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Apartamentos Los Hibiscos

C/ Doramas, 15, 35510 Puerto Del Carmen, Lanzarote, Spain
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Best prices for: 1 room 1 guest
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Apartamentos Los Hibiscos
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Apartamentos Los Hibiscos
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451 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bangor, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Our third time to return to these holiday apartments. Great location near to the beach and central location in Puerto del Carmen. All inclusive brings all food & snacks inclusive up to 11 pm at night. This also includes all types of wines, liqueurs & spirits with generous Spanish measures, if you are that way inclined. Room service is good... More 

Was this review helpful? Yes 4
Leeds
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed for a week, food very good lots of choice, restaurant staff lovely. Apartments were spacious, clean. Great location near to the main street but up a hill not suitable for all. Pool area good and clean, with pool bar, no enterainment which was a shame. Didnt pay a lot for this hotel so was very very pleased with what... More 

Was this review helpful? Yes 1
Yorkshire
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is the second time we have visited in a year and the staff remembered us. The hotel is well situated and has a good sized pool, even though it was a little cool in April, took your breath away. The lifeguards there are fabulous, especially Alberto, he made us feel very welcome and was very attentive to our needs.... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at Los Hibiscos for two weeks half board and can't really fault it for what we paid, but it was not really for us. The food was ok especially breakfast, but while the variety and quality of the evening meals was satisfactory, it wasn't really something to look forward to. The hotel was exceptionally clean and well maintained and... More 

Was this review helpful? Yes 2
ErezaDoradoSuites, Director de Recepción at Apartamentos Los Hibiscos, responded to this review

Dear Sir or Madam Thank you very much for the good comments about the cleaning and maintenance service in our hotel. Concerning our buffet, we offer all kind of variety .So we understand that your comment “it was not for us” mean that you prefer to discover by yourself the gastronomy of our island and diversity of the restaurant Anyway... More 

Manchester, England, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for a week All inclusive food was very good & plenty of it, staff very helpful and friendly. Rooms clean & very big with fridge freezer & kettle. Pool was cold but once you got in & got used it was ok. Life guard Alberto was really nice he cleaned around the pool & spent time talking to people... More 

Was this review helpful? Yes 5
ErezaDoradoSuites, Director de Recepción at Apartamentos Los Hibiscos, responded to this review

Dear Sir or Madam We greatly appreciate your feedback and the good rate about the hotel and staff. We have noted your suggestion about the animation .This kind of comments help us to improve our service and will be considered in a future..We hope to welcome you soon again in Lanzarote and special in Los Hibiscos. Sincerely yours Los Hibiscos More 

Belfast, United Kingdom
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 1 week ago

I am booked to stay in here in July for the first time & have been trying to contact the hotel now for weeks, help please?! i have had one reply for more information then no reply back since, does anyone have an email address?

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ErezaDoradoSuites, Director de Recepción at Apartamentos Los Hibiscos, responded to this review

Dear Sir or Madame Please do not hesitate to contact us to our email address: reservas.hibiscos.ereza.es sincerely yours Los Hibiscos More 

Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for 2 weeks the cleanliness and location can't be faulted we were on all inclusive drinks a bit limited the food ok as long as you get there early but repetitive for a 2 week stay the bar area needs a complete refurb and as there is no entertainment needs music or a TV for sports etc but... More 

Was this review helpful? Yes 5
ErezaDoradoSuites, Director de Recepción at Apartamentos Los Hibiscos, responded to this review

Dear Sir or Madam Thank you for sharing your experience, we are delighted and it is a big satisfaction when a guest mention about the cleanliness in our resort also we will consider your comment about the buffet. Many customers have thanked us for having a relaxing atmosphere with back ground music in the bar and around the pool. We... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

apartments in great location, typical apartments cleaned regularly, food very poor-do not go all inclusive, pool nice but cool- pick somewhere else with heated baby pool if staying with young children.

Was this review helpful? Yes 2
ErezaDoradoSuites, Director de Recepción at Apartamentos Los Hibiscos, responded to this review

Dear Sir or Madam Thank you for sharing your opinion and the good rate about the cleaning in our resort. Our buffet offered daily meat, fish, vegetable ,salads and pasta, enough for all kind of taste. The good climate in the Canary Island is very appreciated and do not require heated pool. Wishing you all the best. Sincerely yours Los... More 

Holywell, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for two weeks in March 2015. We were able to check in at 2pm but we arrived hour or so earlier so had to wait until then. For a self catering apartment it has to be said there is very little for you to 'self cater' with. May as well have been Room Only... There was only... More 

Was this review helpful? Yes 3
ErezaDoradoSuites, Director de Recepción at Apartamentos Los Hibiscos, responded to this review

Dear Sir or Madam Thank you for choosing our hotel in your last stay in Lanzarote, and for sharing your experience, we are greatly honored because of your mention about the neatness around the hotel. Our staff is working hard to establish a peaceful atmosphere, the common areas, the corridors, the different block’s entrances, even our gardens, designed as a... More 

Contributor
14 reviews 14 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We were a Large group consisting of 4 mums & 9 teenagers . We stayed for the Easter break. Out of the 5 appts - only 1 was of acceptable standard. Poor views, musty / damp smells & dark appts. The pool was freezing & overly supervised by the pool attendant who shouted at the kids to be 'not so... More 

Was this review helpful? Yes 3
ErezaDoradoSuites, Director de Recepción at Apartamentos Los Hibiscos, responded to this review

Dear Madam Thank you for sharing your opinion and rate the experience largely by us. Your suggestions will help us to improve the services in our next renovation in the apartments next month of May Concerning the pool area, we enjoy to have kids, the lifeguards have positives comments and compliments because their good care in the pool area but... More 

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