We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Aparthotel PuertoCarmen

Avda. Juan Carlos I #35, 35510 Puerto Del Carmen, Lanzarote, Spain
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with HotelsClick to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Aparthotel PuertoCarmen
Professional photos View all
Browse nearby
Aparthotel PuertoCarmen
Add Photo Write a Review

368 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    74
    113
    90
    42
    49
See reviews for
118
145
7
1
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (368)
  • Mar-May only
    (78)
  • Jun-Aug only
    (128)
  • Sep-Nov only
    (93)
  • Dec-Feb only
    (69)
All months
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Spent 11 nights here with my daughter. After reading the reviews prior to arriving I was a bit worried. We had a fab time. Yes the apts r a bit outdated but again what do u expect for the price! Ours was clean the maid even washed up cups we left in the sink! There is a definite problem with... More 

Was this review helpful? Yes 5
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

Have just got home from a 14 night stay at this aparthotel, and from the moment we arrived it was such a big let down being a second choice hotel due to work commitments ! It was really like stepping back 10 or 15 years and not to be pull apart any one thing the whole hotel was dirty run... More 

Was this review helpful? Yes 1

Travelers are raving about these Puerto Del Carmen hotels

Irvine, United Kingdom
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

My family and I, two daughters 18 and 13 and husband have been visiting Puerto del Carmen for twenty years, with other countries in between. We knew this would be a basic apartment and yes it was. Good points where, receptionist Christina was very accommodating with giving us apartment 154. This was in a quieter part of the resort. Next... More 

Was this review helpful? Yes 1
Clydebank, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

This is very very dated. Seen other reviews saying clean towels every day we had to ask to get ours changed after 3 days. The bed linen had holes in it. Maid service was very poor. Our dirty bed sheets and towels lay at the bottom of our stairs for over 24 hours. Some days maid service was not until... More 

Was this review helpful? Yes 2
Dublin, Ireland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I have visited the Island on numerous occasions n u have to say this trip has been an experience. I have too many safety comments to mention suffice to say be careful of electrical devices n sockets, shower heads falling off, the playground n area around is a death trap with very high drops unprotected with fencing or railing, there... More 

Was this review helpful? Yes 3
Yorkshire, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
1 of 5 stars Reviewed 1 week ago

on getting to our room we found it a bit dated but ok, it had two bedrooms a large bathroom all the hot water you could use, towels and beds were changed every single day the whole 2 weeks we were there, theres a lidl next door which was very cheap, the down sides- 110 sunbeds and only 7 parasols,... More 

Was this review helpful? Yes 2
Brighton, United Kingdom
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel Very clean and apartments big and spacious. Pool area is clean and tidy Just enough beds but not enough umbrellas. Have to get up by 7 in the morning to get a umbrella. Entertainment in hotel is bit sparse BUT The hotel is close to old town shopping centre .( 5 mins walk ) Loads of shops and... More 

Was this review helpful? Yes 4
Liverpool, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Booked this hotel for a budget holiday, the pool photos sold the hotel to me. I knew what to expect from the apartments as it was a budget hotel. We loved our holiday We arrived to be greeted by a friendly receptionist who was helpful and give us a map to our room. We were at the back of the... More 

Was this review helpful? Yes 1
Level Contributor
59 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Done a one night stay while waiting on our villa to be ready glad that's all I done we were in bed at 845 the next morning when another family walked in and proceeded to bring there cases into the room very very basic I know it was cheap brought the kids to the playground and they came out all... More 

Was this review helpful? Yes 1
Nuneaton, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Arrived and our room was not ready, when it was ready was fine basic but what we expected after all it's not a 4 or 5* star hotel. Plus side we were at the back of the hotel and it was lovely and quiet. Never figured out the trick for a hot shower while we were there always tepid then... More 

Was this review helpful? Yes 1
AngelinaVillafane, Director de Relaciones con Clientes at Aparthotel PuertoCarmen, responded to this review

Dear guest Thank you very much for publishing your opinion on tripadvisor. First of all we would like to say that the Check In hour is from 14:00 o Clock , if the rooms are ready earlyer our guests can check in earlyer but as July is a busy month its sometimes difficult to have the rooms ready to check... More 

Questions? Get answers from hotel staff and past guests. Ask a question

290 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (107)
Viewed
Pool/beach area (18)
Viewed
Room/suite (26)
Viewed
Bathroom (9)
Viewed
Dining (7)
Viewed
Hotel & grounds (13)
Viewed
View from room (15)
Viewed
Other (19)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (162)
Viewed
Amenities (10)
Viewed
Pool (21)
Viewed
Restaurants and Bars (30)
Viewed
Standard Apartment (53)
Viewed
The Hotel (48)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Hotel & grounds (9)
Viewed
Dining (7)
Viewed
Room/suite (2)
Viewed
Bathroom (2)
Viewed
Pool/beach area (1)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Puerto Del Carmen hotels
0.7 mi away
Los Pueblos Apartments
Los Pueblos Apartments
#63 of 94 in Puerto Del Carmen
3.5 of 5 stars 307 reviews
0.1 mi away
Luz y Mar Apartments
Luz y Mar Apartments
#49 of 94 in Puerto Del Carmen
3.5 of 5 stars 121 reviews
0.2 mi away
Apartamentos Panorama
Apartamentos Panorama
#27 of 94 in Puerto Del Carmen
3.5 of 5 stars 253 reviews
Show Prices
Show Prices
Show Prices
0.8 mi away
Terrazas
Terrazas
#71 of 94 in Puerto Del Carmen
3.0 of 5 stars 177 reviews
0.6 mi away
Tisalaya Apartments
Tisalaya Apartments
#34 of 94 in Puerto Del Carmen
4.0 of 5 stars 145 reviews
0.2 mi away
Bitacora Club
Bitacora Club
#24 of 94 in Puerto Del Carmen
4.0 of 5 stars 628 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay