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THe Las Gaviotas

3.0 of 5 Calle Mato, 1, 35510 Puerto Del Carmen, Lanzarote, Spain
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THe Las Gaviotas
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THe Las Gaviotas
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479 reviews from our community

Traveler rating
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    33
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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shropshire
Top Contributor
63 reviews 63 reviews
7 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars NEW

We visited Las Gaviotas recently and found it to be a well kept, clean and pretty. The complex is spread over a wide area and contains many pools surrounded by bungalows. As we had checked Trip Adviser before we left we asked for Block 1 or 4 and were happy with the result. Although not a direct sea view the... More 

Was this review helpful? Yes 3
BungalowsLasGaviotas, Gerente at THe Las Gaviotas, responded to this review

Dear Guest, Thank you so much for leaving a review on this site which has been very informative and helpful for our future guest. I'm so glad to hear that you enjoyed yout stay with us, and I hope that we can welcome you back in the future. Sincerely, Rafael Pérez Blanco More 

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Blackburn, United Kingdom
Contributor
13 reviews 13 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

The complex is large with a pool in small handful of villas dotted around matador da and allows access them all. The only issue with this hotel ways the beds, the most uncomfortable beds I have ever slept on in my life. Had to sleep on a lilo it was that hard. Beautiful place though thoroughly enjoyed the holiday

Was this review helpful? Yes
BungalowsLasGaviotas, Gerente at THe Las Gaviotas, responded to this review

Dear Customer, Thank you very much for sharing your experience on Tripadvisor. I really appreciate that you have taken some of your time to let us know how your stay has been. I am sorry to read that you had problems with the mattress. Please be informed that we can always change mattresses when clients let us know about the... More 

Coventry, United Kingdom
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Las gaviotas is in a perfect location close to many bars, restaurants and a very good spar supermarket, it's a short walk to the beach. Reception is always helpful and friendly. The bungalows are cleaned regularly and beds made, the complex consists of eight areas some close to reception such as areas one to four. All areas have a nice... More 

Was this review helpful? Yes 4
BungalowsLasGaviotas, Gerente at THe Las Gaviotas, responded to this review

Dear Customer, Thank you very much for the nice comment. I hope that our future clients will find your opinion useful. If you need help with your next reservation please don´t hesitate to contact us. All the best for you, Rafael Perez Blanco Director More 

Newcastle, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We booked the The Las Gaviotas last year in October. On arriving Sunday, 25th Feb 2015 after handing over our passports to reception, to be photo copied and filling in forms with our details we were then told they didn't have a bungalow for us! UNBELIEVABLE! Their excuse was some story about burst pipes in a bungalow. The receptionist said... More 

Was this review helpful? Yes
BungalowsLasGaviotas, Gerente at THe Las Gaviotas, responded to this review

Dear Mrs Oakley, Referring to your parents Mr &Mrs Thompson’s booking for the 25th of January 2015, we would like to clarify a couple of things, since we feel that your version of what happened is a bit different from how we remember it. On the arrival of Mr. and Mrs. Thomson we explained that due to a broken water... More 

Burnham-On-Sea, United Kingdom
Contributor
15 reviews 15 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Returned home yesterday. We stayed in block 8 which we found to be a long way from reception, especially with suitcases,. On arrival they took us by mini bus, on our return we had the long track early in a morning. Had asked for a early morning call, never got it, good job we where awake.The free Wifi was useless,... More 

Was this review helpful? Yes
BungalowsLasGaviotas, Gerente at THe Las Gaviotas, responded to this review

Dear Customer, Thank you for your comments, they are always good to try to improve our services and for other visitors know us. We have a minibus service to help our customers on arrival, depending on the area they have booked is necessary or not, but it is never a distance greater than 500 m, they can also apply to... More 

SCOTLAND
Contributor
11 reviews 11 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed January 20, 2015

Booked this accommodation for 3 nights purely on reviews seen here and it's apparent value for money. Positives: The area of Matagorda town surrounding these bungalows is lovely. It has a lovely clean beach and plenty of bars and restaurants many which do takeaway service. It's is close proximity to the airport 5 mins in taxi and €10. My partner... More 

Was this review helpful? Yes 4
BungalowsLasGaviotas, Gerente at THe Las Gaviotas, responded to this review
Google Translation

Estimado cliente Lamentamos mucho los inconvenientes que haya podido sufrir durante su estancia en nuestro establecimiento, períitame aclarar le algunos... More 

Cradley Heath, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 15, 2015

Although Las Gaviotas is a self catering complex there is a restaurant on site and also plenty of shops or restaurants local which makes for a relaxing holiday. Most areas have a pool or it is just a short walk to the beach. Ideal. We have been several times usually Feb/March time and found the weather and amenities good.

Was this review helpful? Yes 4
BungalowsLasGaviotas, Director de Recepción at THe Las Gaviotas, responded to this review
Google Translation

Estimado cliente Le agradecemos mucho sus comentarios en esta pagina , ya que ayuda a otra personas a conocer nuestro... More 

Newport, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed January 13, 2015

We arrived at around 7pm and checked in. The receptionist gave us the relevant information and said that cleaning was 5 times a week and no cleaning on Saturdays and Wednesdays. Our first surpirse was when she said my colleague will take you to your accommodation and there was a minibus outside. We were driven to our bungalow which was... More 

Was this review helpful? Yes 3
BungalowsLasGaviotas, Gerente at THe Las Gaviotas, responded to this review

Dear Customer First I would like to thank you for doing your feedback as it helps us improve our service and for that other customers know us. It is true that we have different areas within our complex depending on the type of apartment that reserve, we use a minibus on arrival to help our customers on the route, that... More 

Newport, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed January 12, 2015

The apartments are set in a very quiet area and not very far from the beach. They are ideal if you want to stay in a place where nothing happens.The apartment we were in was very clean and tidy but got no sun so was really cold during the night. A small electric fan heater was supplied but it proved... More 

Was this review helpful? Yes 1
BungalowsLasGaviotas, Gerente at THe Las Gaviotas, responded to this review

Dear Customer First of all, I would like to thank you for taken some of your time to comment about your stay in Las Gaviotas . We regret their bad experience at our facilities. About the climate is something we can not influence, but always try to make our customers feel comfortable as possible. On the subject of cleanliness I... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 7, 2015 via mobile

Happy with our stay altogether. Only minus was the cleaning of the room. E.g not all towels were changed, even though they were left on the floor. Great location, easy to travel with bus to Playa Blanca and Arrecife. Great service from reception staff! We stayed in the upgraded bungalow, worth the little extra money. Unlucky with the weather. Quiet... More 

Was this review helpful? Yes 2
BungalowsLasGaviotas, Gerente at THe Las Gaviotas, responded to this review

Dear customer, Thank you so much for taking some of your precious time to write a comment about us. We're happy to hear that you've enjoyed your stay with us. I'm so sorry to hear about the cleaning issue, though I would like to thank you for letting me know as it is very important to us to give our... More 

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Additional Information about THe Las Gaviotas

Address: Calle Mato, 1, 35510 Puerto Del Carmen, Lanzarote, Spain
Location: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Price Range (Based on Average Rates): $
Hotel Class:3 star — THe Las Gaviotas 3*
Number of rooms: 150
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Also Known As:
Bungalows Las Gaviotas Hotel Puerto Del Carmen
THe Las Gaviotas Lanzarote/Puerto Del Carmen
Hotel Style:
#16 On the Beach Hotel in Puerto Del Carmen

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