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All 84 Puerto Del Carmen hotels

Beatriz Playa & Spa

4.0 of 5 Hotel   |   Urb. Matagorda, 35510 Puerto Del Carmen, Lanzarote, Spain
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Beatriz Playa & Spa
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62%
Ranked #41 of 84 hotels in Puerto Del Carmen
A recent review
5 of 5 stars reviewed 2 days ago
John David J Middlesbrough, United Kingdom
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1,349 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (278)
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English first
Middlesbrough, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Holiday date 20 July 2014 BEATRIX PLAYA AND SPA Puerto-Del-Carmen Lanzarote Booked two standard rooms for 2 Grandparents, 2 Parents and 2 Children age 10 and 7 with Thomas Cook Ltd, We were quickly sorted at reception and told our room numbers, 2061 & 2062 on the second floor, when we walked in we found the rooms were clean and... More

Was this review helpful? Yes 2
Manchester
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This hotel is in a good location on the edge of Puerto Del Carmen and within metres of the beach. First impressions were that it was rather large and impersonal. And parts looked a little dated, tired and in need of freshening up. That said, it was a good hotel. The room was adequately big enough for a family of... More

Was this review helpful? Yes 2
Manchester
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The hotel is super a bit far out of Puerto del Carmen, Staff were brill Hotel and room's brill . animation team could walk round the sunbeds more to get the kids involved in the games and to help them mix . lastly the food not as you as you would expect for a 4 star hotel.More for Spanish and... More

Was this review helpful? Yes
Spilsby, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Just returned from the Beatrix for a 3rd time. I can honestly say I can't fault this hotel in any way shape or form & just can't believe some of the recent reviews I have read!! Who are these people & what do they want or expect?? Maybe they moan & complain wherever they go?? The hotel is superbly located,... More

Was this review helpful? Yes 7
Director R, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review

Dear guest, Thank you very much for your positive review and for recommending the Hotel Beatriz Playa & Spa to other travelers. It’s always a pleasure to have you here and we are all looking really forward to seeing you again very soon. Best regards Eric Dufosset Public Relations Manager Hotel Beatriz playa & Spa More

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from the Beatrix,second time this year, all inclusive for family of four. High standards maintained from start to finish.Check in was smooth,friendly helpful staff,as a repeat customer we found in our room bottle of wine and basket of fruit.room was cleaned daily,cleaning staff pleasant and very hard working.Restaurant staff and bar staff throughout the hotel very pleasant and... More

Was this review helpful? Yes 2
Director R, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review

Dear guest, I am delighted to learn that we could once again fulfill your expectations and that you enjoyed your stay in the Hotel Beatriz Playa & Spa. On behalf of all the members of staff I would like to thank you for your very friendly remark concerning their attitude and the quality of their service. We are all looking... More

Selsey, United Kingdom
1 review
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Arrived home early this morning from spending 2 weeks in this hotel. I'm sorry if my review will be long but I want to put a lot of people minds at rest.Because before we came here we was getting very concerned after reading some reviews on this hotel, as it's always the bad reviews that stay in your mind We... More

Was this review helpful? Yes 14
Director R, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review

Dear guest, Thank you very much for sharing your opinion with the community of TripAdvisor. I am very sure that your review will help other travelers a lot to get to know the hotel and will encourage them to spend their holidays in the Hotel Beatriz Playa & Spa. I am very pleased to hear that you are planning to... More

dublin
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 1 week ago

Firstly I went with an open mind after reading previous bad reviews and I decided to give it a chance...big mistake. On arrival, receptionist (long brown hair) was so so unfriendly and really should not be at front of house duties...so not a nice start.. Rooms very dated. Bathrooms absolutely stink...had to brush teeth in the hall to prevent gagging....... More

Was this review helpful? Yes 2
Director R, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review

Dear guest, I am very sorry to learn that you were so unhappy with your stay. Concerning the attitude of our reception staff we will take your hints given in account. Best regards Eric Dufosset Public Relations Manager Hotel Beatriz playa & Spa More

Glasgow, United Kingdom
2 reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 1 week ago

I no sounds a silly thing to say but this hotel is totally based around Spanish guests who are the majority as although in Spain unusual to see so many guests from their. The rooms are clean and had no problem with them but the rest of the hotel needs a good power wash as filthy and the food is... More

Was this review helpful? Yes 3
Director R, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review

Dear guest, I am sorry that we couldn’t fulfill your expectations but I am a bit astonished by reading your review as many people appreciate that we have an international clientele and we certainly try to offer a wide range of food, activities and so on for all of them. Best regards Eric Dufosset Public Relations Manager Hotel Beatriz playa... More

Northampton, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Beatriz Playa & Spa is a nice hotel with lovely surroundings. Lovely waterfalls and Palm trees etc inside. After seeing a photo of the view overlooking the pool towards Puerto Del Carmen on their Facebook page I sent an e mail asking if it would be possible to have a similar view when we stayed there. I received a... More

Was this review helpful? Yes 2
Director R, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review

Dear guest, I am delighted to learn that had a great time in the Hotel Beatriz Playa & Spa and that you really liked the hotel and its facilities. I am sure that your review will help other travelers a lot to get to know the Hotel Beatriz Playa & Spa and it will certainly encourage them to spend their... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here recently, it is a nice hotel with lovely rooms and staff. The only thing is that its a bit out of the centre so its not great if you want to go out. Although, there is a beach and small shopping area nearby.

Was this review helpful? Yes 1
Director R, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review

Dear guest, Thank you very much for sharing your opinion with the community on TripAdvisor. I am very pleased to learn that you had a lovely holiday and enjoyed your stay in the Hotel Beatriz Playa & Spa. We would really like to welcome you again as our guest. Best regards Eric Dufosset Public Relations Manager Hotel Beatriz playa &... More

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Additional Information about Beatriz Playa & Spa

Address: Urb. Matagorda, 35510 Puerto Del Carmen, Lanzarote, Spain
Location: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Beatriz Playa & Spa 4*
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Also Known As:
Beatriz Playa Hotel Puerto Del Carmen
Beatriz Playa And Spa
Beatriz Playa Lanzarote
Beatriz Playa & Spa Lanzarote/Puerto Del Carmen

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#10 Luxury Hotel in Puerto Del Carmen #17 On the Beach Hotel in Puerto Del Carmen
Hotel Class
Number of rooms
404

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