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3.0 of 5 Resort   |   Calle La Graciosa 3-7, 35510 Puerto Del Carmen, Lanzarote, Spain
Hotel amenities
El Dorado

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83%
Certificate of Excellence 2013
A recent review
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181 people have reviewed this hotel

Traveler rating
    79
    68
    25
    6
    3
See reviews for
49
73
2
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Norwegian first
  • Spanish first
  • Any
English first
cottingham
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The El Dorado apartments are the best self catering accomodation I have ever stayed in. We had one of the superior apartments with a sea view. We had dressing gowns, huge fluffy towels, toiletries and a large apartment with two balconies. Everything was spotless, the staff were wonderful and we had such a restful time. Even though we were next... More

Was this review helpful? Yes 1
fmusan, Director Comercial at El Dorado, responded to this review

Dear Guest, many thanks for your review, your feedback is very helpful to us as it helps us to improve our services. Regarding the problem that you were not given the desired apartment, we do our best to meet the requests of our customers and the apartments are assigned at the time each reservation arrives. When we received your reservation,... More

Middlesbrough, England, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 9, 2014 via mobile

We have just stayed a week in eldorado and had a lovely spacious apartment in a quiet part staff were nice and helpful and the location great near shops and the old and new town would definitely return to these apartments

Was this review helpful? Yes 4
Mablethorpe, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 8, 2014 via mobile

We stayed for a week in January from the 18th we could not fault anything. The cleaner came most days bed's were changed 3 times towels every time the cleaner came .Every one was friendly especially the reception ladies .We stayed in suite B17 looking over the ocean and views to Fuertaventura .Would definitely stay again and recommend El Dorado.... More

Was this review helpful? Yes 1
Blackpool, United Kingdom
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 4, 2014 via mobile

Stayed with 3 friends in September in a bungalow. The pool areas are good with plenty of sun beds, the accommodation is good with plenty of space, 2 beds and 2 baths which for 4 ladies is essential. The complex is close to some very good restaurants and the main shopping area. All round good value for money.

Was this review helpful? Yes 2
Dublin, Ireland
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 16, 2014

we stayed for 12 nights xmas & new year,we were a bit disappointed with the cleanliness of these apts.kitchen drawers were never cleaned.and it wasn't only our apt,another family members apt was the same,there was a bad smell of urine in the bathroom.we stayed here june 2012 also and there was a big diference,would recommend looking at apt. before hand,the... More

Was this review helpful? Yes 2
fmusan, Director Comercial at El Dorado, responded to this review

Dear customer, we greatly appreciate your feedback as it helps us to improve always. We're sorry about the cleaning and we proceeded to take measures to resolve this issue as we have almost never had this kind of criticism. Regarding lifeguard, comment that this service is not permanent in the hotel More

Kerrykeel, Ireland
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 13, 2014

We stayed in El dorado over Christmas @ new year 3rd time staying here we requested apartment at kids pool but didn't get it, instead we got put at other pool our main door looked out onto busy road the only good thing we had big balcony over looking pool which got the sun all day. The apartment itself wasn't... More

Was this review helpful? Yes 2
Wolverhampton, United Kingdom
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 7, 2014 via mobile

Had 10 days here over new year and it was fabulous. Rooms are spotless and spacious and location is spot on. Right over road from shopping centre, and near old town and new town so nowhere is too far to walk. Breakfast was very nice, full English & continental, restaurant staff lovely and permanently cheerful! Only wish we could stay... More

Was this review helpful? Yes 1
gal
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 3, 2014

Stayed here over Christmas, we stayed once before two years back. Very good for a family holiday - apartments are fine, location is great - can walk everywhere, no need for taxis. Did not use restaurant as so many other options locally. Staff very helpful. Kids really enjoyed the pool. Shopping centre across the road for the basics.

Was this review helpful? Yes 2
Stockholm, Sweden
Contributor
13 reviews 13 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 29, 2013

Me and my mother stayed at this hotel for one week and we really enjoyed it. We shared a two bedroom apartment with terraces with sea view. It was terrific. The apartment was clean and nice and the hotel is perfect located between the “old town” and the beach board walk.

Was this review helpful? Yes 2
grafter999
Top Contributor
78 reviews 78 reviews
29 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed December 1, 2013

Seven lads on a trip away enjoyed this place thoroughly. Rooms were large with everything you need. Two pools with loads of loungers. We never ate in the hotel. Short walk to harbour where there are loads of restaurants. Only one minor thing - b1 has slow running plugs which caused flooding in bathroom when in shower....... Great place and... More

Was this review helpful? Yes 3
fmusan, Director Comercial at El Dorado, responded to this review

Dear customer, thank you very much for your review about our property. We are a family run establishment and were full of pride and joy when a client claims to have enjoyed your stay in our hotel. Hope to see you again here. More

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Additional Information about El Dorado

Also Known As:
El Dorado Hotel Puerto Del Carmen
El Dorado Puerto Del Carmen
El Dorado Lanzarote
El Dorado Hotel
El Dorado Lanzarote/Puerto Del Carmen
Address: Calle La Graciosa 3-7, 35510 Puerto Del Carmen, Lanzarote, Spain
Location: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Puerto Del Carmen
#9 On the Beach Hotel in Puerto Del Carmen
#19 Family Hotel in Puerto Del Carmen
Price Range (Based on Average Rates): $
Hotel Class:3 star — El Dorado 3*
Official Description (provided by the hotel):
El Dorado Apartments is a hotel located in Puerto del Carmen, with a long career that has earned him numerous awards.Apartments El Dorado was one of the first hotels and apartments that were built near the port.Our hotel has 81 spacious and comfortable apartments and bungalows, newly renovated one and two bedrooms with one and two bathrooms. ... more   less 
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