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Hotel Floresta

3.0 of 5 Calle Mercurio 2, 35510 Puerto Del Carmen, Lanzarote, Spain
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Certificate of Excellence 2014
Hotel Floresta
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Hotel Floresta
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683 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Nottingham, England, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We visited the floresta on 14 feb the complex was very clean and well maintained the pools were clean a bit cold but the kids didn't mind, the kids entertainment was ok but it was catered for more younger children and it was the same thing every night and the staff wore a tutu not much of an effort was... More 

Was this review helpful? Yes 1
Doncaster, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

I have just returned from a week at the Floresta, there was myself & my mum (who is 80) & we were all inclusive. on the whole the hotel & grounds were well maintained & clean, we did have a couple of cock roaches in our room but these were immediately dealt with when I reported it. I was not... More 

Review collected in partnership with Low Cost Holidays

Was this review helpful? Yes
Ulrike B, Reception at Hotel Floresta, responded to this review

Hello kaz094: We hope that you have enjoyed your stay in our hotel. You mentioned as very positve the cleanliness and the efficiency of solving a problem you had. The Hotel Floresta is a 3 star hotel and it is displayed like this with the touroperatour. It seems that only the food wasn't to your complete satisfaction but we still... More 

Lund, Sweden
Senior Contributor
35 reviews 35 reviews
22 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed with my family with 3 kids in a two bedroom apartment on the ground floor right by the small pool, which was a great location. The apartment was clean and so was the rest of the hotel. The kids enjoyed the kids club and the mini disco and I was positively surprised by some of the evening entertainment; especially... More 

Was this review helpful? Yes 2
Ulrike B, Reception at Hotel Floresta, responded to this review

Hello Ullu. we are very happy that you enjoyed your stay in Floresta. You especially mentioned the great location of your apartment and the cleanliness. Furthermore your children had a lot of fun in the mini-club and mini-disco. We hope that you will come back soon for another visit. Many greetings from the Hotel Floresta-Team More 

Cannock, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

visited the same hotel last june and returned from another week on the 13th feb. The hotel is very clean, the staff really friendly and there is always a good choice in the dining room. The only thing that had not changed from last time was the entertainment programme was was just as enjoyable second time around. Look out for... More 

Was this review helpful? Yes 2
Ulrike B, Reception at Hotel Floresta, responded to this review

Hello Joy p: We are very happy that you have once again enjoyed your time in Floresta. It seems that everything has been to you satisfaction and we hope you will decide to come back soon. Many greetings from your Hotel Floresta-Team More 

Dublin, Dublin, Ireland
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago

Very clean. Friendly helpful staff. A little bit of the 1970s about the place but it's clean and a good place to stay unless you really want the true five star experience. A little bit out from the real night life and restaurants but taxis are cheap. It's the wrong end of Puerto del Carmen if you like it lively,... More 

Was this review helpful? Yes 4
Ulrike B, Reception at Hotel Floresta, responded to this review

Hello Eugene H: We are happy that you had a good time in Floresta and found everything very clean and the staff very helpfull. You are right - we are a bit away from the nightlive but close to the beach and if you want to go out at night a taxi or bus brings you quickly down the strip... More 

Valmadrera, Italy
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed a month at Floresta in an apartment self catering. This was the second time and I must say they did everything to give me the apartment that I wanted. Everyone was efficient , kind and helpful. The whole resort very clean and well kept. When a problem arose with a bad smell in my flat they did everything... More 

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Ulrike B, Reception at Hotel Floresta, responded to this review

Hello annapanna372014: We are very happy that you have enjoyed your month stay in Floresta and are planning of coming back soon. You especially mentioned the cleanliness and the efficiency of the staff. On thing: the wifi-service is not provided directly by the hotel but from a company that has installed it and charges the fees. We hope to see... More 

Ipswich, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just back from week at florista it was a lovely clean friendly hotel our room was spotless and very comfy clean towels every day the bar staff were very friendly and helpful as were reception and dinning room food was plentiful and breakfast had a excellent choice the gardens are very pretty. Taxis are very cheap in to Centro we... More 

Was this review helpful? Yes 7
Ulrike B, Reception at Hotel Floresta, responded to this review

Hello Georgina926: we are delighted that you had such a great holiday that you have already booked again. It seems that you were very satisfied with all our services, especially with the cleanliness of the complex and the friendliness of the staff. We see you then in May. Many greetings from the Hotel Floresta-Team. More 

Wexford, Ireland
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 21, 2015

We stayed at this Hotel for our very first Christmas away from home and we will definitely be returning again..we had stayed here on several occasions in the past but never in winter time.The whole experience was really enjoyable and it was so different, with spending Christmas morning sun bathing on the beach and then returning and getting cleaned up... More 

Was this review helpful? Yes 3
Ulrike B, Reception at Hotel Floresta, responded to this review

Hello tonyd01: We are delighted that you had such a great time here and especially enjoynd the Christmas time with the special Gala dinner. Furthermore you mentioned as well the very friendly staff and the high standard cleaning. We hope you will be back for next Christmas. Many greetings from the Hotel Floresta-Team. More 

Strathpeffer, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 20, 2015

We stayed at Floresta over New Year for the third year in a row self catering. Fantastic value ,very clean and reception staff so helpful. Hotel is in a great location 5 minutes from the airport in taxi and 5 minute walk from lovely sandy beach and busy bars and restaurants. Couple of minor issues with room on arrival but... More 

Was this review helpful? Yes 4
Ulrike B, Reception at Hotel Floresta, responded to this review

Hello Anguszim: we are very happy that for the third year in a row you have enjoyed your New Year holiday in our hotel and were very satisfied with nearly everything. As you wrote some minor issues were fixed immediately so you could spend a great time here. We hope you will be back for a fourth visit soon. Many... More 

Edinburgh, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed January 12, 2015

having stayed there lots of times and love it everytime however, I feel I have to say something about the rubbish bins and sometime rats around them plus oil on the floor the hotel has a lot off old people staying there and the smell too you have a lovely hotel but the management need to tackle this issue

Was this review helpful? Yes 10
Ulrike B, Reception at Hotel Floresta, responded to this review

Hello 1beltrix We are very happy that you have stayed with us already several times and always loved it. What we can't believe is the rats you are talking about. The bins are emptied regularly so we definetly don't think we have these animals on the premises. Many greetings from the Hotel Floresta-Team. More 

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Additional Information about Hotel Floresta

Address: Calle Mercurio 2, 35510 Puerto Del Carmen, Lanzarote, Spain
Location: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Floresta 3*
Number of rooms: 242
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Also Known As:
Floresta Apartments Hotel Puerto Del Carmen
Floresta Apartments Puerto Del Carmen
Floresta Lanzarote
Floresta Apartments Lanzarote
Hotel Floresta Lanzarote/Puerto Del Carmen
Hotel Style:
#8 Family Hotel in Puerto Del Carmen
#10 Romantic Hotel in Puerto Del Carmen

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