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Aparthotel PuertoCarmen

Avda. Juan Carlos I #35, 35510 Puerto Del Carmen, Lanzarote, Spain
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1 room 1 adult
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Aparthotel PuertoCarmen
Aparthotel PuertoCarmen
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495 Reviews from our TripAdvisor Community

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Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed today NEW

On first impression the hotel looked promising, however we realized later that our apartment received no sun at all on the balcony throughout the day. The same can be said for the whole side where we where located. Due to obvious bad planning only half the rooms where in a position to get any sun. My advice is to ask... More 

Helpful?
Thank Trace242424
1 review
4 of 5 stars Reviewed yesterday NEW via mobile

Looked at a few sceptical reviews over the internet and i really cant see why some people have complained. For what you are paying you will get a clean apartment with no bother. One of the female receptionist (cant remember her name but she was originally from Belgium) went out of her way to help. She got to know our... More 

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Thank barry c
Tralee, Ireland
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 4 days ago NEW via mobile

On arrival, we thought the hotel looked lovely. We stayed in apt 263 which is totally shaded all day, never gets the sun. In fact, all apartments to the left of the pool get no Sun at this time of year? . We were freezing in the room for the duration of our Jan holiday. We ended up getting extra... More 

Helpful?
Thank Eileen M

Travelers are raving about these Puerto Del Carmen hotels

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here in October half term 2015. The room was plenty big enough for 5 of us. Lidi is fab next door. Staff very friendly, room cleaned regularly. My daughter had an 'accident' one night and the maid were fab. Only wanted one bed changed, they did them all. Would return as it was what we wanted in a... More 

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2 Thank Lindyagar
wexford
Level Contributor
49 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed 1 week ago

stayed here for 10 days havent anything bad to say about this apartment, large enough for 3 persons, good room sizes nice large balcony lots of sunbeds around pool area, a bit dated. some sunbeds should be fixed or dumped . only had a snack here was ok limited menu good location 5-10 min walk from harbour .only complaint was... More 

Helpful?
Thank gommer1
St Helens, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We were located in room 110 which turned out to be an excellent location near to the main reception and a corner slot. If you want sun all day long on your balcony numbers 114 - 120 on the ground floor or 214 -220 are a good booking if you can get them. The staff on reception were very polite... More 

Helpful?
Thank Philip R
County Dublin, Ireland
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Room 209 was beside Reception and therefore quite noisy, even though we requested a quite room and were assured this was so!., definitely not. Steep steps which were cracked led to the apartment. The paintwork on doors etc was quite dirty, and hall door was very difficult to open and lock. The floor tiles were cracked and moved in certain... More 

Helpful?
2 Thank 633olived
Ireland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

spent xmas in lanzarote for first time Puerto Carmen Apart hotel was just perfect for every thing you wanted lidl right next-door to it near beach pubs shops reception lady Mariella was very friendly and helpful night porter was also very friendly when we game home at all hours and the cleaning staff where first glass thanks for making our... More 

Helpful?
2 Thank lavinaDes
AngelinaVillafane, reception at Aparthotel PuertoCarmen, responded to this review

Thank you for your nice words and compliments ! We hope to see you very soon again Best regards from sunny Lanzarote ! Marielle More 

Clonakilty, Ireland
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Had a really lovely holiday in this complex. The place was really clean, lovely staff , lovely receptionists, who were all really helpful, especially Mariella (Not sure of spelling) Wish we were there now !!

Helpful?
3 Thank Barry K
Western Ireland, Ireland
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I would never stay here again. The hotel staff at reception quite rude except for 1 nice lady and night porter. I got robbed on my 2nd night out and the hotel key was in my bag, i informed reception after coming back from police station only to be told i owed them 15 euro for "loosing"the key, i explained... More 

Helpful?
6 Thank 12unhappy2015
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