I didn't even want to unpack our suitcases when I saw the room. It was on the 1st floor overlooking the pool, but got no sun whatsoever and bore the full brunt of the wind. My partner & I ended up aguing as he didn't want to complain so we stayed where we were. When we went to the pub... more

My partner and I were very much looking forward to a relaxing week away in Lanzarote. Our holiday itself was great - good weather, plenty to do etc However, the apartment we stayed in was an absolute disgrace and was a real disappointment for our holiday - the apartment was filthy, badly maintained and poorly cleaned. The kitchen facilities were... more

Have just arrived back from a week at this hotel. When we arrived the door was open wide, flimsey patio door, so when the lights went on the cockroaches wer everywhere. Reception gave me a spray but the smell was so bad we got moved to room 132. We unpacked got the kids to bed and next morning headed to... more

Just got back yesterday after a week of fabulous weather! on arrival we found a cockroach in the kitchen,asked cleaner for spray used it no more cockroaches all week.The rooms are basic and could do with a lick of paint but the beds are comfy the towels soft and smell nice as does the bedding all are well used but... more

on holiday with the lads just needing a place to sleep and hang out and theres no problem but,, and its a big but,, the place is very very very basic. the pool is freeezing, the entertainment is bingo and a poxy quiz. The bar food only starts at 1:30pm so if your up early to go on a tour... more

We booked this holiday through Thomas Cook 2 weeks before and was told we would be allocated accommodation on arrival. Initially I was quite impressed with the hotel and the reception and pool area were very nice and clean. However, the apartment itself was very basic, the microwave in teh kitchen area didn't work and there were a lot of... more

We arrived at around 20.00 following a flight delay and our first impression of the apartments were good - but we were tired!! We were given a leaflet about the apartments which stated cleaning on 5 days a week, towel change 3 times a week and sheet change twice. We were cleaned - after a fashion but the hairs on... more

My family of two adults and two children aged five and seven stayed in these apartments for two weeks mid August. Last minute deal so did not expect too much. The apartment we got was right at the very back and so it was nearly as easy to walk into town as to get to it. The apartments were very... more

If you are not a cat-lover don't go! We stayed in room 127 & got a friendly cat into the bargain! While he came regularly to the door, didn't attempt to enter the apartment, thankfully. If he had though, maybe he'd have scared away the ants! We were impressed with the spacious, well- presented pool area & gardens. Tennis court... more