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4.0 of 5 Hotel   |   Av del las Playas 88, 35510 Puerto Del Carmen, Lanzarote, Spain
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Las Costas
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Ranked #6 of 94 Hotels in Puerto Del Carmen
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
jemstars1 surrey
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395 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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surrey
Contributor
17 reviews 17 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars

We decided to book Las Costas because of the location and of course, the good reviews on here. On arrival we were tired and grumpy due to leaving the UK in the snow and a delay. The lady on reception, I didn't get her name but she was very funny and made us laugh, much needed after the stress of... More 

Was this review helpful? Yes 1
ManagerLasCostas, Manager at Las Costas, responded to this review

Dear guest, we are very happy to hear that you enjoyed your holidays with us on Lanzarote. We appreciate the time you took to give your opinion in tripadviser and would be delighted to welcome you back in the near future. Kind regards YOUR HOTEL LAS COSTAS TEAM More 

Rugby, United Kingdom
Contributor
19 reviews 19 reviews
4 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

Enjoyed this holiday, ultra clean modern hotel, nice size room with sofa, flat screen large TV (Channels very limited Skye News and Old Programmes) ha ho not on hols to watch TV. Fridge and Microwave. We had a good sea view and watched the sun rise and set, the glass screen was cleaned daily, and this protected us from the... More 

Was this review helpful? Yes 1
Milan, Lombardia, Italy
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a very enjoyable week in this hotel. The rooms are spacious and comfortable. The buffet meals are excellent with lots of choice. At dinner the main course both meat and fish is freshly cooked for you and it changes every night. The staff are charming, very helpful and friendly. There is entertainment in the evening which was very... More 

Was this review helpful? Yes 1
ManagerLasCostas, Manager at Las Costas, responded to this review

Dear Fiona, thank you very much for your evaluation of our hotel in tripadvisor. We are happy to hear that you enjoyed your stay with us and we look forward to seeing you again at Las Costas. Kind regarts HOTEL LAS COSTAS More 

Oxford, United Kingdom
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We liked the large room with a seating area in front of the TV. The bed is big and comfortable. The bathroom is a good size and the heating/aircon is very quiet. The location is good. The food is of a good standard and every effort is made to keep the buffet topped-up. Unfortunately, the guests let the hotel down.... More 

Was this review helpful? Yes 2
ManagerLasCostas, Manager at Las Costas, responded to this review

Dear guests, we are very happy to hear that you enjoyed your holidays with us on Lanzarote. We apreciate the time you took to give your opinion in tripadvisor and would be delighted to welcome you back in the near future Kind regards YOUR HOTEL LAS COSTAS TEAM More 

Copenhagen, Denmark
1 review
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed January 23, 2015

We are frequent travellers and chose this hotel due to a lot of good reviews. However, we will never come back to this hotel again after two very terrifying incidents. 1) On the second night at 2.15pm a cat burglar dressed in black climbed on to our balcony. Fortunately, my wife was already awake and she screamed up which made... More 

Was this review helpful? Yes 18
ManagerLasCostas, Gerente at Las Costas, responded to this review

Dear guests, thank you very much for your detailed valoration of your stay in our hotel Las Costas. We are very sorry to see that you could not enjoy your holiday with us. One of the points for our generally good valorations is the friendlyness reliability of our staff. Most of them are working already many years with us and... More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 21, 2015

Stayed with a group of four friends we had two rooms we did ask when book to be next door when arrived we was told we was not. But there was only two in between so it was not that bad. The room was very big and well furnished. They where also very clean and the beds very comfortable. The... More 

Was this review helpful? Yes
ManagerLasCostas, Manager at Las Costas, responded to this review

Dear guests, thank you for your evaluation of our hotel in tripadvisor. We are happy to hear that you enjoyed your stay. We are always trying to fulfil the wishes of our guests, but sometimes it is not possible because we are usualy fully booked. Kind regards HOTEL LAS COSTAS More 

Camberley Surrey
Top Contributor
51 reviews 51 reviews
35 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed January 18, 2015

There are many good things about this hotel. Its location, it is very clean, the rooms are large, comfortable and well furnished with a fridge, microwave and sofa. As has been mentioned by others, I have never seen such friendly and helpful staff, not just the reception and restaurant staff but the room maids, general cleaners and workers. We asked... More 

Was this review helpful? Yes 3
Cheshire
Senior Contributor
47 reviews 47 reviews
18 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed January 16, 2015

Las Costas had all the main ingredients we'd look for in a hotel. The reception staff were friendly and helpful. On our arrival we and our luggage were taken to our room - so much better than just being given a key and directions. The room was spacious, had a sitting area, a lovely bathroom with a bath - everything... More 

Was this review helpful? Yes
ManagerLasCostas, Manager at Las Costas, responded to this review

Dear guest, we are very happy to hear that you enjoyed your holidays with us on Lanzarote. We apreciate the time you took to give your opinion in tripadvisor. We are committed to the highest quality of customer service and noted your advice. We would be delighted to welcome you back in the near future. Kind regarts HOTEL LAS COSTAS More 

Wexford, Ireland
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 13, 2015

Stayed at this Hotel from 3rd January to the 9th January 2015, food here is excellent for choice and quality...staff had to be the friendliest we have come across in a long time.All rooms are on ground level so nobody above you ...flat screen tv in room with at least four English stations which you will be glad of as... More 

Was this review helpful? Yes 1
ManagerLasCostas, Manager at Las Costas, responded to this review

Dear guest, thank you very much for your positive evaluation. We are very happy to hear that you enjoyed your holidays with us in Lanzarote and hope that you returned home with plenty of wonderful holiday memories. Kind regards HOTEL LAS COSTAS More 

Gloucester
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed January 5, 2015

Just returned from spending a week at the Hotel Las Costas just before Christmas. The hotel and staff are lovely. BUT while sitting in the snack bar attached to the restaurant I had my bag stolen from the chair I was sitting in. It was with me as it was taken. I noticed a guy talking to one of the... More 

Was this review helpful? Yes 11
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Additional Information about Las Costas

Address: Av del las Playas 88, 35510 Puerto Del Carmen, Lanzarote, Spain
Location: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Las Costas 4*
Number of rooms: 187
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Also Known As:
Las Costas Hotel Puerto Del Carmen
Las Costas Lanzarote/Puerto Del Carmen
Hotel Style:
#3 Luxury Hotel in Puerto Del Carmen
#5 Family Hotel in Puerto Del Carmen
#8 Romantic Hotel in Puerto Del Carmen

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