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Beatriz Playa & Spa

Urb. Matagorda, 35510 Puerto Del Carmen, Lanzarote, Spain
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1 room 1 guest
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Beatriz Playa & Spa
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1,802 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (391)
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Bourne, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Been visiting Lanzarote for many years and was looking forward returning after not been there for a while. I booked this hotel as it had all the boxes ticked to make it a great holiday for the family. Hotel, all inclusive, pools and beach on your door step. On arrival at 12.45pm to the hotel after a long morning at... More 

Was this review helpful? Yes 2
Alton
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

We stayed here for 2 weeks from the 3rd August. We were rather nervous after reading other reviews but needn't have been. The hotel is huge but never seems crowded and is kept very clean. We always saw cleaners about. The rooms were spacious and also cleaned every day with fresh towels too. Staff were polite at all times. If... More 

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London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Have been visiting and staying at this hotel for the last 12 years in a row. We find the staff friendly, and helpful and always try to please us. Nice large rooms with great views and a bottle of bubbly on entry. Great location and on the beach which is nice and clean. Hotel has 3 clean swimming pools.

Was this review helpful? Yes 4
Liverpool, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We travelled as a family of 4 with 2 children aged 6 & 7. We stayed at the Beatriz Playa & Spa for two weeks from July 22nd - August 5th and we loved it. The hotel itself is very big, clean and the staff are very friendly & helpful. I've read a lot of other reviews which made us... More 

Was this review helpful? Yes 3
Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just returned from a 10 night holiday at the Beatriz, family of 5 in a junior suite, plenty of room, separate bedroom (double bed) three singles in lounge and still room for table and chairs excellent room size and facilities. Food was of a high standard and plenty of choice, kids always happy. Show cooking with delicious joints of meat... More 

Review collected in partnership with Alpharooms

Was this review helpful? Yes 2
Wigan, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My stay here was brilliant, the rooms were a perfect size and very clean the rooms also have air conditioning. There was a lot of selection for breakfast dinner and tea and the food was very nice. The pools are very big and brilliant entertainment for children during the day they also have pool games for adults. You had the... More 

Was this review helpful? Yes 1
Coimbra, Portugal
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Even though it is a 4 star hotel, I've been in hotels of 3 stars with better conditions. The hotel needs maintenance, the rooms are warm, the air conditioner is old and has only 3 speeds and makes a lot of noise not being able to sleep with it on. Half-board does not include drinks at dinner. Dinner is very... More 

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DireccHBeatrizPlaya, Gerente at Beatriz Playa & Spa, responded to this review

Dear guest, I am very sorry to learn that we could not meet your expectations and that you did not like the great variety of food we offer for dinner. The hotel has several theme nights every week – Canary, Mexican, Indian, Chinese, Italian and there is a big variety of fresh fruit every evening as well – apples, pears,... More 

Travelers are raving about these Puerto Del Carmen hotels

Belfast, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We travelled to Lanzarote as a family of four with ten year old twins on the 13th August for one week. I was a bit worried having read some of the negative reviews. I had emailed ahead and asked was there any chance of a refurbished room, which we were given. The first evening we landed we received a bottle... More 

Was this review helpful? Yes 2
DireccHBeatrizPlaya, Gerente at Beatriz Playa & Spa, responded to this review

Dear guest, Thank you very much for sharing your opinion with the community of TripAdvisor. I am really glad to read that you had a good holiday here with us and I hope that we will have the pleasure to welcome you again as our guests. I am delighted to read that you liked the food we offer and I... More 

Norwich, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Arriving at the hotel- The airport was very close, only a 5 minute coach drive from there to the hotel! You really felt the heat once you were outside, even if the sun wasn't properly out. You were literally just dropped off outside, the man would take out your luggage from the coach and you'd then follow the crowd into... More 

Was this review helpful? Yes 3
DireccHBeatrizPlaya, Gerente at Beatriz Playa & Spa, responded to this review

Dear guest, I would like to thank you very much for your friendly and very detailed review and as I understand you had a very good stay and enjoyed your holiday. Thank you for your positive comment on our animation team, I am very glad you liked the activities we offered. I would like to inform you that we always... More 

Cheshire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

arrived late Monday night went to book in at reception was advised to go to -1 floor for food, the hotel was dark and when arriving at restaurant looked around for something to choose (not a great deal of choice) food was inedible went back to reception to pick up bags and proceeded to room, the room was clean tidy... More 

Was this review helpful? Yes 3
DireccHBeatrizPlaya, Gerente at Beatriz Playa & Spa, responded to this review

Dear guest, I am very sorry to learn that you were not completely satisfied with your stay and were especially unhappy with the food. I am very surprised to hear that you thought there was not enough choice as we have several restaurants – main restaurant, Italian, Burger, Oriental, the pool bar – and there is always a great variety... More 

Hotel Review Summarization

What travelers say

  • Pool area(21)
  • Very good(7)
  • Evening entertainment(6)
  • Animation Team(4)
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1,013 photos of this hotel

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Room/suite (93)
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Hotel & grounds (187)
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Pool/beach area (109)
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Bathroom (24)
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Other (281)

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Amenities (47)
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Beach (10)
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Pool (12)
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Standard Double Room (31)
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The Hotel (48)

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Other (3)
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