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2.5 of 5 Hotel   |   Calle Toscon 12, 35510 Puerto Del Carmen, Lanzarote, Spain
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Ranked #71 of 94 Hotels in Puerto Del Carmen
A recent review
3 of 5 stars reviewed 2 weeks ago
Stuartlunn Exeter, United Kingdom
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159 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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14 reviews 14 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars NEW via mobile

The worse apartments I have ever seen stained mattreses, filthy couch crack tiles, broken door no self catering facilities as advertised. We stayed one night & had to seek alternative Accomadation which cost €510 we booked wit low cost holidays but after 2 months of correspondence with them they will not compensate me. I spoke to the man at reception... More 

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5 reviews 5 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 1 week ago

AVOID AVOID AVOID we stayed in october and having just returned from del camen on tuesday and stayed in an amazing hotel for less money then i paid to stay in terrazas it prompted me to leave this review. This pictures on here dont truly show the state of this place. Its old and dilapidated. Rooms stink and are damo... More 

Was this review helpful? Yes 3
Exeter, United Kingdom
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We had a private apartment on this complex which was very nicely decorated ,very quirky, and very clean , it was a bit of a walk into town but a very pleasant one .The complex in some areas looked very tired , the sunbeds around the pool were in need of a good clean , the small bar also was... More 

Was this review helpful? Yes 1
Swansea, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Went fo xmas a room for 3 was a studio for 2 Horrible grubbly little room horrible rude abrassive manager Spent one night before getting relocated Definatly wouldnt reccommend especially if you dont like cockroaches and stale smell of tobacco!!

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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 26, 2015

This place felt like a DSS hostel, when I arrived I found elderly residents smoking fags and drinking outside the front door. The reception area smells and the rooms have not been updated in 30 years. My first room was dirty and there was paint blistering on the wall and falling on the bed. When I complained they gave me... More 

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Melrose, United Kingdom
5 reviews 5 reviews
2 of 5 stars Reviewed January 18, 2015 via mobile

My fiancé and I arrived on Christmas Day the office was closed so we got out key from the pool bar when I asked about wifi I was told we had to pay it cost me 20 euros the appartment we were given was filthy no balcony our view was a huge big cactus we decided we would go and... More 

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18 reviews 18 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed January 12, 2015

Arrived 11th jan with my husband the reception was locked up. Walked into pool bar where i was handed a key and told the boss isnt here til 9.30 tomorrow as its a sunday i said we need a safe she said you cant til tomorrow(if robbed that night mt insurance is invalid) Took are key and walked into our... More 

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Glasgow, Scotland, United Kingdom
1 review
1 of 5 stars Reviewed January 6, 2015

Where do we start ? Ok well the water only worked periodically and was brown whenever it was put back on, yuk ! The towels were changed only once in 7 days and we even had to ask for that, the bedding wasn't changed once and one of the mattresses had a horrible brown stain on it. one of the... More 

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Ipswich, United Kingdom
Senior Reviewer
8 reviews 8 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 25, 2014

We stayed here for two weeks in October and can't fault anything. It's a great location, friendly and helpful owners and overall very clean. The food is very good and they are very accommodating. We would definitely stay here again.

Was this review helpful? Yes 3
Chesterfield, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 5, 2014

On arriving at Reception were informed that we had been given a double bed which we thought was great. On walking into room 407 were hugely disappointed - no wardrobe, no draws (not great when your a woman with dresses been packed in cases!!) no safe (key) advised cleaners were honest so not to worry about leaving things in room... More 

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Additional Information about Terrazas

Address: Calle Toscon 12, 35510 Puerto Del Carmen, Lanzarote, Spain
Location: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Terrazas 2.5*
Number of rooms: 54
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Also Known As:
Terrazas Hotel Lanzarote
Terrazas Lanzarote/Puerto Del Carmen
Hotel Style:
#26 On the Beach Hotel in Puerto Del Carmen

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Room/suite (21)
Bathroom (14)
Pool/beach area (5)
Dining (7)
View from room (3)
Hotel & grounds (3)
Other (21)
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