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All 83 Puerto Del Carmen hotels

Beatriz Playa & Spa

4.0 of 5 Hotel   |   Urb. Matagorda, 35510 Puerto Del Carmen, Lanzarote, Spain
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Beatriz Playa & Spa
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Ranked #43 of 83 Hotels in Puerto Del Carmen
A recent review
4 of 5 stars reviewed yesterday
Jayne W
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1,486 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
4 of 5 stars Reviewed yesterday NEW

Myself and my partner went to this hotel for two weeks in October this year. We were really pleased with the hotel and found our room to be perfectly adequate. It was cleaned regularly and fresh towels etc. It might not have been totally luxurious but how much time do you spend in your room on holiday? The staff were... More

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Amsterdam, The Netherlands
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We got room 93, ground floor, facing Puerto del Carmen. Quite big rooms, spacious bathroom with two sinks. Small tv in the room with only two English channels. But who watches TV on their holiday? The beds are quite hard, not really comfy, but I was able to sleep well and without back pain. Never heard the neighbors, except for... More

Was this review helpful? Yes
Director R, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review

Dear guest, Thank you very much for sharing your opinion with the community of TripAdvisor. I am very glad that you enjoyed your stay and I would like to thank you for your very detailed report. I am very sure that this will help other travelers a lot to get to know the Hotel Beatriz Playa & Spa better. It... More

Sheffield, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

This was the first time we had visited Beatriz Playa, after staying in October, after previously staying in other hotels in Matagorda. We were initially worried after reading other reviews about this hotel, but this was unnecessary, as we were made to feel extremely welcome on arrival, and this continued for the full 2 weeks of our stay. We could... More

Was this review helpful? Yes 1
Director R, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review

Dear guest, On behalf of the Hotel Beatriz Playa & Spa I would like to thank you very much for your positive review on TripAdvisor. I am delighted to read that you were really satisfied with your stay and liked the hotel, its facilities and the food. Thank you very much for your positive comment on our staff. We are... More

Manchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Beatriz playa and spa one of the best hotels i have stayed in ,location on the beach some nôise from aircraft but you get used to it , lots of facilities , food good something for eueryone burger bar, .italian and chineese restaurant as well as the main restaurnt

Was this review helpful? Yes 3
Director R, Gerente at Beatriz Playa & Spa, responded to this review

Dear guest, I am delighted to read your positive review and on behalf of the Hotel Beatriz Playa & Spa I would like to thank you for recommending us. We would be very pleased to welcome you again as our guest. Best regards Fayna Umpierrez Manager More

Belfast, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

my partner and i stayed there from 2nd nov to the 10th nov just last week. not happy with the food selection, breakfast, lunch and dinner i thought different foods were not properly marked, as to know what i was eating! our room was on 2nd floor looking onto pool bar. very nice hotel staff. Bedroom very clean, found bed... More

Was this review helpful? Yes 1
Director R, Gerente at Beatriz Playa & Spa, responded to this review

Dear guest, Thank you very much for sharing your opinion with the community of TripAdvisor. I am glad to read that you enjoyed your stay and I would lik to thank you for mentioning our friendly staff. Thank you for your feedback concerning the marking of the food. We will improve that point. It would be a pleasure to welcome... More

Peterborough, United Kingdom
Reviewer
5 reviews 5 reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago

After a horrendous year I had been looking forward to this solo break for several weeks, wanting some time to myself to relax in the sun, read several good books in a decent hotel. I arrived at the hotel after several hours of travelling with an early start, the reception staff were very organised so checking in took just a... More

Was this review helpful? Yes 4
Director R, Gerente at Beatriz Playa & Spa, responded to this review

Dear guest, Thank you very much for your feedback on TripAdvisor. I am very sorry to learn that you were not completely satisfied with your stay even though you had  a pleasant holiday. We will take the hints given into account, thank you for letting us know. Best regards Fayna Umpierrez Manager More

Coatbridge, Scotland, United Kingdom
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Have just booked this hotel again for July 2015 , this will be our 4th time visiting this hotel in 4 years . The rooms , food , staff and location are excellent . If you what the busy nightlife its only 5 mins in a taxi to Puerto del Carmen , if you want it more peaceful there is... More

Was this review helpful? Yes 5
Director R, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review

Dear guest, On behalf of the Hotel Beatriz Playa & Spa I would like to thank you for sharing your opinion with the community of TripAdvisor. I am very pleased to read that you had a very pleasant and enjoyable stay and have already booked for next year. We are all looking forward to welcome you again over here. Best... More

1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

stayed at this hotel 6th to 20th october 2014.fantastic hotel,no complaints.big choice of food always somthing to eat.friendly staff thoughout the hotel.had a great room on the third floor overlooking the pools and out to sea.room was nice, very clean, towels changed every day maid service was second to none.bottle of ice cold sparkling wine in the room on arrival... More

Was this review helpful? Yes 5
Director R, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review

Dear guest, I would to thank you very much for your positive review on TripAdvisor. I am convinced that this will encourage other travelers to choose the Hotel Beatriz Playa & Spa for their holiday as well. I am delighted to read that you are planning to come back next year with your family. We are all looking forward to... More

Guernsey, United Kingdom
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First impressions on entering the foyer of Beatriz Playa were very good. The reception area was very well set out. Check in was fast and friendly. Our room was on the 2nd floor and overlooked the pool with the sea behind it. If you are a plane spotter, you can watch the planes fly in and out. I didn't think... More

Was this review helpful? Yes 5
Director R, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review

Dear guest, I am delighted to read your positive review on TripAdvisor. I am really glad that you were satisfied with your stay and a had a lovely holiday over here. I am very sure that your review will help other travelers a lot to get to know the Hotel Beatriz Playa & Spa much better. It would be a... More

Derry, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What a wonderful hotel for an Autumn/Winter break. My wife and I stayed for a week late October 2014. The staff were more than helpful and that includes all staff. The room was very spacious and had a brilliant sea view. The entertainment was first class and the 'Acttiv' ( that's the name of the team who put on the... More

Was this review helpful? Yes 4
Director R, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review

Dear Andrew and Gabrielle, Thank you very much for sharing yoour opinion with the community of TripAdvisor. I am very glad to read that you had an excellent breakt over here and liked the hotel, its facilities and our staff. I am very sure that the animation team will be happy to hear that you were so satisfied with their... More

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Additional Information about Beatriz Playa & Spa

Address: Urb. Matagorda, 35510 Puerto Del Carmen, Lanzarote, Spain
Location: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Price Range (Based on Average Rates): $
Hotel Class:4 star — Beatriz Playa & Spa 4*
Number of rooms: 404
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Also Known As:
Beatriz Playa And Spa
Beatriz Playa Hotel Puerto Del Carmen
Beatriz Playa Lanzarote
Beatriz Playa & Spa Lanzarote/Puerto Del Carmen

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