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HM Tropical

Certificate of Excellence
Carrer Marbella 16 | C'an Pastilla, 07610 Playa de Palma, Majorca, Spain
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177 Reviews from our TripAdvisor Community

Traveler rating
    52
    81
    23
    14
    7
See reviews for
36
74
4
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (177)
  • Mar-May only
    (44)
  • Jun-Aug only
    (85)
  • Sep-Nov only
    (40)
  • Dec-Feb only
    (8)
All months
Sheringham, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel recently done up to a high quality level however ended up staying here because a "more English" hotel was playing silly buggers and moved us here. Basically if you are German you will love the hotel, and love the area and the food. If you want more Spanish/English stay in hotel nearer the harbour. These are not critical comments... More 

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Our trip was booked through Easyjet Holidays. We have stayed previously in Can Pastilla, but our preferred hotel has become ridiculously expensive, so we were forced to look for other options. HM Tropical appealed from the published photos, as it looked modern, clean and oh so close to the beach and it didn’t disappoint at all. We arrived at 11am... More 

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Billericay, England
Contributor
18 reviews 18 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We chose this hotel purely on the fact that the rooms had a walk in shower as we had an 86 year old with us who couldn't manage the usual bathtub/shower combination, so really did not know what to expect. The hotel and rooms (albeit a bit small) are kept very clean. The staff were very helpful and friendly. The... More 

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Burnley, United Kingdom
Contributor
19 reviews 19 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Recently stayed here as a quick get away for my birthday, went with easy jet holidays as a package trip for 4 nights. We got a bargain deal so expectations were a little low key. We arrived to find a 4 star rating hotel. The entrance hall was spotless clean, the hotel had a lovely pool and the dining room... More 

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Southampton, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 1 week ago

Like many other travellers we were offered this hotel 2 weeks before our departure due to our chosen one being closed for maintenance. I had requested a quiet room above the first floor. On arriving we were given Room 207, you couldn't get a room in this hotel any nearer to a busy road, used by buses, coaches, delivery vehicles... More 

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1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

When we arrived we were told that we were unable to use hotel carpark that evening, but would be able to use it the following day...the following day we were told that we weren't able to use the hotel car park at all due to maintenance, so had to park on the main road during our stay. Out room only... More 

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Estelle L, Director de Relaciones Públicas at HM Tropical, responded to this review

Dear client, Thank you for your time on this comment. We would like to apologise if our hotel didn't live up to your expectations. Unfortunately we had to paint the parking lines because they disappeared after the renovations we have been doing this winter, this is the reason why it was out of service for 3 days. Regarding to the... More 

Bournemouth, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

We were transferred to this hotel after finding that our first choice, Whala Balmes was closed, for refurbishment, we took a taxi which HM Tropical paid for. Upon arriving we were pleasantly surprised at the cleanliness of the foyer, the room was also very clean and the balcony had a beautiful view of the beach & swimming pool, the staff... More 

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Salford, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We was transfered to this hotel from whalla balmes which was closed and what a god send. This hotel was beautiful, spotless friendly staff especially Pedro & Fenando. There was no entertainment but close to all amenities. Food was excellent and I am so fussy, they dont cater for kids food really! This is my 11th time to can pastilla... More 

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Like many others we were transferred here as our hotel wasn't open and I am glad we were. The hotel was very clean and everything looked new,food was very good with plenty of choice. Rooms were excellent with lovely bathroom and shower. Excellent location right on the beach. Finally the staff there from the Receptionist, Bar Staff and the Waiters... More 

Was this review helpful? Yes 1
Ellesmere Port, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

got back yesterday changed to this hotel on arrival as booked hotel not open.staff very friendly and hotel very clean.good location on the beach a short walk from bars and restaurants.food in the hotel was plentiful and a good choice.would definitely stay here again

Was this review helpful? Yes 2
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