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THe Apartamentos Morromar

C/ Mato 13 | Urbanizacion Matagorda, 35510 Puerto Del Carmen, Lanzarote, Spain (Formerly Sol Morromar Apartamentos)
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THe Apartamentos Morromar
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THe Apartamentos Morromar
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THe Apartamentos Morromar
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1,409 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (321)
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1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 4 days ago NEW via mobile

While staying here, my friend and I (who are both 20) found out that the reception staff are quite willing to give out details of guests to COMPLETE STRANGERS!!! (Even though this is apparently "forbidden"). Another guest had asked a member of reception staff what apartment we were staying in, They only knew our first names and when we arrived... More 

Was this review helpful? Yes 8
Dirección M, Director General at THe Apartamentos Morromar, responded to this review

Dear guest We are very sorry that you experienced this incident at your brilliant holiday. As we told you before we take your concern very seriously and as we also assured you before, the reception staff is well trained and has many years of experience, especially regarding sensitive data of guests. Therefore it is impossible that they handed over your... More 

Northampton, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Apartments- Hotel has a cool addition to the bedroom and bathroom kitchenette and living room + terrace, garden, beautiful, well maintained, nice pools, beautiful plants. Average standard room, but who cares? I'm on holiday, I want to relax, explore, sunbathe and not sit in the room. The cleaners took care of the cleanliness very well. The food is delicious! Large... More 

Was this review helpful? Yes 5
Dirección M, Director General at THe Apartamentos Morromar, responded to this review

Dear Kamila Thank you very much for your rating on tripadvisor. We are very glad reading your lovely comments! Furthermore we are grateful for your recommendation, we really appreciate it! The team and I would be more than happy to welcome you again. Kind regards, The Management More 

East Kilbride, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at The Morromar for 10 days A/I recently, this is our 3rd visit and cant wait to go back. Emailed the Manager Joanna before we went for some requests and to our delight we were accomodated. The appartments are very well laid out and are kept very clean, the food was good and always something for everyone to eat,... More 

Was this review helpful? Yes 1
Dirección M, Director General at THe Apartamentos Morromar, responded to this review

Dear Andy Thank you for taking your time sharing your opinion on tripadvisor. It was a great pleasure for me and my team providing you the best possible service. I am glad that you fully enjoyed your holiday! The team and I would be more than happy to welcome you for a fourth time! Kind regards from Lanzarote, The Management More 

Sutton Coldfield, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Food great, drink all good inc cocktails, all spirits. Ask for Cava! It's part of all inclusive but not highlighted. Not much in local area but enough on site. Great pools, clean basic rooms. Great for young family on a budget that don't want to venture far from resort. Only negative for me was that evening entertainment was indoors -... More 

Was this review helpful? Yes 9
Dirección M, Director General at THe Apartamentos Morromar, responded to this review

Dear David Thank you very much for sharing your opinion on tripadvisor. We are very glad reading your comments and to know that you were satisfied with your holidays at Morromar. The team and I would be more than happy to welcome you again! Kind regards from Lanzarote, The Management More 

Rotherham, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

first time at these apartments would return could not fault them very clean, spacious, well kept, food was best we had in all inclusive and we stayed at a few always good variety,always hot and a good choice to suit all. The appartments are a five minute walk to beach and a pleasant walk in to puerto del carmen really... More 

Was this review helpful? Yes 10
Dirección M, Director General at THe Apartamentos Morromar, responded to this review

Dear guest Thank you very much for sharing your opinion on tripadvisor. We are more than glad reading your lovely comments and it would be a great pleasure for us to welcome you again! If you might need further information, please do not hesitate to contact me: joannaboehnke@totalhotelexperience.com Kind regards The Management More 

1 review
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Bit late writing my review myself and my husband spent a week here in February we hadn't been aboard for over 25 years and we were a bit nervous but have to say it was an absolutely brilliant week when we walked into our room the view was amazing apartment was cleaner and spacious staff very friendly can't find anything... More 

Was this review helpful? Yes 8
Dirección M, Director General at THe Apartamentos Morromar, responded to this review

Dear Karen Thank you very much for taking your time sharing your opinion on tripadvisor. We are glad and grateful for your lovely words. It is a great pleasure for us to welcome you again! See you soon and kind regards, The Management More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Visited at the end of February, a party of four ladies. This was my second visit this year and my fifth visit in 18 months. Accomodation was fine, kept clean regularly. Some of the rooms do need an update but there was work going on whilst I was there. Staff very helpful and easy access into local areas. The downside... More 

Was this review helpful? Yes 1
Dirección M, Director General at THe Apartamentos Morromar, responded to this review

Dear guest First of all thank you very much for spending your vacation in our Apartments and of course for sharing your opinion. The team and I are very glad to know that you have really enjoyed your stay and that you were able to relax during your holidays with us. We take good note of your comments about the... More 

Gateshead, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and my self have just came back from a very enjoyable stay at the Morromar apts. When we arrived we were greeted at reception by Frank, who booked us into our room 202 very quickly, but when I asked for a key for the safe we were told that the key was missing,that put us off the room... More 

Was this review helpful? Yes 5
Dirección M, Director General at THe Apartamentos Morromar, responded to this review

Dear guest First of all we would like to thank you for spending your vacation in our THe- Apartamentos Morromar and for publishing your experience on tripadvisor. We are pleased to read that you had an enjoyable stay overall and we really appreciate your suggestions, as our guest’s feedback is very important to us. Therefore we will share your opinion... More 

Faversham, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in Room 444 from 1st-8th March From the moment we walked in everyone was so friendly and got greeted by two really nice repetition men. Our apartment was so clean, the food was really good and so much choice even as a vegetarian. We stayed all inclusive and not disappointed. The beach is not far and even walking... More 

Was this review helpful? Yes 3
Dirección M, Director General at THe Apartamentos Morromar, responded to this review

Dear Lesley Thank you very much for choosing Morromar and for sharing your opinion on tripadvisor. It is a real pleasure to read your nice comments. The team and I would be more than happy to welcome you again! If you might need further information, please do not hesitate to contact me: joannaboehnke@totalhotelexperience.com Thank you and kind regards, The Management More 

Scotland, United Kingdom
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just back from a week's all inclusive holiday here. Overall, I enjoyed my stay and it was very good value. We had a decent sized, self catering apartment but didn't use the kitchen facilities much at all because there was loads of food and it was pretty good. There was a patio but it was pretty shaded and if I... More 

Was this review helpful? Yes 5
Dirección M, Director General at THe Apartamentos Morromar, responded to this review

Dear guest Thank you very much for taking your time sharing your opinion on tripadvisor. We are glad that you could enjoy your holiday at Morromar and we are grateful for your nice comments. Regarding the apartments we would like to inform you that we already started the renovation process. The team and I would be pleased to welcome you... More 

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