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Elena Apartments

Certificate of Excellence
Calle Nicaragua 3, 35510 Puerto Del Carmen, Lanzarote, Spain
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1 room 1 adult
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Elena Apartments
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422 Reviews from our TripAdvisor Community

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ireland
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I have been staying in the Elena Apartments for at least 10 years .In that time I have never had reason to complain.Wifi which is free near reception is passable.I have never known a staff member being discourteous or unhelpful.If you are not happy they refund your money.The Apartments while not the most modern are spotlessly clean.Some noise comes from... More 

Helpful?
1 Thank johnoloughlin
Oldham
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Visited the Elena Apartments for a long weekend and selected the accommodation on reviews and price. It was a very good price! On arrival we were informed that our room had been upgraded to a two bed Apartment. The room was very clean and well appointed. The Bar was a very friendly place and very reasonably priced. If I had... More 

Helpful?
1 Thank Neil M
folkstone
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago

trust me i was put in a room with my partner like a prison cell only would have been treated better and got some light if was in prison i complained and asked 4 times to be moved it was dark and no windows to open no air con the person i asked to move us was very abrupt ignorant... More 

Helpful?
1 Thank andrew m
Dublin
Level Contributor
65 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here with my boyfriend for 8 nights from January 16th 2016. Check in - very quick and friendly and informative. Only negative point here was that the reception staff member, when leading us to our room, walked so fast ahead of us while we were pulling our luggage up and down steps on way to the room - felt... More 

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2 Thank Suzywuzy22
Tiverton, United Kingdom
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here for 4 nights recently. There are quite a lot of plus points but in my opinion some major downsides. The apartments are all fairly dated and very basically furnished and well worn.They are very clean. The beds are not very comfortable and the pillows very hard. The build quality of the apartments is very poor which means... More 

Helpful?
Thank Mike F
Dublin, Ireland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Lovely clean very central in new town and great staff.very loud music late night's early mornings. and also their was some arguing going on with young drunk out of it people allowed into complex I don't think they were staying in complex. So advise these trouble makers should not be allowed in.because this Will destroy reputation of lovely apartments.it also... More 

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Helpful?
Thank Mary P
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Just returned from these apartments, was given the best room, room no419 2bedroom apartment with patio, requested pool view and ground floor, got exactly that, the apartments are nice and clean and very central with no hills to climb, will definitely be back

Helpful?
1 Thank fiona a
County Dublin, Ireland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Stayed there last week for 12 nights we had 217 room. And it was a dog box it is advised as a one bed apparent wich was a studio. You could not open back bedroom window as it goes onto the foot path. No windows in bathroom not even a extratra fan. Beds were very bad. I am not one... More 

Helpful?
2 Thank Emma S
Glasgow, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Apartments great for what you need lovely and cleaned every day staff fantastic can't be any closer to all to do in Puerto del Carmen X definitely will go back most people we spoke to have been going for the last 10 years X best relaxing holiday ever X even late check out is no bother 10€ X X x

Helpful?
2 Thank Nicola W
Billingham, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed December 28, 2015

2 adults a 15 and 13 year old first xmas spent away from the uk ....an absolute treat...loved everything about pdc the elena appt are in a superb location yes the rooms are tired but extremely clean and tidy .supermarket is excellent .we would have no hesitation in returning or recommending.

Helpful?
7 Thank njspks
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