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Ereza Apartamentos Los Hibiscos

C/ Doramas, 15, 35510 Puerto Del Carmen, Lanzarote, Spain
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1 room 1 guest
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Ereza Apartamentos Los Hibiscos
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512 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (175)
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  • Italian first
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  • Spanish first
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English first
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    (80)
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    (109)
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Ashton-under-Lyne, United Kingdom
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed today NEW

The pics on the website do not do these apartments justice. When we go away we just want somewhere clean as we just sleep there. These apartments are spotless and top notch for the price we payed. We are a family of 5. There was already a travel cot (which had a proper mattress) when we arrived and the sofas... More 

Was this review helpful? Yes
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

Clearly recently refurbished and very easy on the eye and situated conveniently for the beach and the strip within 100 meters. No air con and you had to pay an extra 15 euro per week for a desk top fan,soon adds up with a family of 4.This complex is certainly not geared up to accommodate an all-inclusive package, only one... More 

Was this review helpful? Yes 1
Hibiscos E, Director de Recepción at Ereza Apartamentos Los Hibiscos, responded to this review

Dear Sir or Madam Thank you for sharing your opinion. Our buffet offer daily fish, meat, vegetable and salads. We consider this in off for all tastes. In summer, especially in high season there may be more clients but the opening hours from the restaurant is ample enough to avoid long waits. Referring to sunbeds reservations, it´s allowed only for... More 

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Preston, England, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Fabulous holiday with a friend, great location with plenty of bars and places to eat. We went all inclusive but would recommend self catering as the food was awful apart from breakfast. Overall brilliant place to stay. Staff very helpful and friendly, apartment was basic but very clean and housekeeping on a daily basis. No entertainment in hotel but places... More 

Was this review helpful? Yes 3
Hibiscos E, Director de Recepción at Ereza Apartamentos Los Hibiscos, responded to this review

Dear Sir or Madam Thank you very much for taking the time to describe your holiday with us in detail and for the very good rating and their positive experience largely by our staff .We are delighted you enjoyed your stay and would be a pleasure to greet you in the future. Sincerely yours Los Hibiscos More 

Manchester, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Firstly I ve got some negative things to say how ever we would return knowing what we know now at the right price We had a one bed and two bed apartment on arrival it was late we were all tired and wanted to get unpacked and in bed, the one bed apartment had no hangers and girls couldn't unpack... More 

Was this review helpful? Yes 1
Hibiscos E, Director de Recepción at Ereza Apartamentos Los Hibiscos, responded to this review

Dear Sir or Madam Thank you for sharing your experience with us. We regret that you were not satisfied with our cleaning service. To avoid misunderstanding we would like to let you know that we never ignore customer report and try to resolve as soon as possible a problem that can arise . In your case we offer you to... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

No air conditioning ,no kids club ,no night entrainment , no water sports ,no inflatables allowed ,no balls allowed Same food cooked all the time and very stricked rules for around the pool but there is one very good life guard to keep u safe

Was this review helpful? Yes 2
Hibiscos E, Director de Recepción at Ereza Apartamentos Los Hibiscos, responded to this review

Dear Sir or Madam Thank you for taking the time to write in Tripadvisor. Firstly to say that our hotel description do not offer entertainment or air condition or water sport in our resort. We appreciate the good words about our lifeguard. As security reason inflatable are not allowed. The buffet offer daily fish, meet, vegetable and salads we consider... More 

Manchester
Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed 1 week ago

Just back from Lanzarote. ..a lovely place. Los Hibiscos newly refurbished spacious though bath needs attention in c410, though I was told they are all the same. Very clean well kept gardens. All staff are very hard working and very polite. We was all inclusive and wished we wasn't , the food was processed basic and mostly canned breakfast was... More 

Was this review helpful? Yes 5
Hibiscos E, Director de Recepción at Ereza Apartamentos Los Hibiscos, responded to this review

Dear Sir or Madam Thank you for your review about us. The lights in the corridor are connected to a clock and turn off automatically. We regularly check all this switches and guarantee that during the day was everything in order.After your report the housekeeper has been fixed immediately but unfortunately not all guests care the installation and you had... More 

Kingston-upon-Hull, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

These apartments do what it says on the tin they fit the bill just right, the rooms are spacious and comfortable the only thing missing in ours was a toaster but staying A/I this wasnt a problem. The food was basic but was lovely with something for everyone we never went hungry.The pool area was a bit small and providing... More 

Was this review helpful? Yes 2
Hibiscos E, Director de Recepción at Ereza Apartamentos Los Hibiscos, responded to this review

Dear Sir or Madam Thank you for sharing your experience of Los Hibiscos with other travelers and the good review about the apartments. Certainly we have a privileged location near the main seafront promenade and the beach.We will be enjoyed to welcome you soon again Sincerely yours Los Hibiscos More 

Leeds, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Bit late with this as we did go a while ago. Location is great, there are bars, shops and restaurants right outside the hotel and along the promenade. The beach is a couple of minutes walk to the bottom of the hill. As the hotel is on a hill anyone with mobility issues should bear this in mind, there are... More 

Was this review helpful? Yes 1
Hibiscos E, Director de Recepción at Ereza Apartamentos Los Hibiscos, responded to this review

Dear Sir or Madam Thank you for taken time to write this review and the description from our resort. We take this opportunity to inform you that we will consider your comments and suggestions about the restaurant to improve our service and hope to welcome you again in a near future Sincerely yours Los Hibiscos More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We are just back from 10 days staying in Los Hibiscos, there was myself and my boyfriend and another couple with us. The location is the apartments are fab, up a slight hill but there is shops, bars restaurants and and the beach all within a couple of minutes walk. The apartment was really big and airy despite the lack... More 

Was this review helpful? Yes 3
Hibiscos E, Director de Recepción at Ereza Apartamentos Los Hibiscos, responded to this review

Dear Sir or Madam We are very happy that you had a lovely holiday and enjoyed the time with your partner .It seems that you were satisfied with the situation of the hotel , the cleanliness the spacious apartment and the always friendly staff. We hope to be able to welcome you again soon . Sincerely yours Los Hibiscos More 

Lancaster, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Apartment was fine, we went all inclusive food not that bad,have had better elsewhere. Staff all round were excellent always got a smile. Pool biggest pain got 2 que in morning, not wat u go on hols 4

Was this review helpful? Yes 1
Hibiscos E, Front Office Manager at Ereza Apartamentos Los Hibiscos, responded to this review

Dear Sir or Madam Thank you for the time taken to write your opinion about our complex and the good words about the staff. We regret that the food was not at your liking despite we offer for all kind of taste. Sincerely yours Los Hibiscos More 

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