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Morromar Apartamentos

3.0 of 5 C/ Mato 13 | Urbanizacion Matagorda, 35510 Puerto Del Carmen, Lanzarote, Spain (Formerly Sol Morromar Apartamentos)
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Morromar Apartamentos
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Morromar Apartamentos
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1,301 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Stirlingshire, United Kingdom
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

returned again to the morromar after enjoying ourselves last year, we emailed before arriving and asked for a room overlooking the lower pool, this we were given plus a welcoming bottle of wine, a nice touch. meals were fine always found something to eat. gardens kept neat and tidy as were the rooms, cleaned five days a week clean towels... More 

Was this review helpful? Yes 2
Newcastle upon Tyne, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

I stayed for a week at Morromar in early November 2014, with a party of 5 adults. The rooms are very clean and tidy and the we had plenty of space, even with 5 of us in the apartment (2 in each room, 1 on sofa bed). Upon checking in we found we had been allocated a room on the... More 

Was this review helpful? Yes 1
Wiltshire, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

We stayed here on what was my first holiday outside of the UK in 16 years. The location is perfect if you do not want to be in the centre where all the partying happens however just a short 5 minute stroll see's you on the seafront with plenty of bars and restaurants and also a local Spar shop with... More 

Was this review helpful? Yes 1
Dirección M, Director General at Morromar Apartamentos, responded to this review

Dear Sam, first of all, thank you very much for having chosen THe- Apartamentos Morromar for your holidays; it is a big pleasure to read this opinion about our hotel. And of course, thanks for sharing it on TripAdvisor. The team and I are very glad to know that you have really enjoyed your stay and that you were able... More 

1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I went there for a weeks holiday and had such a good time. I loved meeting the Animation team and I got along with them really well. The location is really good as it is only a 5 minute walk to the beach.There are some good attractions to see if you ever need something to do. There are the volcano... More 

Was this review helpful? Yes 5
Dirección M, Director General at Morromar Apartamentos, responded to this review

Dear guest, thank you very much for your kind words, particularly regarding the Animation team. I will be pleased to transmit them personally. We are very glad to hear you fully enjoyed your holidays. Our team is looking forward to seeing you again soon! Kind regards from Lanzarote, The Management More 

1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Having read some of the reviews was apprehensive of this accomodation however from the start of the holiday the hotel staff were exceptionally friendly and very helpful. Had clean towels and room cleaned every day. We stayed the week here and although located in old town it's a short taxi ride costs 6€ into main resort where there is shops... More 

Was this review helpful? Yes 6
Dirección M, Director General at Morromar Apartamentos, responded to this review

Dear guest, thank you very much for taking your time to rate and comment on our THe- Apartamentos Morromar. The team and I are very glad to know that you have really enjoyed your stay and that you were able to relax and recharge during your holidays with us! We also take a good note about the food in the... More 

Birmingham
Contributor
11 reviews 11 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Morromar is less than 10 minutes from the airport. The reception staff were all extremely helpful with any enquiries we had, whether it was exchanging money or asking about buses/taxis. The rooms are clean and perfectly functionable, equipped with a fridge with small freezer compartment, kettle, toaster, plates, glasses, cutlery, pans and a 2 ring hobb, should you want... More 

Was this review helpful? Yes 5
Dirección M, Director General at Morromar Apartamentos, responded to this review

Dear Kasey, I would like to extend my thankfulness to you for having chosen the THe- Apartamentos Morromar to spend your vacation. I am happy to know that you enjoyed our services and facilities and that you had a great stay at our hotel. It is very important to us that our guests are able to enjoy their holidays as... More 

Portsmouth, England, United Kingdom
Contributor
11 reviews 11 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Me and the wife travelled with the in-laws for a one week stay in November. I'm not one for queueing or waiting for things so finding out that the hotel was 7 minutes from the airport was quite pleasing. upon arrival there was a small queue but nothing that niggled me. The nice German man on reception told us that... More 

Was this review helpful? Yes 2
Dirección M, Director General at Morromar Apartamentos, responded to this review

Dear Iain, we would like to thank you for your time sharing your opinion and your experience about THe- Apartamentos Morromar. I am glad to hear that you were happy with the buffet, your apartment and our friendly staff. On the other hand we feel extremely sorry that we couldn´t reach all of your expectations. It’s a pity that you... More 

Chester, England, United Kingdom
Contributor
14 reviews 14 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

On reading all the terrible reviews I can only say I concur. What's disappointing but no surprise is the hotel's lack of any real explanation, apology or remorse. This was what we experienced when we visited the hotel on an all inclusive basis in October. When we arrived with paperwork confirming our booking it was very clear the hotel were... More 

Was this review helpful? Yes 2
Dirección M, Director General at Morromar Apartamentos, responded to this review

Dear Karen, first of all we would like to thank you for spending your valuable vacation in our THe- Apartamentos Morromar and for publishing your experience. It´s really important for us to let you and other travelers know our point of view of your mentioned comments. We are very sorry about the inconveniences you encountered during your stay. I have... More 

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Just back from a weeks stay at the Morromar apartments. Having seen a few bad reviews we were worried but these worries were unfounded. The food was good most of the time and we always found something to eat. I have no complaints about the food being cold or lukewarm as others apparently have.. The apartments were fairly basic but... More 

Was this review helpful? Yes 1
Dirección M, Director General at Morromar Apartamentos, responded to this review

Hola Liz, I am very happy to know that you enjoyed our services and facilities and that you had a great stay at our hotel! On the other hand I would like to apologize for the discomfort you had with the rain. I have to say that the buildings are not prepared for that much rain as we had the... More 

Tías, Canarias, Spain
Contributor
15 reviews 15 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The hotel or apartments Morromar has a lot going on. There is a big restaurant and entertainment area, lovely pools, a gym and it is a short walk to the sea it the other shops in Matagorda shopping centre. The staff are friendly and welcoming and there is usually entertainment on the big stage.

Was this review helpful? Yes 2
Dirección M, Director General at Morromar Apartamentos, responded to this review

Dear Guest, thank you very much for taking your time to publish your impressions about your stay in THe Morromar! It is a pleasure for me and my team to read such a nice review. I am glad that we reached your expectations and to know that you enjoyed your holiday with us! Hoping to welcome you back in a... More 

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Additional Information about Morromar Apartamentos

Address: C/ Mato 13 | Urbanizacion Matagorda, 35510 Puerto Del Carmen, Lanzarote, Spain (Formerly Sol Morromar Apartamentos)
Location: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Morromar Apartamentos 3*
Number of rooms: 221
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Also Known As:
Sol Morromar Apartamentos Hotel Puerto Del Carmen
Sol Melia Matagorda
Sol Morromar Lanzarote
Sol Morromar Apartamentos Matagorda
Morromar Apartamentos Lanzarote/Puerto Del Carmen
Hotel Style:
#8 Best Value Hotel in Puerto Del Carmen
#12 On the Beach Hotel in Puerto Del Carmen
#21 Family Hotel in Puerto Del Carmen

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