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All 75 Playa de Palma hotels

Hotel HSM Alejandria

3.0 of 5 Hotel   |   C/ Antas de Ulla 14, 07610 Playa de Palma, Majorca, Spain
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Ranked #57 of 75 hotels in Playa de Palma
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138 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Bucharest, Romania
Contributor
19 reviews 19 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is nice and clean, spacious and clean bathroom, daily room tidying, paid safe access. The meals were great both breakfast and dinner, they have a pool and you can rent a bike or a car form the reception. (We rented a car with them - they have some sort of partnership with a nearby car rental office -... More

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Platja de palma
1 review
4 of 5 stars Reviewed June 16, 2014

Stayed here for four nights in May. Clean hotel, nice food vand friendly staff.Also good prices in the hotelbar. Only five minutes walk to the beach and easy to take the bus to Palma. We liked this hotell and we will be back again. Regards from a midaged couple from Sweden

Was this review helpful? Yes
4409, Director de Relaciones con Clientes at Hotel HSM Alejandria, responded to this review

Dear guest, We are grateful for your evaluation and your kind remarks. We are happy to know that you liked our hotel and its location. Our employees will be happy to learn of your positive remarks. We would be happy to welcome you again in our hotel or in one of the hotels within our hotel chain “Hoteles Saint Michel”... More

Manchester, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed April 14, 2014

We booked Hotel Palma Bay as a last minute getaway (as in the day before we went!) we wanted something cheap and cheerful for a few days and that's exactly what we got. When we arrived at said hotel, the room wasn't available so we were sent over to this hotel. When we arrived into the room there was a... More

Was this review helpful? Yes 1
4409, Director de Relaciones con Clientes at Hotel HSM Alejandria, responded to this review

Dear guest, We are grateful for your evaluation and your kind remarks. We are very pleased to know that you liked our hotel and its location and that you have spent a good holiday with us! Our employees at the reception and our cleaning workforce will be happy about to learn of your positive remarks. We would be happy to... More

Satu Mare, Romania
Contributor
13 reviews 13 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed October 24, 2013

The hotel is situated 10 minutes from the beach. The room are clean but you will hear very much noise from all the rooms. If you have room near the elevator prepare not to sleep until 5 in the morning. If somebody make check in at night you will hear the trolley when they will move in the room because... More

Was this review helpful? Yes 2
4409, Director de Relaciones con Clientes at Hotel HSM Alejandria, responded to this review

Dear guest, Thank you for your evaluation and remarks. We feel sorry to read that the stay in our hotel didn’t come up to your expectations, because we use to appreciate a lot the remarks and the suggestions of our guests. We are sorry and would like to apologize for the mentioned troubles. We would like to confirm, that we... More

Stevenage, England, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 7, 2013

Where do i start?! There is nothing good about this hotel at all for english people! Some of the staff do not speak english, the food is horrible and nothing is english and it is all the same food every night! all guests and the area is full of groups of germans who are rude, ignorant and stare at you... More

Was this review helpful? Yes 2
4409, Director de Relaciones con Clientes at Hotel HSM Alejandria, responded to this review

Dear Guests, Thank you for your comments. We are really sorry that our hotel was not like you have expected. We will forward your comments to our department of quality to emprove our service and would be happy to welcome you back in one of our 19 HSM Saint Michel hotels in Mallorca. With kind regards, HSM Customer Service More

Oradea, Romania
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 30, 2013

We stay at this hotel in september 2013 for 7 nights and was the loudest hotel I ever been to. You can hear every move of other guests. Its a 2 star hotel not a 3 one. The meals ware kind of ok, stuff was nice. Not recommended if you plan to sleep well at night.

Was this review helpful? Yes
4409, Director de Relaciones con Clientes at Hotel HSM Alejandria, responded to this review

Dear Guests, Thank you for your comments. We are really sorry that our hotel was not like you have expected. We will forward your comments to our department of quality to emprove our service and would be happy to welcome you back in one of our 19 HSM Saint Michel hotels in Mallorca. With kind regards, HSM Customer Service More

Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 25, 2013

having just returned from majorca we stayed at this hotel.first complaint noisy young guests allowed to play music round the pool and on the balconies till all sort of hours basic food basic rooms no room facilities.one morning the cleaners had mopped the reception area with no wet floor signs being present my partner slipped over and banged her knee... More

Was this review helpful? Yes
4409, Director de Relaciones con Clientes at Hotel HSM Alejandria, responded to this review

Dear Guest, Thank you for your comments. We are really sorry that our hotel was not like you have expected. We will forward your comments to our department of quality to improve our service and would be happy to welcome you back in one of our 19 HSM Saint Michel hotels in Mallorca. With kind regards, HSM Customer Service More

Lichfield, England, United Kingdom
1 review
2 of 5 stars Reviewed July 13, 2013

we have just returned from a 10 day holiday at this hotel.we did not have one nights sleep,due to the drunk and extreamley noisey fellow residences .playing football in the coridoors at three oclock in the morning being one of the incidents.The food and the staff were brilliant, My wife and i are in our 70s, and i feel we... More

Was this review helpful? Yes
4409, Director de Relaciones con Clientes at Hotel HSM Alejandria, responded to this review

Dear Guest, Thank you for your comments. We will inform our quality department about all your suggestions and would be happy to welcome you back in one of our 19 HSM Saint Michel hotels in Mallorca. With kind regards, HSM Customer Service More

Oru, Estonia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 29, 2013

We stayed in this hotel a large group of cyclists. We chose this hotel because this hotel has a large bicycle storage room with everything you need. Meals were varied, although in the morning according to the Estonians wanted porridge and milk. Evening entertainment was excellent level. Rooms were clean and tidy pool. Staff are helpful and friendly. Especially liked... More

Was this review helpful? Yes 3
4409, Director de Relaciones con Clientes at Hotel HSM Alejandria, responded to this review

Dear guest, thank you for your nice comments. We are happy to know, that you liked our service and that you have enjoyed the animation program we offer. Our hotel staff will be delighted to read it, we know they are doing their best to make our clients´ holidays really special and it is always great to know the clients... More

somerset
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 8, 2013

Stayed for 6 days in March, choose this hotel as I was cycling and they had a bike storage room with facilities and hotel was close to bike hire shop. Hotel was your typical 3* Spanish hotel,clean but dated. Staff were very friendly and helpful. Food very nice, buffet style hot an and cold and predominantly Spanish. Unlike other reviews... More

Was this review helpful? Yes 1
4409, Director de Relaciones con Clientes at Hotel HSM Alejandria, responded to this review

Dear Guest, Thank you for your comments. We are glad to know, that you liked our service and that you enjoyed our meal.Our staff will be happy about your positive remarks. We would be happy to welcome you back in our hotel or in one of the hotels of our hotel chain “Hoteles Saint Michel” in Mallorca. Sincerely yours, HSM... More

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Additional Information about Hotel HSM Alejandria

Address: C/ Antas de Ulla 14, 07610 Playa de Palma, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Playa de Palma
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel HSM Alejandria 3*
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Also Known As:
Hsm Alejandria Hotel
Hotel HSM Alejandria Playa De Palma, Majorca

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Amenities

Bar / Lounge Beach Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool
Hotel Style
#30 On the Beach Hotel in Playa de Palma
Hotel Class
Official Description (provided by the hotel)
.IN GENERAL: The 3* hotel was refurbished in 2010 to offer its clients a good standard of facilities and service, with fresher and modern look. It stands out for its location, very close to the beach (400 m) and the centre of one of the most vibrant and lively resorts in Majorca. The hotel opens from February to November.LOCATION: The hotel HSM Alejandria is situated in Playa de Palma, one of the most popular and visited resorts in Majorca. Playa de Palma extends between the municipalities of Palma de Mallorca and Llucmajor and it is 4,5 km long. Its most important features are: its proximity to Palma de Mallorca (15 km) and the airport (8 km); being one of the longest and beautiful beaches in Majorca, its long sea promenade with countless bars, restaurants and shops, ideal to go by tourist train, by bike or simply walking. The famous area of “Bierstrasse” with its vibrant nightlife is just steps away from the hotel. Impressive marine park “Palma Aquarium”, one of the biggest in Europe, is situated 4 km away from the hotel. The water park “Aquacity” is situated 2 km away. The golf course Golf Son Antem is 18 km away. At its east end there is sports port Club Náutico de S´Arenal (Llucmajor). It is worth mentioning that there is an efficient public bus service to Palma de Mallorca and El Arenal, the bus stop is only 30 m away from the hotel. ROOMS: The hotel offers refurbished double and single rooms with warm and actual decoration. All with bathroom, safety deposit box (extra charge), telephone, WIFI (extra charge), satellite TV and balcony.GASTRONOMY: The hotel offers half board. Air conditioned restaurant offers in buffet style a big selection of cold and hot dishes, variety of dessert and fruit. Drinks are not included in the price (dinner). FACILITIES: The terrace with a swimming pool for adults, with a separate space for children, surrounded by sunbeds and sunshades. Bar service at the pool. Air conditioned bar indoors. Cosy and comfortable air conditioned common areas. CHILDREN: Swimming pool for children. Also available baby cots and high chairs in the restaurant, at no extra cost. ADITIONAL SERVICES: 24/7 reception. WIFI in common areas (no extra charge), WIFI in hotel rooms (extra charge), Internet corner (extra charge). Rent a car and rent a bike. We accept the following credit cards: Master Card, Visa. SPORT AND ENTERTAINMENT: Possibility to practice sports in the area, golf courses close by. Live music various times a week. From 2012 the hotel HSM Alejandria also offers services specialised in cycling tourism with a room for storage, maintenance and cleaning of bicycles, as well as the information of the cycling routes, rent a bike, etc. ... more   less 
Number of rooms
226

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  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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