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Beatriz Playa & Spa

4.0 of 5 Urb. Matagorda, 35510 Puerto Del Carmen, Lanzarote, Spain
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Beatriz Playa & Spa
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Beatriz Playa & Spa
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1,547 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Redditch, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

The second visit was even better than the first, and the first was great. We emailed the Beatriz requesting a variety of different rooms and got a perfect room. As returning guests we had champers,water and a fruit basket delivered to the room, shortly after checking in (lovely gesture). We then had another gift of champers and fruit delivered for... More 

Was this review helpful? Yes 1
Evesham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Great Hotel. Huge place . Lovely in the middle all outdoor to look at the moon. Nice food as well. Friendly staff.The entertainment was Varied. Live shows some nights to disco. . All inclusive is ideal and they have an Heated outdoor pool. Great shopping centre 100 metres away and a super Karaoke bar to boot .

Was this review helpful? Yes 6
County Durham, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Will be definitely be returning to this hotel, my husband booked this holiday for my 40th birthday we had a fantastic time made some great friends. We went all inclusive well worth the money we visited the Spa while we were there, very relaxing

Was this review helpful? Yes 3
dumbarton
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Cant understand some of the reviews, we really liked the hotel. Our room was lovely and big, the beds comfortable, nice big balcony with beautiful views, room cleaned and beds made every day, they even folded your pyjamas. The food was very good with a great selection. Only tried the white wine at dinner, it was a lovely dry white... More 

Was this review helpful? Yes 3
Dublin, Ireland
Senior Contributor
45 reviews 45 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Booked this hotel B&B but went all inclusive on arrival and well worth it @ €28 a day each. Bedroom was recently renovated so it was lovely and big too. Rest of hotel could do with a facelift and its a pity the dining room is in the basement with the beautiful views around the hotel. You can eat at... More 

Was this review helpful? Yes 4
Englewood, Florida
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

My son and his family treated my husband and I for a week. My son lives in Spain and has been to Lanzarote twice and wanted us to experience the Island. The Hotel was very comfortable, and we ate there every morning and evening, all buffet style. Food was quite good and quite a variety with many different nationalities staying... More 

Was this review helpful? Yes 2
Director R, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review

Dear guest, Thank you very much for sharing your opinion with the community of TripAdvisor. I am delighted to read that you enjoyed you stay in our hotel and that you liked to discover the beautiful island of Lanzarote. I am glad that you were satisfied with the hotel, it's facilities and the variety of food we offer. It would... More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Looked at trip advisor before we stayed dated it said I would like to clarify that the ceiling at the bottom of stairs on way to restaurants fell down due to water leaking in everywhere even through the light fittings there was never any gas in the soft drinks making them undrinkable at all the bars!! There was buckets bins... More 

Was this review helpful? Yes 1
Director R, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review

Dear guest, I am sorry to learn that we could not meet your requirements and that you did not enjoy your stay. Please understand that we had some problems with water due to the very heavy rain in this year, which was very unusual for the island. Best regards Eric Dufosset Public Relations Manager Hotel Beatriz playa & Spa More 

Herefordshire
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

After reading a few of the reviews on here I was slightly concerned about my holiday but I couldn't have enjoyed it more. The hotel was clean, admittedly the decor slightly dated but they are in the process of doing it all up. The staff were incredible, very friendly and welcoming. The food was fresh and tasty, a good variety... More 

Was this review helpful? Yes 2
Director R, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review

Dear guest, On behalf of the Hotel Beatriz Playa & Spa I would like to thank you for sharing your opinion with the community of TripAdvsior and for your positive review. I am very sur that this will encourage other travelers to stay in our hotel as well. It was a real pleasure to have you here with and we... More 

County Cavan, Ireland
Top Contributor
94 reviews 94 reviews
31 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed here in November 2014. We had a nice room with a sea view but that was all. The weather was terrible not hotel s fault but the food all inclusive was not great. The wine was terrible,other two restaurants only open for two days at a time and again self service. entertainment not very good. Location to the... More 

Was this review helpful? Yes
Director R, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review

Dear guest, I am sorry to learn that we could not meet your expectations - and I am sorry that you had such terrible weather while you were staying - it is very unusual for the island. Best regards Eric Dufosset Public Relations Manager Hotel Beatriz playa & Spa More 

Omagh
Contributor
13 reviews 13 reviews
13 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Moved to write review after reading recent utterances on Trip Advisor. I'm not sure what hotel recent reviewers stayed at, but it bore little resemblance to our stay. Firstly the staff were really friendly and helpful and as it was an all inclusive hotel believe me they had quite a lot to put up with from rude and ignorant guests... More 

Was this review helpful? Yes 3
Director R, Gerente at Beatriz Playa & Spa, responded to this review

Dear guest, On behalf of all the members of staff I would like to thank you for your review on TripAdvisor. I truly wish that your comment will attract more guests of your class to spend their holidays in our hotel. It was a great pleasure to have you with us and we would be delighted to welcome you again... More 

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Additional Information about Beatriz Playa & Spa

Address: Urb. Matagorda, 35510 Puerto Del Carmen, Lanzarote, Spain
Location: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Price Range (Based on Average Rates): $
Hotel Class:4 star — Beatriz Playa & Spa 4*
Number of rooms: 404
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Despegar.com, Priceline, TripOnline SA, Odigeo and Tingo so you can book your Beatriz Playa & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Beatriz Playa And Spa
Beatriz Playa Hotel Puerto Del Carmen
Beatriz Playa Lanzarote
Beatriz Playa & Spa Lanzarote/Puerto Del Carmen
Hotel Style:
#4 Spa Hotel in Puerto Del Carmen
#12 Luxury Hotel in Puerto Del Carmen
#19 On the Beach Hotel in Puerto Del Carmen

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