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HM Gran Fiesta

C/ Marbella 28, 07610 Playa de Palma, Majorca, Spain
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HM Gran Fiesta
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194 Reviews from our TripAdvisor Community

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    38
    12
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Serbian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (194)
  • Mar-May only
    (46)
  • Jun-Aug only
    (73)
  • Sep-Nov only
    (46)
  • Dec-Feb only
    (29)
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Essex, United Kingdom
1 review
3 of 5 stars Reviewed 2 days ago NEW

I have never written a review on here but felt I would do after our trip to this hotel to give other people a true review of the holiday we had. We chose this holiday/ hotel as it was the first time we was taking our 23 month daughter on her first holiday. A 2 hour flight and a short... More 

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Estelle L, Director de Relaciones Públicas at HM Gran Fiesta, responded to this review

Dear client, Thank you for your time on this comment. We are glad to read that you liked the hotels facilities and the food at our restaurant. On the other side, we would like to apologise if our receptionist and staff seamed unhelpful and rude. This comment will be read by the staff and surely it will help us improve... More 

Billingshurst, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

The all inclusive is very limited,for example fruit juice is only watered down orange and does not include watered down apple,its clearly an option the bar staff do not approve of as they can be off hand if they see you wearing the wrist band.The air con in the room didn't work during the 38 40 degrees of heat that... More 

Was this review helpful? Yes 1
Estelle L, Director de Relaciones Públicas at HM Gran Fiesta, responded to this review

Dear client, Thank you for your time on this opinion. We are glad to hear that you liked the hotel decoration, the pool and the location. On the other side, we have taken note of your comments about the Orange and Apple Juice and the AC. We read all comments as they help us to improve day by day. We... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed for four nights, all inclusive and had a fantastic time. The hotel is beautifully decorated and the quality of the food and drinks was great. The staff were friendly and helpful and made our stay very enjoyable. The pool area was very nice, no loud music and just very peaceful. Right opposite the beach as well. Special thanks... More 

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Prague, Czech Republic
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Very nice hotel with big pool very close to the see; very convenient room with see view; we were very satisfied and will come again. Food was nice, services very well. In 2015 the hotel had new nice reception.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Redditch, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 9, 2015

It was a good stay at gran fiesta. The bedroom was okey but the bed was not that good. Had a lovely bathroom. It's not a place for under 30. Everyone there are 60+. A very boring pool, not allowed to play water sports etc. But overall a fine stay. A very beautiful hotel.

Was this review helpful? Yes 2
Amsterdam, The Netherlands
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 1, 2015

I have been here for 5 days with an all inclusive arrangement. The hotel is nicely located at the beach and close to the airport. Moreover, the interior of the hotel is very stylish and modern. The same counts for the room which has a similar level of set up and has all the basic needs, such as closet, shower,... More 

Was this review helpful? Yes 4
Portugal
Level Contributor
67 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
2 of 5 stars Reviewed April 28, 2015

For the last few years I stayed with my husband in this hotel. Last time the food improved but when we return we couldn't believed. The food was not good again. The wi-fi still have to pay for it. I think this hotel is very expensive for its quality. Definitely I will not be back.

Was this review helpful? Yes 2
Estelle L, Director de Relaciones Públicas at HM Gran Fiesta, responded to this review

Dear Client, Thank you for your time on this comment. We are sorry to read the hotel didn't live up to your expectations. At HM Gran Fiesta we take our clients opinions very seriously as they help us to improve. Kind Regards. More 

Bristol, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed April 19, 2015

We stayed at the Gran Fiesta early in April. The hotel has had a revamp since we were there last year in the Reception and Bar areas - so it is light and very welcoming. Reception staff were very helpful and both Restaurant and bar staff very pleasant and willing to please. Hotel is overlooking the beach and in an... More 

Was this review helpful? Yes 1
Bedford, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed February 22, 2015

Just returned after 5 days, as per usual read previous reviews and I must say we were pleasantly surprised. Hotel was very welcoming , staff very friendly , room was a superior with a lovely big balcony and sea view . Although food was very repetitive with not much choice still very good. It was my partners birthday while we... More 

Was this review helpful? Yes 1
Sydney, Australia
Level Contributor
175 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
4 of 5 stars Reviewed November 25, 2014

We stayed here for a week. Check-in started with the usual level of Spanish customer service. Despite no other people waiting at the desk we were ignored for a few minutes while the clerk completed some very important paper work. Otherwise check-in was ok and we were happy with the superior room. It was right on the beach, good size,... More 

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