Having read reviews prior to visiting the Beatriz Playa I was worried it was going to be a daily complain to the rep holiday - arriving at the airport the reception staff were friendly and helpful, the overall appearence of the hotel lobby and corridors was tidy and spacious. We found our rooms with the help of the numbers posted... more

The room was a reasonable size but very shabby. it was not cleaned properlyy by the chambermaids. Dust remained on the florr for several da in both the room and the bathroom. Even when i complained the chamberma, who came to clean, did not do it properly even though we were present.. The air conditioning leaked into the wardrobe, resulting... more

Stayed at the Beatriz in Matagorda for 10 days and it was absolutely perfect. We stayed as a family group and found the location perfect for us all, ranging from a 90 year in a wheelchair, to two under 2's in a pram. There is lots of walking on the wide prom and the beach is nearby. The food was... more

This is supposed to be a 4 star hotel, in reality it is no better than any British Travel-Lodge.When we arrived we were hit with the "extra's" such as the safe, fridge, and coffee making facilties (yes you heard right!), all an extra charge, and the fridge and coffee making facilities were not available for 48hrs, when I complained I... more

stayed at hotel the week before easter. our room was lovely with a beautiful sea view. However the food at dinner time was very limited and overall not of good quality. we had stayed in beatriz hotel in costa teguise last year and it was superior in every way. we were also annoyed that the bar closed at 12midnight and... more

We have just arrived back from this holiday and we are disappointed to say the very least. We were assured that this was a very good 4 star hotel. This is in my opinion, after lots of holidays is not anywhere near a 4 star hotel. This was supposed to also be an All Inclusive holiday. This did not seem... more

In our opinion this hotel should be rated 1*. Very old fashioned bedrooms, bathroom never really cleaned, shower curtain hanging off its rail, rusty balcony furniture ETC ETC . OH and the food is very poor with no snack food at the pool, only set buffet at E18 YOU CANT UPGRADE EITHER. THE ONLY GOOD THING ABOUT THIS HOTEL IS... more

i have just come back from an all inclusive holiday with my boyfriend. after reading all the reviews on this site, we were really worried because of all the negative feed back. i have to say this hotel was lovely with fantastic views and gorgeous food. every night was a different theme, but all the food was great. the breakfast... more

The Beatriz Playa is ideally situated for a peaceful relaxing holiday. With access to beachfront walkway all the way to Arreciefe stopping in Playa Honda -- excellent. The only downside is the hotel itself. The dining area and its buffet need to be redone. The bedrooms need refurnishing as the timber frames are chipped and their is dampness in lots... more