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Hotel THB Flora

Reina Sofia s/n, 35510 Puerto Del Carmen, Lanzarote, Spain
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Hotel THB Flora
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Hotel THB Flora
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1,009 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Wickford, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We have recently returned from another 6 weeks at the lovely Flora. Where we always receive a warm welcome by all the staff who have got to know us over the the 10 years we have been staying there. All the staff are very helpfull and are all working very hard to make guests very welcome, from the reception staff... More 

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Stirling, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

again back to flora and never disapointed they are always making improvements as they take guests comments and act on them staff are friendly and nothing is a problem to them ,they take pride in there work cleaners right to reception staff so well done to all

Was this review helpful? Yes 3
Exeter
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is a little out of the centre of Puerto del Carmen, so away from the hubbub and English bars and shops - and all the better for that. The studio flat we booked was rather small but extremely clean - serviceable but not much more than that. It also turned out to be rather dark after about midday... More 

Was this review helpful? Yes 1
Jordi F, Director at Hotel THB Flora, responded to this review

Dear Guest: Thank you very much for sharing your experience in our hotel with other travellers. On behalf of all the hotel staff I appreciate your confidence in us. It will be a pleasure for us to see you again in the future. Kind regards, More 

Bracknell, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed in the hotel in September 2010 and had a great time. The pool was great and the rooms were nice and clean. Everyone we spoke with that worked in the hotel was very pleasant and helpful. We are returning again at the end of May with my wife's Sister and her family (on our recommendation) and cannot wait.... More 

Was this review helpful? Yes 1
Jordi F, Director at Hotel THB Flora, responded to this review

Dear Guest: Thank you very much for your nice review and for trust in us again. We hope to live up to your expectations. Kind regards, More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed for two weeks thought it was brilliant did not want to come home and the enjoy animation team are the most entertaining and most friendly people I have come across if I was to go to lanzarote again I would stay in the the flora hotel

Was this review helpful? Yes 1
Jordi F, Director at Hotel THB Flora, responded to this review

Dear Guest: Thank you very much on behalf of all our wonderful staff. We hope to see you again in the future. Kind regards, More 

Aarhus
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 4 weeks ago

My family and I just returned from a week at THB Flora. Flora is split in 2 parts : one with main pool, restaurant, bar, a couple of shops and a children's playground and another quiet part with an adult/quiet pool) across or under the street where we stayed. The apartment in the quiet part was ok. Nice 2 rooms... More 

Was this review helpful? Yes 4
Jordi F, Director at Hotel THB Flora, responded to this review

Dear Guest: I would like to explain you the situation with the swimming pool. One week ago we had to close one of the swimming pools because of a leaks we had in it.We could not advise our customers in advance because it was an unforeseen situation.  At no time we endangered the health of our customers. We are now... More 

Sheffield
Senior Contributor
32 reviews 32 reviews
19 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The accommodation is a bit dated and needs updating. Saying this the staff in the hotel are great! The entertainment staff were excellent with my 5 year old and she always had something to do. We went Self Catering, as there are so many great restaurants to eat in. This offered more variety and an opportunity to try several of... More 

Was this review helpful? Yes 1
Jordi F, Director at Hotel THB Flora, responded to this review

Dear Guest: Thank you very much to stay in our hotel and tell your experience. We try to keep our rooms in the best conditions for our guests. For us has been a pleasure to serve you and we hope to see you again soon. Kind regards, More 

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

From arriving to departing everything about this place was spot on . The food was good ! The staff were exceptional ! Everything was very clean and well organised. . It's not on the strip but I think that's what makes this place special, you can easy go find the noisey life if required . Will recommend and had such... More 

Was this review helpful? Yes 3
Jordi F, Director at Hotel THB Flora, responded to this review

Dear Guest: First of all thank you very much for choosing us and for your kind review. We work every day to improve our hotel and satisfy our customers. We hope to see you again in the future. Best regards, More 

Guildford, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 20, 2015

I visited the flora during the October half term with my partner, children and other members of my family and we all liked it very much. This was a very cheap break, and we had initially arranged to stay in Playas Blanca but we had been over booked and had to choose somewhere else to stay last minute and many... More 

Was this review helpful? Yes 2
Jordi F, Director at Hotel THB Flora, responded to this review

Dear Guest: Thank you very much for stay in our hotel and tell your experience. We will be pleased to see you again in the future. Kind regards, More 

Newcastle, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 15, 2015

Steyed here for a week ,Went self catering ,,there is a shop on site ,but it,s dear ,and not a happy lady serving ,good super store half way down bank,sorry to say weather was,nt very good ,had to ask for extra blankets ,Studio beside quiet pool ,was very cold at night ,and the blankets should of been thrown out ,tatty... More 

Was this review helpful? Yes
Jordi F, Director at Hotel THB Flora, responded to this review

Dear Guest: Thank you very much for choosing us. We regret not having exceeded your expectations. We take note of your comments and we will consider to continue improving. Kind regards, More 

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