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3.5 of 5 Hotel   |   Vaixell, 2, 07610 Playa de Palma, Majorca, Spain
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THB El Cid
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Ranked #14 of 75 hotels in Playa de Palma
A recent review
4 of 5 stars reviewed 5 days ago
Renaldas T
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224 people have reviewed this hotel

Traveler rating
    74
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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English first
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Me and my wife had holidays in this hotel. Almost all hotel guest were older age, so it was quiet and it suited our needs as for honeymoon. But I was expecting a bit more looking at the price. Anyway I enjoyed staying at this hotel because of the place its situated, the beautiful view from the balcony, the food... More

Was this review helpful? Yes 1
scotland
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel is in a lovely location. We paid extra for a sea view room and the view did not disappoint . We were three adults in one room - the room was a standard double with twin beds and another bed put to the side of these therefor the whole room was taken up by three single beds all shoved... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 23, 2014

I have to disagree with all the negative comments about this hotel. Me and my husband picked the hotel ourselves and never regretted the choice. The staff was always smiling and very helpful and friendly, especially the restaurant people. The room was neat and clean, we loved our sea-view and two balconies. There were no loud bars nearby so that... More

Was this review helpful? Yes 1
THB El Cid H, Gerente at THB El Cid, responded to this review

Dear Guest, Thanks very much for your kind coment about our establishment and staff! We will keep on working in order to offer better service to our guests. Hope see you next year and best regard. More

Chepstow
Contributor
18 reviews 18 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed July 10, 2014

Very clean Hotel , poor Hot breakfast , good if you like fruit etc, terrible HARD beds, worst problem is VERY POOR RUDE staff. Especially the Bar Manager! Bar was empty, asked for a cocktail for my wife, waiter very helpful tried to show us, bar Manager rudely told us you cannot stand here ! We politely left the bar... More

Was this review helpful? Yes 3
THB El Cid H, Gerente at THB El Cid, responded to this review

Dear Peter, Thanks for your opinion because is very important for us to improve, we are so sorry about your bad experience at the bar, we will take actions on this issue because we do not want it to happen anymore. We would be grateful if you gave us a second chance and visit us again. Best regards More

Turku, Finland
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 5, 2014

We came home few days ago from 1 week holiday at El Cid hotel. I´m very pleased we chose this hotel. It´s located right on the long beach in a quiet area of Can Pastilla. Hotel´s guests were mostly in middle age or older people. There were peaceful atmosphere at the hotel (no running kids or drunken young people). We... More

Was this review helpful? Yes 2
THB El Cid H, Gerente at THB El Cid, responded to this review

Dear Elpor, We apreciate very much your kind words about us and we hope see you soon again. Best regards More

Birmingham, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 16, 2014

Just come back from the El Cid. The location is 2nd to none for beach lovers which suited us fine. The swimming pools are great and always seemed to have free sunbeds. The rooms were well furnished and the beds were so comfortable and just like my bed at home. The restaurant is so busy and the tables were very... More

Was this review helpful? Yes 2
THB El Cid H, Gerente at THB El Cid, responded to this review

Dear Guest, We appreciate you nice words, and we are also glad that you enjoyed your holidays in our hotel. We also hope to see you soon in your next holidays. Best regards, More

Co Clare
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 3, 2014

Lovely hotel in perfect location right on the beach. Rooms comfortable and fantastic view from sea view rooms overlooking pool and beach.Food good and plentiful.Staff efficient and friendly but reception staff who were not so helpful and a little offhanded.

Was this review helpful? Yes 5
THB El Cid H, Gerente at THB El Cid, responded to this review

Dear Guest, Thanks very much for your nice words about our establishment. We will try to work harder for your next stay in our hotel. We hope to see you soon, Kind regards, More

Brussels, Belgium
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 31, 2014

Our five days in May were marred only by the unacceptable level of sound from the disco/bar directly below our room (no. 106). Rooms on other floors, or over other parts of the hotel, were probably spared. Otherwise everything was perfect, with decent breakfasts and dinners and a clean, well-maintained room with excellent bed. Staff very helpful and friendly.

Was this review helpful? Yes 3
THB El Cid H, Gerente at THB El Cid, responded to this review

Dear Julius, Thanks very much for your kind words about our establishment and staff, regarding the noise next time would be good if you told to the reception your problem and if we had available rooms we would be able to change you, we work for make your holidays better. We hope to see you again next year. Kind regards, More

uk
Reviewer
3 reviews 3 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 29, 2014 via mobile

Arrived back home yesterday ( April 27th 2014 ) after a short 3 day break , as mentioned in other reviews it seems like the hotel caters for cycling events , so lots of people in their cycling outfits walking around and they are a great bunch of respectable people , the hotel is ideally located directly opposite the beach... More

Was this review helpful? Yes 13
THB El Cid H, Gerente at THB El Cid, responded to this review

Dear Mikey, We are very proud to hear you comments, and are happy that you had a good expereinece in our hotel. We look forward to see you again. Best regards, More

Hull
Contributor
14 reviews 14 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 27, 2014

Stayed end April for 3 nights, check-in smooth and quick, room on top floor (615) with view overlooking front pool and sea.. Clean room and nice sized bathroom with full bath and bidet.. In room safe but extra charge, but nice sized fridge. TV had just 2 english channels.. Good sized balcony. Air con apparently not available til beginning of... More

Was this review helpful? Yes 3
THB El Cid H, Gerente at THB El Cid, responded to this review

Dear guest, Thanks very much for your nice coment. We appreciate so much your opinion and hope to see you soon in a near future. Kind regards, More

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Additional Information about THB El Cid

Address: Vaixell, 2, 07610 Playa de Palma, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Playa de Palma
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — THB El Cid 3.5*
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Also Known As:
Thb El Cid Hotel Playa De Palma
THB El Cid Playa De Palma, Majorca

419 photos of this hotel

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Hotel & grounds (38)
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Room/suite (16)
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Expert photos: Taken by TripAdvisor travel experts

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Amenities (20)
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Beach (17)
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Indoor Pool (15)
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Pool (29)
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Standard Room with Balcony (56)
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The Hotel (54)

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style
#8 Romantic Hotel in Playa de Palma
Hotel Class
Official Description (provided by the hotel)
he hotel has 210 rooms and 6 suites, all featuring incredible views of the sea, fully equipped bathroom with hair dryer, terrace, telephone, air-conditioning, satellite television, mini-bar, safety deposit box, etc. plus all the services you would expect from tourist accommodation of this category, such as a gymnasium, sauna, Jacuzzi, Turkish bath, solarium, snack bar, lounge bar, internet connection, dinning room with buffet service, show cooking and conference room. It also features three swimming pools (one heated), garden tennis court, bicycle workshop, client parking, volley ball and table tennis. ... more   less 
Number of rooms
216

Questions & Answers

Questions? Get answers from THB El Cid staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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