location was good and there is plenty of resturants in old and new town. so go there but never eat in the hotel.stayed there last last year and booked half board we got ripped off. found some staff rude and tell lies as well. met so many lovely people from ireland there and they agreed not to return there as... More

Stayed in the Aparthotel PuertoCarmen Dec 2011- January 2012. It was quite cold at night, so be sure to bring extra layers. Temperature waws nice in the day, like our good summer days :) The people in the hotel were truely superb, it really shows that the people make the place, very friendly and helpful. Its a nice area, about... More

Stayed for 2 weeks in March with my 22 year old son and we had a most enjoyable holiday here,cleaning was done 5 days a week, towels changed 3 times per week, sheets twice per week,the pool was great and plenty of sunbeds, also the restaurant was excellent and great value, great location between Old & New Town, enjoyed the... More

Rooms are functional but in need of an update. Everything looks a bit grubby and tired. Would not recommend the half board as menu very boring and it would be hard to self cater as cooking facilities very limited. Having said that the breakfasts are good. The staff are very nice. Pool great and plenty of sunbeds. We thoroughly enjoyed... More

My wife and I have just returned home from a two week, self catering holiday in the Aparthotel, Puerto del Carmen, Lanzarote, this was our fifth stay in this hotel. We are an active elderly couple who like to walk, visit the many attractions available and enjoy a relaxed atmosphere without the feeling that we are being ‘ripped off’. We... More

Stayed here in March 12 and found it ok. Rooms a bit basic (small) and tired. Bathroom needs a bit of attention but clean which is the main thing. Not a bad location although make sure you avoid the rooms along the left hand side as you leave the bar. They get no sun at all. Staff were ok, barman... More

Just back from a weeks stay. Our second time staying here. Second stay very disappointing . The apartment we were given had no sun morning or evening, the sliding door into it was so stiff you would need 2 people to push it. The kettle was broken, the fridge was filty, the shower head was broken, the toilet seat was... More

Three of us went on a badly needed break from work and rain ! Used it as a base for seeing the island and the usual tourist stuff eating too much . The apartments are standard and functional, fine for a no frills holiday which suited us fine . Cleaners were in regularly and everything worked fine in the apartment.... More

Def recommend ! So reasonable nowt bad to say people who moan go to a 5* what do u expect !