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Palma-Bay Club Resort

Cl Bartolome Calafell 23 | El Arenal, 07600 Playa de Palma, Majorca, Spain
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Palma-Bay Club Resort
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Ranked #40 of 77 Hotels in Playa de Palma
A recent review
5 of 5 stars reviewed 2 days ago
angela-icehockeymum Ballyclare, United Kingdom
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1,704 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (316)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
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    (508)
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Ballyclare, United Kingdom
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Couldn't fault this resort - at this time of year anyway. Cleanliness was above standard, room cleaned and changed daily and even saw the cleaners wiping down the railings round the balcony. Toilets in public areas, even round the swimming pool, were also very clean. Food was varied and if you couldn't find several things you liked then you shouldn't... More 

Was this review helpful? Yes 2
bayhotels15, Gerente at Palma-Bay Club Resort, responded to this review

Dear Guest, On behalf of the MLL Palma Bay Club Resort staff , I would like to thank you for the time you have spent writting this full review about the hotel and resort . We work very hard to make of your holidays the best experience , and deliver a great product for all . We hope you will... More 

Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

we stayed in the lodges accommodation near the main reception which was fine apart from a few cockroaches .. It's expected .. The top bar closed at 4pm ? Never understood why as we then had to walk down to bottom bar to get drinks ! And as we had 2 young children we had to drag them along with... More 

Was this review helpful? Yes 1
bayhotels15, Gerente at Palma-Bay Club Resort, responded to this review

Dear Guest, Firstly we would like to thank you for choosing our MLL Palma Bay Club Resort for your holidays in Majorca and for sharing our observations; we highly value your feedback as it allows us to continually improve the experience we create for our guests. Please know, your feedback will be shared with the appropriate managers for further review.... More 

Cardiff, United Kingdom
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

the hotel is ok, food ok, pool area's ( six pools ) are nice, with plenty of beds etc; the room we had was in the rio, room 316, very small with balcony looking into what i would regard as prison, four concrete walls of other blocks, only sky is if you look up. television is terrible with only spanish/german... More 

Was this review helpful? Yes
bayhotels15, Gerente at Palma-Bay Club Resort, responded to this review

Dear Guest, Firstly we would like to thank you for choosing our MLL Palma Bay Club Resort for your holidays in Majorca and for sharing our observations; we highly value your feedback as it allows us to continually improve the experience we create for our guests. Please know, your feedback will be shared with the appropriate managers for further review.... More 

Exeter, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Don't take any notice of any bad reviews you may read about this hotel ! The rooms are cleaned daily and all public areas are washed down regularly and it is a very clean hotel.9 of us stayed here in April this year and we had the anex rooms the cheapest available but they were very good . The food... More 

Was this review helpful? Yes 1
bayhotels15, Gerente at Palma-Bay Club Resort, responded to this review

Dear Guest, Firstly we would like to thank you for choosing our MLL Palma Bay Club Resort for your holidays in Majorca and for sharing our observations; we highly value your feedback as it allows us to continually improve the experience we create for our guests. Please know, your feedback will be shared with the appropriate managers for further review.... More 

Yorkshire, England
Contributor
13 reviews 13 reviews
13 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The positives are:- Excellent value for money. Food in copacabana restaurant was very good. Tables are always cleaned before you are seated. A lovely restaurant. Staff are very hard working and friendly (If you are courteous with them) Drinks are good even in the small cups The negatives:- No entertainment, It is full of German youths who we found intimidating.... More 

Was this review helpful? Yes 2
bayhotels15, Gerente at Palma-Bay Club Resort, responded to this review

Dear Guest All the MLL Palma Bay Club Resort would like to thanks for your comments . We use to have many families with us but we do not have any discrimination about age , nationality or any other , so perhaps sometimes any clientela could be larger than other , however all of us including our security team look... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago NEW

Full of groups of young Germans singing football songs from mid afternoon until 430 am walking back from night out, food is terrible entertainment even worse not family hotel at all. Staff help full and friendly but spoilt by arrogant Germans

Was this review helpful? Yes 1
bayhotels15, Gerente at Palma-Bay Club Resort, responded to this review

Dear Guest, Firstly we would like to thank you for choosing our MLL Palma Bay Club Resort for your holidays in Majorca and for sharing our observations; we highly value your feedback as it allows us to continually improve the experience we create for our guests. Please know, your feedback will be shared with the appropriate managers for further review.... More 

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Bristol, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

I was really nervous about staying here considering all the horrific reviews, but we took the punt anyway. I'll start with the bits I think they can improve, as it's not much. The air con didn't work in our room (to be fair we never reported it, or needed it) The cooked meat selection at dinner time could have been... More 

Was this review helpful? Yes 1
bayhotels15, Gerente at Palma-Bay Club Resort, responded to this review

Dear Guest, Thank you very much for the time you spent to share your personal impressions on your stay at our MLL Palma Bay Club Resort; we always welcome feedback, as it allows us to continually improve the experience we create for our guests. We are glad you found good value for money and we hope to see you again... More 

Newcastle upon Tyne, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago NEW via mobile

We went in 20th may for week with kids I would never stop here again ! Full off bad mannered drunkin Germans shouting from day to around 6 in morning terrible when your trying to get your children to sleep and when we do get to sleep get woken up at 3 in morning banging doors running up and down... More 

Was this review helpful? Yes
bayhotels15, Gerente at Palma-Bay Club Resort, responded to this review

Dear Guest, Firstly we would like to thank you for choosing our MLL Palma Bay Club Resort for your holidays in Majorca and for sharing our observations; we highly value your feedback as it allows us to continually improve the experience we create for our guests. Please know, your feedback will be shared with the appropriate managers for further review.... More 

Wolverhampton, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

My partner and I booked a week here with 'On the Beach' from 14-21st April. We had been worried as the reviews were very mixed. We were in the Rio block, clean, modern, spacious.we had to go over the road for meals but that was ok. The food was good, hot, plentiful with variety. The only downside is that they... More 

Was this review helpful? Yes
bayhotels15, Gerente at Palma-Bay Club Resort, responded to this review

Dear Guest, Thank you very much for the time you spent to share your personal impressions on your stay at our MLL Palma Bay Club Resort; we always welcome feedback, as it allows us to continually improve the experience we create for our guests. We are glad you found good value for money and we hope to see you again... More 

Wigan, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago NEW

First of all, do not believe all the negative reviews. Once I arrived check in was straight forward and quick, friendly reception staff. I stayed in the Rio Bay. Large, clean room and very modern. There are a number of swimming pools to choose from in the resort, all of which are clean and plenty of sun loungers to pick... More 

Was this review helpful? Yes
bayhotels15, Gerente at Palma-Bay Club Resort, responded to this review

Dear Guest, Thank you very much for the time you spent to share your personal impressions on your stay at our MLL Palma Bay Club Resort; we always welcome feedback, as it allows us to continually improve the experience we create for our guests. We are glad you found good value for money and we hope to see you again... More 

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Beach (25)
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Copa Caba Double Standard Room (18)
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Hawai Double Standard Room (24)
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Pool 1 (8)
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Pool 2 (17)
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Pool 3 (14)
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Pool 4 (14)
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Rio Double Standard Room (19)
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The Hotel (56)

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