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THe Apartamentos Morromar

C/ Mato 13 | Urbanizacion Matagorda, 35510 Puerto Del Carmen, Lanzarote, Spain (Formerly Sol Morromar Apartamentos)
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1 room 1 guest
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THe Apartamentos Morromar
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1,618 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (367)
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  • All months
    (1618)
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    (353)
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Darwen, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Value for money!! Staff are hard working, only small gripe would be that both bar areas should be open in the evenings and fully staffed and the entertainment of an evening needs improvement. We have never been to Lanzarote before and its the 1st trip abroad as a family of four. We are all very happy with the amenities at... More 

Was this review helpful? Yes 1
Halesowen, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed yesterday NEW

We have just spent 2 weeks here as a family of 4 with 2 girls aged 9 and 10. We have found the complex very clean and tidy, all the cleaning staff work tirelessly to keep any litter cleaned up. People complained about the pool man being very strict but for me it was great. You do not have to... More 

Was this review helpful? Yes 1
Stoke-on-Trent, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

stayed here for a week with mates, decent hotel in a quiet area, staff are friendly, hotel grounds are kept clean, there was always a good selection of food and drinks, not a lot to do however there is a football court on the grounds and shops about a fiver minute walk away. On three occasions we received noise complaints... More 

Was this review helpful? Yes 1
Dirección M, Director General at THe Apartamentos Morromar, responded to this review

Dear Joseph, Thank you very much for your feedback on Tripadvisor. It is a pleasure to know that overall you had a nice vacation in Apartamentos THe Morromar and that you were satisfied with our service. We would like to let you know that we do not categorize different areas in our hotel as the whole complex is considered as... More 

Pontypridd, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We returned recently from these apartments having stayed for 2 weeks with 2 children aged 9 & 7. We chose these apartments based on price and location. Hotel itself clean and maids ver friendly. Bar staff not the friendliest. Best meal of the day was breakfast - good selection of cereals and hot breakfasts. Other meals were just average but... More 

Was this review helpful? Yes 2
Dirección M, Director General at THe Apartamentos Morromar, responded to this review

Dear Janet, Thank you for taking the time to review our hotel. We truly value the opinions of our guests and we are glad that our hotel met your expectations regarding the cleaning service with the staff and also the selection of our buffet. We would like to let you know that during the high season when we have quite... More 

Travelers are raving about these Puerto Del Carmen hotels

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Here is my honest review after 1 week, The grounds and pool area are kept in good condition... The bar staff do there best to keep the queues down but do struggle!! Room... Well stay clear of room 100, 2 bed apartment, nice and big but that's as good as it goes!!! TV was broken held together with tape but... More 

Was this review helpful? Yes
Dirección M, Director General at THe Apartamentos Morromar, responded to this review

Dear Sedge, Thank you for sharing your opinion of our hotel. We are really sorry that the condition of the apartment did not meet your expectations. We tried to do our best by offering you another apartment with better conditions to make you feel the most comfortable possible during your holiday however you better stayed in the one you were... More 

Cardiff, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We went for two weeks all inclusive in July 2015 the food was excellent something different every evening, breakfast was great but could do with new coffee machines as there was often a queue. Children's entertainment was extremely good Louis was great fun and his entertainment in the evening is well worth a watch my 10 year old daughter loved... More 

Was this review helpful? Yes 1
Dirección M, Director General at THe Apartamentos Morromar, responded to this review

Dear Layla, Thank you for your review of Apartamentos THe Morromar on Tripadvisor. It makes us so happy to know that you and your family had an excellent holiday here and that you were satisfied with our service. We appreciate your words very much regarding our entertainment. We will surely share your feedback with the animation team, particularly with Luis.... More 

Sheffield, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My Husband and I have just returned yesterday 24th August from here.Had a lovely two week stay in room 801, an upstairs apartment which we had asked for.The room overlooked the pool and had a private balcony. Please ignore any negative reviews as there are many who moan and often go to places with an agenda for finding fault. The... More 

Was this review helpful? Yes 2
Dirección M, Director General at THe Apartamentos Morromar, responded to this review

Dear Helen, Thank you very much for choosing Apartamentos THe Morromar for your holidays and for sharing your opinion about your recent experience in our hotel. It is such a pleasure to know that you had a great stay with us and that you appreciate the hard work of our staff. We will happily transmit your lovely feedback to the... More 

Manchester, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

A great holiday had by all. Ignore negative reviews, make your own decision. We spent two great weeks there form 1st August 2015. We found the place to be clean, all staff very friendly, they all work so hard. Lots of choice at meal times, even for the plain or fussy eaters! Also do a barbecue night for extra cost... More 

Was this review helpful? Yes 3
Dirección M, Director General at THe Apartamentos Morromar, responded to this review

Dear Emma, We would like to express our sincerest thankfulness to you for choosing Apartamentos THe Morromar for your holidays and for your lovely feedback. It is a real pleasure to read such a nice review of our hotel and it makes us so happy that you had a great stay with us and that you were satisfied with our... More 

Dudley, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Just returned from a 2 week all inclusive stay here with 6 adults and 3 children over the age of 11. First impressions were good . The staff work very hard and long days and after hearing the way some disrespectful people spoke to them, no wonder they didnt feel like smiling at times. The apartments are clean and spacious,... More 

Was this review helpful? Yes 3
Dirección M, Director General at THe Apartamentos Morromar, responded to this review

Dear Guest, We would like to say thank you for taking the time and write about your experience in our hotel. Your words make us proud of our staff and we will happily let them know that their hard work is appreciated by our clients as well. We are glad to read that you were content with your accommodation and... More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed for a week as a family in July. My sons are 12 and nearly 2. We didnt enjoy it at all and felt there are a lot of things this hotel needs to change. * Need to put air con in rooms * Have more than 1 bar open throughout the day. * Serve snacks in the afternoon... More 

Was this review helpful? Yes 5
Dirección M, Director General at THe Apartamentos Morromar, responded to this review

Dear Guest, Thank you for sharing your opinion on Tripadvisor and for your suggestions. We are trying to do our best in order to adapt our service according to the needs of our clients and we feel sorry that you could not enjoy your holiday because of the above mentioned issues. It is a pity that you did not feel... More 

Hotel Review Summarization

What travelers say

  • Very clean(16)
  • Pool bar(7)
  • Pool area(6)
  • Good value(6)
  • Reception staff(5)
  • Ice cream(5)
  • Evening entertainment(4)
  • Sea view(3)
  • Self catering(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Pool/beach area (172)
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Hotel & grounds (171)
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Dining (40)
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View from room (89)
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Room/suite (122)
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Bathroom (29)
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Family/play areas (19)
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Other (257)

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'A' Class One Bedroom Apartment (45)
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Amenities (35)
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Big Pool (12)
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Quiet Area Pool (19)
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Restaurants and Bars (24)
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The Hotel (44)

Management photos: Courtesy of the property manager

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Room/suite (3)
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Hotel & grounds (2)
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Pool/beach area (1)
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Other (13)
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