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All 84 Puerto Del Carmen hotels

Beatriz Playa & Spa

4.0 of 5 Hotel   |   Urb. Matagorda, 35510 Puerto Del Carmen, Lanzarote, Spain
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Beatriz Playa & Spa
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Ranked #41 of 84 hotels in Puerto Del Carmen
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1,374 people have reviewed this hotel

Traveler rating
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    99
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463
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (282)
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English first
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

we had a fortnight holiday at this hotel from the 10th july and i can honestly say that we really enjoyed our time here we went as a family of 4 with boys at 12 and 10 they had fun all day in the pool, food was great despite what other reviews say we feel like there was always variety... More

Was this review helpful? Yes 4
Director R, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review

Dear guest, On behalf of the Hotel Beatriz Playa & Spa I would liket o thank you for sharing your opinion with the community of tripAdvisor. I am very sure that your review will help other travelers a lot to get to know us much better and will encourage them to spend their holiday here as well. We are all... More

UK
Reviewer
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

I have just returned from 1 weeks holiday to Beatriz hotel Playa & Spa, and I was slightly skeptical on reading some of the reviews. But I can honestly say - it is a lovely spacious, very clean hotel, with daily maid service and clean towels - I cannot recommend it highly enough. We had a Family room - accommodating... More

Was this review helpful? Yes 6
Director R, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review

Dear guest, I am delighted to read that you had a great holiday here with us and were really satisfied with the hotel, its facilities and the service we offer. Thank you very much for your friendly remark on our staff and especially on Maeva and Juan Luis, they will be very pleased to hear about that. It would be... More

Wexford, Ireland
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a lovely stay at this hotel the hotel was spotless and the staff very helpful. A special mention to the reception staff who were exceptional the two young men at the children's entertainment the chiefs, kitchen porters and accommodation staff ,also a lady on bar at evening entertainment, Pool Towel staff and pool bar staff were fine but... More

Was this review helpful? Yes 3
Director R, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review

Dear guest, Thank you for sharing your opinion with the community of TripAdvisor. I am very glad that you and your family had an enjoyable stay and were satisfied with the hotel and the services we offer. We would really like to welcome you again for another lovely holiday. Best regards Eric Dufosset Public Relations Manager Hotel Beatriz playa &... More

Wigan, United Kingdom
2 reviews
1 of 5 stars Reviewed 1 week ago

This is the worst hotel we have ever stayed in. Dirty Staff rude , not enough of anything ,seats , sunbeds etc. You have to pay extra for a empty fridge to be unlocked in your room! There was a tray in our room with kettle tea & coffee when we checked out they tried to charge us 2 euros... More

Was this review helpful? Yes
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at this hotel for 18 nights with our two children who are 3 and 5. The hotel itself is nice, very big, rooms are good and they were cleaned everyday. The beach is lovely and literally a minutes walk away which was great. The kids entertainment on a night was great and most of the kids seemed to... More

Was this review helpful? Yes 2
Director R, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review

Dear guest, Thank you for your feedback. I am very sorry that you didn'tlike the food as we always try to cater for all our guests by offering a great variety of dishes in the different restaurants we have. I hope that you could even though enjoy your holiday and had a good time. Best regards Eric Dufosset Public Relations... More

rochdale
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

we booked this hotel at the last minute, so not a lot of choice for me to pick and what was left , the beatriz playa was the better looking one. we arrived at lunch, our room was not ready but people after us were given their rooms, thought it was because i emailed the hotel asking for a low... More

Was this review helpful? Yes 2
Director R, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review

Dear guest, Thank you for sharing your opinion with the community of TripAdvisor. I am glad to learn that you had a good holiday and I would like to thank you for mentioning the good value for money. I would like to make clear that we cater for all our guests and always try to offer a great variety of... More

york
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

This hotel has its 4 star award on amenities and has Definitely not obtained this status in terms of service. Just back from 7 days all inclusive. 2 adults 1 child (aged 2) Room adequate. Not serviced daily. Main eating area is like the basement of a multi storey car park. Nowhere to have a quiet drink on all inclusive... More

Was this review helpful? Yes 3
Director R, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review

Dear guest, I am sorry to learn that you were not completely satisfied with your stay but I hope that you had nevertheless a nice holiday in the sun. Best regards Eric Dufosset Public Relations Manager Hotel Beatriz playa & Spa More

Windsor, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the Beatriz Playa Hotel & Spa with a friend looking for a relaxing break close to the beach. This hotel is perfect for a beach holiday - we spent most of our time at the beach in front of the hotel which wasn't even a 2 minute walk away. The pool area was always kept tidy and... More

Was this review helpful? Yes 3
Director R, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review

Dear guest, Thank you for sharing your opinion with the community of TripAdvisor. I am glad that you had a lovely holiday and were satisfied with your stay. Thanks for mentioning the excellent value for money we offer. It would be a pleasure to welcome you again as our guests. Best regards Eric Dufosset Public Relations Manager Hotel Beatriz playa... More

Manchester, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Just had a week at the Beatriz Playa and I have to say we enjoyed our stay very much! Some of the reviews are a bit harsh in my opinion! The Hotel is large but kept very clean, the pools are lovely, the food us fantastic!! The beach is great! The walk up to the town is really pleasant, if... More

Was this review helpful? Yes 1
Director R, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review

Dear guest, On behalf of the Hotel Beatriz Playa & Spa I would like to thank you for your positive review on TripAdvisor. I am delighted to read that you had a fantastic holiday and that you liked the hotel, its facilities and the food. I am very sure that your review will encourage other travelers to choose the hotel... More

Falkirk, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel, but more a 3 star than 4! Very clean and well kept. Our cleaner was great, as were all the other staff. I have seen a few complaints on here about the food, but as a family of fussy eaters, we thought the food was very good! Our only complaint about the hotel is the usual pool lounger... More

Was this review helpful? Yes 4
Director R, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review

Dear guest, Thank you for your review. First of all I'd liket o say that I am sorry for the weather. Usually at that time of the year it is really warm and always sunny. Unfortunately we haven't found any mean to control the weather yet....I am really glad that apart from that you were happy with your stay and... More

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Additional Information about Beatriz Playa & Spa

Address: Urb. Matagorda, 35510 Puerto Del Carmen, Lanzarote, Spain
Location: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Price Range (Based on Average Rates): $
Hotel Class:4 star — Beatriz Playa & Spa 4*
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Also Known As:
Beatriz Playa Hotel Puerto Del Carmen
Beatriz Playa And Spa
Beatriz Playa Lanzarote
Beatriz Playa & Spa Lanzarote/Puerto Del Carmen

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#10 Luxury Hotel in Puerto Del Carmen #16 On the Beach Hotel in Puerto Del Carmen
Hotel Class
Number of rooms
404

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Beatriz Playa & Spa and other travelers.
2 questions
Questions? Get answers from Beatriz Playa & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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