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3.0 of 5 Condominium   |   Calle Nicaragua 3, 35510 Puerto Del Carmen, Lanzarote, Spain
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Elena Apartments
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85%
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Rosemarie G Dublin, Dublin, Ireland
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305 reviews from our community

Traveler rating
    142
    109
    37
    10
    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
Date | Rating
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English first
Wolverhampton, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

The people rating this a 5* are obviously used to living in filth. This place is not safe...there are no bars on some of the floor bedroom windows...there as big as a door!! Reception staff Benito was foul and very rude. Fabulous location....everything else was terrible.

Was this review helpful? Yes
Dublin, Dublin, Ireland
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I have been staying at Elena the last six years would not stay even with my friend in her apartment because at Elena I feel so safe and they have really looked after me and my Family can never do enough for you. I have even went on my own a few time and I feel so safe. I don't... More

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed here for 10 days and enjoyed every minute of our time at the apartments.. We had a huge 2 bed apartment for 5 people (2adults 3kids) rooms were basic but clean and well maintained.. The guys that work the pool bar are little gems always there to help and make you feel welcome.. Pools are well maintained and... More

Was this review helpful? Yes 2
Southampton, United Kingdom
Contributor
16 reviews 16 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Our apartment was disgusting and smelled of a cross between urine and cigarette smoke. the bath was chipped the floor dirty and the crockery was covered in some kind of gunge. the apartment was noisy and the beds were really hard and uncomfortable (rather like granite slabs rather than mattresses) my son did not sleep at all while we were... More

Was this review helpful? Yes 2
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It was our first visit to Lanzarote so was a little nervous to say the least especially after reading some of the reviews of Elena. The appartments were GREAT! Friendly staff great location what more could you want. I will definitely be returning to these appartments and would certainly recommend to others.

Was this review helpful? Yes 3
Armagh, Northern Ireland, United Kingdom
Contributor
14 reviews 14 reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had everything we needed with everything else on the doorstep and despite being so cental to main nightlife noise wasn't a problem except for those returning to the neighbouring apartment at 6.30 every morning! Bar staff were fantastic and very helpful and multitalented doing bar, food and entertainment!

Was this review helpful? Yes 2
Oxford, England, United Kingdom
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

i have stayed here a couple of times and although they are very basic and the showers are awful i would use them again because the location is so good.Its literally only a couple of minutes walk to the main strip and the beach and there is a spar supermarket right outside the entrance.

Was this review helpful? Yes 4
Donegal Town, Ireland
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

we had a wonderful stay in elena ,the apartments are very basic and clean,the staff are very helpful and friendly,the apartments are ideally located bang in the middle of everything,we had a ground floor with a pool view,no 421 very safe and secure with bars on windows at back which meant you could sleep with them open,we stayed 9 nights... More

Was this review helpful? Yes 1
Wolverhampton, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 13, 2014

I shall start with the pros....Bemo (not nemo) was a super star, very polite and very helpful when I needed fresh towels, was always pleasant and engaging with my son. Location was very good, opposite a spar and 3 min walk to main strip and beach. Cons....where to start....no security on bedroom window so unable to leave open in the... More

Was this review helpful? Yes 4
Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 10, 2014

This is my second stay at Elena apartments and will be back again. The location is excellent about a minute to the beach and the main strip. Very well maintained and clean. When we booked we asked for a room by the pool, initially we were given a room around the back but we were moved the next morning when... More

Was this review helpful? Yes 3
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Additional Information about Elena Apartments

Address: Calle Nicaragua 3, 35510 Puerto Del Carmen, Lanzarote, Spain
Location: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Elena Apartments 3*
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Also Known As:
Elena Apartments Hotel Puerto Del Carmen
Elena Apartments Lanzarote/Puerto Del Carmen

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