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Hotel Floresta

Certificate of Excellence
Calle Mercurio 2, 35510 Puerto Del Carmen, Lanzarote, Spain
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Hotel Floresta
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Hotel Floresta
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725 reviews from our community

Traveler rating
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    293
    99
    11
    12
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (209)
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Lancashire
2 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

Just back from an 11 nights all inclusive holiday and we are delighted to say the floresta is brilliant the grounds and apartments are spotlessly clean the hotel staff are very helpful and welcoming the food is of good standard and caters for everyone even the maids smile and wave will definitely be returning Well done floresta highly recommended

Was this review helpful? Yes 2
Ulrike B, Reception at Hotel Floresta, responded to this review

Hello shabblagoo: We are delighted that you had such a great stay in Floresta and everything for you was brilliant. We hope you will be back very soon. Many greetings from the Hotel Floresta-Team. More 

St. Annes-on-Sea, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is our 3rd time here at floresta. We love it.10 mins from the airport.2 mins from the beach. We always have our same room L204, which has a balcony sea view .I've spent many days sunbathing on here,getting a great tan. It's also nice at night sitting there having glass of wine.everywhere lit up. All the staff are so... More 

Was this review helpful? Yes 4
Ulrike B, Reception at Hotel Floresta, responded to this review

Hello Cheryl B: We are delighted that Floresta is like your second home to you and once again you have enjoyed a great time here. It seems that everything was to your complete satisfaction so we hope you will be back very soon. Many greetings from the Hotel Floresta-Team. More 

Liverpool, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

First time stay at this hotel. situated In quiet part just outside Puerto Del Carmen just a couple of minutes walk from Los Pocillos Beach. just 1.40 Euro by bus or 5 by taxi into Town. Hotel well maintained - even saw the sunbeds being repaired !! We stayed in the part through the walkway overlooking the pool. However this... More 

Was this review helpful? Yes 1
Ulrike B, Reception at Hotel Floresta, responded to this review

Hello Dave B We are very happy that it was your first stay in Floresta and you have had a lovely time. It seems that you were very satisfied with nearly all our services, found the staff very friendly and the food very good. We hope we will be able to welcome you again soon. Many greetings from the Hotel... More 

1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

We were really looking forward to our holiday and had read the reviews on here so thought it would be great. It was the absolute opposite. We were there with three young children and were not made feel welcome 1) Only one member of staff in the restaurant smiled over the entire week 2) The man on reception was really... More 

Was this review helpful? Yes 4
Ulrike B, Reception at Hotel Floresta, responded to this review

Hello emermch: We are really sorry that your holiday didn't turn out the way you expected. Its a pitty that you think about our hotel not being child friendly. If you read other reviews you will find a lot of people writing the opposite and nearly 300 children in high season should prove that too. As well about the friendliness... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

First off I would like to say, the floresta hotel was amazing! I only have two faults, but first let me tell you the best reasons to choose this as your hotel of stay. The staff are so friendly, reception staff were great with giving us directions and telling is where to find things; even giving us places for cheaper... More 

Was this review helpful? Yes 1
Ulrike B, Reception at Hotel Floresta, responded to this review

Hello Leigh L: We are delighted that you chose Floresta for your stay and had an amazing time. It seems that all our services were very much to your satisfaction, you especially mentioned the friendliness of the staff and gave a detailled description of your apartment. We are sorry that the bacon in the restaurant wasn't your taste and about... More 

North east Scotland
Top Contributor
103 reviews 103 reviews
22 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here 4 time now and still really like the Floresta. 10 mins from airport and just a couple minutes from the beach. Speedy and very friendly receptionist and they also was able to give us the room number we requested. Rooms are of a good size and are very clean, Furniture and self catering facilities are basic but you... More 

Was this review helpful? Yes 3
Ulrike B, Reception at Hotel Floresta, responded to this review

Hello Jamesbond007-10: We are very happy that you have already stayed with us 4 times and again enjoyed a very good holiday this time. It seems that you were very satisfied, found the staff very friendly and everything very clean. On the TV you can find about 5 english channels apart from other languages too. We try that the people... More 

whitby
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

just spent 2 weeks at hotel floresta so heres my honest opinion !rooms are good grounds are good pools are good reception is good food is good drink is good !bar staff good especially noel top bloke !restaurant staff are rude!plenty of germans go here so be warned most dont know how to que for food !entertainment is rubbish but... More 

Was this review helpful? Yes
Ulrike B, Reception at Hotel Floresta, responded to this review

Hello biglad34b: Thanks for your honest opinion about your stay in our hotel. It seems that your were very satisfied with most of your services and it was mainly the entertainment that you didn't agree with. We hope we will be able to welcome you again soon. Many greetings from the Hotel Floresta-Team. More 

North Wales
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We travelled as a family of 3 with our 5 year old daughter who loves a dance and being entertained. We love a nice relax but to get a bit dressed up in the evening and to laugh at our daughter dancing. We went on Easter sunday for 17 days and can honestly say we never got that feeling of... More 

Was this review helpful? Yes 3
Ulrike B, Reception at Hotel Floresta, responded to this review

Hello fliss5: We are delighted that you had such a great holiday. It seems that you had a relaxing time and your daughter enjoyed the activities a lot. Except for little things you wrote very positively about everything. Thanks especially about mentioning the animations team great work because nearly everybody talks about them very highly so the one negative review... More 

Glasgow, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We recently returned from these apartments after spending 12 nights there as a family of 4. We all had a great holiday, we e mailed the apartments prior to arriving asking for an apartment facing the pool and that's exactly what we got. The apartment itself was spacious and clean, although we were AI we also had a fridge and... More 

Was this review helpful? Yes 3
Ulrike B, Reception at Hotel Floresta, responded to this review

Hello vonnimac2009: We are very happy that you had such a great holiday. It seems that you were very satisfied with all our services and found everybody very friendly, the apartments very clean and spacious and the entertainment team great. We hope we will be able to welcome you again soon. Many greetings from the Hotel Floresta-Team. More 

Liverpool, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Family holiday, 2 adults, 2 teenagers. Good Points: Lovely pool, sunbathing area, clean. Efficient staff and good service. Great location. We were all inclusive, food good, bit repetitive (though to be fair as are most all inclusive's). Fast efficient bar service, good range of snacks etc through the day. What we got for what we paid I would say overall... More 

Was this review helpful? Yes 4
Ulrike B, Reception at Hotel Floresta, responded to this review

Hello Paulaw: We are very happy that you wrote very positively about the lovely pools, the efficient staff and the fast service. Unfortunately you didn't agrre with the entertainment it seems. We can assure you that the entertainers are there for everybody and not for a certain group of people and when you read other reviews you will certainly see... More 

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Amenities