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All 84 Puerto Del Carmen hotels

Morromar Apartamentos

3.0 of 5 Hotel   |   C/ Mato 13 | Urbanizacion Matagorda, 35510 Puerto Del Carmen, Lanzarote, Spain (Formerly Sol Morromar Apartamentos)
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Morromar Apartamentos
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Ranked #27 of 84 Hotels in Puerto Del Carmen
A recent review
5 of 5 stars reviewed yesterday
Emmaandsamx
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1,197 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

I stayed here 8th Sept to 15th Sept with my boyfriend and we had the most amazing time! I do not know how anyone can complain about morromar!! From the second we arrived we had a warm welcome. Our room wasn't ready as we arrived a few hours before check in but we didn't mind at all, we left our... More

Was this review helpful? Yes 5
Reviewer
3 reviews 3 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Im due to go to this hotel on the 24th of sept and would just like to say that before I have even arrived I am over the moon I wrote a email to hotel as my boys are autistic and one has a birthday and was delighted with the response I recieved. There customer services are 2nd to none.... More

Was this review helpful? Yes 4
Dirección M, Director General at Morromar Apartamentos, responded to this review

Hola Karen, what a sorprise !! Thank you so much for the review in advance. We are looking forward to meet you here in the Hotel and we already had everything prepared for the Birthday of Troy !! Till then wish you a great week and have a good flight !!! The wheater is fantastic i´m sure you will enjoy... More

Derry, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Just got back from a week in Lanzarote. The hotel was good, much better than what I was expecting. The smaller pool by the gym is much quieter and preferred this to the main pool, although there isn't a bar down there, which was disappointing, but there was a vending machine. Supermarket on site is very handy! There is no... More

Was this review helpful? Yes 1
Dirección M, Director General at Morromar Apartamentos, responded to this review

Dear Yasmine, First of all, we would like to thank you for publishing your impressions about our Apartments. Opinions like yours help us to improve our day to day efforts to offer a better service. We are very sorry to know you encountered some inconveniences during your stay. If we had been aware of them, we could have solved them.... More

Barnsley, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed at morromar last December for 10 days was wonderful, very clean, food good, and staff very helpful don't be put off by negative reviews some people are never happy. We walked into town every day about a 20 minute walk and got a taxi back 4 euros which is nothing. I would definitely recommend morromar apartments, my husband and... More

Was this review helpful? Yes 5
Dirección M, Director General at Morromar Apartamentos, responded to this review

Dear Stephen, I am glad to learn you have had a great stay with us last december and that you enjoyed our services and facilities especially the food, the cleaning and our staff. Our biggest satisfaction is to know that all your expectations were exceed and that you will return this year !!! For us this is the biggest satisfaction.... More

Isle of Wight, United Kingdom
1 review
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Just got back from staying at the morromar, it was an absolutely fantastic holiday enjoyable for the whole family.I booked this holiday back in november 2013 with teletext holidays (the service was excellent) and booked to stay all inclusive, we were a party of 5 meaning we could fit in the 2 bedroom apartment the hotel offers which was a... More

Was this review helpful? Yes 13
Dirección M, Director General at Morromar Apartamentos, responded to this review

Dear guest, Allow me to express my thankfulness to you for sharing your detailed recent experience at our hotel. At the THe- Apartamentos Morromar one of our main priorities is to ensure our guest' satisfaction and expectation. I feel extremely happy to learn that you enjoyed our services and facilities and that you had a great vacation experience with us... More

Birmingham, England, United Kingdom
1 review
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Just got back from morromar stayed for 10 days starting from 1st to 11th September 2014.Was lovely weather in its 30's very hot. I would say my time at morromar had been disappointing as when we booked with thomson they had said we was on the strip near shops and in puerto del carmen. Morromar is NOT in puerto del... More

Was this review helpful? Yes 6
Dirección M, Director General at Morromar Apartamentos, responded to this review

Dear Bethany, First of all, we would like to thank you for having spent your valuable time on publishing your impressions about your recent stay in our Hotel. We would like to confirm you that we have already analyzed your comments and we are taking the opportune measures. Regarding the Aircondition and the ubication of the Hotel we feel so... More

Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

went 28th aug till 11th sept 2014 all inclusive weather wonderful beach terrible black rocks and sand evrythwehere couldnt sunbathe food was terrible same everyday plastic cups for beer balcony full of flies wont be goin there again at all

Was this review helpful? Yes 4
Dirección M, Director General at Morromar Apartamentos, responded to this review

Dear Teresa, I would like to thank you for your preference in selecting us for your vacation, as well as for letting us know about your recent experience. I highly appreciate your observations. You can be sure that we will never cease in our efforts to constantly improve the quality of services provided. Regarding the beach close to the Hotel,... More

London, United Kingdom
Contributor
20 reviews 20 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

first time here with my family had a great time the place is spotless and the weather well hot hot, the staff all work so hard from dusk till dawn very friendly & helpful. The pool areas very good one quiet pool & one where they do activities etc staff are very entertaining informing kids of the activities that are... More

Was this review helpful? Yes 8
Dirección M, Director General at Morromar Apartamentos, responded to this review

Dear Dorsetfamily, I am so happy to know you and the rest of the family had a marvelous time with us. At the THe- Apartamentos Morromar. We feel proud to know that we create unforgettable and extraordinary moments in our guests’ life. Regarding the choice of the food, we would like to inform you that we took a good note... More

beverley
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Just got back to work:( after a fabulous holiday our second at the Morromar. The trip transfer and check in were easy, the apartments are spotless, the house keepers work so hard clean towels every day aprt from 2 out of our 10 night stay clean bedding also. The staff are all so friendly and very helpful. The pools are... More

Was this review helpful? Yes 3
Dirección M, Director General at Morromar Apartamentos, responded to this review

Dear Lynuraben, Your opinion is representing us a challenge to maintain the quality that makes our dear customers choose for their holiday destination. It is a pleasure for all of us to hear that we were able to fulfill you and your family expectations during the stay. Thank you very much for the suggestions about the animation. We already are... More

Hampshire, United Kingdom
Reviewer
5 reviews 5 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Febuary was our first time all inclusive holiday and we could not fault it breakfast, lunch, dinner plenty of choice the appartment was a good size with a balcony overlooking the pool entertainment programme for kids. We will hopfully go back later this year. Manuela the manager had a weeky get together to sort any problems and get feed back.from... More

Was this review helpful? Yes 7
Dirección M, Director General at Morromar Apartamentos, responded to this review

Dear client, First of all, we would like to thank you for having spent your valuable time on publishing your impressions about your stay in february in our THe- Morromar Apartments. Your comments are really valuable for us in order to improve our efforts to offer a better service to all our guests. Thank you very much for your kind... More

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Additional Information about Morromar Apartamentos

Address: C/ Mato 13 | Urbanizacion Matagorda, 35510 Puerto Del Carmen, Lanzarote, Spain (Formerly Sol Morromar Apartamentos)
Location: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Morromar Apartamentos 3*
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Also Known As:
Sol Morromar Apartamentos Hotel Puerto Del Carmen
Sol Melia Matagorda
Sol Morromar Lanzarote
Sol Morromar Apartamentos Matagorda
Morromar Apartamentos Lanzarote/Puerto Del Carmen

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