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4.0 of 5 Hotel   |   C/ Llaut 34 | Apartat de Correos 29, 07600 Playa de Palma, Majorca, Spain
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Ranked #13 of 75 hotels in Playa de Palma
A recent review
3 of 5 stars reviewed 1 week ago
Pamela C Murrieta, California
  • Reviews (71)
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71 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
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English first
Murrieta, California
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Majorca was our second stop of our honeymoon...we chose this hotel without much research. This hotel was okay...small outdated rooms. Location was near the beach...but like the hotel in Ibiza this too was near all the partygoers!!! Hotel was right next to a major dance bar/club that everyone goes to...luckily our room was on the other side of that. Friendly... More

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Newcastle upon Tyne, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 16, 2014

This is an excellent hotel second to none. On entering it, you immediately notice that it is very clean, immaculate indeed! That standard of cleanness is reflected wherever you are within the hotel and throughout your stay. I do notice that staff work very hard to make that happen. Then, it's staff are very friendly and helpful, and pleasant. The... More

Was this review helpful? Yes 3
Olivertur, Director General at Neptuno, responded to this review

Dear guest, thank you for staying with us at the Hotel Neptuno and for recording your good comments of your recent stay.We are pleased to hear that you enjoyed staying at Neptuno Hotel. It is our main purpose that the clients feel like home and make the best publicity when they are back home. We hope to have the pleasure... More

Stoke-on-Trent, England, United Kingdom
20 reviews 20 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 23, 2013

We stayed here for one week and cannot fault it service excellent requested a room change which the did (for the better)food wonderful good choice and variety staff friendly and helpful rooms clean and comfortable right next to the beach.would we stay here again ?just for the hotel yes but location no way drinking Germans dominate the resort drinking all... More

Was this review helpful? Yes 5
Barnsley, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 17, 2013

This is one of the best hotels we have ever stayed at and we definitely recommend it! The staff are great and very helpful location is amazing couldnt wish for a better location! The food is fab and so much to chosse from! The room was great size and got cleaned every day! Had fridge, tv, safe and balcony massive... More

Was this review helpful? Yes 3
KarolMallorca, General Manager at Neptuno, responded to this review

Dear Martha, first of all we want to thank you for your recent stay in Neptuno Hotel and also for your time in writting this review. We are pleased to hear that you had a wonderful time with us. The hotel location, the staff, the food, the cleaning,.... are always the main points that the hotel clients named in their... More

14 reviews 14 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 27, 2012

We visited Hotel Neptuno in August 2012. The location is great, just across you have the sea. Our room was spacious and clean. It had a fridge (ex mini-bar) and a good wifi connection. Staff was friendly and there was a lot of choice on the buffet. While we had paid extra to have sea view, we just got a... More

Was this review helpful? Yes 4
KarolMallorca, responsible of quality department at Neptuno, responded to this review

Dear guest, thank you for staying with us at the Hotel Neptuno and for recording your comments in terms of your recent stay. We apologize for any inconveniences we have caused you and we are sorry because we could not comply your expectations during your stay. About the air condition we will like to inform you, that in the morning... More

boscobel, jamaica
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 13, 2012 via mobile

Pros: Very nice rooms. Incredibly thoughtful staff. Right on the beach. Boardwalk is super for walking, running, or biking. Very nice pool. Good breakfast. Unremarkable dinner. Cons: the HUGE club (the property next door) drew a very trashy clientele. From 1400-0500 expect to see large groups of stag parties acting ridicolous and trashing the pristine beach. The area kind of... More

Was this review helpful? Yes 2
Buffalo, New York
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 2, 2012

I stayed at this hotel at the end of April. Great staff, clean rooms, clean hotel, nice pool area, good food, great location. Beautiful walk along the beach. The only complaint is having Mega Park right next door, it gets loud around 3 at night when they leave the club. If you have the doors closed you are fine, however... More

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Cluj-Napoca, Romania
14 reviews 14 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 13, 2012

We stayed at this lovely hotel in september of 2011.. My opinion is the fact that this hotel is the best 4 star hotel in Neptuno..why am I saying this? Very simple answer :this hotel is located very very close to the beach in the middle of the resort. We had a double room with frontal sea view.It was lovely... More

Was this review helpful? Yes 2
Tyne & Wear
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 25, 2012

We stayed at Neptuno for ten days in October 2011 and whilst we can't say much negative about the hotel, we wouldn't rush back. Our room was clean, well appointed and comfortable. The public rooms are spacious, the the swimming pool was very well maintained (though freezing despite the all-day sun), and the poolside was well stocked with loungers. In... More

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20 reviews 20 reviews
15 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed August 24, 2011

The hotel is located in the heart of Playa de Palma, on the first line to the sea, the promenade separating the hotel from the sea. In front of the hotel it is the bus station for Palma (bus no 25 recommended –express line), the fare being 1, 25 EUR. We stayed at this small and quite hotel at the... More

Was this review helpful? Yes 1
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Additional Information about Neptuno

Address: C/ Llaut 34 | Apartat de Correos 29, 07600 Playa de Palma, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Playa de Palma
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Neptuno 4*
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Also Known As:
Neptuno Hotel Playa De Palma
Neptuno Playa De Palma, Majorca

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Room/suite (1)
Hotel & grounds (10)
Dining (5)
Pool/beach area (3)
Other (2)

Management photos: Courtesy of the property manager

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Hotel & grounds (6)
Pool/beach area (9)
Dining (3)
Family/play areas (1)
Room/suite (4)
Other (5)


Bar / Lounge Beach Fitness Center with Gym / Workout Room Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#4 Family Hotel in Playa de Palma #10 On the Beach Hotel in Playa de Palma #11 Luxury Hotel in Playa de Palma
Hotel Class
Official Description (provided by the hotel)
Hotel Neptuno has an extraordinary beachfront location in the very heart of Playa de Palma. The hotel has 114 rooms, most of them have front or side sea view, 5 of them are junior suites and 3 of them are suites. All our rooms have a terrace with double glazed windows (sound insulation), air conditioning and/or central heating, satellite TV with radio channels, telephone, refrigerator cabinet, safe (with charge) and large closets. Bathroom/WC with two sinks, hair dryer, makeup mirror, telephone and small personal care products. The restaurant has a splendid buffet with a great variety of food and offerings for both guests who wish to follow a special diet as well as those who want to enjoy a great variety of Mediterranean and international dishes. The hotel has in total 2 pools, OUTDOOR POOL with whirlpool, children's section and one access ramp. The terrace is overlooking the sea, has sun beds and parasols, children's playground and ping-pong. INDOOR POOL with whirlpool (open from 01.October to 01.May). Distances: Beach: 35 mts, Medical center: 45 mts, Bus stop: 35 mts, Playa de Palma (center): 470 mts, Golf course: 10 mts, Capital (Palma de Mallorca): 15 kms. (Bus 15 from EMT goes directly to the center of the city), Port: 20 kms. ... more   less 
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