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HM Gran Fiesta

C/ Marbella 28, 07610 Playa de Palma, Majorca, Spain
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HM Gran Fiesta
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HM Gran Fiesta
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178 reviews from our community

Traveler rating
    47
    83
    33
    11
    4
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29
79
16
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Amsterdam, The Netherlands
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I have been here for 5 days with an all inclusive arrangement. The hotel is nicely located at the beach and close to the airport. Moreover, the interior of the hotel is very stylish and modern. The same counts for the room which has a similar level of set up and has all the basic needs, such as closet, shower,... More 

Was this review helpful? Yes 1
Portugal
Top Contributor
66 reviews 66 reviews
31 hotel reviews
58 helpful votes 58 helpful votes
2 of 5 stars Reviewed 4 weeks ago

For the last few years I stayed with my husband in this hotel. Last time the food improved but when we return we couldn't believed. The food was not good again. The wi-fi still have to pay for it. I think this hotel is very expensive for its quality. Definitely I will not be back.

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Estelle L, Director de Relaciones Públicas at HM Gran Fiesta, responded to this review

Dear Client, Thank you for your time on this comment. We are sorry to read the hotel didn't live up to your expectations. At HM Gran Fiesta we take our clients opinions very seriously as they help us to improve. Kind Regards. More 

Bristol, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 19, 2015

We stayed at the Gran Fiesta early in April. The hotel has had a revamp since we were there last year in the Reception and Bar areas - so it is light and very welcoming. Reception staff were very helpful and both Restaurant and bar staff very pleasant and willing to please. Hotel is overlooking the beach and in an... More 

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Bedford, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 22, 2015

Just returned after 5 days, as per usual read previous reviews and I must say we were pleasantly surprised. Hotel was very welcoming , staff very friendly , room was a superior with a lovely big balcony and sea view . Although food was very repetitive with not much choice still very good. It was my partners birthday while we... More 

Was this review helpful? Yes 1
Sydney, Australia
Top Contributor
164 reviews 164 reviews
70 hotel reviews
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed November 25, 2014

We stayed here for a week. Check-in started with the usual level of Spanish customer service. Despite no other people waiting at the desk we were ignored for a few minutes while the clerk completed some very important paper work. Otherwise check-in was ok and we were happy with the superior room. It was right on the beach, good size,... More 

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Chester,England
Contributor
13 reviews 13 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed November 9, 2014

Hotel is 16 Euros,or 3 Euros bus from airport.Right on traffic free prom,comfortable room with sea and mountain view. Buffet breakfast very wide choice,dinner also buffet good.You will find something to suit,and if you have a sweet tooth... Staff always pleasant, cleaning lady very cheery. Walks along the prom very nice,with enough bars/cafes open for a drink. Other guests mostly... More 

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essex
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 11, 2014

Perfect spot for visiting palma,accross the road from a lovely beach,although a nice enough hotel we found it soulless. food was ok but strange combinations.Did'nt really see much staff other than meal times .Rooms were clean and comfortable.

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Blotzheim, France
Contributor
17 reviews 17 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 11, 2014

the hotel is midway between arenal and can pastillo and the area is predominantly german. therefore the hotel is predominantly german! for me this wasn't a problem and the hotel itself is clean and comfortable, but at the lower end of the 4* spectrum. room 508 is right at the front, modern, if a little small but we didn't spend... More 

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Belgrade
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 31, 2014

This is a four-star hotel, probably at the lower end of this ranking, but the rooms are spotless clean and so is the whole property, while the staff is extremely friendly and unpretentious - to many travelers, this is more than an excellent start, no matter the official ranking, which is somewhat deceiving from one country to another, anyway. The... More 

Was this review helpful? Yes 1
Geneva, Switzerland
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed August 26, 2014

The location of this hotel is excellent. It is between Can Pastilla and S'Arenal. The beach is quiet, very very different from S'Arenal at Station 1 where people cram into each other. It's a good location for your kids. That's probably the best thing about this hotel. PROS: The room has great aircon & is very clean. Every room has... More 

Was this review helpful? Yes 3
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