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Nautilus Lanzarote

Certificate of Excellence
Calle Gramillo 5, 35510 Puerto Del Carmen, Lanzarote, Spain
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Nautilus Lanzarote
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493 Reviews from our TripAdvisor Community

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Traveler rating
    361
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189
213
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
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Malton, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed in apartment 13 for 11 nights, it was very near the rather chilly but welcoming when hot swimming pool. We had a very well adapted room, very clean and well appointed. The complex is very well designed for the less able bodied. I had read some moanings that the shop was more expensive that the local supermarkets, yes partially... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Beautiful grounds and the ramps around are handy for wheelchair and scooter users Nicole on reception was a helpful lady, we were disappointed that we only saw the cleaners twice our entire visit and only one towel change the entire holiday i had to wash the towels myself I wasn't impressed having to pay €7 per day for airconditioning ive... More 

Was this review helpful? Yes 1
LedaGiordano, Gerente at Nautilus Lanzarote, responded to this review

Dear guests, Thank you for posting your review on Tripadvisor. Please note that generally cleaning is done six times per week and towels are changed three times per week, but mistakes can be made, and we kindly ask to our guests to report to the staff in reception any issue  when you are in Nautilus Lanzarote. Reception is open 24/7 and all... More 

Bournemouth, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

Amazing location, amazing staff, amazing cleaners, amazing apartment....... Much nicer than Puerto del Carmen which is reachable in about 20-30 pleasant stroll along the beach..... Matagorda commercial centre has exactly what you want and need..... We had apartment 15 which was ideal for what we wanted, on the edge of the pool, no one walking past your apartment but close... More 

Was this review helpful? Yes
LedaGiordano, Gerente at Nautilus Lanzarote, responded to this review

Dear guests, Thank you so much for sharing your opinion about Nautilus Lanzarote. We are very happy that you had such a nice experience with us and Matagorda area Good to know you were satisfied with apartment as well, which is a Superior two bedroomed apartment. Just to let anyone who might be interested to know, some of our Superior... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Lovely Bungalows and quiet. Good for Disabled people . Some paths to outside shops need fixing. A bit rough. Could do with an extra bar in Wet room for shower . Also a slightly higher chair for Disabled person to sit on in accommodation

Was this review helpful? Yes 1
LedaGiordano, Gerente at Nautilus Lanzarote, responded to this review

Dear guest, Thank you very much for posting your opinion about us. We take careful note on your comments outside paths and the bar. Thank to observations like this, we have being able to improve. We hope to welcoming you again in Nautilus Lanzarote. The whole team send their warmest wishes. Kindest regards, Leda Giordano – Nautilus Team More 

County Kilkenny, Ireland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for 9 days! Really relaxed atmosphere and great staff who were friendly and there to help 24/7. Extremely wheelchair friendly and ideal for a quiet get away. 5 minute walk from beach and some cafes, bars and restaurants but a taxi into a livelier peurto del carmen town is only around €5.60 so you can easily access a great... More 

Was this review helpful? Yes 1
LedaGiordano, Gerente at Nautilus Lanzarote, responded to this review

Dear Guests, Thank you very much for sharing your review about Nautilus Lanzarote on Tripadvisor . We are glad that you enjoyed their stay with us and thank your appreciation, it is really rewarding . We are very happy that you had enjoyed your stay with us and hope to welcoming you back. Until then, we wish you all the... More 

naas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Me and my family stayed in a 2 bedroom apartment which was equipped well. The complex is always spotless! The cleaners do an amazing keeping the apartments and pool area very clean. The complex is quiet which is a good thing because there was plenty of sun beds to choose from. These apartments are located in Matagorda and its is... More 

Was this review helpful? Yes 2
LedaGiordano, Gerente at Nautilus Lanzarote, responded to this review

Dear guests, Thank you very much for sharing your opinion about Nautilus Lanzarote. To us it is important to learn as much as we can from our guests. We are so glad you enjoyed the area of Matagorda and Lanzarote . About the swimming pool, it is heated at 22 – 24 Cº. Presently we are working on our computing... More 

liverpool
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

beautil big clean ground floor room, all amenities and eventualities catered for, the staff here were so friendly and would do anything to make out stay better. we had our room cleaned daily and new towels provided. the relaxing atmosphere made the holiday so much more enjoyable. will definitely recommend to every one of all ages and walks of life,... More 

Was this review helpful? Yes 1
LedaGiordano, Gerente at Nautilus Lanzarote, responded to this review

Dear guests, Thank you very much for sharing your opinion and thank so much for your nice words , we are really pleased that you enjoy your stay For any information for your next reservation please get in touch with us. We will do our best to offer you the most enjoyable Nautilus Lanzarote Until then we send you our... More 

Ireland
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

have just returned from family holiday 10 night stay at the Nautilus lanzarote. It was first time in lanzarote at we were not disappointed. It is definitely the best hotel in Matagorda in terms of standard and location ideal. a 1 minute walk through their park down to beautiful promenade!. bungalow was absolutely spotless and cleaned everyday. the grounds and... More 

Was this review helpful? Yes 6
LedaGiordano, Gerente at Nautilus Lanzarote, responded to this review

Dear Guests, It is us who need to write a big THANK YOU! to you. We are happy that you enjoyed your stay with us and even happier that you liked the area of Matagorda so much, we love it. I will pass your comments to housekeeping department and the rest of the staff, Celo, Soraya, Olga , Patricia, Carmen... More 

Worksop, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

First stay at the nautilus Lanzarote,very relaxing holiday,will definitely go again,All the staff are very friendly,the hotel is very very clean,bungalow cleaned every day,modem in every bungalow, wi-fi very good,bungalow got all the utensils you need,4 ring cooker,oven kettle toaster,microwave coffee perculator,iron,ironing board,hair dryer, very spacious rooms,own patio with sunbeds,table and chairs,just 5 min walk to beach, restaurants,and bars.[great holiday]

Was this review helpful? Yes 8
LedaGiordano, Gerente at Nautilus Lanzarote, responded to this review

Dear guests, Thank you for sharing your opinion on Tripadvisor. We are very pleased that you enjoyed your stay with us. Please do not hesitate to contacting us for any query you would have. We hare happy that you found us and hope this is the first of many times in your company. Kindest regards, Leda Giordano – Nautilus Team More 

Cumbria
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Arrived just after 9:30 pm check in quick and painless and whilst I sorted the paperwork the lady in reception advised the shop closed in 5 mins So OH went downstairs to purchase milk for a cuppa. The place is spotless! Bungalow ideal. Could do with mugs rather than cups and saucers though and there is no tea pot. But... More 

Was this review helpful? Yes 2
LedaGiordano, Gerente at Nautilus Lanzarote, responded to this review

Dear guests, We can only thank your for such a nice review. Next time, ask reception staff if there is something missing (such as mugs or tea pots, mocca for coffee...) we might have anything you might need in store. If you are considering coming back, please do not hesitate to contacting us and let us know any query you'd... More 

Hotel Review Summarization

What travelers say

  • Pool area(8)
  • Whole complex(4)
  • Spotlessly clean(3)
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One Bedroom Apartment (48)
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Pool (16)
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Superior Adapted Apartment (60)
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Superior Apartment (53)
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The Hotel (68)

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Pool/beach area (8)
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Dining (6)
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View from room (4)
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Other (25)
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