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Iberostar Royal Cupido

Certificate of Excellence
Calle Marbella 32, 07610 Playa de Palma, Majorca, Spain
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Iberostar Royal Cupido
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Iberostar Royal Cupido
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346 reviews from our community

Traveler rating
    151
    118
    48
    23
    6
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23
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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Cardiff
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Perfect break in the sun. Stayed for 3 nights at The Royal Cupido and could not have been more pleased with my choice. Short taxi trip from Palma Airport (15euros), arrived before 10am and my room was ready on arrival. Hotel location and facilities are perfect, the complex is spacious and spotlessly clean. The Hotel sits right on the beach... More 

Was this review helpful? Yes 1
1 review
3 of 5 stars Reviewed 3 weeks ago

Really friendly hotel staff, who always smiled and acknowledged you as they passed. We went for the all inclusive package. The food was OK, however were limited with the lunch menu, and you basically got the leftovers from the previous evenings meal, which I felt was poor. The bar had a good selection if drinks. The evening entertainment was poor,... More 

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IberostarHoteles, Quality Manager at Iberostar Royal Cupido, responded to this review

Dear Guest, Firstly we would like to thank you for choosing our IBEROSTAR Royal Cupido hotel for your holidays in Majorca and for the time you spent to share your feelings on your stay; at IBEROSTAR we realize that there is always room for improvement and feedback is crucial in this process so we thank you for your review. We... More 

North East England
Contributor
13 reviews 13 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This was our first visit to an Iberostar Hotel and sadly it did not live up to expectations. The location was super but almost everything else was disappointing. I had by email and telephone conversation, direct to the hotel, requested a high floor as we had paid the supplement for a sea view room. On arrival we were allocated a... More 

Was this review helpful? Yes 1
IberostarHoteles, Quality Manager at Iberostar Royal Cupido, responded to this review

Dear Hannah, We appreciate you reaching out to us on TripAdvisor to notify us of your concerns related to your recent stay at our IBEROSTAR Royal Cupido hotel and apologize if you experienced any inconsistency in our service. Your input is extremely important to us and we will be forwarding your remarks directly to the management team so they can... More 

Glasgow, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel has a great location, 5 mins from the airport and a few steps from the beach. Its modern and clean. Meals are buffet style with a good choice and the beach front Seasoul restaurant has perfect views with a relaxing atmosphere for enjoying a lunch or a few afternoon drinks.This area is predominately German, but we would definitely... More 

Review collected in partnership with Iberostar

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IberostarHoteles, Quality Manager at Iberostar Royal Cupido, responded to this review

Dear Guest, Thank you for your visit and lovely review of our IBEROSTAR Royal Cupido hotel, we are very pleased you enjoyed of a relaxing mini break whilst staying among us. Moreover we are grateful for your highlight on our prime location, a few minutes’ drive form the airport and with direct access to the promenade and extensive beach of... More 

Liverpool, United Kingdom
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed April 19, 2015

Due to French air control strike our flight with Ryanair was cancelled and we could not get on another flight until 2 days later. The hotel was booked and paid for through Hotels.com and when i phoned them was told you will lose those days as it is non refundable.This through no fault of our own lost us £300 for... More 

Was this review helpful? Yes 1
Newport, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 17, 2015

Great staff, great location friendly staff will return. Nothing was a problem to any of the staff in all areas. Good selection of food. Close to airport, very clean in all areas very relaxing internet a bit expensive but otherwise no issues.

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Norwich, United Kingdom
Top Contributor
55 reviews 55 reviews
15 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed April 13, 2015

Thanks to French Air Controllers we were stuck on island for further 3 days due to flight cancellation and we were given this hotel by Easyjet. Arrived in dark and first impressions were that we were miles away from the main centre of Palma and in middle of industrial area. However in the morning we ventured out via the other... More 

Was this review helpful? Yes 3
IberostarHoteles, Quality Manager at Iberostar Royal Cupido, responded to this review

Dear Guest, Thank you for your excellent review of our IBEROSTAR Royal Cupido hotel; it is very much appreciated and we are glad to read that every cloud has a silver lining and despite the setback due to a strike, our hotel was able to meet all your needs. It is our goal as an IBEROSTAR hotel to make our... More 

1 review
4 of 5 stars Reviewed April 10, 2015

We have just returned home from this Hotel. Our stay was awesome. Friendly staff especially Felistas(not sure of the sp) a Kitchen staff...she is a wonderful woman. The food was good amd cleanliness in the room was ok.

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1 review
5 of 5 stars Reviewed April 8, 2015

I was in an other hotel :HSM Golden Playa with a great construction yard in the neighborhood. the friendly guy on the reception gave me the last room. they have great breakfast. everything very clean and friendly service. it earns 5*

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Atlanta, Georgia
Contributor
17 reviews 17 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 5, 2015

I would have given this hotel a 5 as opposed to a 4, however, the other hotels we stayed in during our trip to Spain, which were much more expensive, were a little better. The room was comfortable, quiet and the staff was very pleasant. Understand that most of the guests at the hotel are German and English is not... More 

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