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All 75 Playa de Palma hotels

HSM Golden Playa

4.0 of 5 Hotel   |   C/ Marbella 14, 07610 Playa de Palma, Majorca, Spain
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77%
Ranked #10 of 75 Hotels in Playa de Palma
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 weeks ago
Ioana Y Oradea, Romania
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86 reviews from our community

Traveler rating
    33
    34
    12
    6
    1
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15
51
3
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Oradea, Romania
2 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Pros: - quiet area, the noisy streets are far away - free wifi in the lobby area - mini fridge in the room, free of charge - the cleaning ladies are friendly Cons: - we have arrived at the hotel at 08:00 am and we asked the receptionist if we could have breakfast (our stay included half board): she told... More

Was this review helpful? Yes
4409, Director de Relaciones con Clientes at HSM Golden Playa, responded to this review

Dear Madame, Thank you very much for you opinion. I am glad the general view of the hotel is positive. Nevertheless I would like to comment on some negative points you have mentioned: - the check-in time, as you correctly pointed out, in all the hotels around the world is at 14:00; this is why the first meal if half... More

Akershus, Norway
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 12, 2014

Quiet area, since the partying crowd is mainly further down the Playa. Spacious, fresh room and bathroom. Very quiet room on the top floor. Only noise was occasional evening entertainment at the next-door hotel (amusingly 1980-ish), which thankfully ended at 2300 hrs. Very close to the very nice beach. Did not use the pool. Friendly, multilingual reception staff. Nice breakfast... More

Was this review helpful? Yes
4409, Director de Relaciones con Clientes at HSM Golden Playa, responded to this review

Dear guest, Thank you for your evaluation and kind remarks. We are happy to know that you liked our hotel and its location and that you appreciated our service. Our staff will be glad to learn of your positive remarks, because their most prized reward is to know that their efforts to make you feel comfortable have paid off. We... More

1 review
5 of 5 stars Reviewed August 2, 2014

An excellent hotel. Stop here every year, when we come to the island of Mallorca in the last 15 years. this year has been beautifully redesigned bar - excellent furniture and the pillars with light. Enjoy a swimming pool covered with white tiles. Well done! Of course special thanks to the Director of the hotel Ines Zachara and all the... More

Was this review helpful? Yes 1
4409, Director de Relaciones con Clientes at HSM Golden Playa, responded to this review

Dear guest, We would like to thank you for the time you have taken to evaluate our hotel. It is great to know that you like our hotel and that you appreciate our service. Our staff will be very happy to learn of your positive remarks. It is very good for team spirit when our efforts are acknowledged and appreciated;... More

Vilnius, Lithuania
1 review
5 of 5 stars Reviewed July 23, 2014

The best thing about the hotel is the location. You just cross a not too busy alley and the wide sandy beach is for your pleasure. The majority of the guests are german-speaking, but we had no problem as at the reception the staff speak good english too. The rooms are cleaned every day, food is really tasty with a... More

Was this review helpful? Yes
4409, Director de Relaciones con Clientes at HSM Golden Playa, responded to this review

Dear guest, We would like to thank you for the time you have taken to evaluate our hotel. It is great to know that you liked our hotel and its location and that you have enjoyed your holiday. Our staff will be very happy to learn of your positive remarks. It is very good for team spirit when our efforts... More

Cluj-Napoca, Romania
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 16, 2014

I was thorn between a 3 or 4 star rating but I think a 3+ is more realistic. It's not that it was bad, but it was so very unremarkable on all accounts. The staff is nice and helpful but the quality of the service is average, they do their job ok but don't go the extra mile to make... More

Was this review helpful? Yes
4409, Director de Relaciones con Clientes at HSM Golden Playa, responded to this review

Dear guest, Thank you very much for your opinion in Trip Advisor, I am glad the general impression of the hotel is good. I do appreciate all the positive things you mention, let me comment on some negative points you have written about: - food: I was sorry to hear you were not too fond of the taste, but I... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 25, 2014

5 nights - mum, dad, 15 year old daughter, 9 year old son - super place, super location -excellent hotel food at half board - stayed 500m down the road at Fontanellas Hotel last August - also superb - love the area and the weather and the convenience from East Mid - super town centre 20 mins away by bus... More

Was this review helpful? Yes 2
4409, Director de Relaciones con Clientes at HSM Golden Playa, responded to this review

Dear guest, We are grateful for your evaluation and your kind remarks. We are happy to know that you liked our hotel and you have enjoyed your holiday with us! Our employees will be very pleased to learn of your positive remarks. We would be happy to welcome you again in our hotel or in one of the hotels within... More

North Pole, Alaska
Senior Contributor
48 reviews 48 reviews
5 hotel reviews
60 helpful votes 60 helpful votes
2 of 5 stars Reviewed September 16, 2013

I have stayed in this hotel from 13th to 23rd of August together with my girlfriend. I hope my review will help other travellers to make a better choice: Pluses: - looks "deceivingly good" on the photos - sea view from the room and balcony is amazing - the room is nice, however, if you look closer, bed linen is... More

Was this review helpful? Yes 7
4409, Gerente at HSM Golden Playa, responded to this review

Dear Sir, Thank you very much for your opinion about the HSM Golden Playa hotel in Tripadvisor. I do appreciate the positive points you included, nevertheless, as the Manageress of the hotel, I wish to clarify some issues which can be found in your estimation: First of all, I would like to refer to your criticism about “no young faces... More

Holbaek, Denmark
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 15, 2013

Good hotel, excellent location on the waterfront near the beach, located on a very quiet spot on the busy beach. Delicious food both morning and evening at the restaurant. Very fine double rooms with a nice view. Good service both in reseptionen and restaurant. Easy to get to and from the airport and Palma, because the bus stop was only... More

Was this review helpful? Yes 2
4409, Director de Relaciones con Clientes at HSM Golden Playa, responded to this review

Dear Guest, thank you for your nice comments and for sharing your expierences with us. We are glad to know that you liked our hotel and that you appreciate our service. We hope to see you again in Hoteles Saint Michel! With kind regards, Your HSM Customer Service More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 10, 2013

Once again, we had a fantastic holiday at the 'Golden Playa' everything we could wish for Service from the Staff was excellent - requested a top floor and was accommodated - lovely view of the beach and pool from our room - Plenty of variety with the food - My Husband celebrated his Birthday in the week of our holiday,... More

Was this review helpful? Yes 1
4409, Director de Relaciones con Clientes at HSM Golden Playa, responded to this review

Dear Guest, Thank you for your nice comments. We are glad to know that you have spent nice holidays in our hotel. Our staff will be glad to read about your positive remarks. We and would be happy to welcome you back in one of our 19 HSM Saint Michel hotels in Mallorca. With kind regards, HSM Customer Service More

Guttecoven, Holland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 19, 2012

Nice hotel, friendly staff. Complet hotel which makes your holiday a succes. Never had an better service. I felt "at home" :-)

Was this review helpful? Yes 1
4409, Customer Service at HSM Golden Playa, responded to this review

Dear Guests, Thank you for your nice comments. We are glad to know that you have spent a nice time in our hotel and that you liked our good service. See you next time in Hoteles Saint Michel! With kind regards, Your HSM Customer Service More

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Additional Information about HSM Golden Playa

Address: C/ Marbella 14, 07610 Playa de Palma, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Playa de Palma
Price Range (Based on Average Rates): $$
Hotel Class:4 star — HSM Golden Playa 4*
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Also Known As:
Golden Playa Hotel Playa De Palma
Golden Playa De Palma
HSM Golden Playa Playa De Palma, Majorca

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