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All 84 Puerto Del Carmen hotels

Hotel Floresta

3.0 of 5 Hotel   |   Calle Mercurio 2, 35510 Puerto Del Carmen, Lanzarote, Spain
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Hotel Floresta
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86%
Certificate of Excellence 2013
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530 people have reviewed this hotel

Traveler rating
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268
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (141)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Spanish first
  • Swedish first
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English first
west yorkshire
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Apartments are clean and nice enough, staff are mostly ok, usual Spanish customer service so dont expect it to be fantastic. We stayed here all inclusive, however I dont feel the hotel is really set up properly to be all inclusive, the apartments are self catering, their is only one bar andone restaurant, no swim up bars etc as you... More

Was this review helpful? Yes 2
Ulrike B, Reception at Hotel Floresta, responded to this review

Hello joejoeWestYorkshire, we hope you have enjoyed your stay in Floresta. You mentioned especially the cleanliness as very good. On the other hand you weren't too satisfied with the all inclusive offer. We think we offer quite a big variety during each meal plus three different theme nights a week. Still we hope you had a good time. Many greetings... More

Ireland
Top Contributor
51 reviews 51 reviews
40 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed 1 week ago

We were booked in on our arrival by a very friendly and efficient lady on reception called Daniela, unfortunately as we were to discover Daniela was the only friendly helpful person that we found on reception during the entire week. Any enquiry for information or for help was usually greeted with a sigh....in all the holidays we have been on... More

Was this review helpful? Yes 1
Ulrike B, Reception at Hotel Floresta, responded to this review

Hello FourCrazyIrish: We are very happy that you chose Floresta for your holiday but unfortunately you wrote that you weren't too satisfied with some of our services. We are sorry that you felt that expept for Daniela at reception the staff was not too friendly and helpful usually we do get quite good feedback about the friendliness. It seems that... More

donegal ireland
Contributor
11 reviews 11 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Highly recommend .great stay. Just returned. The cleanest place we have ever been in.very short walk to beach, spar just across the road.just ask for a electric kettle and toaster it will be delivered.we were self catering,great place.✴

Was this review helpful? Yes 6
Ulrike B, Reception at Hotel Floresta, responded to this review

Hello Maryherrity: We are delighted that you enjoyed your holiday very much and highly recommend Floresta. You were especially satisfied with the cleaning and wrote Floresta is the cleanest place you have ever been. Hopefully you will return in the near future. Many greetings from your Hotel Floresta-Team More

Lund, Sweden
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have twins who are 3½ yrs old so this review is written very much from the “young family” perspective. We stayed in early February, before the start of most half term holidays. We rented a 2 bedroom apartment and stayed all-inclusive. The apartment was good sized and, like the rest of the complex, really well maintained. The very large... More

Was this review helpful? Yes 1
Ulrike B, Reception at Hotel Floresta, responded to this review

Hello Tomito O: Thanks for your very detailed review of your stay in our hotel. We are very happy that you found the apartments and the whole complex very well maintained. You came at a time where we have a lot of long term guests and not so many children so you claimed you felt a bit out of place... More

Inverness
Contributor
18 reviews 18 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago

On arrival at Floresta we were booked in efficiently by the courteous young man at the desk and given instructions on how to get to our room. This turned out to be a well equiped apartment on the 3rd level of the complex with separate bedroom and en suite. We had requested a high floor prior to departing the UK... More

Was this review helpful? Yes 2
Ulrike B, Reception at Hotel Floresta, responded to this review

Hello SunseekerInverness: We want to thank you for your detailed review of your stay in our hotel. Overall you were very satisfied - you mentioned especially the nice and clean apartment where you could enjoy a lot of sunshine during your stay. As well you liked the theme nights in the restaurant and enjoyed the promenade for long walks. We... More

Middlesbrough, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed feb 23 book short notice for honeymoon read reviews before went .arrived late afternoon greeted by Danielle on reception really friendly helpful room was great had champagne waiting in room brilliant gesture off hotel we really appreciated thought. Room spotless lot bigger than a lot hotel's stayed week food and dfink wdre great pleanty of choice everyday different ,... More

Was this review helpful? Yes 3
Ulrike B, Reception at Hotel Floresta, responded to this review

Hello stevejenny6996: We are very happy that you chose Floresta for your honeymoon and enjoyed your stay very much. You mentioned the good service at reception as well as the cleanliness and the good food. We hope to see you back in March next year. Many greetings from your Hotel Floresta-Team. More

Chesterfield, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a lovely holiday here as the facilities are very good, the hotel very clean. The facilities were good, as was the entertainment. The pool was lovely, and our room overlooked it, which was really nice.

Was this review helpful? Yes 1
Ulrike B, Reception at Hotel Floresta, responded to this review

Hello holmesj2: We are delighted that you had a great stay in Floresta. It seems that everything has been to your satisfaction and you enjoyed your apartment, the cleanliness and the pools. Hopefully you will be back for another visit. Many greetings from your Hotel Floresta-Team. More

London
1 review
5 of 5 stars Reviewed 3 weeks ago

Been going twice a year now for several years and always look forward to our next visit. Particularly enjoy the competitions we have with the Dutch and German holidaymakers and then the beers with them afterwards.

Was this review helpful? Yes
Ulrike B, Reception at Hotel Floresta, responded to this review

Hello Keenbo: We are very happy that you have once again enjoyed your stay in Floresta and hope it won't be your last visit. See you soon again. Many greetings from your Hotel Floresta-Team. More

derby
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

returned to this hotel as we were impressed last year - really clean, friendly efficient staff & the best kept hotel gardens I ve seen in a long time.The room we had was in a brilliant position just off the road but very quiet & great sun on the balcony in the afternoon (1414). Would recommend to anyone self catering... More

Was this review helpful? Yes 1
Ulrike B, Reception at Hotel Floresta, responded to this review

Hello Karen C: We are delighted that you have come back for your second visit and again enjoyed your time very much. It seems that you were especially impressed with the cleanliness and the well maintained gardens. You also speak about the very friendly and efficient staff. We hope very much that you will visit again in the near future.... More

Crewe, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Just got back from floresta brilliant hotel only thing that let it down was the food. Hot dog sausages for breakfast every day, these are not sausages at all, the cereal was a bit stale and the meals in general needed to be hotter. The meat for our first four nights was pork of some sort every night. The cleanliness... More

Was this review helpful? Yes 2
Ulrike B, Reception at Hotel Floresta, responded to this review

Hello Marzin70: We are very happy that you had a good time in our hotel. It seems that you were very satified with our services especially with the cleanliness, the friendliness of the staff, the heated pool and the fact that the facilities are great for disabled too. Your only negative point was the food - although we offer three... More

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Additional Information about Hotel Floresta

Also Known As:
Floresta Apartments Hotel Puerto Del Carmen
Floresta Apartments Puerto Del Carmen
Floresta Apartments Hotel
Floresta Lanzarote
Floresta Apartments
Floresta Apartments Lanzarote
Hotel Floresta Lanzarote/Puerto Del Carmen
Address: Calle Mercurio 2, 35510 Puerto Del Carmen, Lanzarote, Spain
Location: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Amenities:
Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Puerto Del Carmen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Floresta 3*
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