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Relaxia Lanzaplaya Apartments

3.0 of 5
C/Mexico 2, 35510 Puerto Del Carmen, Lanzarote, Spain
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Relaxia Lanzaplaya Apartments
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Relaxia Lanzaplaya Apartments
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344 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lancing, United Kingdom
Senior Contributor
45 reviews 45 reviews
12 hotel reviews
227 helpful votes 227 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This was my second stay at these apartments and the rooms were clean and comfortable with the maid cleaning the room 5 times a week. The pool area was kept clean by the lifeguard and the pool bar had a good choice of food at reasonable prices. I stayed B&B and although there was a good choice of cereals and... More 

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Top Contributor
412 reviews 412 reviews
54 hotel reviews
129 helpful votes 129 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Had two weeks here and enjoyed very much the stay. Would not rule out coming again as well located, quiet with spacious rooms. Two nice pools. On downside, did not like that smoking was allowed in pool area meaning sometime ash and cigarette buts were on floor and that from very early in morning despite notices sunbeds "reserved" with towels... More 

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2 reviews
3 of 5 stars Reviewed 2 weeks ago

Beautiful location very clean and relaxing near the beach and the main street with restaurants bar pubs. But wifi Internet for 1 week at 25 €. and only for one machine is too much expensive. Think about

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Stirling, United Kingdom
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Back for another visit to Lanzaplaya in February for the Carnival, as usual everyone is so helpful and can't do enough for you. Special thanks to Lucia and Petra on reception and for the bottle of fizzy plonk on arrival ! You guys are the best, cannot wait to get back in June. P.S. Go to Tequila Lounge to see... More 

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rochdale
Contributor
16 reviews 16 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed 4 weeks ago

If you have any walking dicciculties stay well away from this place as its steps steps steps the apaftment dark a d dingi tv one english channel (news) we have booked a3wk holiday for next year in pourto del carmen in far superidr appartments for alot less money

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ireland
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 10, 2015

Back home after another great holiday in Lanzarote. The island seems to be getting better by the year (The weather is a bit hit and miss at the moment but we were lucky with mainly good days of sunshine in the wind). We usually prefer to stay in the quieter area of Matagorda but we decided to go for a... More 

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Relaxia L, Director de Recepción at Relaxia Lanzaplaya Apartments, responded to this review

Dear guest, Thank you for your visit and the time spent to write this review. We are happy that you decided to leave your "comfort zone", Matagorda, and to come to a more central area of Puerto del Carmen and of course to Relaxia Lanzaplaya. Our closeness to beach, restaurants and shopping is highly appreciated by our guests and of... More 

Glasgow, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed January 25, 2015

booked a week here in January 2014. Some of the rooms look lovely around the pool but there are different levels and although disabled, I was given an apartment on the right hand side and up one level of stairs. I got a shock when I entered the apartment as it was soooo dark. The bedroom was even darker. The... More 

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Relaxia L, Director de Recepción at Relaxia Lanzaplaya Apartments, responded to this review

Dear Jeanett, thank you for your review, we are sorry you have faced some discomfort on your holiday. From our part we agree that we need a "facelift" a fter this winter season, where we our average occupancy was above 95%. We are appreciating every space where we have some apartments free to get back to our good standards. We... More 

Newcastle upon Tyne, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 20, 2015

Would not stay at this hotel ever again stayed half board it was a big mistake was but in room 6214 the room was right next to all the night clubs could not get much sleep as the noise went on tell 6 in the morning. The bedroom was dark & damp you had to hire an iron & ironing... More 

Was this review helpful? Yes 1
Relaxia L, Director de Recepción at Relaxia Lanzaplaya Apartments, responded to this review

Dear Doren B First of all we want to thank you for your time to write your valuable comments are of great help to us in our daily activity. We deeply regret that our location and services have not met your expectations, as you know we are located in the center of puerto del carmen, sometimes not all visitors are... More 

Utrecht Province, The Netherlands
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 19, 2015

We booked a last minute appartment. We were planning on surfing a lot and didnt expect to be in the apartment a lot. So we didnt have high standards to begin with. We were surprised by the space we had, it was luxurious. We didnt have logies so I can't comment on that, but the room was tidy and kempt.... More 

Was this review helpful? Yes 2
Relaxia L, Director de Recepción at Relaxia Lanzaplaya Apartments, responded to this review

Dear guest, Thank you for your visit to Relaxia Lanzaplaya and we are pleased that you enjoyed your holidays here with us. As you mention the cleaning is 5 days in a week with 2 towel changes, for those who want to change towels daily there is a possibility for that. Sometimes when you arrive early you have to wait... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 13, 2015

Great hotel in the middle of Everything. Good size rooms, fresh interior and beds,excellent pool area, sun chairs, service from reception at several occations. Best when they got us an emergency reservation Sunday for a dentist. Worked perfectly!!!Would book it again.

Was this review helpful? Yes 1
Relaxia L, Director de Recepción at Relaxia Lanzaplaya Apartments, responded to this review

Dear guest, Thank you for your visit to Relaxia Lanzaplaya and that you take your time to write about it at Tripadivsor. We are happy that you enjoyed your stay and our apartments. Our reception staff works 24/7 for our guests and we always do what we can to help our guests. We are looking forward to have you back... More 

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