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Iberostar Royal Cupido

4.0 of 5
Calle Marbella 32, 07610 Playa de Palma, Majorca, Spain
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Iberostar Royal Cupido
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Iberostar Royal Cupido
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338 reviews from our community

Traveler rating
    150
    114
    46
    22
    6
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23
196
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25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newport, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Great staff, great location friendly staff will return. Nothing was a problem to any of the staff in all areas. Good selection of food. Close to airport, very clean in all areas very relaxing internet a bit expensive but otherwise no issues.

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Norwich, United Kingdom
Senior Contributor
48 reviews 48 reviews
13 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Thanks to French Air Controllers we were stuck on island for further 3 days due to flight cancellation and we were given this hotel by Easyjet. Arrived in dark and first impressions were that we were miles away from the main centre of Palma and in middle of industrial area. However in the morning we ventured out via the other... More 

Was this review helpful? Yes 2
IberostarHoteles, Quality Manager at Iberostar Royal Cupido, responded to this review

Dear Guest, Thank you for your excellent review of our IBEROSTAR Royal Cupido hotel; it is very much appreciated and we are glad to read that every cloud has a silver lining and despite the setback due to a strike, our hotel was able to meet all your needs. It is our goal as an IBEROSTAR hotel to make our... More 

1 review
4 of 5 stars Reviewed 1 week ago

We have just returned home from this Hotel. Our stay was awesome. Friendly staff especially Felistas(not sure of the sp) a Kitchen staff...she is a wonderful woman. The food was good amd cleanliness in the room was ok.

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1 review
5 of 5 stars Reviewed 1 week ago

I was in an other hotel :HSM Golden Playa with a great construction yard in the neighborhood. the friendly guy on the reception gave me the last room. they have great breakfast. everything very clean and friendly service. it earns 5*

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Atlanta, Georgia
Contributor
17 reviews 17 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I would have given this hotel a 5 as opposed to a 4, however, the other hotels we stayed in during our trip to Spain, which were much more expensive, were a little better. The room was comfortable, quiet and the staff was very pleasant. Understand that most of the guests at the hotel are German and English is not... More 

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London
Top Contributor
72 reviews 72 reviews
18 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed February 1, 2015

A hotel is located in Playa de Palma. It is an easy access from an airport. Take a bus 21 and get off on the tenth stop. Ticket costs 3€. My room was on the third floor and was quite spacious with shower, bathroom, TV and satellite, desk, deposit safe and balcony with chair and table. There is a big... More 

Was this review helpful? Yes 2
IberostarHoteles, Quality Manager at Iberostar Royal Cupido, responded to this review

Dear Guest, Thank you for your excellent review of our IBEROSTAR Royal Cupido hotel; it is sincerely very much appreciated. We are glad our hotel and staff were able to meet all your needs, from the comfort of our rooms to the beauty of our public areas, the quality and variety of our restaurant’s buffets and our prime location with... More 

Obernheim-Kirchenarnbach, Rheinland-Pfalz, Germany
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 13, 2015

Great location! Cupido is an inclusive hotel for adults only. I loved the check in process, they offered us a glass of champagne and an early check in.....Wow Much to our surprise the room has a walk out balcony facing the beautiful ocean. The shower is a glass enclosure with views of the ocean.....awesome! Plenty of room for "2". We... More 

Was this review helpful? Yes 1
IberostarHoteles, Quality Manager at Iberostar Royal Cupido, responded to this review

Dear Guest, We are very pleased to read that you enjoyed your stay at our IBEROSTAR Royal Cupido and are grateful for the time you took out of your day to share your feedback on TripAdvisor. Moreover we are glad you liked the comfort of our rooms and were satisfied with the quality of our breakfast and dinner buffets as... More 

maidstone
Senior Contributor
46 reviews 46 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed December 6, 2014

we originally booked the grouphotel Aculpuco- which we learnt 2 day earlier was closed for the winter ! Luckily we got 1/2 board with Royal Cupido. so pleased that we did !! Great hotel . staff very welcoming and helpful .. provided a secure place to lock our bikes (rented from max Hurzeler shop few doors along) Hotel very clean.... More 

Was this review helpful? Yes 1
IberostarHoteles, Quality Manager at Iberostar Royal Cupido, responded to this review

Dear Guest, Thank you so much for the great review of our IBEROSTAR Royal Cupido, we are very pleased to read that our hotel and staff were able to meet all your needs and expectations during your stay. Moreover we thank you for pointing out the comfort of our rooms as well as the professionalism and genuine helpfulness of our... More 

Top Contributor
88 reviews 88 reviews
28 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed November 5, 2014 via mobile

As with some previous reviews we were moved here from the Playa de Palma, which after settling in on reflection was a good move. The hotel is modern in appearance and very clean. The food is average and more choices are needed at dinner, however the hotel were more than happy to allows us to swop half board to breakfast... More 

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IberostarHoteles, Quality Manager at Iberostar Royal Cupido, responded to this review

Dear Sophie, Thank you for taking the time to write your feedback on your holiday experience at our IBEROSTAR Royal Cupido hotel. Our customers’ comments are very important to us as only through their objective observations and remarks we are able to measure our performance and improve certain aspects of service if necessary. We have taken good note of your... More 

Lembeek, Brabant, Belgium
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 3, 2014

We stayed in this Hotel for 4 nights. We originally booked Iberostar Royal Playa de Palma but as I had expected they wanted us to move to another Hotel nextdoor. I already knew this could happen because I read the reviews of the Hotel. In the reviews I read they send the guests to Hotel Christina (which I would have... More 

Was this review helpful? Yes
IberostarHoteles, Quality Manager at Iberostar Royal Cupido, responded to this review

Dear Guest, There is nothing we love more than reading that our guests felt well looked after and thoroughly enjoyed every aspect of their stay at our IBEROSTAR Royal Cupido hotel; we are very grateful for the time you took out of your day to share your satisfaction with the travel community of Tripadvisor. Moreover we thank you for pointing... More 

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