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Iberostar Cristina

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Traveler (1532)
Room & Suite (269)
Videos (2)
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About

#6 of 84 hotels in Playa de Palma
Location
4.5
Cleanliness
4.6
Service
4.5
Value
4.3
Travelers' Choice
En nuestro hotel de 4 estrellas, ubicado a solo 5 minutos de la Playa de Palma, todo está diseñado para ofrecerte una experiencia excepcional: desde el emocionante Star Camp y las diversas actividades para los niños, hasta las pistas de tenis y pádel para los amantes del deporte, e incluso instalaciones especializadas para los ciclistas. Relájate en el SPA Sensations, sumérgete en la piscina exterior o interior climatizada, y experimenta un entorno sostenible. Nuestro compromiso ambiental se refleja en la reducción total de emisiones de CO2 y en la generación del 100% de nuestra electricidad a partir de fuentes renovables. Además, disfruta de Honest Food en nuestro restaurante buffet, Els Molins, donde la cocina natural, fresca y casera resalta los auténticos sabores de la región. Vive una escapada perfecta que fusiona diversión y conciencia ambiental.
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Property amenities
Street parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Tennis court
Children Activities (Kid / Family Friendly)
Wifi
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast buffet
Kid-friendly buffet
Outdoor dining area
Snack bar
Poolside bar
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Kids club
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Baggage storage
Concierge
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Private balcony
Safe
Flatscreen TV
Bath / shower
Hair dryer
Telephone
Wardrobe / closet
Private bathrooms
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Room types
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Modern
Business
Languages Spoken
English, French, Spanish, Catalan and 1 more
4.5
4.5 of 5 bubbles2,174 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Iberostar Cristina stands out for its prime location near the beach and vibrant shops, a hit among families and convenience-seeking travelers. The hotel's cleanliness is widely celebrated, with guests enjoying pristine rooms and immaculate pools. While offering good value with reasonably priced drinks and meal options, some amenities may incur extra costs. The variety of pools and entertainment, alongside beach access, constitute the hotel's praised amenities. The service shines with staff known for their warmth and attentiveness. Guests also delight in the inviting atmosphere and well-equipped, spacious rooms.
Location
Convenient
Atmosphere
Inviting
Rooms
Spacious
Value
Reasonable
Cleanliness
Immaculate
Service
Attentive
Amenities
Outstanding
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2,174Reviews261Q+A100Room tips
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Leonard N wrote a review Mar 14
1 contribution1 helpful vote
The hotel was clean but must be refurbished. 4 ⭐️ HOTEL with GRUNDIG TV (20 years old ) You have to pay for everything ! Tap water you have to pay Coffe you have to pay 1 euro per day for each guest to stay in Mallorca . Drinks at bar are crazy expensive (12 euros for a gin tonic ) Ask for price before order ! So , my general idea is that you should ask everything before you book. My experience was not the best unfortunately, as we were in most of the cities in Spain and always amazed! In fact Mallorca as a place is a rip off ! We will never comeback!
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from online experience Iberostar, Owner at Iberostar Cristina
Responded 4 days ago
Dear Leonard, Thank you for choosing Iberostar for your holiday and for sharing your feedback. We are sorry to hear that your stay did not live up to all your expectations, as it is our goal to ensure all our guests leave with pleasant memories and provide the highest quality experiences that we are characterised by, offering a wealth of modern facilities and services to choose from. We regret if this was not the impression received, and we appreciate your helpful feedback, as it is through constant dialogue with our guests, that we can always be made aware of their particular wishes and preferences and thus ensure their well-being and satisfaction while staying at our hotel in the future. Once more, we thank you for your review, and we wish you all the best. Kind Regards, Quality Manager, Iberostar Cristina
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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David C wrote a review Dec 2023
London, United Kingdom379 contributions284 helpful votes
Hotel's Favorite
Excellent five night stay in December. Service was very good even when busy as two public holidays during our stay. Though food was very good too for a buffet with wide choice of dishes and some prepared to order. Beer and house wine were good too. Bakery and cakes were the best I've had on AI basis. The limit on alcoholic drinks was mentioned to us - we were aware of the legal restrictions. Hotel is 15 minutes from the airport and cost €20 by taxi. Bus route A2 goes from airport and there is a bus stop by the hotel - fare €5 each. There is also bus route 25 which goes to the city centre and runs every 10 - 15 minutes and takes around 20 minutes. Cost is €2 per journey but we bout a €15 10 journey bus ticket from a machine in the city. There is plenty to see in Palma and well worth a visit. Cathedral is magnificent and 25 bus stops there and also at the main station where the historic Soller electric railway has a terminus. This is a must for transport fans.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from online experience Iberostar, Owner at Iberostar Cristina
Responded Dec 13, 2023
Dear David, We would like to thank you for taking the time to share your impressions of your stay with us. It is of great importance to ensure that our guests have a holiday to remember and we are, therefore, thrilled by your evaluation and trust you have taken some excellent memories home with you. Again, we thank you for sharing this fabulous review of our hotel and we hope to welcome you back again in the not too distant future. Best Regards, Quality Manager Iberostar Cristina
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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KattyT2146 wrote a review Mar 7
Lancashire, United Kingdom50 contributions57 helpful votes
We stayed for 4 nights at the end of February, we were given a pool view room and this had everything we needed, clean and comfortable. All the staff we met were friendly and helpful. The breakfast was excellent, a huge choice of items. It was good to see so many local and traditional items. It was busy in the restaurant, we always found a nice table and the staff were efficient when clearing the tables and worked with smiles! We used the indoor pool, it was busy with families enjoying their holidays which was understandable as the weather was quite cool and wet when we were there. We thought that the refill station for drinking water was a great idea, it saved carrying heavy bottles of water from the shop and saved using unnecessary plastics. It was 12 years since we had visited this hotel, we enjoyed it then - I think it is even better now. Great location, easy to use the local buses from the airport and into Palma , bus stop Balineari 10 is right on the corner of the hotel, and the beach is only a 2 minute walk away.
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from online experience Iberostar, Owner at Iberostar Cristina
Responded 1 week ago
Dear Sammy, Thank you for your loyalty to Iberostar and for sending us your review of your holiday at our hotel. We are thrilled that your stay was enjoyable and are pleased you have taken some wonderful memories home. Furthermore, we appreciate your recognition of Iberostar´s commitment to sustainability, having implemented numerous eco-friendly initiatives, such as providing water dispensers and eliminating single-use plastics in our hotels. We would be happy to welcome you back to Iberostar in the future, and until then, we wish you the best. Kind Regards, Quality Manager, Iberostar Cristina
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Happytraveller wrote a review Mar 1
7 contributions3 helpful votes
What an amazing hotel, we have stayed in lots of 5 star hotels that do not come close to this one. The location is great, just a 5 minute walk to the beach and lots of shops and restaurants very close too. Palma is 15-20 euros in a taxi, if you like shopping FAN shopping centre is close by with a large carrefour supermarket and lots of shops and restaurants, taxi is around 12 euros. There are activities throughout the day including bingo and cocktail making and in the evening live shows and a mini disco for children. The service is amazing from the reception, cleaners, maids, bar and restaurant staff. Special mention to Sofia the Assistant Manager she is an asset to Iberostar, she takes time out of her day to ensure everyone is enjoying their holiday and quickly deals with any issues. Thankyou for an incredible stay we will most certainly be back again! Rooms: 5/5 | Service: 5/5 | Location: 5/5 Rooms Family room with pool view is huge and has a seperate bedroom, the main room has a small fridge, microwave and dining table. The bathroom is a good size with large walk in shower and double sink. The rooms are cleaned every day to a really high standard. Food & drinks The food is incredible, the quality is the best buffet ever, honestly the choice and quality is amazing. There is a theme every night. A special mention to Lorenzo who always had a huge smile on his face to welcome us to the restaurant every evening. The bar staff are amazing, you do not have to wait long for a drink even when it is busy. Hotel highlights Luxury, Kid-friendly
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from online experience Iberostar, Owner at Iberostar Cristina
Responded 2 weeks ago
Dear guest, Thank you for these kind words, we are very happy that your experience was so positive at our Iberostar Hotel, please come back again soon. Kind regards, Quality Manager Iberostar Cristina
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Alan R wrote a review Feb 2024
Northumberland80 contributions84 helpful votes
Arrived on on early flight with Jet2 with a quick transfer to the hotel. This is where things start to disappoint - unable to get into our room till 3pm. Although we were able to access the restaurant and the cafe bar it still seemed an eternity before we could get into our room. The children were tired but were keen to use the indoor pool as the outside pool was fenced off as was the playground. Reception staff failed to provide details of the hotel facilities and how the all inclusive system worked. Luckily a previous reviewer provided the details so we knew it was only three drinks per adult at lunch and at dinner in the restaurant ONLY! Snacks were provided in the cafe bar which were very nice however most guests were able to help themselves although not on the all inclusive deal. Busy meal times at breakfast and dinner but fairly quiet at lunch - guests on the all inclusive package. The food was always well presented and tasty but could have been hotter. Variety of deserts with ice cream, all self service. This was the only time the children were able to have an ice cream. On a couple of occasions it was difficult to get served your drinks and it did feel as though staff were avoiding eye contact so you could place your order. The room was a good size with two patio doors on to a large patio (family suite) and the bathroom had a large shower with toiletries provided. Towels were of a good standard and replaced daily. Housekeeping did an excellent job with all areas of the room. Although we have been to other Iberostar hotels where everything was great I do not anticipate returning to this particular hotel.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
Room Tip: Don’t go all inclusive!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from online experience Iberostar, Owner at Iberostar Cristina
Responded 2 weeks ago
Dear Alan, Firstly, thank you for your loyalty to Iberostar and for taking the time to write about your recent experience. We regret that your stay did not live up to all your expectations on this occasion and would like to mention as indicated on our website, that check-in is at 15:00 and the Playa de Palma area is under the Balearic law that regulates alcohol consumption in all-inclusive establishments, limiting the number of alcoholic beverages consumed per day. We apologise if this information did not reach you earlier and for any inconvenience caused. Furthermore, our staff are known for their attentive and proactive service and are happy to assist with any enquiries or concerns. However, please rest assured that we will pass on your observations to the corresponding teams for their consideration and evaluation, as the satisfaction of our guests is of the utmost importance.  On the other hand, we are thrilled you enjoyed our exquisite culinary offer and your modern room. We would like to thank you once more for your review and hope to have the pleasure of your company with us again at Iberostar.  Kind Regards, Quality Manager, Iberostar Cristina
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Susan P wrote a review Feb 2024
Nottinghamshire, United Kingdom10 contributions
Hotel OK food great room nice. The only thing I found annoying is that there is a couple of waiters in the restaurant that ignore the British and go straight to the Germans to serve first, so I try not to talk so I can be served. Other than that, I had a good time even though the weather wasn't good.
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Date of stay: February 2024Trip type: Traveled with family
Room Tip: Try to learn German
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from online experience Iberostar, Owner at Iberostar Cristina
Responded 4 weeks ago
Dear Susan, Thank you for choosing Iberostar Cristina for your holiday and for sharing your opinion. We are delighted our culinary selection and modern rooms were to your satisfaction. On the other hand, we regret we were unable to fulfil all your expectations and would like to mention that, as an international hotel chain, we welcome all of our guests from all over the world with open arms. Furthermore, our staff are known for their courteous service and strive to conquer all our guests with the personalised treatment that identifies us. We apologise if this was not the impression you received at all times and appreciate your feedback. We hope we will remain in your future holiday plans to provide you with the seamless holiday experiences we are characterised for, and we thank you again for your review. Best Regards, Quality Manager, Iberostar Cristina
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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daniel l wrote a review Jan 2024
1 contribution
Excellent hotel with great staff, the nicest staff I ever encountered, great food, great suite, all in all one of the best hotels in Mallorca for sure. The indoor pool is great always warm, the sauna is awesome and you are treated as a king and queen.
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Date of stay: January 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from online experience Iberostar, Owner at Iberostar Cristina
Responded Jan 19, 2024
Dear guest, Thank you very much for allowing us to serve you for your honeymoon and for sharing your heartwarming review. It is truly a pleasure to know that you enjoyed your holiday at our establishment. We hope to have the honour of serving you again, and until then, we wish you all the best and many happy returns. Kindest Regards, Quality Manager, Iberostar Cristina
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Compass758181 wrote a review Jan 2024
1 contribution1 helpful vote
8 day hiking and sightseeing trip with a small group. Hotel was used as a central location for day trips. Food at the buffet was excellent. Service at the bar was outstanding, Nory took great care of us! Rooms were OK. Limited storage space for clothing. Housekeeping was very good.
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Date of stay: January 2024Trip type: Traveled with friends
Room Tip: In the off season parking on the street was not a problem.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from online experience Iberostar, Owner at Iberostar Cristina
Responded Jan 15, 2024
Dear guest, Thank you for sharing your review with us. We are pleased that you enjoyed your holiday, and we will gladly take your helpful critique on board. It would be wonderful to serve you again soon and until then, we wish you the best. Kind Regards, Quality Manager, Iberostar Cristina
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jane G wrote a review Nov 2023
Santa Cruz de Tenerife, Spain15 contributions9 helpful votes
where do i start. fabulous hotel, excellent staff, fantastic food. all the staff from when you checked in to when you left were great. nothing too much for them. bar staff brilliant always a smile on their faces and great personalities all of them. we were half board the breakfast great choice english, continental different meats and cheeses, all types of milk and if like me i was in bread heaven. the only con was the indoor swimming pool was only 23 degrees - freezing to me. love it at least 3 degrees higher was a spa after all. thank you Hotel cristina we will be back!
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from online experience Iberostar, Owner at Iberostar Cristina
Responded Nov 27, 2023
Dear Jane, Thank you for sharing your positive assessment regarding your holiday at our Iberostar hotel. We would also like you to know that we are grateful for your helpful feedback and will gladly forward it accordingly on your behalf. Please come back again soon. Best Regards, Quality Manager, Iberostar Cristina
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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MelSorPar wrote a review Nov 2023
London, United Kingdom12 contributions15 helpful votes
+1
Great for relaxing and chilling more for the older crowd with limited activities whilst we were there (winter). Pros: Very close to the airport- 15 mins by car. Very clean - they generally do a great job of keeping the place clean & tidy. Close to the beach with plenty of shops and cafes on the beach front. 30 mins bus drive to Palma Town by bus (stationed just outside and to the left of the Hotel). 2 euros each way. Great choice of food that caters for most tastes - Mexican, Italian, Morrocan, Spanish theme nights. Very friendly staff and cleaners. Water refills stationed on every floor Smoke free although there is a dedicated room for those so inclined. Cons: Limited activities during the day (only one designated member of staff organising Yoga/Pilates & other events - shout out to Sean who was as enthusiastic as possible none the less. Night-time entertainment though good most of the time was lacking in grandeur and fairly limited. Not much enthusiasm from the guests generally who from my experience were quite reserved. Nothing to do after 10pm unless you go out of the hotel (would recommend ‘The Tabana Club’ up the road for an upmarket bar with a show & great ambiance). Standard rooms are small & pokey though clean and practical for the most part with a small balcony (no kettles in the rooms). Tip: Get a pool view if possible. Both outdoor & indoor pools were cold - so not very inviting. Alcohol was limited to meal times (3 drinks per guest) choice of wine, beer, Prosecco and sangria. (Alcohol free beer also available). Weather was unpredictable while we were there but not the hotels fault! ;) All in all a great choice if you’re more mature and looking for a peaceful, relaxing time, 30 mins from Palma Town and close to all the amenities. A slow pace and some great food options to boot.
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Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from online experience Iberostar, Owner at Iberostar Cristina
Responded Nov 21, 2023
Dear guest, We are pleased to learn that you had such a wonderful time with us and thank you for sharing your experience with others. We always welcome and value the ideas of our guests because with them we can achieve our goal of providing perfect holidays for them. Also, we will, of course, take note of your valuable feedback and will relay it to the appropriate departments for their consideration. Again, we thank you for this constructive review of our hotel and hope to be seeing you again soon. Best Regards, Quality Manager Iberostar Cristina
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$136 - $257 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
iberostar royal cristina hotel playa de palma, iberostar playa de palma, iberostar hotel royal cristina
FORMERLY KNOWN AS
Iberostar Royal Cristina
LOCATION
SpainBalearic IslandsMajorcaPlaya de Palma
NUMBER OF ROOMS
405
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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IBEROSTAR CRISTINA $175 ($̶2̶0̶2̶) - Updated 2024 Prices & Hotel Reviews - Playa de Palma, Spain

Frequently Asked Questions about Iberostar Cristina
Which popular attractions are close to Iberostar Cristina?
Nearby attractions include Platja de Palma (0.3 miles), Playa de Palma, El Arenal (0.2 miles), and Sportsbar Mallorca Acapulco (0.04 miles).
What are some of the property amenities at Iberostar Cristina?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Iberostar Cristina?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Iberostar Cristina?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Iberostar Cristina?
Yes, street parking is available to guests.
What are some restaurants close to Iberostar Cristina?
Conveniently located restaurants include Al Faro Beach, Capri Bar & Restaurant, and El Patio.
Are there opportunities to exercise at Iberostar Cristina?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Iberostar Cristina?
Yes, dry cleaning and laundry service are offered to guests.
Does Iberostar Cristina offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Iberostar Cristina?
The staff speaks multiple languages, including English, Spanish, French, German, and Catalan.
Are there any historical sites close to Iberostar Cristina?
Many travelers enjoy visiting Santuari de Cura (9.4 miles), Sa Llotja (6.0 miles), and Palau de l'Almudaina (5.8 miles).