed the stay with us.We recommend that you use our wellness center for your next visit. We look forward to having... More

Hyderabad, India
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 1, 2014

last month I had stayed there for couple of days, It was booked through my company. It was really great experience from the front office staff to service staff. There was little Power problem, it was continuously coming and going. I think that's a biggest challenge in Ranchi. Staff were very cooperative. Food need little improvement, but it was good... More

Was this review helpful? Yes 1
LELACRanchi, Guest Relations Manager at Le Lac Hotel, responded to this review

Dear Guest, Greetings from Le Lac Hotel, Ranchi!!!! We apologize for the delay in response and thanks for posting your feedback here on Trip Advisor, Your review is valuable to us and we are delighted to know that you enjoyed the stay with us.We deeply regret the power problem you faced during your stay at the hotel. We look forward... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 14, 2014

"Positive: This is an excellent hotel. Service is friendly and natural. We had a lake view room with more facilities than most comparable hotels. Excellent bathro..." Very friendly staff (especially Mr. Abhishek & Mr. Kaushik at the reception, Thank you!).Efficient service in the breakfast accommodations, excellent concierge, nice receptionists, good room service nice gesture!.Excellent Food.. Negative: Some in mini bar,and... More

Was this review helpful? Yes 1
LELACRanchi, Guest Relations Manager at Le Lac Hotel, responded to this review

Dear Guest, Greetings from Le Lac Hotel, Ranchi!!!! We apologize for the delay in response and thanks for posting your feedback here on Trip Advisor, Your review is valuable to us and we are delighted to know that you enjoyed the stay with us. Your motivation will keep us serving you better We look forward to having you at Le... More

Dhanbad, India
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 1, 2013

towel in the room was torn, did not expect such treatment from housekeeping. no torn towel should be used. bathroom in the lobby was dirty, toilet papers were littered all around. there is no direction or sign board to locate the hotel.

Was this review helpful? Yes 3
Mohd A, Manager at Le Lac Hotel, responded to this review

Dear Guest Greetings from Le Lac Hotel Ranchi !!! Firstly I would Like to Thank You for taking the time to advise of your recent stay at Le Lac Hotel Ranchi.It is only through a feedback such as yours that we are able to maintain and indeed where necessary improve upon the service that we provide to our valued guests.... More

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Additional Information about Le Lac Hotel

Address: Line Tank Road | Behind Firaylal Chowk,Near Bargain Bazaar, Ranchi 834001, India
Location: India > Jharkhand > Ranchi
Price Range (Based on Average Rates): $
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