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Beatriz Playa & Spa

4.0 of 5 Urb. Matagorda, 35510 Puerto Del Carmen, Lanzarote, Spain
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Beatriz Playa & Spa
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Beatriz Playa & Spa
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1,550 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Letterkenny, Donegal, Ireland
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Just returned from a five night stay at the hotel beatriiz playa spa in lanzarote & I've never been disappointed with a holiday hotel before up until now & I am not a negative person but I feel I need to air my grievance. *arrived at the hotel to be told (after a 10min wait) that our room was not... More 

Was this review helpful? Yes 2
scotland UK
Senior Contributor
33 reviews 33 reviews
25 hotel reviews
117 helpful votes 117 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Reviewed the Beatriz a year ago.Stayed 4 days this time. Got a good deal on AI same as last year. This time we booked at the hotel desk and they showed us the room we were allocated - a lovely room, big, and on two levels, a bedroom area with a real Ksize bed and a seating area,suite style. Great... More 

Was this review helpful? Yes 1
2 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed in this hotel from 15th to 22nd janaury. First impression of hotel was clean spacious . However when arrived at our bedroom i could'nt beleive it belonged to the same buliding there was holes in the door no chairs to sit on at dressing table but the bath was the worse i have ever seen the scrathes in... More 

Was this review helpful? Yes 2
Redditch, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The second visit was even better than the first, and the first was great. We emailed the Beatriz requesting a variety of different rooms and got a perfect room. As returning guests we had champers,water and a fruit basket delivered to the room, shortly after checking in (lovely gesture). We then had another gift of champers and fruit delivered for... More 

Was this review helpful? Yes 2
Director R, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review

Dear guest, Thank you very much for sharing your opinion with the community of TripAdvisor. I am delighted to read that we could meet all your expectations and that you really enjoyed your stay. I am sure that your review will encourage other travelers to stay in the Hotel Beatriz Play & Spa as well, thank you for recommending us!... More 

Evesham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Great Hotel. Huge place . Lovely in the middle all outdoor to look at the moon. Nice food as well. Friendly staff.The entertainment was Varied. Live shows some nights to disco. . All inclusive is ideal and they have an Heated outdoor pool. Great shopping centre 100 metres away and a super Karaoke bar to boot .

Was this review helpful? Yes 6
Director R, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review

Dear guest, I am very pleased to learn that you were satisfied with your stay and that you enjoyed your holiday. Thank you very much for leaving a review on TripAdvisor.We would really like to welcome you again as our guests. Best regards Eric Dufosset Public Relations Manager Hotel Beatriz playa & Spa More 

County Durham, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Will be definitely be returning to this hotel, my husband booked this holiday for my 40th birthday we had a fantastic time made some great friends. We went all inclusive well worth the money we visited the Spa while we were there, very relaxing

Was this review helpful? Yes 3
Director R, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review

Dear guest, On behalf of the Hotel Beatriz Playa & Spa I would like to thank you for your positive comment. I am glad to learn that you enjoyed your stay and that we could meet your expectations. I am delighted to hear that you are planning to stay in the Hotel Beatriz Playa & Spa again. It will be... More 

dumbarton
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

Cant understand some of the reviews, we really liked the hotel. Our room was lovely and big, the beds comfortable, nice big balcony with beautiful views, room cleaned and beds made every day, they even folded your pyjamas. The food was very good with a great selection. Only tried the white wine at dinner, it was a lovely dry white... More 

Was this review helpful? Yes 3
Director R, Gerente at Beatriz Playa & Spa, responded to this review

Dear guest, Thank you very much for sharing your opinion with the community of TripAdvsior and for recommending us. I am very glad to read that you really enjoyed your stay and I am sure that your review will help other travelers a lot to get to know the Hotel Beatriz Playa & Spa. On behalf of all the mebers... More 

Dublin, Ireland
Senior Contributor
48 reviews 48 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked this hotel B&B but went all inclusive on arrival and well worth it @ €28 a day each. Bedroom was recently renovated so it was lovely and big too. Rest of hotel could do with a facelift and its a pity the dining room is in the basement with the beautiful views around the hotel. You can eat at... More 

Was this review helpful? Yes 4
Director R, Gerente at Beatriz Playa & Spa, responded to this review

Dear guest, I am pleased to learn that you enjoyed your stay in general even though it seems to me that we could not meet all your requirements. I am glad to read that you liked most of our food, please let me inform you that we do have beef in the Oriental restaurant, but the dishes we offer are... More 

Englewood, Florida
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My son and his family treated my husband and I for a week. My son lives in Spain and has been to Lanzarote twice and wanted us to experience the Island. The Hotel was very comfortable, and we ate there every morning and evening, all buffet style. Food was quite good and quite a variety with many different nationalities staying... More 

Was this review helpful? Yes 2
Director R, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review

Dear guest, Thank you very much for sharing your opinion with the community of TripAdvisor. I am delighted to read that you enjoyed you stay in our hotel and that you liked to discover the beautiful island of Lanzarote. I am glad that you were satisfied with the hotel, it's facilities and the variety of food we offer. It would... More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Looked at trip advisor before we stayed dated it said I would like to clarify that the ceiling at the bottom of stairs on way to restaurants fell down due to water leaking in everywhere even through the light fittings there was never any gas in the soft drinks making them undrinkable at all the bars!! There was buckets bins... More 

Was this review helpful? Yes 1
Director R, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review

Dear guest, I am sorry to learn that we could not meet your requirements and that you did not enjoy your stay. Please understand that we had some problems with water due to the very heavy rain in this year, which was very unusual for the island. Best regards Eric Dufosset Public Relations Manager Hotel Beatriz playa & Spa More 

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Additional Information about Beatriz Playa & Spa

Address: Urb. Matagorda, 35510 Puerto Del Carmen, Lanzarote, Spain
Location: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Price Range (Based on Average Rates): $
Hotel Class:4 star — Beatriz Playa & Spa 4*
Number of rooms: 404
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Priceline, Despegar.com, getaroom.com, Odigeo, TripOnline SA and Tingo so you can book your Beatriz Playa & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Beatriz Playa And Spa
Beatriz Playa Hotel Puerto Del Carmen
Beatriz Playa Lanzarote
Beatriz Playa & Spa Lanzarote/Puerto Del Carmen
Hotel Style:
#4 Spa Hotel in Puerto Del Carmen
#12 Luxury Hotel in Puerto Del Carmen
#19 On the Beach Hotel in Puerto Del Carmen

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