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2.5 of 5 Hotel   |   Calle Toscon 12, 35510 Puerto Del Carmen, Lanzarote, Spain
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Terrazas
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Ranked #74 of 96 Hotels in Puerto Del Carmen
A recent review
5 of 5 stars Reviewed November 25, 2014
Samantha P Ipswich, United Kingdom
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154 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Melrose, United Kingdom
Reviewer
5 reviews 5 reviews
2 of 5 stars Reviewed 1 week ago

My fiancé and I arrived on Christmas Day the office was closed so we got out key from the pool bar when I asked about wifi I was told we had to pay it cost me 20 euros the appartment we were given was filthy no balcony our view was a huge big cactus we decided we would go and... More 

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Contributor
17 reviews 17 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Arrived 11th jan with my husband the reception was locked up. Walked into pool bar where i was handed a key and told the boss isnt here til 9.30 tomorrow as its a sunday i said we need a safe she said you cant til tomorrow(if robbed that night mt insurance is invalid) Took are key and walked into our... More 

Was this review helpful? Yes 2
Glasgow, Scotland, United Kingdom
1 review
1 of 5 stars Reviewed 3 weeks ago

Where do we start ? Ok well the water only worked periodically and was brown whenever it was put back on, yuk ! The towels were changed only once in 7 days and we even had to ask for that, the bedding wasn't changed once and one of the mattresses had a horrible brown stain on it. one of the... More 

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Ipswich, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 25, 2014

We stayed here for two weeks in October and can't fault anything. It's a great location, friendly and helpful owners and overall very clean. The food is very good and they are very accommodating. We would definitely stay here again.

Was this review helpful? Yes 2
Chesterfield, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 5, 2014

On arriving at Reception were informed that we had been given a double bed which we thought was great. On walking into room 407 were hugely disappointed - no wardrobe, no draws (not great when your a woman with dresses been packed in cases!!) no safe (key) advised cleaners were honest so not to worry about leaving things in room... More 

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Hawick, United Kingdom
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 4, 2014

had a great stay here very central and clean would return lovely receptionist , very close to the local bar the tavern on the seafront who do lovely food and free wifi also good quizes owned by a lovely guy called gareth mc rory .

Was this review helpful? Yes 5
Castleford, United Kingdom
Contributor
15 reviews 15 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 26, 2014

Just returned from a wonderful short 5 day break, We stayed in a private apt and spent time by the wonderful pool and great bar. Jacky, Dave, Big Peter, Mario and Alan were the best hosts and Big Peter even noticed I did not eat my crusts on my sandwiches so he cut them off for me how thoughful. We... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 15, 2014 via mobile

The apartments are absolutely atrocious, filthy, falling apart and after speaking to people haven't been done up for 30 years. You can really tell. Bathroom floods when shower. It's awful. However the bar staff are amazing and great food. If you stay would highly recommend booking a privately owned apt here, which after viewing a few are gorgeous and a... More 

Was this review helpful? Yes 2
Stoke-on-Trent, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 7, 2014

We booked these apartments last minute online and were pleasantly surprised when we arrived the following day. The staff were very helpful and the man on reception was very kind throughout our stay. The pool got cleaned everyday and our rooms every other. The apartments were only a short walk from the nearest Spar and restaurants with a bus stop... More 

Was this review helpful? Yes 1
Leeds, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed August 7, 2014

We booked this apartment through Thomas Cook. Don't book with them as the studio we was shown on booking was a refurbished one. On arrival we were given a shabby room that is in dire need of updating. On speaking to Mario the next morning regarding this we were told that we must have been shown a privately owned apartment... More 

Was this review helpful? Yes 4
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Additional Information about Terrazas

Address: Calle Toscon 12, 35510 Puerto Del Carmen, Lanzarote, Spain
Location: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Terrazas 2.5*
Number of rooms: 54
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Also Known As:
Terrazas Hotel Lanzarote
Terrazas Lanzarote/Puerto Del Carmen
Hotel Style:
#26 On the Beach Hotel in Puerto Del Carmen

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